실내 수영장, 일광욕 의자

힐튼 가든 인 렉싱턴 여행 후기

3 out of 5
힐튼 가든 인 렉싱턴
1973 Plaudit Pl, Lexington, KY

이용 후기

8.4

매우 좋아요

평점 10 - 훌륭해요. 750개 이용 후기 중 394개" "
평점 8 - 좋아요. 750개 이용 후기 중 198개" "
평점 6 - 괜찮아요. 750개 이용 후기 중 87개" "
평점 4 - 별로예요. 750개 이용 후기 중 49개" "
평점 2 - 너무 별로예요. 750개 이용 후기 중 22개" "

9.0/10

청결 상태

9.0/10

직원 및 서비스

8.6/10

편의 시설/서비스

8.6/10

숙박 시설 상태 및 시설

8.8/10

친환경

이용 후기

6/10 - 괜찮아요

실제 이용하신 고객

좋아요: 청결 상태, 객실의 편안함
wish they offer tooth paste

10/10 - 훌륭해요

Julie

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
It was a stop over on our way south to our family!
2024년 4월에 1박 숙박함
답변 제공: Brent 님, 2024년 5월 5일
Thank you for your review. We are happy to hear that you enjoyed your stay with us and look forward to seeing you again.

10/10 - 훌륭해요

Rebecca 님, Paulding

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great staff, great restaurant options nearby
2024년 3월에 1박 숙박함
답변 제공: Brent 님, 2024년 3월 24일
Thank you for the post stay review. We appreciate the feedback. We look forward to seeing you again soon.

10/10 - 훌륭해요

Joe

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great staff interaction upon check.
2024년 2월에 1박 숙박함
답변 제공: Brent 님, 2024년 3월 24일
So glad that you enjoyed your stay and the staff. We look forward to seeing you again.

10/10 - 훌륭해요

Tracie

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Hotel was clean, staff was friendly, nearby decent restaurants... and a lot of them!
2024년 1월에 1박 숙박함
답변 제공: Brent 님, 2024년 2월 10일
Thank you for your excellent review on your recent stay with us. We look forward to seeing you again on your next visit to Lexington.

10/10 - 훌륭해요

Joyce

Quick easy check in. Excellent bar/restaurant service. Food and drink the best. Quiet peaceful server personable.
2023년 12월에 1박 숙박함
답변 제공: Brent 님, 2023년 12월 11일
Thank you for your review of your recent stay with us. We hope that you will allow us to host you again on your next visit to Lexington.

10/10 - 훌륭해요

Michele

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
별로예요: 편의 시설/서비스
Clean
2023년 12월에 2박 숙박함
답변 제공: Brent 님, 2023년 12월 11일
Thank you for your review of your recent stay with us. We hope you will allow us to host you again on your next visit to Lexington.

8/10 - 좋아요

Mark

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 12월에 1박 숙박함
답변 제공: Brent 님, 2023년 12월 11일
Thank you for your review on your recent stay at Hilton Garden Inn-Lexington. We hope to allow us to host you again on your next visit to Lexington.

10/10 - 훌륭해요

Stephen

가족 여행
좋아요: 편의 시설/서비스
Front desk was very welcoming upon our arrival.
2023년 11월에 1박 숙박함
답변 제공: Brent 님, 2023년 11월 28일
Thank you for the outstanding review of your recent stay! We look forward to hosting you again soon!

10/10 - 훌륭해요

Lynn

2023년 11월에 1박 숙박함
답변 제공: Brent 님, 2024년 2월 10일
Thank you for the excellent review on your December stay. We look forward to hosting you again soon.

10/10 - 훌륭해요

Sandy

2023년 11월에 2박 숙박함
답변 제공: Brent 님, 2023년 11월 28일
Thank you for the outstanding score on your recent stay. We look forward to hosting you again soon.

10/10 - 훌륭해요

Kayli

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 10월에 3박 숙박함
답변 제공: Brent 님, 2023년 10월 21일
Thank you for the stellar review from your last stay with us at Hilton Garden Inn-Lexington. We look forward to hosting you again.

2/10 - 너무 별로예요

Purity

2023년 9월에 2박 숙박함
답변 제공: Brent 님, 2023년 9월 25일
I am sorry that we didn't exceed your expectations on your recent stay. I would appreciate more information as to any issues that we need to address.

10/10 - 훌륭해요

Larry

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very clean and a very friendly staff!
2023년 9월에 2박 숙박함
답변 제공: Brent 님, 2023년 9월 16일
Thank you for your excellent review. We are so thrilled that you found our hotel and the amenities to your liking. We look forward to hosting you again on your next visit to Lexington.

