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윈게이트 바이 윈덤 라피엣 에어포트 여행 후기

2.5 out of 5
윈게이트 바이 윈덤 라피엣 에어포트
702 E Kaliste Saloom Rd, Lafayette, LA

이용 후기

8.2

매우 좋아요

평점 10 - 훌륭해요. 1004개 이용 후기 중 467개" "
평점 8 - 좋아요. 1004개 이용 후기 중 302개" "
평점 6 - 괜찮아요. 1004개 이용 후기 중 117개" "
평점 4 - 별로예요. 1004개 이용 후기 중 66개" "
평점 2 - 너무 별로예요. 1004개 이용 후기 중 52개" "

8.4/10

청결 상태

8.8/10

직원 및 서비스

7.8/10

편의 시설/서비스

8.0/10

숙박 시설 상태 및 시설

7.6/10

친환경

이용 후기

10/10 - 훌륭해요

Marquell

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
great place to stay
2024년 5월에 1박 숙박함

10/10 - 훌륭해요

Susanne

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Easy check in, very accommodating
2024년 5월에 1박 숙박함
답변 제공: Lex 님, 2024년 5월 8일
Thank you so much for taking the time to share your positive review of our hotel. We're thrilled to hear that you enjoyed your stay with us and that our accommodations and services met your expectations.Our team works hard to provide our guests with a comfortable and enjoyable experience, so we're delighted to know that we were successful in doing so during your visit.Thank you again for your kind words. We hope to have the pleasure of welcoming you back soon for another memorable stay.

10/10 - 훌륭해요

pfsthib's

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Staff was friendly
2024년 5월에 1박 숙박함
답변 제공: Lex 님, 2024년 5월 8일
Thank you so much for taking the time to share your positive review of our hotel. We're thrilled to hear that you enjoyed your stay with us and that our accommodations and services met your expectations.Our team works hard to provide our guests with a comfortable and enjoyable experience, so we're delighted to know that we were successful in doing so during your visit.Thank you again for your kind words. We hope to have the pleasure of welcoming you back soon for another memorable stay.

10/10 - 훌륭해요

Mark

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 5월에 1박 숙박함
답변 제공: Lex 님, 2024년 5월 4일
Thank you so much for taking the time to share your positive review of our hotel. We're thrilled to hear that you enjoyed your stay with us and that our accommodations and services met your expectations.Our team works hard to provide our guests with a comfortable and enjoyable experience, so we're delighted to know that we were successful in doing so during your visit.Thank you again for your kind words. We hope to have the pleasure of welcoming you back soon for another memorable stay.

10/10 - 훌륭해요

Rebecca

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Was only there for sleep over, however the bed was comfy, and the area was quiet. Liked the fact that we left an hour before check out time and was not disturbed from house keeping.
2024년 4월에 1박 숙박함
답변 제공: Lex 님, 2024년 5월 1일
Thank you so much for taking the time to share your positive review of our hotel. We're thrilled to hear that you enjoyed your stay with us and that our accommodations and services met your expectations.Our team works hard to provide our guests with a comfortable and enjoyable experience, so we're delighted to know that we were successful in doing so during your visit.Thank you again for your kind words. We hope to have the pleasure of welcoming you back soon for another memorable stay.

10/10 - 훌륭해요

Christina

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Most comfortable bed I’ve ever slept on!
2024년 4월에 1박 숙박함
답변 제공: Lex 님, 2024년 4월 26일
Thank you so much for taking the time to share your positive review of our hotel. We're thrilled to hear that you enjoyed your stay with us and that our accommodations and services met your expectations.Our team works hard to provide our guests with a comfortable and enjoyable experience, so we're delighted to know that we were successful in doing so during your visit.Thank you again for your kind words. We hope to have the pleasure of welcoming you back soon for another memorable stay.

6/10 - 괜찮아요

Derek

출장 여행
좋아요: 청결 상태
TV didn’t work most of my stay. I was told maintenance had been called and would be up to fix it. Nobody came and I was never notified of anything different. Having a TV not work isn’t the biggest concern of mine, but lack of communication and no effort to make anything right is.
2024년 4월에 2박 숙박함
답변 제공: Lex 님, 2024년 4월 20일
Thank you for sharing your rating. We strive to offer quality service to our guests; therefore, we are disappointed if we did not meet your expectations. Please accept our apologies for any frustrations or inconveniences you may have had during your stay. We hope you will return and allow us to show you the hospitality we are known for providing.

