레이크 샹그릴라 호텔 검색: 지금 예약 가능한 인기 숙소

“The check in staff was very rude and the whole stay the staff except for 2 staff were rude”

“.”

“I didn't request my room to be cleaned and came back late afternoon.called down to the front desk and they came back up after there hours of operation and they cleaned it for us”

“Friendly staff, clean spacious room. Nice breakfast. Convenient location.”

“Convenient location, friendly staff”

“Very short stay, but all fine and served our needs.”

“Breakfast was good and everything was clean”

“A little disappointed about their breakfast.”

“Place was not a 3 star hotels. Wasn't clean, the sink in the room was propped up with 2 boards! The pool was broken. I had inquired 3 days prior and they assured me it would be fixed. The front desk person said she reserved 2 room right next to each other as we needed 2 rooms. When I arrived there were no such reservations and we ended up 6 rooms down. I tried to find another hotel but it was too late to find anything. Was disgusted”

“Very nice and clean hotel. Check-in was smooth and pleasant. I liked the large kitchenette suites, and everything was up to the mark.”

“Room was clean and well stocked. Breakfast was delicious and everyone was so very nice!”

“Good”

“Good Breakfast, clean room and great staff”

“Worked for what we needed”

“The room was clean and nicely decorated”

“Always go back here whenever we visit our Gurnee family”

“No swimming pool no gym been over couple years already yet you are still paying the high price to stay here and you can stay within 10 minutes for much less with all the amenities. It was raining in our room during the storm and we had ants walking around even on our bed. Front desk is unhelpful and in my opinion kind of rude. I definitely won't be staying here again.”