외관

데이즈 인 바이 윈덤 로스앤젤레스 LAX/레돈도/맨해튼 비치 여행 후기

2.5 out of 5

이용 후기

7.2

좋아요

평점 10 - 훌륭해요. 1003개 이용 후기 중 275개" "
평점 8 - 좋아요. 1003개 이용 후기 중 317개" "
평점 6 - 괜찮아요. 1003개 이용 후기 중 181개" "
평점 4 - 별로예요. 1003개 이용 후기 중 102개" "
평점 2 - 너무 별로예요. 1003개 이용 후기 중 128개" "

7.2/10

청결 상태

8.0/10

직원 및 서비스

6.6/10

편의 시설/서비스

6.6/10

숙박 시설 상태 및 시설

6.6/10

친환경

이용 후기

2/10 - 너무 별로예요

실제 이용하신 고객

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Worst ever
In the sink, water wasn't drainaged well and ordor, dirty smell. disgusting.
2019년 1월에 2박 숙박함
답변 제공: MC 님, 2019년 2월 14일
We are sorry you were unhappy. We are always available to discuss any problems and will do our best to resolve everything.

6/10 - 괜찮아요

Kyeong Jun

좋아요: 청결 상태, 숙박 시설 상태 및 시설
쌈!
도얼악 빳데리가 나가서 앛임에 1식안 정도 긷알였네요 ㅎㅎ 놀랍도록 간단히 도어락을 열 뱅뱁이 있었는데 뭬닞어님을 끝깢이 긷알인은 그의 침착과 인내. 그리고 무보상. 아 뭰잊어님의 따뜻한 악수?! ㅎㅎ 감사합니닿ㅎㅎㅎ
2019년 2월에 1박 숙박함
답변 제공: MC 님, 2019년 2월 7일
We hope you will return soon. regards

6/10 - 괜찮아요

실제 이용하신 고객

좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
2018년 12월에 3박 숙박함
답변 제공: MC 님, 2019년 1월 7일
Thank you for staying. Please come back.

4/10 - 별로예요

실제 이용하신 고객

좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
그냥그래요
기대하면 안되고 그냥 하루 잠만자는곳이라고 생각하면될꺼같아요. 사실 많이 별로였어요.
2018년 5월에 2박 숙박함
답변 제공: MC 님, 2018년 5월 17일
We are sorry if you were unhappy. We are always willing to discuss any issue with our guest and we do try our best to resolve all issues. Thank you

4/10 - 별로예요

실제 이용하신 고객

좋아요: 객실의 편안함
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
A towel has a blood on it. I saw a little cockroach while taking a shower. Smell of cigarettes everywhere. No airport shuttle
답변 제공: mc 님, 2018년 5월 8일
We are sorry about the problems during your stay. We have looked into the issues and made needed changes. We do not offer a free shuttle nor do we advertise a free shuttle however we can provide shuttle service for a fee. We are always willing to discuss any issue with our guest. Regards

6/10 - 괜찮아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2017년 12월에 3박 숙박함
답변 제공: ,mc 님, 2018년 1월 15일
Thank you sor choosing to stay with us.

4/10 - 별로예요

Martin

연인과의 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
our room was in need of serious maintenance.
2024년 3월에 1박 숙박함
답변 제공: Hotel Manager 님, 2024년 3월 18일
Dear Martin,We apologize for the inconvenience caused by the condition of your room. Please know that guest satisfaction is our top priority, and we take your feedback seriously. Rest assured, we're addressing the maintenance issues to ensure a more pleasant experience for future guests. We appreciate your feedback and hope to welcome you back with improved conditions.Sincerely, Hotel Manager

10/10 - 훌륭해요

Gurjot

2024년 1월에 8박 숙박함
답변 제공: Hotel Manager 님, 2024년 3월 21일
Dear Gurjot,Hello! We are delighted to know that you enjoyed a great stay at our hotel. We strive to give all of our guests the finest service possible. Your perfect review is an affirmation of our efforts, which encourages us to continue doing our best for you. We hope that you will return soon!Sincerely, Hotel Manager

10/10 - 훌륭해요

Edgar

답변 제공: Hotel Manager 님, 2024년 2월 5일
Dear Edgar,Thank you for the perfect rating! We're thrilled to hear that you had an exceptional experience during your stay with us. Providing top-notch service and accommodations is our goal, and we're glad we were able to meet your expectations. We appreciate your feedback and look forward to serving you again in the future!Sincerely, Hotel Manager