10/10 - 훌륭해요

Michael

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 4월에 2박 숙박함
답변 제공: Lex 님, 2024년 4월 20일
Thank you so much for taking the time to share your positive review of our hotel. We're thrilled to hear that you enjoyed your stay with us and that our accommodations and services met your expectations.Our team works hard to provide our guests with a comfortable and enjoyable experience, so we're delighted to know that we were successful in doing so during your visit.Thank you again for your kind words. We hope to have the pleasure of welcoming you back soon for another memorable stay.

4/10 - 별로예요

Jeremy

연인과의 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설
별로예요: 직원 및 서비스
Post renovations it seems the quality of the hotel has gone down. I had stayed here multiple time before and always had a wonderful experience. This time however was less than satisfactory. Me and my girlfriend arrived and there was no one at the front desk. Called the number and waited for half an hour before the clerk arrived. Then once he arrived, it took awhile them while to find the reservation. I assume he was new as he charged $85 to my debit card even though I had the reservation and booking confirmation available. The first room we reserved had a table that was broken and laying upon the floor. Went down stairs back to reception and showed them the pictures. We were setup in an adjoining room that was in much better condition (even though the TV did not work...) Needless to say, not the best experience all things considered. I have stayed at this hotel multiple times previously in the area and never had such an egregious experience before.
2024년 4월에 1박 숙박함
답변 제공: Lex 님, 2024년 4월 19일
Thank you for sharing your rating. We strive to offer quality service to our guests; therefore, we are disappointed if we did not meet your expectations. Please accept our apologies for any frustrations or inconveniences you may have had during your stay. We hope you will return and allow us to show you the hospitality we are known for providing.

10/10 - 훌륭해요

byron

좋아요: 청결 상태
2024년 4월에 2박 숙박함
답변 제공: Lex 님, 2024년 4월 19일
Thank you so much for taking the time to share your positive review of our hotel. We're thrilled to hear that you enjoyed your stay with us and that our accommodations and services met your expectations.Our team works hard to provide our guests with a comfortable and enjoyable experience, so we're delighted to know that we were successful in doing so during your visit.Thank you again for your kind words. We hope to have the pleasure of welcoming you back soon for another memorable stay.

10/10 - 훌륭해요

Rebecca

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Nice clean updated room. Definitely worth the stay.
2024년 4월에 1박 숙박함
답변 제공: Lex 님, 2024년 4월 15일
Thank you so much for taking the time to share your positive review of our hotel. We're thrilled to hear that you enjoyed your stay with us and that our accommodations and services met your expectations.Our team works hard to provide our guests with a comfortable and enjoyable experience, so we're delighted to know that we were successful in doing so during your visit.Thank you again for your kind words. We hope to have the pleasure of welcoming you back soon for another memorable stay.

2/10 - 너무 별로예요

Jamey

When we arrived at the hotel they had no reservations for us.NOTHING!!!Also They had no other rooms available. No other hotels with-in 20 miles of there had any rooms.I paid $108 for nothing. I expect a answer to this email,and a full refund.
2024년 4월에 1박 숙박함
답변 제공: Lex 님, 2024년 4월 10일
I am incredibly sorry to hear that you had to endure this experience. I am currently on the line with Expedia to investigate what happened with your reservation as it was never transferred to our system and I cannot access the details through our Expedia Partner Central. Since you prepaid Expedia I unfortunately have no direct control over issuing a refund, however I will continue to work to get Expedia to give you the refund you deserve.Again, I apologize for this inconvenience

10/10 - 훌륭해요

Mark

2024년 4월에 3박 숙박함
답변 제공: Lex 님, 2024년 5월 1일
Thank you so much for taking the time to share your positive review of our hotel. We're thrilled to hear that you enjoyed your stay with us and that our accommodations and services met your expectations.Our team works hard to provide our guests with a comfortable and enjoyable experience, so we're delighted to know that we were successful in doing so during your visit.Thank you again for your kind words. We hope to have the pleasure of welcoming you back soon for another memorable stay.

8/10 - 좋아요

Cale 님, Bluffdale

연인과의 여행, 출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
A little slow trying to check out but still okay.
2024년 4월에 1박 숙박함
답변 제공: Lex 님, 2024년 4월 8일
Thank you so much for taking the time to share your positive review of our hotel. We're thrilled to hear that you enjoyed your stay with us and that our accommodations and services met your expectations.Our team works hard to provide our guests with a comfortable and enjoyable experience, so we're delighted to know that we were successful in doing so during your visit.Thank you again for your kind words. We hope to have the pleasure of welcoming you back soon for another memorable stay.

