스탠다드룸, 더블침대 2개, 금연 | 책상, 암막 커튼, 다리미/다리미판, 무료 WiFi

블루그래스 익스텐디드 스테이 호텔 여행 후기

2 out of 5

이용 후기

7.4

좋아요

평점 10 - 훌륭해요. 952개 이용 후기 중 244개" "
평점 8 - 좋아요. 952개 이용 후기 중 378개" "
평점 6 - 괜찮아요. 952개 이용 후기 중 184개" "
평점 4 - 별로예요. 952개 이용 후기 중 88개" "
평점 2 - 너무 별로예요. 952개 이용 후기 중 58개" "

7.8/10

청결 상태

8.0/10

직원 및 서비스

7.2/10

편의 시설/서비스

7.2/10

숙박 시설 상태 및 시설

7.2/10

친환경

이용 후기

6/10 - 괜찮아요

실제 이용하신 고객

2019년 7월에 1박 숙박함
답변 제공: Sami 님, 2019년 7월 21일
We appreciate you taking the time to give us a rating and hope that we can earn a 5 star rating on your next visit.

8/10 - 좋아요

calvin 님, kentucky

좋아요: 청결 상태, 직원 및 서비스
저렴하게 가족이 이용할수있는 호텔
걸어서 월마트도 이용가능하고 스타벅스 및 기타 식당시설이 가까이에 있어 편리하고 만족합니다

8/10 - 좋아요

eunjoo

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함

8/10 - 좋아요

Ann Marie

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
It was ok
2024년 5월에 1박 숙박함
답변 제공: Sami 님, 2024년 5월 25일
Ann, we appreciate you staying with us and for taking the time to leave us a rating. We hope to see you again soon!

10/10 - 훌륭해요

Antonio zapot

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 5월에 1박 숙박함
답변 제공: Sami 님, 2024년 5월 16일
Antonio, we appreciate you staying with us and are thrilled to hear that you enjoyed your stay!

4/10 - 별로예요

Daniel 님, Mount Sterling

출장 여행
별로예요: 편의 시설/서비스
K
2024년 5월에 1박 숙박함
답변 제공: Sami 님, 2024년 5월 15일
Daniel, we appreciate you taking the time to leave us a rating. We would be grateful for any feedback that you could give us on the smoking room that you booked/stayed in so that we can use that to improve moving forward.

2/10 - 너무 별로예요

Antonio zapot

2024년 4월에 1박 숙박함

10/10 - 훌륭해요

Fred

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Probably punching a little above its weight when you consider the cost.
2024년 5월에 1박 숙박함
답변 제공: Sami 님, 2024년 5월 8일
Fred, we appreciate you staying with us and for taking the time to leave us a review. We are glad that you enjoyed your stay and hope to see you again soon!

2/10 - 너무 별로예요

winsome e

별로예요: 숙박 시설 상태 및 시설
2024년 5월에 2박 숙박함
답변 제공: Sami 님, 2024년 5월 8일
Winsome, when you checked out, you said that you enjoyed your stay, but that you were leaving a day early due to you finishing up the job one day sooner than expected. When you inquired about a refund for the last night, we informed you that it was non refundable due to it being the day of. If the 1 rating is for anything other than you being upset with the cancellation policy, we would really appreciate it if you would take the time to let us know where we fell short so that we can use that feedback to improve.

8/10 - 좋아요

Mercedes

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
It is a quiet, with a garden around the building .
2024년 5월에 1박 숙박함
답변 제공: Sami 님, 2024년 5월 16일
Mercedes, we appreciate you taking the time to leave us a review and hope to see you again soon!

10/10 - 훌륭해요

Stephen

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
It’s proximity to the Main Street.
2024년 5월에 1박 숙박함
답변 제공: Sami 님, 2024년 5월 5일
Stephen, we appreciate you taking the time to leave us a review and are glad that you were able to enjoy our excellent location!

10/10 - 훌륭해요

Kelsi

출장 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We had a great stay. Room was clean and nice. Checkin was easy. No issues at all. Was very pleased and would definitely stay again.
2024년 4월에 1박 숙박함
답변 제공: Sami 님, 2024년 5월 2일
Kelsi, we appreciate you staying with us and are thrilled to hear that you enjoyed the room! Your compliments will be passed along to our wonderful staff.

8/10 - 좋아요

Andrew

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great for s one night stay. Room was clean and comfortable and bathroom was perfectly adequate. Would stay at again.
2024년 4월에 1박 숙박함
답변 제공: Sami 님, 2024년 5월 2일
Andrew, we appreciate you choosing to stay with us and for taking the time to leave us a review. We are thrilled to hear that you enjoyed your stay and hope to see you again soon!

8/10 - 좋아요

Brett

2024년 4월에 1박 숙박함
답변 제공: Sami 님, 2024년 5월 23일
Brett, we appreciate you staying with us and for taking the time to leave us a rating. We you will visit again soon!

