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더 인 앳 레오나드타운, 어센드 호텔 컬렉션 여행 후기

2.5 out of 5
더 인 앳 레오나드타운, 어센드 호텔 컬렉션
41655 Park Avenue, Leonardtown, MD

이용 후기

9.0

매우 훌륭해요

평점 10 - 훌륭해요. 94개 이용 후기 중 66개" "
평점 8 - 좋아요. 94개 이용 후기 중 17개" "
평점 6 - 괜찮아요. 94개 이용 후기 중 3개" "
평점 4 - 별로예요. 94개 이용 후기 중 4개" "
평점 2 - 너무 별로예요. 94개 이용 후기 중 4개" "

9.4/10

청결 상태

9.4/10

직원 및 서비스

8.8/10

편의 시설/서비스

9.2/10

숙박 시설 상태 및 시설

9.0/10

친환경

이용 후기

4/10 - 별로예요

DEBBIE

가족 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설
별로예요: 직원 및 서비스
Went to check in and no one was at the desk. after looking around to see if someone was around. I see the door propped open with a brick. I walk outside. Hear a voice saying Can I help you? Said trying to check in, do you work here? She says yes. Comes around with a Dunkin Ice Coffee in her hand! Upon checking out next morning. No good morning how was your stay from the day clerk. No thank you when leaving. I emailed the general manger.
2024년 5월에 1박 숙박함

2/10 - 너무 별로예요

Cameron

좋아요: 숙박 시설 상태 및 시설
별로예요: 직원 및 서비스
1. The key to the room didn't work. 2. The TV didn't work and when called for service no one showed up to fix it. 3. Tried calling the front desk but the phone didn't work so I had to use my cell to call them. 4. There were no spoons to eat our yogurt. 5. The receptionist called while we had left the hotel and told us we left some items. We didn't think so we asked her to verify it with housekeeping but she never called us back.
2024년 5월에 1박 숙박함

10/10 - 훌륭해요

Danny

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The staff was very friendly and welcoming!
2024년 4월에 1박 숙박함

10/10 - 훌륭해요

Jonathan

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Nice
2024년 3월에 1박 숙박함

10/10 - 훌륭해요

Dianna

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 1박 숙박함

8/10 - 좋아요

MICHAEL

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2024년 2월에 1박 숙박함
답변 제공: Bonnie 님, 2024년 3월 3일
Howdy Michael! Thank you for staying with us. We hope to have you with us again so we can have the chance to raise that to a 10;)

10/10 - 훌륭해요

Bradford

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Nice location
2024년 1월에 1박 숙박함
답변 제공: Bonnie 님, 2024년 3월 3일
Hi Bradford! We're elated that we were able to provide you with an excellent stay in a nice location. Please visit us again whenever you're in the Leonardtown area!

10/10 - 훌륭해요

Kelly

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great location and service!
Unfortunately, my visit to Leonardtown was for a funeral rather than something fun. I booked this hotel as it was right in town and within walking distance to restaurants and the funeral home (w/i 3 blocks) Parking was easy. The staff was friendly and helpful. The room was well appointed and the bed comfortable. While I didn't see it in the listing, I was pleasantly surprised to learn that they did offer breakfast as part of the room rate. The self-service buffet was simple but tasty (fresh waffles and coffee for the win!) I hope that my next occasion to visit Leonardtown is a happier one, and will stay at this property again.
2024년 1월에 1박 숙박함
답변 제공: Bonnie 님, 2024년 3월 3일
Hi Kelly! Thank you so much for the glowing review! We're sorry you were here for a sad time, but we're happy to have provided you with the comfort you needed. Please come visit us again whenever you're in the Southern Maryland area:)

8/10 - 좋아요

Ali

좋아요: 청결 상태, 직원 및 서비스
2023년 12월에 2박 숙박함

10/10 - 훌륭해요

Olga

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 1박 숙박함

10/10 - 훌륭해요

DENNIS 님, burtonsville

2023년 12월에 1박 숙박함
답변 제공: Bonnie 님, 2024년 3월 3일
Hi Dennis! Thank you for the awesome score! It was great having you visit us here in the Southern Maryland area. We would be pleased to have you stay again:)

6/10 - 괜찮아요

Michael

2023년 12월에 2박 숙박함

10/10 - 훌륭해요

Morgan

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
This was perfect for my wedding night.
2023년 12월에 1박 숙박함

10/10 - 훌륭해요

Joseph

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 1박 숙박함

8/10 - 좋아요

David

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 11월에 2박 숙박함

10/10 - 훌륭해요

Don

단체 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I liked the convenience of walking to waterfront and local restaurants. It was more expensive to book direct than it was with EXPEDIA.
2023년 11월에 2박 숙박함