8/10 - 좋아요

Kirk

가족 여행
Bathroom was really small. No complementary bottles of water in rooms.
2024년 4월에 1박 숙박함
답변 제공: Lex 님, 2024년 4월 8일
Thank you so much for taking the time to share your positive review of our hotel. We're thrilled to hear that you enjoyed your stay with us and that our accommodations and services met your expectations.Our team works hard to provide our guests with a comfortable and enjoyable experience, so we're delighted to know that we were successful in doing so during your visit.Thank you again for your kind words. We hope to have the pleasure of welcoming you back soon for another memorable stay.

10/10 - 훌륭해요

MIKE

가족 여행
Clean friendly
2024년 4월에 1박 숙박함
답변 제공: Lex 님, 2024년 4월 8일
Thank you so much for taking the time to share your positive review of our hotel. We're thrilled to hear that you enjoyed your stay with us and that our accommodations and services met your expectations.Our team works hard to provide our guests with a comfortable and enjoyable experience, so we're delighted to know that we were successful in doing so during your visit.Thank you again for your kind words. We hope to have the pleasure of welcoming you back soon for another memorable stay.

8/10 - 좋아요

Richard

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 4월에 1박 숙박함
답변 제공: Lex 님, 2024년 4월 8일
Thank you so much for taking the time to share your positive review of our hotel. We're thrilled to hear that you enjoyed your stay with us and that our accommodations and services met your expectations.Our team works hard to provide our guests with a comfortable and enjoyable experience, so we're delighted to know that we were successful in doing so during your visit.Thank you again for your kind words. We hope to have the pleasure of welcoming you back soon for another memorable stay.

6/10 - 괜찮아요

donishia

가족 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
I did not like the fact that there were not enough towels on hand
2024년 3월에 3박 숙박함
답변 제공: Lex 님, 2024년 4월 1일
Thank you for sharing your rating. We strive to offer quality service to our guests; therefore, we are disappointed if we did not meet your expectations. Please accept our apologies for any frustrations or inconveniences you may have had during your stay. We hope you will return and allow us to show you the hospitality we are known for providing.

10/10 - 훌륭해요

David

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The place was very clean. The staff were so friendly.
2024년 3월에 1박 숙박함
답변 제공: Lex 님, 2024년 3월 28일
Thank you so much for taking the time to share your positive review of our hotel. We're thrilled to hear that you enjoyed your stay with us and that our accommodations and services met your expectations.Our team works hard to provide our guests with a comfortable and enjoyable experience, so we're delighted to know that we were successful in doing so during your visit.Thank you again for your kind words. We hope to have the pleasure of welcoming you back soon for another memorable stay.

8/10 - 좋아요

Allen

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 1박 숙박함
답변 제공: Lex 님, 2024년 3월 28일
Thank you so much for taking the time to share your positive review of our hotel. We're thrilled to hear that you enjoyed your stay with us and that our accommodations and services met your expectations.Our team works hard to provide our guests with a comfortable and enjoyable experience, so we're delighted to know that we were successful in doing so during your visit.Thank you again for your kind words. We hope to have the pleasure of welcoming you back soon for another memorable stay.

6/10 - 괜찮아요

Steven 님, Mayflower

출장 여행
좋아요: 청결 상태, 직원 및 서비스
The bed and pillows were very good. The bathroom was a bit small and I would prefer a large, shower only instead of a tub/shower combination. The TV was much easier to use than I've encountered at other hotels but needs more access to free movies and TCM.
2024년 3월에 1박 숙박함
답변 제공: Lex 님, 2024년 3월 26일
Thank you so much for taking the time to share your positive review of our hotel. We're thrilled to hear that you enjoyed your stay with us and we greatly appreciate the actionable comments you left for us to review. It truly does help us grow and better serve our guests in the future.Thank you again for your kind words. We hope to have the pleasure of welcoming you back soon for another memorable stay.