2/10 - 너무 별로예요

Michelle

별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Room was dirty. Hair on my pillow and cigarette burns all over the sheets. People there were shady.
2024년 4월에 2박 숙박함
답변 제공: Sami 님, 2024년 4월 24일
Michelle, we are disappointed to hear that your stay was not the 5 star experience we strive to offer every guest. While we have high standards for all of our rooms, there is going to be a difference between our smoking and non smoking rooms. We will use this feedback as a learning experience and our excellent housekeeping staff will receive additional training and oversight to ensure that a better experience is provided in all rooms. We do hope that you will give us another chance and stay in a non-smoking room next time so that you can see the difference.

6/10 - 괜찮아요

Henry

It had convenient stores in the area.
2024년 4월에 7박 숙박함
답변 제공: Sami 님, 2024년 4월 20일
Henry, we appreciate you trusting us with your lodging needs and are glad to hear that you were able to take advantage of our excellent location. We hope that you will visit again and give us a chance to earn full marks on your next visit.

10/10 - 훌륭해요

Angela

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Pleasant experience. Clean rooms.
2024년 4월에 3박 숙박함
답변 제공: Sami 님, 2024년 4월 16일
Angela, we are thrilled to hear that you enjoyed your stay! Your compliments will be passed along to our wonderful housekeeping staff. We hope to see you again soon!

8/10 - 좋아요

vincent

출장 여행
Think an “extended stay” establishment should have utensils like cups, plates and cutlery even if it’s paper and plastic. Having a full size refrigerator and new microwave was impressive but no simple supplies was interesting.
2024년 4월에 3박 숙박함
답변 제공: Sami 님, 2024년 4월 15일
Vincent, we appreciate you staying with us and for taking the time to leave us feedback. Since we have many nightly guests that stay along with the extended stay folks, we do not offer utensils in the rooms, but most are available at the front desk upon request. We hope that you were at least able to get some use out of the large fridge, microwave and cabinets/counter space.

10/10 - 훌륭해요

barry

Great location for food shopping Keeneland.My only issue was I thought Extended stays had kitchens but this one does not other than that would recommend.
2024년 4월에 2박 숙박함
답변 제공: Sami 님, 2024년 4월 13일
Barry, we appreciate the review and are thrilled to hear that you enjoyed your stay and our excellent location. While we do not offer stoves in the rooms, we still have full size refrigerators, microwaves and counter space with above and below cabinets. We hope you will visit again the next time you are in Lexington!

4/10 - 별로예요

Kristin

2024년 4월에 2박 숙박함
답변 제공: Sami 님, 2024년 4월 27일
Kristin, we are disappointed that we were not able to earn a 5 star rating and would appreciate any feedback that would help us improve. Please feel free to reach out anytime.

10/10 - 훌륭해요

christina

가족 여행
좋아요: 청결 상태
SO CLEAN! simple digs, good location. will stay again!
2024년 3월에 1박 숙박함
답변 제공: Sami 님, 2024년 4월 1일
Christina, we appreciate you taking the time to leave us a review and are thrilled to hear that you enjoyed our clean, comfortable rooms. We will pass your compliments along to our wonderful housekeeping staff and look forward to your return visit!

8/10 - 좋아요

Mary 님, Lafayette

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We stayed 2 nights. Property is dated, however, everything was clean. Is was perfect for what we needed and very affordable. We would definitely stay again!
2024년 3월에 2박 숙박함
답변 제공: Sami 님, 2024년 3월 24일
Mary, we appreciate you staying with us and for taking the time to leave us feedback. We hope to see you again the next time you are in Lexington!

4/10 - 별로예요

Monolito

2024년 3월에 1박 숙박함
답변 제공: Sami 님, 2024년 4월 12일
We appreciate you staying with us for over two weeks and hope that you will take the time to reach out and let us know how we can improve and earn a 5 star rating on your next visit.

10/10 - 훌륭해요

Calain

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Staff is friendly, professional and very helpful
2024년 3월에 1박 숙박함
답변 제공: Sami 님, 2024년 3월 19일
Calain, we appreciate you taking the time to leave us a review. Your compliments will be passed along to our amazing staff!

10/10 - 훌륭해요

Anthony

출장 여행
좋아요: 편의 시설/서비스
Great service
2024년 3월에 1박 숙박함
답변 제공: Sami 님, 2024년 3월 19일
Anthony, we appreciate you staying with us and for taking the time to leave a review. Your compliments will be passed along to our wonderful staff! We hope you will visit again the next time you are in Lexington.

8/10 - 좋아요

Thomas

2024년 3월에 1박 숙박함
답변 제공: Sami 님, 2024년 3월 27일
Thomas, we appreciate you taking the time to leave us a rating and hope you will visit again soon!