10/10 - 훌륭해요

Jaime Mario Jacobo

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
La relación precio/servicio muy buena
2024년 1월에 4박 숙박함
답변 제공: Hotel Manager 님, 2024년 1월 31일
Dear Jaime Mario Jacobo,We're delighted to hear you found our price/service ratio very good! Providing value for our guests is a top priority, and we're thrilled to have met your expectations. Your positive feedback is greatly appreciated, and we look forward to welcoming you back for another enjoyable stay in the future.Sincerely, Hotel Manager

8/10 - 좋아요

Pasquale

2024년 1월에 4박 숙박함
답변 제공: Hotel Manager 님, 2024년 3월 21일
Dear Pasquale,Thank you for taking the time to provide us with a 4-star rating. We're glad you enjoyed your stay overall, and we deeply appreciate your feedback. We are always striving to deliver the best possible experience to our guests, so we will make sure to use this information to keep improving. Thanks again for the rating and we hope to have you stay with us again soon.Sincerely, Hotel Manager

8/10 - 좋아요

Karla

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Todo muy bien, el personal muy accesible. Hablaban español y la zona se sentia segura
2023년 12월에 7박 숙박함
답변 제공: Hotel Manager 님, 2024년 1월 9일
Dear Karla,Hello! We're delighted to hear that you had a very good experience during your stay. It's wonderful that our staff was accessible and accommodating, offering services in Spanish. Your comfort and safety are our priorities, and we're pleased the area felt secure. Thank you for your positive feedback, and we look forward to welcoming you back for another enjoyable stay. Safe travels!Sincerely, Hotel Manager

8/10 - 좋아요

Alonso

2023년 12월에 3박 숙박함
답변 제공: Hotel Manager 님, 2024년 1월 21일
Dear Alonso,We appreciate your recent stay and the 4-star rating. We're pleased to hear you had a wonderful time at our hotel. Our commitment is to offer the best service and a comfortable stay. If you have any suggestions for improvement, kindly share. We look forward to welcoming you again soon.Sincerely, Hotel Manager

10/10 - 훌륭해요

Grisette

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2023년 12월에 3박 숙박함
답변 제공: Mike 님, 2023년 12월 25일
Thank you for staying with us. We are glad that you were happy with your visit and hope you return.

4/10 - 별로예요

Eugenio

좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 1박 숙박함
답변 제공: Hotel Manager 님, 2023년 12월 20일
Dear Eugenio,Thank you for sharing your rating. We apologize that your experience fell short of your expectations. We value your feedback and will use it to improve our services. If there is anything specific you would like to address or discuss further, please let us know. We appreciate your patronage and hope to have the opportunity to make it up to you in the future.Sincerely, Hotel Manager

10/10 - 훌륭해요

Corinne

출장 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Rooms were very clean and nicely conditioned. Very quiet and relaxing area. NO BED BUGS OR ANY BUGS PERIOD
2023년 12월에 1박 숙박함
답변 제공: Hotel Manager 님, 2023년 12월 14일
Dear Corinne,We're delighted to hear that you found the rooms clean, well-conditioned, and in a quiet, relaxing area. Ensuring a bug-free environment is a top priority, and we're pleased to confirm your experience was bug-free. Your comfort and satisfaction are important to us, and we look forward to providing you with more enjoyable stays in the future.Sincerely, Hotel Manager

10/10 - 훌륭해요

Candace

2023년 10월에 8박 숙박함
답변 제공: Hotel Manager 님, 2023년 12월 11일
Dear Candace,I appreciate the flawless score. We are thrilled to learn that you had an amazing time. Please feel free to discuss any specifics you found enjoyable or any recommendations you may have for making it better. We value your opinions and want to have you stay with us again for another awesome experience!Sincerely, Hotel Manager

10/10 - 훌륭해요

Darron

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Excellent
2023년 11월에 1박 숙박함
답변 제공: Hotel Manager 님, 2023년 11월 28일
Dear Darron,Thank you for your stellar review! We're thrilled to hear that your experience at our hotel was excellent. Providing exceptional service and creating memorable stays is our top priority. Your positive feedback motivates us to continue delivering outstanding hospitality. We look forward to welcoming you back for another wonderful stay in the future.Sincerely, Hotel Manager