10/10 - 훌륭해요

laurent

연인과의 여행
좋아요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
LIMPIEZA
2024년 3월에 1박 숙박함
답변 제공: Lex 님, 2024년 3월 17일
Thank you so much for taking the time to share your positive review of our hotel. We're thrilled to hear that you enjoyed your stay with us and that our accommodations and services met your expectations.Our team works hard to provide our guests with a comfortable and enjoyable experience, so we're delighted to know that we were successful in doing so during your visit.Thank you again for your kind words. We hope to have the pleasure of welcoming you back soon for another memorable stay.

2/10 - 너무 별로예요

Crystal 님, Mansura

별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
First of all, the front clerk was extremely rude, not helpful whatsoever, and excused me for stealing something from the “store” located behind the front desk; she was demanding in a rude and abrasive manner that I empty my jacket pockets because I'm assuming she seen my starbucks drink i purchased prior to arriving at the hotel, this was degrading and unprofessional. Most importantly, the room was not described as advertised in the pictures when booking. Also,one of the beds had stains on the comforter, the TV had red lines throughout the whole screen,and the refrigerator did not work. The virtual assistant named Jose gave me this case number, S#181954222.After chatting and letting him know the issues i was having I went down to the hot tub to try to relax, i got in the Hot tub and it was extremely disgusting and dangerous, I cut my toe on the jagged cement that was inside of the hot tub causing my foot to bleed. I have a video of the conditions that the hot tub room and the hot tub is in,along with my bleeding toe. lastly, there were no towels available in the hot tub room. When i went to the front desk to ask about towels i was told to get towels from my room that they were out at the front desk.
2024년 3월에 1박 숙박함
답변 제공: Lex 님, 2024년 3월 17일
Firstly, I sincerely apologize for the experience that you have described. I do wish you would have made this known to me as I spoke to you and your husband before your departure as I could have and most certainly would have done something about it immediately. We take guest feedback seriously and I am disheartened to hear that you were so thoroughly displeased. Rest assured, I have taken note of your feedback and will be implementing procedures to ensure these occurrences never happen again. Again, I apologize that we fell so far short of your expectations and we hope to earn the opportunity to have you stay with us again in the future.

10/10 - 훌륭해요

Andy

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We were very happy with our stay. The facilities are clean, the hot tub was nice at the end of a long drive, and the room was nice. But the Air Conditioner seemed to be stopped up because there was water in the carpet in front of it, causing a soppy exit from the bed in the morning. Minor thing, and the lady at the desk as we were checking out said she'd let the Maintenance Man know and that she appreciated us letting her know. Great stay really, and we will be back!
2024년 3월에 1박 숙박함
답변 제공: Lex 님, 2024년 3월 17일
Thank you so much for taking the time to share your positive review of our hotel. We're thrilled to hear that you enjoyed your stay with us and that our accommodations and services met your expectations.Our team works hard to provide our guests with a comfortable and enjoyable experience, so we're delighted to know that we were successful in doing so during your visit.Thank you again for your kind words. We hope to have the pleasure of welcoming you back soon for another memorable stay.

10/10 - 훌륭해요

Deepak

2024년 3월에 1박 숙박함
답변 제공: Lex 님, 2024년 4월 8일
Thank you so much for taking the time to share your positive review of our hotel. We're thrilled to hear that you enjoyed your stay with us and that our accommodations and services met your expectations.Our team works hard to provide our guests with a comfortable and enjoyable experience, so we're delighted to know that we were successful in doing so during your visit.Thank you again for your kind words. We hope to have the pleasure of welcoming you back soon for another memorable stay.

10/10 - 훌륭해요

Leslie

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Quick check in. Nice room.
2024년 3월에 1박 숙박함
답변 제공: Lex 님, 2024년 3월 11일
Thank you so much for taking the time to share your positive review of our hotel. We're thrilled to hear that you enjoyed your stay with us and that our accommodations and services met your expectations.Our team works hard to provide our guests with a comfortable and enjoyable experience, so we're delighted to know that we were successful in doing so during your visit.Thank you again for your kind words. We hope to have the pleasure of welcoming you back soon for another memorable stay.

2/10 - 너무 별로예요

Ted

2024년 3월에 6박 숙박함
답변 제공: Lex 님, 2024년 4월 1일
Thank you for sharing your rating. We strive to offer quality service to our guests; therefore, we are disappointed if we did not meet your expectations. Please accept our apologies for any frustrations or inconveniences you may have had during your stay. We hope you will return and allow us to show you the hospitality we are known for providing.