10/10 - 훌륭해요

Brian

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Friendly staff.
2024년 2월에 1박 숙박함
답변 제공: Sami 님, 2024년 2월 29일
Brian, we appreciate you taking the time to leave us a review and will pass your compliments along to our amazing staff! We hope that you will visit again the next time you are in Lexington.

10/10 - 훌륭해요

Kathryn

좋아요: 직원 및 서비스, 객실의 편안함
2024년 2월에 3박 숙박함
답변 제공: Sami 님, 2024년 2월 27일
Kathryn, we appreciate you taking the time to leave us a rating and are glad to know that you enjoyed your stay! We hope to see you again the next time you are in Lexington.

10/10 - 훌륭해요

Phyllis

출장 여행
좋아요: 청결 상태
Great
2024년 2월에 1박 숙박함
답변 제공: Sami 님, 2024년 2월 17일
Phyllis, we appreciate you staying with us and are thrilled to know that you enjoyed your stay. We hope to see you again soon!

8/10 - 좋아요

Billy

연인과의 여행, 출장 여행
Very convenient to my destination. Room was very dated but not unacceptable.
2024년 2월에 1박 숙박함
답변 제공: Sami 님, 2024년 2월 15일
Billy, we appreciate you staying with us and are glad to hear that our hotel was convenient to your destination! We have upgraded the bathroom area in 80% of our rooms the past few weeks and will be starting on the cabinets and room furniture next! We hope that you will visit again and get a chance to experience the exciting updates.

2/10 - 너무 별로예요

Ashlie

연인과의 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The room was disgusting. There were roaches. The "nonsmoking" room smelled of cigarettes from the moment we arrived and there was a straight up brawl in the parking lot at 4 in the morning. We ebded up moving hotels mid stay eating costs or not.
2024년 1월에 7박 숙박함
답변 제공: Sami 님, 2024년 1월 18일
Ashlie, we are really disappointed to hear that your stay was not the wonderful experience that most of our guests experience. It is very unfortunate that we did not hear any feedback from you during the 3 days that you stayed with us or even when you checked out as we would have appreciated the opportunity to address any concerns ASAP and ensure that you were taken care of. As a family owned and operated property, we know that things might not always be perfect, but we always make it right when given the chance. We are staffed 24/7 and available anytime if you would like to reach out to us and discuss your stay further.

10/10 - 훌륭해요

Paula

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2024년 1월에 7박 숙박함
답변 제공: Sami 님, 2024년 1월 16일
Paula, we appreciate you choosing us for your lodging needs and are thrilled to hear that you enjoyed your stay! We hope to see you again the next time you are in Lexington.

10/10 - 훌륭해요

Bethany

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 1월에 1박 숙박함
답변 제공: Sami 님, 2024년 1월 14일
Bethany, we appreciate you being a repeat guest and hope to see you again soon!

10/10 - 훌륭해요

Jason A

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Nice hotel would definitely recommend!
2023년 12월에 1박 숙박함
답변 제공: Sami 님, 2024년 1월 14일
Jason, we appreciate the review and are thrilled to hear that you enjoyed your stay at our wonderful hotel! We hope to see you again soon.

8/10 - 좋아요

Ignacio

2023년 12월에 1박 숙박함
답변 제공: Sami 님, 2023년 12월 24일
Ignacio, we appreciate you staying with us and for taking the time to leave us a rating. We hope to earn 5 stars on your next visit!

8/10 - 좋아요

Dylan

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Good hotel for good price. Clean rooms, house keeping did good job on how the have towels presented.
2023년 12월에 1박 숙박함
답변 제공: Sami 님, 2023년 12월 19일
Dylan, we appreciate you staying with us and are thrilled to know that you enjoyed your stay. Your compliments will be passed along to our wonderful housekeeping staff!

8/10 - 좋아요

Charles

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I didnt know i would have to pay at $50 deposit and thats upsetting but everything else is great.
2023년 12월에 1박 숙박함
답변 제공: Sami 님, 2023년 12월 15일
Charles, we appreciate you staying with us and are delighted to hear that you enjoyed your stay! Rest assured, the 50 deposit is refunded upon departure unless someone smokes in the room. We hope to see you again the next time you are in Lexington.

10/10 - 훌륭해요

Clarence

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Nice clean rooms
2023년 12월에 1박 숙박함
답변 제공: Sami 님, 2023년 12월 11일
Clarence, we appreciate you staying with us and for taking the time to leave a review. We are thrilled to hear that you enjoyed your stay in our clean, comfortable rooms and hope to see you again soon!

4/10 - 별로예요

Kendall

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 12월에 1박 숙박함
답변 제공: Sami 님, 2023년 12월 10일
Kendall, we appreciate you staying with us and are disappointed to hear that you did not have a 5 star stay. We would be grateful for any feedback that you could share with us that would help us improve and ensure a 5 star experience going forward. We hope that you will reach out and visit again the next time you are in Lexington.

