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힐튼 가든 인 노스리틀록 여행 후기

3 out of 5
힐튼 가든 인 노스리틀록
4100 Glover Ln, North Little Rock, AR

이용 후기

8.4

매우 좋아요

평점 10 - 훌륭해요. 602개 이용 후기 중 301개" "
평점 8 - 좋아요. 602개 이용 후기 중 171개" "
평점 6 - 괜찮아요. 602개 이용 후기 중 71개" "
평점 4 - 별로예요. 602개 이용 후기 중 37개" "
평점 2 - 너무 별로예요. 602개 이용 후기 중 22개" "

8.8/10

청결 상태

8.8/10

직원 및 서비스

8.4/10

편의 시설/서비스

8.8/10

숙박 시설 상태 및 시설

8.8/10

친환경

이용 후기

10/10 - 훌륭해요

Donna

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
This property was very quiet. The mattress was the most comfortable hotel bed I've experienced. Pillows were ok, not great. Sheets were comfy.
2024년 4월에 3박 숙박함

10/10 - 훌륭해요

Carolyn

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Great location and staff is always friendly
2024년 2월에 1박 숙박함
답변 제공: Dawn G. 님, 2024년 3월 9일
Thank you !

10/10 - 훌륭해요

Kim

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Everything was excellent 👌
2024년 2월에 1박 숙박함
답변 제공: Dawn G. 님, 2024년 3월 9일
Thank you !

10/10 - 훌륭해요

Emily

2024년 2월에 1박 숙박함

10/10 - 훌륭해요

Hayden

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2024년 2월에 1박 숙박함
답변 제공: Dawn G. 님, 2024년 3월 9일
Thank you

2/10 - 너무 별로예요

CODY

2024년 1월에 3박 숙박함
답변 제공: Dawn G. 님, 2024년 3월 9일
Thank you!

8/10 - 좋아요

Shaska

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2024년 1월에 1박 숙박함
답변 제공: Dawn G. 님, 2024년 3월 9일
Thank you!

10/10 - 훌륭해요

Shaska

가족 여행
좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2024년 1월에 1박 숙박함

4/10 - 별로예요

Charles

연인과의 여행
별로예요: 편의 시설/서비스
No Breakfast worth having, pillows were past their usage time and there were o pillows that were firm enough to do the necessary job.
2023년 11월에 1박 숙박함

8/10 - 좋아요

Robert

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Helpful staff. Good food, alwsys clean and convenient.
2023년 11월에 1박 숙박함

10/10 - 훌륭해요

Kathy

Nice. Clean. Friendly.
2023년 11월에 1박 숙박함

6/10 - 괜찮아요

Andrea

2023년 11월에 1박 숙박함

2/10 - 너무 별로예요

Mike

가족 여행
별로예요: 객실의 편안함
Poor comfort level
Our stay was not great. A/C unit wasn’t working, the front desk person advised us to use thermostat on the wall only to discover the thermostat had been removed. Front desk person came in and reset the unit, it worked for a few minutes and stopped working almost immediately. The thermostat read 60 degrees but it never got below 80 We had been traveling all evening and didn’t get checked in until 1:30 am. We barely slept and left the next morning exhausted with another long drive in front of us. The $75 non refundable pet deposit hardly qualified as “pet friendly “ as stated in the description. We won’t return to this facility .
2023년 11월에 1박 숙박함

10/10 - 훌륭해요

Erica

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Perfect choice for our stay
Great stay, very clean and the staff is excellent. Front desk, breakfast and bar staff were all wonderful to work with, FASTEST check in ever!
2023년 11월에 2박 숙박함

10/10 - 훌륭해요

Kathryn

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 11월에 1박 숙박함

10/10 - 훌륭해요

james

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The beds were perfect. The room was clean and accommodating. We loved that the room had darkening pull down shades.
2023년 10월에 2박 숙박함

10/10 - 훌륭해요

Judy

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great place to stay! Everyone was very friendly & accommodating. Hotel was very clean, quiet & comfortable.
2023년 10월에 1박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Our stay was very pleasant and all of the staff were fantastic.
2023년 9월에 2박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
A very satisfying stay, from start to finish!!!
2023년 9월에 3박 숙박함

10/10 - 훌륭해요

Frantz

단체 여행
2023년 9월에 2박 숙박함

8/10 - 좋아요

Makayla

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Scheduled hotel close to 12 pm but was able to check in swiftly. The room we booked, the door stopped locking after the first day, therefore we had to get another room. The staff was helpful in finding a room quickly and ensuring we enjoyed our stay.

10/10 - 훌륭해요

Antonio

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Our room was super clean and comfy. We will stay here every time we visit the Little Rock area!
2023년 9월에 1박 숙박함

8/10 - 좋아요

Hayden

2023년 9월에 1박 숙박함

10/10 - 훌륭해요

Clarence

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Great location
2023년 8월에 1박 숙박함

10/10 - 훌륭해요

Nicole

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 7월에 1박 숙박함
답변 제공: Dawn K. 님, 2023년 8월 16일
Thank you for taking the time to review our property. We look forward to hosting you again in the future.

10/10 - 훌륭해요

Tony

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 7월에 3박 숙박함
답변 제공: Dawn K. 님, 2023년 8월 16일
Thank you for taking the time to review our property. We look forward to hosting you again in the future.