8/10 - 좋아요

Lee

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
This is my second time staying here, and I would again. Both times I chose the place for the location since I need to make visits to the UL-Lafayette campus. The room was cozy and the breakfast is pretty good compared to other places.
2024년 3월에 1박 숙박함
답변 제공: Lex 님, 2024년 3월 11일
Thank you so much for taking the time to share your positive review of our hotel. We're thrilled to hear that you enjoyed your stay with us and that our accommodations and services met your expectations.Our team works hard to provide our guests with a comfortable and enjoyable experience, so we're delighted to know that we were successful in doing so during your visit.Thank you again for your kind words. We hope to have the pleasure of welcoming you back soon for another memorable stay.

2/10 - 너무 별로예요

Robert 님, Leduc County

2024년 3월에 1박 숙박함
답변 제공: Lex 님, 2024년 3월 28일
Thank you for sharing your rating. We strive to offer quality service to our guests; therefore, we are disappointed if we did not meet your expectations. Please accept our apologies for any frustrations or inconveniences you may have had during your stay. We hope you will return and allow us to show you the hospitality we are known for providing.

10/10 - 훌륭해요

Marc-Philippe

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
답변 제공: Lex 님, 2024년 3월 11일
Thank you so much for taking the time to share your positive review of our hotel. We're thrilled to hear that you enjoyed your stay with us and that our accommodations and services met your expectations.Our team works hard to provide our guests with a comfortable and enjoyable experience, so we're delighted to know that we were successful in doing so during your visit.Thank you again for your kind words. We hope to have the pleasure of welcoming you back soon for another memorable stay.

8/10 - 좋아요

Max 님, Knoxville

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
This is a nice hotel with a large breakfast area and convenient 24/7 shuttle service. The staff is also superb. My one frustration was my room needed the air filter changed, and I left hurriedly before telling them. The main area did not upset my allergies. Almost perfect.
2024년 3월에 1박 숙박함
답변 제공: Lex 님, 2024년 3월 7일
Thank you for taking the time to share your thoughts about your recent stay with us. We appreciate your feedback as it helps us continually improve our services.We're delighted to hear that you enjoyed certain aspects of your stay. It's always encouraging to know when our guests have positive experiences. However, we also noticed that there were some aspects that did not meet your expectations, and we sincerely apologize for any inconvenience caused. We take all feedback seriously and will be actively addressing all concerns. Thank you again for the feedback and thank you for choosing Wingate by Wyndham!

8/10 - 좋아요

Nancy

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 2월에 1박 숙박함
답변 제공: Lex 님, 2024년 3월 1일
Thank you so much for taking the time to share your positive review of our hotel. We're thrilled to hear that you enjoyed your stay with us and that our accommodations and services met your expectations.Our team works hard to provide our guests with a comfortable and enjoyable experience, so we're delighted to know that we were successful in doing so during your visit.Thank you again for your kind words. We hope to have the pleasure of welcoming you back soon for another memorable stay.

10/10 - 훌륭해요

Crystal

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The staff were very friendly. The rooms were very clean. Location is very easy to get to
2024년 2월에 1박 숙박함
답변 제공: Lex 님, 2024년 2월 26일
Thank you so much for taking the time to share your positive review of our hotel. We're thrilled to hear that you enjoyed your stay with us and that our accommodations and services met your expectations.Our team works hard to provide our guests with a comfortable and enjoyable experience, so we're delighted to know that we were successful in doing so during your visit.Thank you again for your kind words. We hope to have the pleasure of welcoming you back soon for another memorable stay.

6/10 - 괜찮아요

Ramsey

연인과의 여행
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
The bed was very comfortable but the property and rooms all smelled like cigarettes.
2024년 2월에 1박 숙박함
답변 제공: Lex 님, 2024년 2월 26일
Thank you for taking the time to share your thoughts about your recent stay with us. We appreciate your feedback as it helps us continually improve our services.We're delighted to hear that you enjoyed certain aspects of your stay. It's always encouraging to know when our guests have positive experiences. However, we also noticed that there were some aspects that did not meet your expectations, and we sincerely apologize for any inconvenience caused. We take all feedback seriously and will be actively addressing all concerns. Thank you again for the feedback and thank you for choosing Wingate by Wyndham!

4/10 - 별로예요

Savannah

2024년 2월에 1박 숙박함
답변 제공: Lex 님, 2024년 3월 26일
Thank you for sharing your rating. We strive to offer quality service to our guests; therefore, we are disappointed if we did not meet your expectations. Please accept our apologies for any frustrations or inconveniences you may have had during your stay. We hope you will return and allow us to show you the hospitality we are known for providing.

