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Reviews of Quality Inn

2.5 out of 5
Quality Inn
2128 8th Ave, Lewiston, ID

Reviews

7.6

Good

Rating 10 - Excellent. 232 out of 744 reviews" "
Rating 8 - Good. 247 out of 744 reviews" "
Rating 6 - Okay. 145 out of 744 reviews" "
Rating 4 - Poor. 74 out of 744 reviews" "
Rating 2 - Terrible. 46 out of 744 reviews" "

7.6/10

Cleanliness

8.4/10

Staff & service

7.4/10

Amenities

7.2/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

8/10 Good

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My trip was quick, but hotel jetted tub was great after long drive.
Stayed 1 night in May 2024

8/10 Good

Audrey

Liked: Cleanliness, staff & service, property conditions & facilities
Only stayed one night but overall, it was nice and quiet.
Stayed 1 night in May 2024

6/10 Okay

VICKI

Traveled with family
Liked: Staff & service, property conditions & facilities
The jetted tub in the bathroom was old, cracked and not very inviting. Probably better to just remove and install walkin shower. It was a very unappealing feature and we chose to leave early without even using it as a shower. The hotel staff was friendly and check in was quick and easy.
Stayed 1 night in May 2024

6/10 Okay

Jeremy

Traveled with partner
Liked: Staff & service
NA
Stayed 1 night in Apr 2024

10/10 Excellent

John

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place to stay. Pool and breakfast nice feature.
Stayed 1 night in Apr 2024

10/10 Excellent

Ken

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s a decent place for the $$$ and close to places I need to go to. Gal at the front desk was friendly and great to deal with.
Stayed 1 night in Apr 2024

6/10 Okay

Sandi

Traveled with family
I did not like we had to stay in two different building. My kids where in one and i was in the other o e. It should state that the pool is outdoors
Stayed 1 night in Mar 2024

10/10 Excellent

Hailey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfortable
Stayed 1 night in Mar 2024

10/10 Excellent

Edna

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Mar 2024

4/10 Poor

Lisa, Nampa

Traveled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
The jacuzzi tub and shower were falling apart. The button on the jacuzzi tub fell off when pressed and the shower head kept falling off too. This property needs to do repairs on their rooms.
Stayed 2 nights in Mar 2024

10/10 Excellent

Kevin

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
The staff were great
Stayed 1 night in Mar 2024

8/10 Good

Nancy

Traveled with pets, Traveled with family
Liked: Cleanliness, property conditions & facilities
Nothing fancy, but clean and quiet. Jusy what we needed after a day on the road with our dog! I would stay here again.
Stayed 1 night in Mar 2024

8/10 Good

Lillian

Liked: Cleanliness, staff & service, property conditions & facilities
Bathroom fans way too noisy but comfy big bed was great.
Stayed 1 night in Feb 2024

10/10 Excellent

BRUCE

Liked: Property conditions & facilities
Great price clean room
Stayed 1 night in Feb 2024

10/10 Excellent

Brian

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean room and hotel! Good variety of restaurants near by. Area is semi-walkable.
Stayed 1 night in Feb 2024

10/10 Excellent

Jeannie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I read a lot of bad reviews and was worried. I've never checked out grout before! It's not any worse than at my house. The jetted tub was huge and worked great. The bed was soft, maybe that's why people thought it sagged? I slept well. The pool and jacuzzi were both open and working, but I didn't use them. I had trouble turning the TV off when I wanted to sleep (called front desk = switch on the back of TV) and couldn't get the DirecTV to come back on the next day (someone from front desk came in and got it working). The breakfast room was nice, I had scrambled eggs, sausage and a bagel. There were apples and yogurts and cereal there, too. Overall it was a normal hotel experience.
Stayed 2 nights in Feb 2024

6/10 Okay

Jess

Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

8/10 Good

gregg

Liked: Staff & service
Stayed 1 night in Feb 2024

6/10 Okay

Kayla

Traveled with family
Liked: Cleanliness, room comfort
Disliked: Property conditions & facilities
Stayed 1 night in Feb 2024

6/10 Okay

Marcus

Stayed 1 night in Jan 2024

2/10 Terrible

Jay

I became very sick the morning of check in. I wasn't able to cancel. And refund my money.
Stayed 2 nights in Jan 2024

4/10 Poor

Rachel

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024

6/10 Okay

Mariah

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Friendly and clean but run down
The hotel was overall clean and quiet, and the staff was very nice. The breakfast was good. BUT the hotel was a bit run down, obvious work down but cheap upgrades, the caulk around the tub was globby and paint was rubbing off the walls. The pool and hot tub was broke down- we picked the hotel because it had an indoor pool and we paid extra for a room with a jetted tub. The jets did not work, the knobs on the tub were removed and there was a switch on the wall but it did not work either.
Stayed 2 nights in Jan 2024

