리프 강 호텔 검색: 지금 예약 가능한 인기 숙소

“They started laying carpet and had blocked the doorway. They were so helpful and very concerned about my safety. (I use a cane). They helped me get the luggage cart from the entry, over the blocked doorways and back out to the lobby after I had loaded it. The desk manager helped me take the cart akk the way to my car and helped me Unload it. He definitely went beyond with kindness. I am already booked in for my return trip home. Excellent halfway point between my friends home and mine.”

“Good”

“Stay was perfect! Very clean, roomy and bed was almost too comfortable as it was difficult to get up in the morning! This will be my go-to if I ever need to stay in Rockford again! Thank you!”

“Clean room”

“The staff are very friendly and helpful”

“You get what you pay for. The room was cheap, but the guy at the front desk had zero customer service skills. It took us a literal 30 minutes to get into the room after 3 trips back and forth with problems with the key, until he finally switched our room to another one. It was also dirty. The breakfast area had broken tables (like the marble tops were chipped enough you’d scrape your arm on them) and cracked leather seats, and the back of the booth next to us had stuff caked all over it. Lesson...

“I have stayed at Holiday Inn Express multiple times and other locations. This one was the least enjoyable the room was not cleaned between days of my stay one of those days was my fault as I left the do not disturb sign on the door by accident but the other days I expected the room to get cleaned and it didn't the room had obvious signs of excessive wear and it appeared the bathroom had been flooded at an earlier time as you could see a watermark on the door in the bathroom”

“Nothing was unique.”

“Wide clean room. Cool price. Available Microwave and refrigerator in the room. So good! ”

“The room was dirty staff rude breakfast unsanitary I drove 1000 miles to be treated like crap I’ve stayed in many comfort inns this one is garbage I want my money back !”

“The restroom was not as clean and that is a big deal to me... hairs were found and the same ones were there after I asked for the room to be cleaned”

“The hotel and propert clean. Room nice. Just wish there was shower curtain on shower pole. Everything else was nice. We had handicap room. 235.”

“dirty place”

“Great stay in a historic updated property. Rooms were gorgeous with an industrial feel and lots of great windows.”

“Checked out a day early. Was told a manager would contact me about a refund for the day I didn’t stay. Never heard a word out of them. Still got charged.”

“Couldn’t use the pool and didn’t make us aware of it”