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Luxury Inn & Suites

2.0 star property
This Highland hotel combines comfort with convenience, offering a welcoming retreat where travelers can truly unwind after exploring the area

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Located in the heart of Highlands, Luxury Inn & Suites is perfect for exploration. Enjoy free WiFi and relax in the lobby with TV. The property offers RV/bus/truck parking, and the staff is praised for their helpfulness.

Reviews

4.4 out of 10

Popular amenities

  • Pet friendly
  • Parking included
  • Free WiFi
  • Air conditioning
  • Housekeeping
  • 24/7 front desk

Room options

Available filters for rooms
Showing 3 of 3 rooms

Standard Room, 1 King Bed

  • 32 sq m
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room

Standard Room | Desk, iron/ironing board, free cribs/infant beds, free WiFi

Standard Room

  • 24 sq m
  • Sleeps 3
  • 1 Large Twin Bed
  • Free WiFi

View all photos for Standard Double Room, 2 Double Beds

Standard Double Room, 2 Double Beds | Desk, iron/ironing board, free cribs/infant beds, free WiFi

Standard Double Room, 2 Double Beds

  • 32 sq m
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

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About the neighborhood

Located in Highlands, a neighborhood in Lincoln, Luxury Inn & Suites is near the airport. Pinnacle Bank Arena and Nebraska History Museum are cultural highlights, and some of the area's activities can be experienced at Highlands Golf Course and Lincoln Children's Museum. Lied Center for Performing Arts and Mary Riepma Ross Media Arts Center are also worth visiting. Visit our Lincoln travel guide
Map
2940 NW 12th Street, Lincoln, NE, 68521

What's nearby

  • A large, empty stadium with a football field, red seating, and a scoreboard.
    University of Nebraska-Lincoln
    4 min drive - 9.2 km
  • A large, empty stadium with a football field, red seating, and a scoreboard.
    Memorial Stadium
    4 min drive - 9.2 km
  • Capitol Beach Lake
    1 min drive - 2.5 km
  • Highlands South Park
    3 min drive - 3.2 km
  • Haymarket Park
    5 min drive - 8.8 km

Getting around

  • Lincoln Station
    10 min drive
  • Lincoln Municipal Airport (LNK)
    7 min drive

Restaurants

  • Casey's General Store
    19 min walk
  • McDonald's
    4 min drive
  • Casey's General Store
    9 min walk
  • McDonald's
    7 min walk
  • Burger King
    5 min drive

About this property

Luxury Inn & Suites

  • Hotel near Pinnacle Bank Arena
  • Close to Memorial Stadium, Luxury Inn & Suites has plenty to offer. Stay connected with free in-room WiFi.
  • Additional perks include:
    • Free self parking
    • RV/bus/truck parking, a TV in the lobby, and a 24-hour front desk
    • Smoke-free premises
  • Room features
  • All 66 rooms feature comforts such as air conditioning, as well as perks like free WiFi and free weekday newspapers.
  • More amenities include:
    • Bathrooms with shower/tub combinations and free toiletries
    • Flat-screen TVs with cable channels
    • On-request microwaves, free infant beds, and coffee/tea makers

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • RV/bus/truck parking on site

Things to do

  • TV in common areas

Family friendly

  • In-room crib
  • Microwave on request
  • Refrigerator on request

Conveniences

  • 24-hour front desk

Guest services

  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • No elevator
  • Wheelchair accessible (may have limitations)

More

  • 2 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Partially-open bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave on request
  • Refrigerator on request

More

  • Air conditioning
  • Desk
  • Free local calls
  • Free weekday newspapers
  • Iron/ironing board

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 5 AM
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 10 per pet, per night
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Pet fee: USD 10 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators

Frequently asked questions

Is Luxury Inn & Suites pet-friendly?

Yes, pets are allowed at this property. There's a fee of USD 10 per pet, per night. Service animals are exempt from fees.

How much is parking?

Self parking is free at this property.

What time is check-in at Luxury Inn & Suites?

Check-in start time: 3 PM; Check-in end time: 5 AM.

What time is check-out at Luxury Inn & Suites?

Check-out is at 11 AM.

Where is Luxury Inn & Suites located?