10/10 - 훌륭해요

Lindsey

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 1월에 2박 숙박함
답변 제공: Lex 님, 2024년 2월 23일
Thank you so much for taking the time to share your positive review of our hotel. We're thrilled to hear that you enjoyed your stay with us and that our accommodations and services met your expectations.Our team works hard to provide our guests with a comfortable and enjoyable experience, so we're delighted to know that we were successful in doing so during your visit.Thank you again for your kind words. We hope to have the pleasure of welcoming you back soon for another memorable stay.

10/10 - 훌륭해요

Andrea

좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
I stay here every time I come to town I was disappointed that someone wrecked my car in the parking lot. Other than that I’m pleased with the hotel itself
2024년 2월에 2박 숙박함
답변 제공: Lex 님, 2024년 2월 15일
Thank you for taking the time to share your thoughts about your recent stay with us. We appreciate your feedback as it helps us continually improve our services.We're delighted to hear that you enjoyed certain aspects of your stay. It's always encouraging to know when our guests have positive experiences. However, we also noticed that there were some aspects that did not meet your expectations, and we sincerely apologize for any inconvenience caused. We take all feedback seriously and will be actively addressing all concerns. Thank you again for the feedback and thank you for choosing Wingate by Wyndham!

8/10 - 좋아요

Jason

2024년 2월에 1박 숙박함
답변 제공: Lex 님, 2024년 3월 26일
Thank you so much for taking the time to share your positive review of our hotel. We're thrilled to hear that you enjoyed your stay with us and that our accommodations and services met your expectations.Our team works hard to provide our guests with a comfortable and enjoyable experience, so we're delighted to know that we were successful in doing so during your visit.Thank you again for your kind words. We hope to have the pleasure of welcoming you back soon for another memorable stay.

4/10 - 별로예요

Deepak

가족 여행
좋아요: 숙박 시설 상태 및 시설
별로예요: 청결 상태
Staff is rude. Not at all safe location. Nothing to do around or eat
2024년 2월에 1박 숙박함
답변 제공: Lex 님, 2024년 2월 15일
Thank you for taking the time to share your feedback with us. We sincerely apologize for the experience you had during your stay at our hotel. We take all guest reviews seriously, as they provide valuable insights into areas where we can improve our services.We are truly sorry to hear about the issues you encountered, and we want to assure you that your concerns have been brought to the attention of our management team. We are actively investigating the issues you raised and taking steps to address them promptly. Your satisfaction is our top priority, and we are committed to making the necessary improvements to ensure that future guests do not encounter similar challenges.We appreciate your candid feedback, as it allows us to identify areas for improvement and take corrective action. Please know that your comments have not fallen on deaf ears, and we are dedicated to providing a positive and enjoyable experience for all our guests.Once again, we apologize for any inconvenience you experienced, and we hope you will consider giving us another chance to exceed your expectations in the future.

10/10 - 훌륭해요

Harold

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
r
2024년 2월에 1박 숙박함
답변 제공: Lex 님, 2024년 2월 12일
Thank you so much for taking the time to share your positive review of our hotel. We're thrilled to hear that you enjoyed your stay with us and that our accommodations and services met your expectations.Our team works hard to provide our guests with a comfortable and enjoyable experience, so we're delighted to know that we were successful in doing so during your visit.Thank you again for your kind words. We hope to have the pleasure of welcoming you back soon for another memorable stay.

10/10 - 훌륭해요

Aric

가족 여행
Comfortable and clean.
2024년 2월에 1박 숙박함
답변 제공: Lex 님, 2024년 2월 12일
Thank you so much for taking the time to share your positive review of our hotel. We're thrilled to hear that you enjoyed your stay with us and that our accommodations and services met your expectations.Our team works hard to provide our guests with a comfortable and enjoyable experience, so we're delighted to know that we were successful in doing so during your visit.Thank you again for your kind words. We hope to have the pleasure of welcoming you back soon for another memorable stay.

6/10 - 괜찮아요

London

아이를 동반한 가족 여행, 출장 여행
별로예요: 청결 상태
It was average at best, and there were a couple of cleanliness issues. Not a bad experience, but not a great one either. Pretty mediocre.
2024년 2월에 1박 숙박함
답변 제공: Lex 님, 2024년 2월 12일
Thank you for taking the time to leave us some feedback, we are saddened to hear we did not meet your expectations during your stay. We take meeting and exceeding our guests expectations seriously and strive to satisfy every guest who chooses to stay with us. Thank you again for leaving us a review and we hope to earn the opportunity to give you a better guest experience in the future.