10/10 - 훌륭해요

Henrietta

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Staffing
2023년 11월에 2박 숙박함
답변 제공: Hotel Manager 님, 2023년 11월 16일
Dear Henrietta,Fantastic to hear that you had a positive experience with the staffing! A top rating for the staff indicates a high level of satisfaction. If there's anything specific about the service or interactions with the staff that stood out and you'd like to share, feel free to provide more details. We appreciate your feedback and look forward to serving you again in the future!Sincerely, Hotel Manager

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 11월에 1박 숙박함
답변 제공: Hotel Manager 님, 2023년 11월 13일
Dear Guest,Hello! We're thrilled to learn that your stay at our hotel was excellent. Our commitment to delivering top-notch service is unwavering, and your fantastic ten-star review reinforces the hard work of our team. Your acknowledgment inspires us to maintain this level of service for your future visits. We eagerly anticipate your return and the opportunity to provide you with another unparalleled hotel experience.Sincerely, Hotel Manager

6/10 - 괜찮아요

Javier

단체 여행
좋아요: 직원 및 서비스
Poor breakfast
2023년 11월에 1박 숙박함
답변 제공: Mike 님, 2023년 11월 10일
Thank you for staying with us. We are sorry you were unhappy with our breakfast. Please feel free to contact us to discuss. Thank you

10/10 - 훌륭해요

Harish

2023년 11월에 1박 숙박함
답변 제공: Hotel Manager 님, 2023년 11월 29일
Dear Harish,Thank you for the perfect rating! We're thrilled to hear you had a fantastic experience. If there's anything specific you loved about your stay or any suggestions you have, feel free to share. We appreciate your support and look forward to hosting you again for another 5-star experience.Sincerely, Hotel Manager

10/10 - 훌륭해요

Lorena

2023년 10월에 2박 숙박함
답변 제공: Hotel Manager 님, 2023년 11월 19일
Dear Lorena,A big thank you for your stay at our hotel. It is really delightful to see your feedback. We are delighted to know everything went great during your stay and that our location was perfect for your needs. It was a pleasure hosting you, and we hope you will continue making us your home whenever you are in our area. Eagerly looking for your next visit. Sincerely, Hotel Manager

10/10 - 훌륭해요

Guadalupe

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
El Hotel super limpio, las camas super agusto y lo mejor 4 almohadas para cada quien, el baño muy limpio grande espacio en cuarto. Me encantó!
2023년 10월에 5박 숙박함
답변 제공: Hotel Manager 님, 2023년 10월 27일
Dear Guadalupe,Thank you for sharing your fantastic feedback regarding your recent stay at our hotel. We're thrilled to hear that you found our rooms exceptionally clean, our beds comfortable, and the abundance of pillows to your liking. We take pride in providing a comfortable and clean environment for our guests, and it's rewarding to know that you had a great experience. We look forward to welcoming you back and exceeding your expectations once again.Sincerely,Hotel Manager

8/10 - 좋아요

Kaylee

좋아요: 청결 상태, 직원 및 서비스
별로예요: 편의 시설/서비스
Stay was overall pretty good. I stayed in room 310. However, there were no bath towels and when I tried to call the front desk, the phone microphone didn't work. Tried to shower anyway, and the water pressure was almost nonexistent and there was no hot water.
2023년 10월에 4박 숙박함
답변 제공: Hotel Manager 님, 2023년 10월 25일
Dear Kaylee,Thank you for sharing your feedback about your recent stay with us. We are glad to hear that your overall experience was positive. However, we apologize for the inconvenience you encountered with the missing bath towels and the malfunctioning phone microphone. We understand how frustrating this must have been for you. We also apologize for the issues with the water pressure and hot water in your room. We appreciate you bringing these matters to our attention, and we will address them promptly to ensure a better experience for our future guests. Thank you for choosing our hotel, and we hope to have the opportunity to welcome you back in the future.Sincerely,Hotel Manager