10/10 - 훌륭해요

Jennifer

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 9월에 1박 숙박함
답변 제공: Brent 님, 2023년 9월 11일
Thank you so much for your exemplary review of our hotel. We appreciate you giving us the opportunity to host you while in Lexington. We look forward to having you stay with us again soon.

10/10 - 훌륭해요

Anthony

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Friendly staff - at least from the four people I spoke to. A younger staff member offered to help carry my bags. Never had that in the North...only in the South. It wasn't an empty gesture, she had her arms out ready to help. I also received a text from the manager to ensure I was taken care of. Follow up to a conversation we had.
2023년 9월에 1박 숙박함
답변 제공: Brent 님, 2023년 9월 9일
We are thrilled that you had such a wonderful experience at our hotel. Our staff friendliness and cleanliness are two things we strive for excellence in every day! Thank you for your kind words. We look forward to hosting you again on your next trip to Lexington.

6/10 - 괜찮아요

Sandy

2023년 9월에 2박 숙박함
답변 제공: Brent 님, 2023년 9월 25일
I am sorry that we did not exceed your expectations during your stay. I would appreciate some more information as to any concerns we need to address.

10/10 - 훌륭해요

Thomas

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 8월에 1박 숙박함
답변 제공: Brent 님, 2023년 8월 20일
Thank you for posting an outstanding review for our hotel! We are extremely happy that you found our hotel and our amenities to your satisfaction. We hope you'll choose us again on your next trip through Lexington.

4/10 - 별로예요

Vance

가족 여행
별로예요: 청결 상태
Worst bed I have ever tried to sleep on. Light coming in window and curtains were fasten so the would not close. Went to the lounge for a drink, $25.00 and my wife couldn't drink hers it was so bad.
2023년 8월에 1박 숙박함
답변 제공: Brent 님, 2023년 8월 16일
I do apologize that your stay with us did not exceed your expectations. I will share your comments with the staff so that your concerns are addressed.

10/10 - 훌륭해요

Kathryn

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great Staff!
Staff was SO friendly! The room was in great condition as was the hotel.
2023년 8월에 1박 숙박함
답변 제공: Brent 님, 2023년 8월 14일
Thank you for your kind words! Two areas we strive for excellence in is staff friendliness and the cleanliness of our property. We are so thrilled that you found both of these areas to your satisfaction. We look forward to hosting you on your next trip through Lexington!

6/10 - 괜찮아요

Elizabeth

가족 여행
좋아요: 직원 및 서비스, 편의 시설/서비스
Just not up to the Hilton name. Older hotel, a little run down.
2023년 7월에 1박 숙박함
답변 제공: Brent 님, 2023년 9월 16일
We are so sorry that your expectations were not exceeded on your stay with us. While our hotel has a few years on it, we do have a plan in place to begin a full property update. We hope you will choose to stay with us again once those updates are complete.

10/10 - 훌륭해요

John

2023년 8월에 1박 숙박함
답변 제공: Brent 님, 2023년 9월 3일
Thank you for your review. I am happy that you found our hotel and the amenities to your liking. We look forward to hosting you on your next trip through Lexington.

10/10 - 훌륭해요

Kelsey

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Clean and nice place to stay
2023년 7월에 1박 숙박함
답변 제공: Brent 님, 2023년 7월 29일
Thank you for your review. We are pleased that you found our hotel and the amenities to your liking. We look forward to hosting you again on your next trip through Lexington.

10/10 - 훌륭해요

June

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
It was a very nice place. We stayed one night as we continued as trip the next day.
2023년 7월에 1박 숙박함
답변 제공: Brent 님, 2023년 7월 29일
Thank you for your review. We are pleased that you found our hotel and the amenities to your liking. We look forward to hosting you again on your next trip through Lexington.

10/10 - 훌륭해요

Sarah

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Like that there was a restaurant and bar available in hotel. Great coffee
2023년 7월에 1박 숙박함
답변 제공: Brent 님, 2023년 7월 14일
We are very happy that you enjoyed your recent stay with us. We also like that we are able to provide a full service restaurant and bar for our guests to enjoy during their stay. We look forward to hosting you again soon. Thank you for your comments.

8/10 - 좋아요

Debra

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
I asked if there was a continental breakfast, desk person said made to order, when i went up front looking for ice, looked like a continental breakfast. Front desk person should say correctly what the service was going to be
2023년 7월에 1박 숙박함
답변 제공: Brent 님, 2023년 7월 14일
I apologize if there was some confusion on the offerings at breakfast. We do have everything from a continental to a hot buffet to a cooked to order. However, none of those options are complimentary unless you are a Gold or Diamond member and elect to use the food and beverage credit. I will ensure that the front desk staff is wording their responses correctly to alleviate future confusion. We do thank you for your comments and look forward to hosting you again soon.

