we are very sorry to hear that your stay was not up to the mark although the WiFi internet we provide is free of cost and as such is restricted to the public areas only i.e lobby/reception/garden, also we provide complimentary drop to the market which takes just 5 mins by car. We try our best to make our customers happy and for this we are constantly renovating/refurbishing our property each year, do give us a chance if you happen to visit Leh again and we will do our utmost to make your stay enjoyable!