10/10 - 훌륭해요

Tracy

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Monsterpalooza at burbank convention center
Check in went great, I arrived at midnight but desk person was awake, Friendly and helpful. Breakfast was spare but adequate and hot tub easy to use. Maid came while I was out and did great job all five days, I left extra tip and mentioned to front desk how happy I was, you could tell how much time they put into removing graffiti and smell to keep your elevator so clean. My last day I received notice my mother was in hospital and she did not make it, your staff were so nice, I forgot my watch when I left useing card of file I left and was able to at least see her. Your staff called me and mailed me my watch so I received it today, I was so happy it was a gift from my father but is a Rolex! They were so great, thanks again. If you let me know the name of employee I talkrd to I would lik e to ensure she receives something for her/his time.
2023년 10월에 1박 숙박함
답변 제공: Hotel Manager 님, 2023년 10월 23일
Dear Tracy,Thank you for sharing your experience with us. We are deeply sorry for your loss and extend our heartfelt condolences to you and your family during this difficult time. We're glad to hear that your check-in went smoothly and that our front desk staff was friendly and helpful, even during your late arrival. We understand the importance of a warm welcome. Thank you for acknowledging the efforts of our housekeeping team. They take pride in providing a clean and comfortable environment for our guests. We appreciate your kind words and will make sure to pass your compliments along. We're glad that we were able to assist you in retrieving your watch. Our team is committed to going above and beyond for our guests, and we're happy that we could help reunite you with such a meaningful item. If you could provide us with more details about your interaction with our staff, we would be more than happy to recognize and appreciate their exceptional service. Thank you for choosing our hotel, and we wish you strength and healing during this difficult time.Sincerely,Hotel Manager

10/10 - 훌륭해요

Juneil

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 10월에 4박 숙박함
답변 제공: Hotel Manager 님, 2023년 10월 23일
Dear Juneil,We appreciate your time and efforts in sharing your experience with us. Your feedback helps us to continue striving to deliver an exceptional experience to each of our guests in all areas of our hotel. Thank you again for taking the time to share your perfect rating! We look forward to hosting you again soon.Sincerely,Hotel Manager

8/10 - 좋아요

Andrea

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Nice place
2023년 10월에 2박 숙박함
답변 제공: Hotel Manager 님, 2023년 10월 11일
Dear Andrea,Thank you for your review of our hotel. We appreciate your feedback and are glad to hear that you found our place to be nice. We strive to provide a comfortable and enjoyable experience for all our guests. Thank you for choosing our hotel, and we look forward to welcoming you back in the future.Sincerely,Hotel Manager

2/10 - 너무 별로예요

Asim

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 8월에 1박 숙박함
답변 제공: Hotel Manager 님, 2023년 10월 3일
Dear Asim,Thank you for choosing our property for your stay, although we are disappointed to see that you have rated us with only one star. We apologize for any difficulties you may have encountered during your stay and we are committed to making sure that you have a pleasant experience. We would greatly appreciate your feedback so that we can identify and address any areas in which we fell short of your expectations. Our main priority is to ensure that you are completely satisfied and we hope that you consider staying with us again in the future. Sincerely,Hotel Manager

6/10 - 괜찮아요

Zanetta

가족 여행
좋아요: 직원 및 서비스
It was ok. Need upgrades
2023년 9월에 2박 숙박함
답변 제공: Hotel Manager 님, 2023년 10월 1일
Dear Zanetta,Thank you for your feedback. We appreciate your honesty, and we acknowledge your suggestion for upgrades. We're committed to continuously improving our facilities, and your input helps guide our efforts. We hope to have the opportunity to provide you with a more satisfying experience in the future.Sincerely,Hotel Manager

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 숙박 시설 상태 및 시설
fanstatique
Super, géniale ! Staff à l'écoute. Propre !
2023년 9월에 3박 숙박함
답변 제공: Hotel Manager 님, 2023년 9월 20일
Dear Guest,Thank you for your positive feedback. We're delighted to hear that you had a great experience with our attentive staff and found our hotel to be clean. We are privileged to serve clients like you. Compliments from guests like you motivate us further. We hope to have the pleasure of welcoming you back in the future.Sincerely,Hotel Manager

6/10 - 괜찮아요

James

좋아요: 청결 상태, 객실의 편안함
별로예요: 직원 및 서비스
Not recommended
Had to change room on arrival. I was scheduled for a smoking room. Had to have it changed. Customer service was not great. The breakfast was a joke. Almost nothing to eat. Out of orange juice. Ask service person about it and he said he didn’t know how to do it. He was in to much of a hurry to get back to his phone. Will not stay at another DaysInn. This is the second Days Inn and the first one was a poor place to stay.
2023년 9월에 1박 숙박함
답변 제공: Hotel Manager 님, 2023년 9월 20일
Dear James,We are distressed to see your comments. Our apologies for the bad experience. We never want our guests to go back with an unpleasant experience. The entire points will be investigated and necessary actions will be taken. We are taking ample steps to ensure the comfort of our guests. You can be sure about a fine stay with us. Please visit us again.Sincerely,Hotel Manager