10/10 - 훌륭해요

Christopher

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 11월에 2박 숙박함

10/10 - 훌륭해요

Frank 님, Fallston

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I can't say enough about the positive experience I had at The Inn. Perhaps the cleanest property I ever stayed in. Walkable to a coffee shop/bakery, ice cream shop, several gift and retail shops, bars, and restaurants. But the staff was certainly the highlight. Bonnie, the General Manager, helped me with a complex logistical issue and could not have been more accommodating. Every staff member I engaged with was personable and helpful. I had a great experience!
2023년 10월에 2박 숙박함
답변 제공: The Staff at The Inn at Leonardtown 님, 2023년 11월 6일
Thank you so much Frank! We appreciate awesome guests like you!

2/10 - 너무 별로예요

Edward

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The management of this property were extremely rude and unhelpful. Would never recommend this hotel.
2023년 9월에 1박 숙박함
답변 제공: Bonnie 님, 2023년 9월 26일
Dear Edward,I hope you are well. I am a bit confused by your review as it shows you never stayed at our property. Further, I have never spoken to you. Perhaps this was meant for another hotel?Best regards,

10/10 - 훌륭해요

Judy

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 9월에 1박 숙박함
답변 제공: The Staff at The Inn at Leonardtown 님, 2023년 11월 6일
Hi Judy! Thank you so much for the great rating! We hope to have the pleasure of serving you again!

10/10 - 훌륭해요

T

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 8월에 2박 숙박함

10/10 - 훌륭해요

Anita

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
The property was nice as well as the staff ; the only critical feedback was the dampness in the room .
2023년 8월에 4박 숙박함

10/10 - 훌륭해요

CONNIE

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 7월에 1박 숙박함

4/10 - 별로예요

Kevin Gerard 님, New Haven

좋아요: 청결 상태
Breakfast was a joke - cereal, dry pastries, Keurig coffee and microwave stuff from Costco. About 7:00am my second morning of 2 there was no hot water for a shower. Called the desk and was told to leave it running because it takes a bit for the water to warm. Let it run 15 minutes (total waste of water) and it never got hot. As I was leaving to check out about 9:30 I washed my hands and finally hot water. And the chair is too low for the desk. My laptop was at my chin if I tried to use the desk.
2023년 7월에 2박 숙박함

8/10 - 좋아요

Charles

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
This is a nice place to stay in downtown Leonardtown. Good value for the money.
2023년 7월에 2박 숙박함

10/10 - 훌륭해요

Debbie

좋아요: 청결 상태, 숙박 시설 상태 및 시설
2023년 6월에 1박 숙박함

10/10 - 훌륭해요

lynne

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Decorated beautifully! Very comfortable, staff was very pleasant and helpful, always smiling and saying good morning or hello. Convenient to many places, food, sightseeing. Loved it!
2023년 6월에 7박 숙박함

4/10 - 별로예요

Debbie

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
There was no shower curtain on the shower in the bathroom. Also the bed creaked when you laid down and moved around. 2nd time staying here. 1st time was nice.
2023년 6월에 1박 숙박함

10/10 - 훌륭해요

Brittany

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Wonderful stay!
2023년 6월에 1박 숙박함

10/10 - 훌륭해요

Teresa

2023년 5월에 1박 숙박함

10/10 - 훌륭해요

Debbie

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The hotel was very clean, comfortable. The check in and checkout staff were extremely friendly.
2023년 5월에 1박 숙박함

8/10 - 좋아요

David

2023년 4월에 1박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 4월에 2박 숙박함
답변 제공: Staff of The Inn at Leonardtown 님, 2023년 5월 1일
A most excellent review! Thank you for the 10/10 review! Please visit us again whenever you're in the Southern Maryland area.

10/10 - 훌륭해요

Dana

2023년 4월에 1박 숙박함

8/10 - 좋아요

Massey

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The hotel was very nice.
2023년 4월에 3박 숙박함
답변 제공: Staff of The Inn at Leonardtown 님, 2023년 5월 1일
Thank you Massey! It would be great to have the opportunity to serve you again:)

10/10 - 훌륭해요

Sara

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Conveniently located in a cute, historic district. Shops and restaurants all convenient. The staff, particularly Kim were very friendly and helpful. The room was clean, comfortable and quiet. I will definitely stay again.
2023년 4월에 2박 숙박함
답변 제공: Staff of The Inn at Leonardtown 님, 2023년 5월 1일
Thank you Sara! We will be sure to let Kim know about your glowing praise:) It's always a delight to know that we have made our guests feel comfortable and relaxed in a clean, convenient setting. We hope to see you again soon!