10/10 - 훌륭해요

Leslie

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Perfect from Indy
Exactly what we wanted. Overnight stay for a family reunion.
2023년 7월에 1박 숙박함
답변 제공: Brent 님, 2023년 7월 10일
Thank you for the review and we are extremely happy that your experience was a positive one. We look forward to hosting you again on your next visit to Lexington. Hope you had a memorable time at your reunion!

10/10 - 훌륭해요

Jennifer

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Very clean and friendly staff.
2023년 7월에 1박 숙박함
답변 제공: Brent 님, 2023년 7월 10일
Thank you for your feedback. We strive to excel in our cleanliness and friendliness of our staff. We hope to host you again on your next visit to Lexington.

8/10 - 좋아요

Sandy

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
We enjoyed our stay. The only complaint we would have is the cleaning ladies are very loud at 8 am banging on doors 3x wanting to clean your room. Very irritating!! Management and front desk top notch!!! Food was delicious!! Lady we who ran kitchen extremely friendly!!
2023년 7월에 2박 숙박함
답변 제공: Brent 님, 2023년 7월 10일
Thank you for your comments regarding your recent stay. I am happy that you found our hotel and (most of) the staff exceeded your expectations. I do apologize for the early morning noise, however. We look forward to hosting you again on your next visit to Lexington.

10/10 - 훌륭해요

Amber

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Friendly
2023년 7월에 1박 숙박함
답변 제공: Brent 님, 2023년 7월 7일
Thank you for your review. We are thrilled that you found everyone friendly. Two areas we strive for perfection is our cleanliness and our friendliness. We look forward to hosting you again soon.

8/10 - 좋아요

Betty

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Clean nice place to stay. Pool area needed some supervision but other than that it’s a great place to stay
2023년 7월에 1박 숙박함
답변 제공: Brent 님, 2023년 7월 7일
Thank you for your review of our property. We are thrilled that you found everything clean. I am unsure what you mean by "pool area needed some supervision", however. Nonetheless, we are glad you enjoyed your stay.

8/10 - 좋아요

Dario

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 6월에 1박 숙박함
답변 제공: Brent 님, 2023년 6월 27일
Thank you for your review and especially thank you for choosing to stay with us at Hilton Garden Inn-Lexington. We are happy that you were satisfied with your stay. Please consider using us again in the future for your lodging needs.

10/10 - 훌륭해요

John

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 6월에 1박 숙박함
답변 제공: Brent 님, 2023년 6월 21일
Thank you for staying with us at Hilton Garden Inn-Lexington. We are thrilled that your stay warranted a 10/10 rating and appreciate your feedback! We look forward to serving you again soon. Thank you again and have a great day!

10/10 - 훌륭해요

Michelle

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 6월에 1박 숙박함
답변 제공: Brent 님, 2023년 6월 12일
Thank you Michelle for your outstanding review of 5 STARS! We thank you for staying with us and look forward to seeing you again in the near future.

10/10 - 훌륭해요

Rick

2023년 6월에 1박 숙박함
답변 제공: Brent 님, 2023년 6월 6일
Thank you for your rating of 10 out of 10! We hope that you'll stay with us again on your next visit to Lexington.

10/10 - 훌륭해요

Elizabeth

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great stY
It was wonderful to walk into a beautiful clean hotel. The night before we had stayed in the nastiest, dirtiest hotel of my life. Walking into the Hilton, I felt like I’d won the lottery. Great place, wonderful service, exceptionally clean room.
2023년 5월에 2박 숙박함
답변 제공: Brent 님, 2023년 6월 6일
Thank you so much for your comments. We pride ourselves on cleanliness and friendliness! We hope that you'll stay with us again on your next trip through Lexington.

8/10 - 좋아요

Hailey

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Great hotel mostly, too firm mattress
Loved the amenities. Very clean with an easy check in process. The only bummer was that the mattress was SO uncomfortable. Everything else was great!
2023년 4월에 1박 숙박함
답변 제공: Brent Pennabaker, AGM 님, 2023년 4월 30일
Hailey,Thank you for sharing your recent experience at our hotel. We are so glad that you found everything exceeded your expectations, with the exception of our mattress. I do apologize for that and will let you know that we are currently looking into replacing the mattresses throughout the hotel. We look forward to having you stay with us again in the near future and we may just have those new mattresses in place by then! Thanks again for your feedback. I will be sure to pass it along to the staff.