8/10 - 좋아요

Renato Jorge

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Boa localizacao
2023년 9월에 3박 숙박함
답변 제공: Hotel Manager 님, 2023년 9월 6일
Dear Renato Jorge,We're pleased to hear that you found our hotel to be in a good location. Location can greatly enhance the overall guest experience, and we're glad it met your expectations. If you have any additional feedback or specific comments about your stay, please feel free to share. We look forward to hosting you again in the future. Safe travels!Sincerely,Hotel Manager

4/10 - 별로예요

Melissa

별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 9월에 2박 숙박함
답변 제공: Hotel Manager 님, 2023년 9월 4일
Hello Melissa,Thanks for the stay but sad to see the four stars. My apologies for all the inconveniences. Please share us what made you dissatisfied so that we can address the same. Your satisfaction is prime to us.Please revert.Sincerely,Hotel Manager.

2/10 - 너무 별로예요

FRANCISCO

아이를 동반한 가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The worst "hotel" motel I have stayed in my whole life, the hallways, the stairs and even the elevator smell like pee!! I reserved a non smoking room for my family (two kids and my wife) and the room had a strong smoke smell. I asked for a refund, but the person in the reception told me that I have to contact expedia first. That wasn´t possible because I didn´t had a local phone number. We have to reserve another hotel for the same night(in expedia too)
2023년 8월에 1박 숙박함
답변 제공: Hotel Manager 님, 2023년 9월 1일
Dear FRANCISCO,Thanks for taking the time to share your experience. Your feedback shows that there was a complete breakdown with the stay which is worrisome. This is not at all a regular feature of our hotel and something has gone wrong. We regret the inconvenience but will investigate and based on that will take all possible steps to prevent such an experience for any guest. We hope you will consider giving us another opportunity to provide you with a much-improved stay.Sincerely,Hotel Manager

6/10 - 괜찮아요

Keith

좋아요: 직원 및 서비스
2023년 8월에 4박 숙박함
답변 제공: Hotel Manager 님, 2023년 8월 31일
Dear Keith,Thank you for sharing your rating. If there were any particular aspects of your stay that contributed to this rating, please feel free to provide more details. Your feedback helps us identify areas for improvement, and we hope to have the chance to make your next stay more satisfactory. If you have any additional comments or suggestions, we'd be glad to hear them.Sincerely,Hotel Manager

8/10 - 좋아요

WEI JIE

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 8월에 3박 숙박함
답변 제공: Hotel Manager. 님, 2023년 8월 25일
Dear WEI JIE,Thank you for the stay and the feedback. We are confident that you had a satisfactory stay looking at the four stars. Please give us your specific comments if any for bettering our services. Guest satisfaction is our priority. Please stay with us again. Sincerely, Hotel Manager.

10/10 - 훌륭해요

Gustavo

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Good
2023년 8월에 3박 숙박함
답변 제공: Hotel Manager 님, 2023년 8월 24일
Dear Gustavo,Thank you for your positive feedback! We're delighted that you had a good experience with us. If you have any suggestions or if there's anything we can do to make your next visit even better, please don't hesitate to share. We look forward to serving you again.Sincerely,Hotel Manager

10/10 - 훌륭해요

JULIO CESAR

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Buena
Excelente atención, muy buenos servicios solo que los pisos suuperiores rechinan mucho y hay mucho ruido por las noches.
2023년 8월에 3박 숙박함
답변 제공: Mike 님, 2023년 8월 12일
We hope to see you again. Thank you for staying

2/10 - 너무 별로예요

Ananda

별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
This is a seedy motel. There was a toilet plunger outside my door when I got to the room and of course toilet barely flushed. The paint was hanging down from the ceiling with a big hole so you can see all the mold. Sticky clear fluid on the bathroom floor, hairs on the sink counter etc etc etc. they did refund my money the next day but I did not sleep there. I’d rather sleep in my car. Gross… and it was over $200 the night I stayed there.
2023년 8월에 1박 숙박함
답변 제공: Mike 님, 2023년 8월 12일
We are sorry you were unhappy. We are addressing the issues and we will make needed changes. Regards

2/10 - 너무 별로예요

Marieta

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
This property is not at all what the pictures showed! It’s run down and dirty. The location I also deceiving!
2023년 8월에 1박 숙박함
답변 제공: Mikie 님, 2023년 8월 9일
We are sorry you are unhappy. We try our best to please our guest.