Located in Highlands, this hotel is within 3 mi (5 km) of Highlands South Park, Highlands Aquatic Center, and Highlands Park. Roper East Dog Run and Haymarket Park are also within 3 mi (5 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Luxury Inn & Suites Reviews

4.4

4.4

Cleanliness

6.0

Location

5.4

Staff & service

4.0

Property conditions & facilities
Rating 10 - Excellent. 49 out of 683 reviews
Rating 8 - Good. 79 out of 683 reviews
Rating 6 - Okay. 101 out of 683 reviews
Rating 4 - Poor. 137 out of 683 reviews
Rating 2 - Terrible. 317 out of 683 reviews

Reviews

Verified

8/10 Good

B'alam

Liked: Staff & service, room comfort
It's a basic hotel, don't ask too much. It's convenient by its location just outside the airport.
Stayed 1 night in Jul 2022
Verified

6/10 Okay

Julie

Liked: Staff & service
Disliked: Property conditions & facilities
The front desk clerk was very knowledgeable and helpful. He asked if I wanted first or second floor which was great because I have a bad knee (1st floor). The mattress was far too soft, but the room had a refrigerator and microwave along with free Wi-Fi. If you can overlook the hotel’s desperate need of refurbishment, it’s ok for a short stay.
Stayed 1 night in Mar 2023
Verified

2/10 Terrible

Bartholomew

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
They took half an hour to come to the desk for check in. They then told me they could not find my booking. I insisted I had already paid through Hotels.com. They then found me but told me they had no non- smoking rooms. They sent me next door to their ‘sister’ hotel. They gave me a room that literally just had a bed in it. This is the second pathetic hotel that Hotels.com has given me. I’m almost ready to ditch you guys
Stayed 1 night in Jul 2022
Verified

2/10 Terrible

Amber

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Never stay here

Made a reservation way in advance got there and there was nobody at the desk. Called on the phone and the very rude guy said no rooms. I stated that I had a reservation and he said all reservations are based on room availability so it's pointless to even make a reservation. Had to find a new hotel for me and my young children
Stayed 2 nights in Jun 2022
Verified

6/10 Okay

Elizabeth

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Eeewwww!! I paid money for this???

The hotel ran out of rooms despite me being pre-paid and calling to tell them I would arrive around midnight. They sent me next door to Sunset Inn. Entire building was a DUMP. Smelled like cat pee in the halls. Ceiling was flaking off in chunks in my room. Cracked tub, leaking tub, holes in walls. At least there weren't bugs!
Stayed 1 night in May 2022
Verified

2/10 Terrible

Yo Han

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
To many cockroach
Stayed 1 night in May 2022
Verified

2/10 Terrible

Najeeb

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is not honest. We reached it and they were not offering what they stated in the advertisement. They told us not to register and we can leave and not get charge. Yet, now Orbitz tells me they stated we stayed there. We actually booked another place for the same night. So we paid for two places and they stole our money. Be careful, this is a hotel of thieves.
Stayed 3 nights in Oct 2021
Verified

4/10 Poor

michael

Disliked: Property conditions & facilities
Ceiling was peeling off. Only one lamp/light. It was dark. AC really didn't work well. The place was falling apart. Needed serious maintance. Door was so tight I thought the lock was broke and was stuck in the room. I will NEVER go back
Stayed 1 night in May 2022
Verified

2/10 Terrible

alysia

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
very dirty
Stayed 1 night in May 2022
Verified

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good friendly service
Stayed 1 night in Apr 2022
Verified

10/10 Excellent

Juandero

Liked: Staff & service
I like that it was quiet and not too many disturbances. But the upkeep of the room could use a little bit more work. Overall I will more than likely make another arrangement for a few more nights stay in the coming days hopefully.
Stayed 2 nights in Mar 2022
Verified

2/10 Terrible

Lynn

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The photos on their website are fictional. The desk person stated they don’t have anything that is on the website since they don’t have one. Rooms were dirty, sheets on the bed were dirty and stained, bathroom was dirty and obviously not cleaned in a long time, room smelled like mold. We refused to stay and requested a refund. Why Expedia even lists this hotel is a mystery. Do not even consider staying here. The surrounding ares was very run down with boarded up buildings nearby.
Stayed 1 night in Mar 2022
Verified

4/10 Poor

Edwin

Disliked: Cleanliness, amenities, property conditions & facilities
It was decent walking in but once i got the room it was terrible.The bed looked undone and the cover had holes on it.It just looked dirty.
Stayed 1 night in Mar 2022
Verified

8/10 Good

Michael

Liked: Staff & service, amenities
Disliked: Cleanliness
Good ammeneties fair price good staff. Would stay again. Needs cleaning but still better than others in area
Stayed 2 nights in Mar 2022
Verified