10/10 - 훌륭해요

Kay

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
We were told there was no parking available and we needed to park at the Outback Steak House. Clerk just shrugged his shoulders and said there was nothing he could do about it.
2023년 4월에 1박 숙박함

8/10 - 좋아요

Sara

2023년 4월에 1박 숙박함

10/10 - 훌륭해요

Kimberly

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Overnight anniversary date
The beds slept awesome!! The staff was wonderful & the breakfast was good !
2023년 3월에 1박 숙박함

10/10 - 훌륭해요

Steve

2023년 3월에 1박 숙박함

8/10 - 좋아요

Dermot

2023년 3월에 1박 숙박함
답변 제공: John 님, 2023년 3월 18일
Thank you for taking a moment to share your experience. I am happy to hear you found the hotel to your liking. We look forward to welcoming you back to our hotel in the future. Our goal is to make your stay better and brighter. If something isn't just the way you like it, simply let any Team Member know, and we will make it right. Guaranteed.

10/10 - 훌륭해요

Nereida

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
great location
clean room, nice location, across from many shops and restaurants
2023년 3월에 1박 숙박함
답변 제공: John 님, 2023년 3월 18일
Thank you for taking a moment to share your experience. I am happy to hear the location and cleanliness was appreciated. We look forward to welcoming you back to our hotel in the future. Our goal is to make your stay better and brighter. If something isn't just the way you like it, simply let any Team Member know, and we will make it right. Guaranteed.

10/10 - 훌륭해요

Jeneen

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 2월에 1박 숙박함
답변 제공: John 님, 2023년 3월 18일
Thank you for taking a moment to share your experience. I am happy to hear you found the hotel to your liking. We look forward to welcoming you back to our hotel in the future. Our goal is to make your stay better and brighter. If something isn't just the way you like it, simply let any Team Member know, and we will make it right. Guaranteed.

10/10 - 훌륭해요

Doraliz 님, McConnells

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very friendly, and funny, front desk associate John. He was informative and welcoming.
답변 제공: John 님, 2023년 3월 18일
Thank you for taking a moment to share your experience. I am happy to hear I made your stay a little brighter. We look forward to welcoming you back to our hotel in the future. Our goal is to make your stay better and brighter. If something isn't just the way you like it, simply let any Team Member know, and we will make it right. Guaranteed.

10/10 - 훌륭해요

Kathleen

2023년 1월에 1박 숙박함
답변 제공: Robert Preston Assistant General Manager 님, 2023년 1월 17일
Thank you for taking a moment to share your experience. I am happy to hear you found the hotel to your liking. We look forward to welcoming you back to our hotel in the future. Our goal is to make your stay better and brighter. If something isn't just the way you like it, simply let any Team Member know, and we will make it right. Guaranteed.

10/10 - 훌륭해요

Nicole

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2022년 12월에 1박 숙박함
답변 제공: John 님, 2023년 3월 18일
Thank you for taking a moment to share your experience. I am happy to hear you found the hotel to your liking. We look forward to welcoming you back to our hotel in the future. Our goal is to make your stay better and brighter. If something isn't just the way you like it, simply let any Team Member know, and we will make it right. Guaranteed.

10/10 - 훌륭해요

Sushil

2022년 12월에 1박 숙박함
답변 제공: Robert Preston Assistant General Manager 님, 2022년 12월 29일
Thank you for taking a moment to share your experience. I am happy to hear you found the hotel to your liking. We look forward to welcoming you back to our hotel in the future. Our goal is to make your stay better and brighter. If something isn't just the way you like it, simply let any Team Member know, and we will make it right. Guaranteed.

10/10 - 훌륭해요

Jennifer

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
It was very nice, clean bedroom, did not smell bad, but if there was something I would add, maybe a room freshener would be nice. The bed was very comfortable and your staff was very nice.
2022년 12월에 1박 숙박함
답변 제공: Robert Preston Assistant General Manager 님, 2022년 12월 23일
Thank you for taking a moment to share your experience. I am happy to hear you found the hotel to your liking. We look forward to welcoming you back to our hotel in the future. Our goal is to make your stay better and brighter. If something isn't just the way you like it, simply let any Team Member know, and we will make it right. Guaranteed.

10/10 - 훌륭해요

PEGGY

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2022년 12월에 1박 숙박함
답변 제공: Robert Preston Assistant General Manager 님, 2022년 12월 12일
Thank you for taking a moment to share your experience. I am happy to hear you found the hotel to your liking. We look forward to welcoming you back to our hotel in the future. Our goal is to make your stay better and brighter. If something isn't just the way you like it, simply let any Team Member know, and we will make it right. Guaranteed.