10/10 - 훌륭해요

Carlos

연인과의 여행
좋아요: 편의 시설/서비스, 숙박 시설 상태 및 시설
It was located at a great spot if you your trying to not spend too much on hotel and see beaches
2023년 8월에 3박 숙박함
답변 제공: Mike 님, 2023년 8월 9일
Thank you for staying. We hope to see you again.

6/10 - 괜찮아요

Vishal

2023년 7월에 5박 숙박함
답변 제공: Hotel Manager 님, 2023년 8월 24일
Dear Vishal,We appreciate your visit and your feedback. We value your opinion and would like to know what you enjoyed and didn't like about your stay. Based on your feedback, we'll continue to improve the services and hospitality. I look forward to seeing you soon.Sincerely,Hotel Manager

6/10 - 괜찮아요

Griselda

가족 여행
별로예요: 숙박 시설 상태 및 시설
Los cuartos están ok pero el baño está muy viejo se caen ya en pedazos y la taza de baño estaba sucia y fea al igual q el lavado de que necesitan renovarlo al igual q la regadera hacia mucho ruido y se iba de repente en mi opinión ese hotel necesitan renovarlo, honestamente no me vuelvo hospedar ahí en las fotos se veía mejor.
2023년 7월에 3박 숙박함
답변 제공: Mike 님, 2023년 8월 2일
We are sorry you were unhappy. We are addressing the issues and will make needed changes. We would welcome you to return and we will do everything possible to make your next stay a happy stay. Regards

8/10 - 좋아요

Graciela S

2023년 7월에 1박 숙박함
답변 제공: Mike 님, 2023년 7월 31일
Thank you for choosing to stay with us. Please come back soon. Regards

10/10 - 훌륭해요

Annia

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Accesible y segura
2023년 7월에 5박 숙박함
답변 제공: Mike 님, 2023년 7월 27일
Thank you for your review. We hope to see you again.

8/10 - 좋아요

Iris

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 7월에 4박 숙박함
답변 제공: Hotel Manager 님, 2023년 7월 24일
Dear Iris,Thank you for sharing your feedback about your stay. I will make sure to pass along your appreciation to our entire team. Hearing positive feedback from guests keeps us motivated to work hard and provide the best possible service. Providing quality hospitality is something we are proud of, and we look forward to serving you again.Sincerely,Hotel Manager

8/10 - 좋아요

Ruben

연인과의 여행, 아이를 동반한 가족 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Great customer service. Perfect for families viaiting the near beaches.
2023년 7월에 5박 숙박함
답변 제공: Hotel Manager 님, 2023년 7월 21일
Dear Ruben,Thank you for your wonderful feedback! We're delighted to hear that you had a great experience with our customer service and found our hotel perfect for families visiting the nearby beaches. It's fantastic to know that you enjoyed your stay with us. We hope to have the pleasure of welcoming you and your family back for another fantastic beach getaway in the future!Sincerely,Hotel Manager

6/10 - 괜찮아요

OLGA

가족 여행
좋아요: 직원 및 서비스
Requeted a non smoking amd was given a smoking room. was horrible 😢 😫 in the morning walked down to the office and the lady was very kind and was able to change us room. the cleaning ladies were very kind.
2023년 7월에 2박 숙박함
답변 제공: Hotel Manager 님, 2023년 7월 19일
Dear OLGA,Thank you for your review. We apologize for any inconvenience caused by the mistake in assigning you a smoking room. We're glad to hear that our staff, especially the lady at the front desk and the cleaning ladies, were able to assist you and make your stay more comfortable and enjoyable. Thank you for your feedback, and we hope to have the opportunity to provide you with a better experience in the future.Sincerely,Hotel Manager

6/10 - 괜찮아요

michelle

가족 여행
좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
This property is in close proximity to beaches but the property is outdated and poorly maintained. Ok if you’re planning on spending most of your time out all day.
2023년 7월에 3박 숙박함
답변 제공: Hotel Manager 님, 2023년 7월 18일
Dear Michelle,Thank you for sharing your feedback about our property. We apologize if the outdated and poorly maintained aspects of our property did not meet your expectations. We understand the importance of maintaining a comfortable and well-maintained environment for our guests. Your feedback is valuable to us, and we will use it to identify areas where improvements can be made. We appreciate your understanding that our property may be suitable for guests who plan to spend most of their time outside. If there is anything else we can do to assist you or address any specific concerns you may have, please let us know. We appreciate your feedback and thank you for choosing our hotel.Sincerely,Hotel Manager