10/10 - 훌륭해요

Astro

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 3월에 2박 숙박함
답변 제공: Staff of The Inn at Leonardtow 님, 2023년 5월 1일
Wow! Loved the 5/5 review! Thank you Astro!

8/10 - 좋아요

Edward

가족 여행
좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
Very nice hotel but our room smelled like cleaning supplies. Also wish the hotel had a fitness room. Great location though and vey friendly staff.
2023년 3월에 2박 숙박함

10/10 - 훌륭해요

Nicholas

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Awesome
It’s our go to place to stay when we travel to MD
2023년 3월에 1박 숙박함
답변 제공: Staff of The Inn at Leonardtown 님, 2023년 5월 1일
Thank you Nicholas! We think you're pretty awesome too and love being your "Go To" place:)

2/10 - 너무 별로예요

실제 이용하신 고객

좋아요: 청결 상태, 숙박 시설 상태 및 시설
2023년 3월에 1박 숙박함
답변 제공: The Staff at The Inn at Leonardtown 님, 2023년 3월 17일
Dear Anonymous,Thank you for reviewing our hotel. I am disappointed to see that we were not able to provide you with the stellar accommodations we are known for. I am not sure what caused this as there was no detail, but I must apologize. If you have time in the future, then I would love it if you could call the hotel and speak to our manager about what we could have done better to make your stay an enjoyable one. We look forward to serving you in the future!

10/10 - 훌륭해요

Caterina

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 2월에 1박 숙박함
답변 제공: Staff at The Inn at Leonardtown 님, 2023년 2월 28일
Wonderful to have your 10/10 review Caterina! Thank you so much! We hope this means we'll be seeing you again in Leonardtown:)

10/10 - 훌륭해요

Stephanie

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Comfortable stay and great staff!
We checked in Saturday afternoon early and they accomodated us without any hesitation. When we returned around 11pm we discovered that our heat wasn't working. I spoke with David who graciously and thoroughly checked the unit. It was decided that the unit was broken and we went down to the lobby to be assigned another room. While David was assigning us another room, Colette (sp?) searched offices and closets (some twice) for a space heater. They were great! I called today (Monday) because I realized that I left an outfit there. I spoke with Jacqueline (sp?) who knew immediately what I was referring to. She took all of my neccessary info, informed me that the card on file will be used for S&H and committed to having it shipped back to me. The customer service provided here could not have been better. There's a quote at the desk that says something like "Arrive as guests and leave as friends". David, Colette and Jacqueline truly made an effort throughout all of my weekend events at The Inn to part as friends.
2023년 2월에 1박 숙박함
답변 제공: Staff at The Inn at Leonardtown 님, 2023년 2월 28일
Great to hear Stephanie! Thank you so much for the kind words concerning David, Colette, and Jacqueline. Your issue was not typical so it kind of moved them into improv mode, but it was great to see they exceled! Please let us have the pleasure of serving you again:)

10/10 - 훌륭해요

Blake

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Nice, quaint little town. The Inn was clean, newly furbished and the staff were very friendly. If you're visiting, this is the place to stay.
2023년 2월에 1박 숙박함
답변 제공: Staff at The Inn at Leonardtown 님, 2023년 2월 28일
Thank you Blake! We hope to see you again!

10/10 - 훌륭해요

Mark

2022년 12월에 4박 숙박함

10/10 - 훌륭해요

Darrell

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Very nice. Great location

10/10 - 훌륭해요

Morgan

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Nice area, kind staff & peaceful stay for being in town for the weekend for a wedding would definitely return

10/10 - 훌륭해요

Brittany

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2022년 11월에 4박 숙박함

10/10 - 훌륭해요

michele

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The hotel was spacious, clean, and well appointed. The staff was pleasant, and the breakfast options were plentiful. Parking was great, however the local maintenance crew took up quite a few of the spaces, so you had to navigate the work trucks. The hotel was close to other building, so you had to use the screens for privacy.
2022년 9월에 3박 숙박함
답변 제공: Bonnie 님, 2022년 10월 4일
Hi Michele! Thank you for the wonderful praise of our staff and accommodations. Yes, the town maintenance crews should be finished shortly with the construction across from the hotel. I hope we will have the pleasure of seeing you again in the near future! Have a fantastic Fall Season!

10/10 - 훌륭해요

Janeen

좋아요: 청결 상태, 직원 및 서비스
Everything was great
2022년 8월에 2박 숙박함

8/10 - 좋아요

Keith A

가족 여행
좋아요: 직원 및 서비스
While I question the "boutique" description, the hotel is in a convient location and somewhat new. No thrills, but it got the job done. The staff were approachable and friendly.
2022년 8월에 1박 숙박함