8/10 - 좋아요

Alan

출장 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Id like to thank management for accommodating our request for early check in and to have room on 1st level. We had an elderly relative who needed to start preparing for a surgery early the next day. We liked having a fridge and microwave. Only issue was alot of noise of people coming and going.
2023년 11월에 1박 숙박함
답변 제공: Sami 님, 2023년 12월 5일
Alan, we appreciate you staying with us and it was our pleasure to accommodate your requests for early check in and a ground floor room! We are glad that you enjoyed having the large fridge and microwave in the room and pray that the surgery went well. We hope to see you again the next time you are in Lexington.

10/10 - 훌륭해요

Mary

좋아요: 직원 및 서비스
2023년 11월에 1박 숙박함
답변 제공: Sami 님, 2024년 2월 15일
Mary, we appreciate you staying with us and for taking the time to give us a rating. We hope to see you again soon!

10/10 - 훌륭해요

Bethany

2023년 11월에 2박 숙박함
답변 제공: Sami 님, 2023년 12월 24일
Bethany, we appreciate you staying with us and are thrilled to know that you enjoyed your stay! We hope to see you again soon!

6/10 - 괜찮아요

Anita

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Staff is lovely. Unfortunately people were yelling in the parking lot and outside on the porch most nights.
2023년 11월에 4박 숙박함
답변 제공: Sami 님, 2023년 11월 29일
Anita, we appreciate you being a repeat guest and sincerely apologize for any disturbance you encountered during your stay from other guests. Your compliments have been passed along to our wonderful staff and we will make sure that we are more vigilant in monitoring the areas around the rooms to ensure a quiet experience moving forward. We hope you will visit again the next time in Lexington.

6/10 - 괜찮아요

Elvin

Decent appointments, but still needs help. Beds and chairs are clean and comfortable. The toilet is not fastened down so eventually it will create a very unsanitary condition. Also the door drags so much on the carpet that it will not close without manual assistance. H/AC cover is not installed correctly so it leaks cold air beneath it. Still far better than some hotels I have stayed at and paid more money for.
2023년 11월에 3박 숙박함
답변 제공: Sami 님, 2023년 11월 28일
Elvin, we appreciate you staying with us and sincerely apologize for the maintenance issues you describe. Our wonderful maintenance team has been notified and will be looking at those issues ASAP. I see that you have come back to stay with us again this week; we do appreciate you being a repeat guest and want to let you know that we are here 24/7 should any needs/issue arise during your stay.

8/10 - 좋아요

Jeffrey a

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스
Very good property staff was friendly convenient to all dining options only thing is ice makers do not work
2023년 11월에 3박 숙박함
답변 제공: Sami 님, 2023년 11월 28일
Jeffrey, we appreciate you choosing to stay with us and are glad that you enjoyed your stay! We do have a backup ice machine and hope to have the original back up today!

10/10 - 훌륭해요

Jennifer

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Staff was very friendly and accommodating, clean room, good location. Furnishings were dated but everything worked and was comfortable. Good value for my needs.
2023년 11월에 2박 숙박함
답변 제공: Sami 님, 2023년 11월 28일
Jennifer, we appreciate you taking the time to leave us a review and are thrilled to hear that you enjoyed our clean, comfortable rooms and excellent location! We have some exciting updates underway this winter and hope to see you again soon!

10/10 - 훌륭해요

Cassandra

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Quiet and convenient
2023년 11월에 5박 숙박함
답변 제공: Sami 님, 2023년 11월 28일
Cassandra, we are thrilled to hear that you enjoyed our convenient location and quiet rooms! We hope you will visit again the next time in Lexington.

8/10 - 좋아요

Yong

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스
The price is good for the service quality.
2023년 11월에 1박 숙박함
답변 제공: Sami 님, 2023년 11월 21일
Yong, we appreciate you taking the time to leave us a review and are glad that you enjoyed your stay! We hope to see you again the next time you visit Lexington.

10/10 - 훌륭해요

Mary

연인과의 여행, 출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Staff is always nice. Rooms are clean. The only complaint is the ice machine is always broken.
2023년 11월에 1박 숙박함
답변 제공: Sami 님, 2023년 11월 21일
Mary, we appreciate you staying with us and are glad that you enjoyed your stay! Your compliments will be passed along to our wonderful staff. We do have two ice machines side by side, so while the 1st one is under repair, the 2nd one is usually operational in it's place. We hope to see you again soon!

6/10 - 괜찮아요

Simon

2023년 11월에 1박 숙박함
답변 제공: Sami 님, 2023년 11월 16일
Simon, we appreciate you staying with us and for taking the time to leave us a rating. We hope that you will visit again and give us the chance to earn 5 stars!