2/10 Terrible

Rochelle

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

HORRIBLE

We didn't even get to check in they didn't even have the room that we booked. We made the reservation just after midnight and yet the guy at the front desk told me I was lucky he was checking me in at all because technically he didn't have to. Then I got a lecture about when I had to check out by.
Stayed 1 night in Mar 2022
Verified

8/10 Good

Adrian

Liked: Staff & service, amenities, property conditions & facilities
Good
Stayed 1 night in Feb 2022
Verified

2/10 Terrible

Keith

Disliked: Cleanliness, staff & service, property conditions & facilities
I liked it was next to the airport. I didn't like the heat didn't work, I was moved to a new room, fan didn't work in the bathroom, tub drain clogged up when taking a shower, water stains on the ceiling throughout the room, carpets are nsppy and worn out, and worst of all they got roaches. Had the nerve to ask for $20 cash deposit even though I pre paid for the room with a credit card. Needs to be shut down and remodeled.
Stayed 1 night in Jan 2022
Verified

2/10 Terrible

Oskar

Disliked: Cleanliness, property conditions & facilities, room comfort

No luxury in the luxury inn

There’s nothing luxurious about the luxury inn. It smells like cigarettes everywhere. The hallways are filled with trash. When I went into my room, it was freezing. The heater was broken or off, and the front desk guy came to to fix it. It was on for about an hour and did nothing to heat up the room. I could not stay the night. I just left and demanded a refund for the poor upkeep of the place. Never go there unless you’re okay with sleeping in trashy places.
Stayed 1 night in Jan 2022
Verified

4/10 Poor

Verified traveler

Disliked: Cleanliness, property conditions & facilities

It’s fine… but bugs…

Ultimately… it’s fine. I was rather disturbed by the state of my room. Several of the outlets didn’t function, one of the lamps (the only light sources available) didn’t work at all, and there were a number of bugs in my room when I got there. Can’t say I recommend this hotel but it’s definitely cheap…
Stayed 3 nights in Oct 2021
Verified

2/10 Terrible

Edgard

Disliked: Cleanliness, staff & service, property conditions & facilities
Bed bugs…. enough said
Stayed 2 nights in Oct 2021
Verified

2/10 Terrible

Charlotte

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Thieves to website and consumer

It was basically a homeless shelter and questionable people and staff. I had to pass room that smelled of strong Marijuana outside door, the bathroom floor was sticky every step, shower curtain was disgusting and at 1 time it was white im sure, the vent was loud and shook when on. I put my bag on corner table and entire top of it flung up and almost hit me in face. There total of maybe 40min and left. I was very scared and 1 of your reps stayed on phone til i was safe in vehicle. It looked like mixture of mad max movie and hillbilly convention. Pretty sure its a homeless shelter. I paid 3 nights and next morning the manager said he would give me 1/2 back. When I got there he started yelling very loud and laughing oh your too late now I already did bankroll. I handed him my card and left. As i was at the end of the road calling you i was circled in my vehicle 7xs by the goons that work there and their yucky greasy hair and tattoos under their eye. What's wrong with those people? Another man here said same thing happened. I called my bank canceled 79.60 for partial payment and they charged me from hotel 76.90. Not even same amount
Stayed 3 nights in Oct 2021
Verified

8/10 Good

Eli

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

I’ll be back!

Very affordable. The staff was courteous and helpful during my stay. Thank you very much!
Stayed 1 night in Oct 2021
Verified

2/10 Terrible

Russell

Disliked: Cleanliness, staff & service, amenities
The fist night the night clerk was very good to use the toilet did not work very good and in the morning it over flowed I talk to the morning clerk and he said it will be fix they had problems in other units we came back from the hospital to find the toilet was fixed but the floor was still flooded and the floor in front door was very wet. The next day we were heading home and my daughter had bits all over her body I called the hotel they did not seam to be very conseerned abought it the ice machine did not work very good and they had no bucket to put ice in
Stayed 2 nights in Oct 2021
Verified

2/10 Terrible

Cindy

Disliked: Cleanliness, amenities, property conditions & facilities
Filthy from the inside to the out, unable to get clean bedding or towels. The surroundings and people weren't a safe environment that we left really early and cancelled our trip.
Stayed 1 night in Oct 2021
Verified

2/10 Terrible

James

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Although some of the staff tried to be very helpful, the whole property was quite poor and not ready for prime time. It didn't help that I was first put into a room that had not been serviced by housekeeping and even had a jacket and case left by a previous occupant. It was not what I expected.
Stayed 3 nights in Oct 2021