8/10 Good

Albert

Stayed 1 night in Jan 2024

10/10 Excellent

roy

Stayed 2 nights in Jan 2024

10/10 Excellent

Dat

Traveled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

8/10 Good

Rachelle

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our room was nice, big and clean. They upgraded our room cause we had to wait to check in. The lady working at the front desk was very nice and accommodating. Close to all kinds of stuff. Definitely would stay there again
Stayed 1 night in Jan 2024

10/10 Excellent

Martin

Stayed 1 night in Jan 2024

6/10 Okay

Ivonne

Traveled with partner
Disliked: Cleanliness, property conditions & facilities
The stay was a disappointment. The room that we stayed was dirty with lots of stains. I addressed this issue to the staff, she asked to ignore it because they might have forgotten to clean them from previous guests. The room we stayed was near the exit door. We could hear people walked in and out the place in the middle of nights until at least 3AM!! We didn't get proper sleeps.
Stayed 2 nights in Dec 2023

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable Beds!
Susan and staff are wonderful.
Stayed 1 night in Dec 2023

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Susan runs a nice hotel. The beds are fantastic. Pet friendly and kind staff.
Stayed 1 night in Dec 2023

10/10 Excellent

Gregory

Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great check in experience. Friendly staff.
Stayed 2 nights in Dec 2023

4/10 Poor

Carolyn

Stayed 2 nights in Dec 2023

2/10 Terrible

Seth

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quality inn is not a quality stay
Front desk was apathetic, room was in disrepair with paint peeling, floor moulding held on with tape, outlets loose or missing pieces, and mold starting in the bathroom did not stay for the night checked out almost immediately after checking in currently put in for a refund with hotels.com
Shower head plate was extremely loose
Caulking for bathtub is well past needing replacement
Fan dial missing and plate fell off when turning on bathroom light
Stayed 1 night in Dec 2023

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasant stay
Front desk lady was a delight after a long road trip. Quick and easy check in. Room was quiet bed comfortable. Just a few stains on carpet and a few cob webs but other than that we were pleased. Good selection for the breakfast. Would stay here again.
Stayed 1 night in Dec 2023

10/10 Excellent

Corina

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our checking was fast. The person was very nice. Our room was very clean and in very good condition. It was very quiet all night and we slept very well. We will stay here again.
Stayed 1 night in Dec 2023

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good value for the money.
Good no frills hotel stay for the money. Staff very helpful. would stay again.
Stayed 1 night in Dec 2023

8/10 Good

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2023

6/10 Okay

Sherin

Traveled with family and small children, Traveled with pets, Traveled with family
Liked: Amenities
Disliked: Cleanliness, property conditions & facilities
The tub had mold all around the caulk, and it was cracked. So the mold had been there awhile and the shower was not that clean either. Asked to chnage rooms due to mold for second night and mold was only slightly better. My daughter and I have high mold allergies and i had my infant with me. We will not be staying here again unfortunately
Stayed 1 night in Nov 2023

6/10 Okay

s

Traveled with family and small children, Traveled with pets
Liked: Staff & service, amenities
Disliked: Cleanliness
The room seemed clean and smelled clean when we first arrived. We noticed some mold around the tub but it was late so didn't change rooms. Once in the shower the mold was worse then it looked (caulk was cracked), in the grout and the shower wasnt very clean. We asked to switch rolms the next morning and the second room was only slightly cleaner. Less mold around the caulk but still mold and very dirty grout. Something that would not be as bad if they at least once a week cleaned the shower. We will not be staying there again
Stayed 1 night in Dec 2023

10/10 Excellent

Kimberly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great room for the price. Breakfast was nothing extraordinary, but filling.
Stayed 1 night in Dec 2023

8/10 Good

Janean

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice quiet location
Stayed 1 night in Nov 2023

10/10 Excellent

Allen

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
This a great room for a great value.
Stayed 1 night in Nov 2023

10/10 Excellent

Charles

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, nice staff, good price, and close to many places to eat or enjoy
Stayed 1 night in Nov 2023

10/10 Excellent

Mary Ann

Very clean and comfortable. Very convenient location.
Stayed 1 night in Nov 2023

8/10 Good

Dena

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They are in the process of remodeling. The room was clean and comfortable. We have stayed there 3 times this summer through winter. Prices in Lewiston for hotels has gone up. This hotel is the most reasonably priced compared with others in the Lewiston Clarkston Valley..
Stayed 2 nights in Nov 2023

10/10 Excellent

Melody

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Decent and comfortable hotel
Comfortable hotel room near lots of shopping and restaurants. Nothing fancy, but more than adequate for an overnight stay while my husband was hospitalized nearby. Roomy bathroom and sitting area with a desk and sofa. I would definitely stay here again if in the area.
Stayed 1 night in Nov 2023

2/10 Terrible

Theresa

Stayed 1 night in Nov 2023

8/10 Good

Jadyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

6/10 Okay

Lisa

Traveled with family
It was easy to find when coming in late. No elevator which was surprising.
Stayed 3 nights in Nov 2023