10/10 - 훌륭해요

Donald

2024년 1월에 1박 숙박함
답변 제공: Lex 님, 2024년 2월 12일
Thank you so much for taking the time to share your positive review of our hotel. We're thrilled to hear that you enjoyed your stay with us and that our accommodations and services met your expectations.Our team works hard to provide our guests with a comfortable and enjoyable experience, so we're delighted to know that we were successful in doing so during your visit.Thank you again for your kind words. We hope to have the pleasure of welcoming you back soon for another memorable stay.

10/10 - 훌륭해요

Beth

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Nice property
2024년 1월에 1박 숙박함
답변 제공: Lex 님, 2024년 1월 31일
Thank you so much for taking the time to share your positive review of our hotel. We're thrilled to hear that you enjoyed your stay with us and that our accommodations and services met your expectations.Our team works hard to provide our guests with a comfortable and enjoyable experience, so we're delighted to know that we were successful in doing so during your visit.Thank you again for your kind words. We hope to have the pleasure of welcoming you back soon for another memorable stay.

2/10 - 너무 별로예요

La’Shanta

답변 제공: Lex 님, 2024년 3월 26일
Thank you for sharing your rating. We strive to offer quality service to our guests; therefore, we are disappointed if we did not meet your expectations. Please accept our apologies for any frustrations or inconveniences you may have had during your stay. We hope you will return and allow us to show you the hospitality we are known for providing.

10/10 - 훌륭해요

April

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Amazing rooms!
Loved the rooms, and the beds were so comfy!!
2024년 1월에 1박 숙박함
답변 제공: Lex 님, 2024년 1월 31일
Thank you so much for taking the time to share your positive review of our hotel. We're thrilled to hear that you enjoyed your stay with us and that our accommodations and services met your expectations.Our team works hard to provide our guests with a comfortable and enjoyable experience, so we're delighted to know that we were successful in doing so during your visit.Thank you again for your kind words. We hope to have the pleasure of welcoming you back soon for another memorable stay.

6/10 - 괜찮아요

MENACHEM

출장 여행
좋아요: 청결 상태
별로예요: 객실의 편안함
2024년 1월에 4박 숙박함
답변 제공: Lex 님, 2024년 1월 31일
Thank you for sharing your rating. We strive to offer quality service to our guests; therefore, we are disappointed if we did not meet your expectations. Please accept our apologies for any frustrations or inconveniences you may have had during your stay. We hope you will return and allow us to show you the hospitality we are known for providing.

4/10 - 별로예요

Sharon

출장 여행, 가족 여행
별로예요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The staff was aloof and distant. The ice machine on the 3rd floor was broken. The air-conditioning unit was falling apart. It was as if she was trying to give me the worst room they had. Will never stay there again and will not recommend to anyone
2024년 1월에 1박 숙박함
답변 제공: Lex 님, 2024년 1월 31일
Thank you for sharing your rating. We strive to offer quality service to our guests; therefore, we are disappointed if we did not meet your expectations. Please accept our apologies for any frustrations or inconveniences you may have had during your stay. We hope you will return and allow us to show you the hospitality we are known for providing.

8/10 - 좋아요

Kris

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 1월에 1박 숙박함
답변 제공: Lex 님, 2024년 1월 31일
Thank you so much for taking the time to share your positive review of our hotel. We're thrilled to hear that you enjoyed your stay with us and that our accommodations and services met your expectations.Our team works hard to provide our guests with a comfortable and enjoyable experience, so we're delighted to know that we were successful in doing so during your visit.Thank you again for your kind words. We hope to have the pleasure of welcoming you back soon for another memorable stay.

8/10 - 좋아요

Amy

2024년 1월에 1박 숙박함
답변 제공: Lex 님, 2024년 1월 31일
Thank you so much for taking the time to share your positive review of our hotel. We're thrilled to hear that you enjoyed your stay with us and that our accommodations and services met your expectations.Our team works hard to provide our guests with a comfortable and enjoyable experience, so we're delighted to know that we were successful in doing so during your visit.Thank you again for your kind words. We hope to have the pleasure of welcoming you back soon for another memorable stay.