8/10 - 좋아요

Shannon

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 7월에 1박 숙박함
답변 제공: Dawn K. 님, 2023년 7월 24일
Thank you for taking the time to review our property. We hope to see you again in the future.

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 7월에 1박 숙박함
답변 제공: Dawn K. 님, 2023년 7월 22일
Thank you for taking the time to review our property. We are happy to hear you found your stay with us enjoyable. We look forward to welcoming you back in the future.

8/10 - 좋아요

ROBERT 님, Lawton

좋아요: 청결 상태, 숙박 시설 상태 및 시설
2023년 7월에 1박 숙박함
답변 제공: Dawn K. 님, 2023년 7월 21일
Thank you for taking a moment to share your experience. I am happy to hear you found the guest room to your liking. We look forward to welcoming you back to our hotel in the future.

10/10 - 훌륭해요

Margie

2023년 7월에 1박 숙박함

10/10 - 훌륭해요

David

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 7월에 1박 숙박함
답변 제공: Dawn K. 님, 2023년 7월 21일
Thank you for taking a moment to share your experience. I am happy to hear you found the guest room to your liking. We look forward to welcoming you back to our hotel in the future.

10/10 - 훌륭해요

Monica

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Property was clean, staff were friendly. Rooms appear to be recently remodeled.
2023년 7월에 1박 숙박함
답변 제공: Dawn K. 님, 2023년 7월 21일
Thank you for taking a moment to share your experience. I am happy to hear you found the guest room to your liking. We look forward to welcoming you back to our hotel in the future.

6/10 - 괜찮아요

Amanda

가족 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설
It’s in a great location . Felt a little dirty and underprepared there.
2023년 7월에 1박 숙박함
답변 제공: Dawn K. 님, 2023년 7월 21일
I am sorry you found your guest room unacceptable. Our team works very hard to keep every room and bathroom clean; we strive to exceed expectations every day. Please accept my sincere apologies for not meeting your expectations and know I will address your feedback directly with our team. We hope you will consider staying with us again in the future.

10/10 - 훌륭해요

Elizabeth

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Friendly helpfulstaff
2023년 6월에 1박 숙박함
답변 제공: Dawn K. 님, 2023년 7월 21일
Thank you for taking a moment to share your experience. I am happy to hear you found the guest room to your liking. We look forward to welcoming you back to our hotel in the future.

6/10 - 괜찮아요

Ashley

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
My co-worker reserved a room for two nights three weeks in advance the same as me, but the two nights were not confirmed at check in. when we came back for the second night, her room was cleaned out. No one called her to notify her that her luggage was taken downstairs. No accommodations could be made for her and she ended up having to share my room with one king bed for the second night of our work trip.
2023년 6월에 2박 숙박함
답변 제공: Dawn K. 님, 2023년 7월 21일
We sincerely appreciate your feedback and we are very sorry we did not exceed your expectations. Your comments will help us as we continually work to improve our guest experience.

10/10 - 훌륭해요

Sean

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great location especially for the price. Very happy with the staff, condition and room.
2023년 6월에 1박 숙박함
답변 제공: Dawn K. 님, 2023년 7월 21일
Thank you for taking a moment to share your experience. I am happy to hear you found the guest room to your liking. We look forward to welcoming you back to our hotel in the future.

6/10 - 괜찮아요

Vy

2023년 6월에 1박 숙박함
답변 제공: Dawn K. 님, 2023년 7월 21일
Thank you for taking a moment to share your experience. I am happy to hear you found the guest room to your liking. We look forward to welcoming you back to our hotel in the future.

8/10 - 좋아요

Yolanda Yaneth

좋아요: 청결 상태
2023년 6월에 6박 숙박함
답변 제공: Dawn K. 님, 2023년 7월 21일
Thank you for taking a moment to share your experience. I am happy to hear you found the guest room to your liking. We look forward to welcoming you back to our hotel in the future.

8/10 - 좋아요

Latrina

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Nice location
Great hospitality just took a little longer than expected to check in.
2023년 5월에 1박 숙박함
답변 제공: Dawn K. 님, 2023년 7월 21일
Thank you for taking a moment to share your experience. I am happy to hear you found the guest room to your liking. We look forward to welcoming you back to our hotel in the future.

4/10 - 별로예요

Greg

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
별로예요: 숙박 시설 상태 및 시설
Hilton Hotels have always been a very pleasant place to stay at. Everything around the hotel, including the staff, were great. The only two negative things to say about this place was, one: the first room we received smelled very damp and mildewy. Second: the second room was very clean, but the beds had bed bugs. My wife and daughter had multiple and very ugly bites on them.
2023년 5월에 3박 숙박함
답변 제공: Dawn FDS 님, 2023년 5월 16일
hank you for taking the time to share your experience about your recent stay at our hotel. We sincerely appreciate your feedback and we are very sorry you were unhappy with your guest room. We have had Ecolab come and inspect the room, and they found that it was clear of pests. We hope you will consider staying with us again in the future.

8/10 - 좋아요

Darryl

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 5월에 1박 숙박함
답변 제공: Dawn FDS 님, 2023년 5월 16일
Thank you for taking a moment to share your experience. I am happy to hear you found your stay with us enjoyable. We look forward to welcoming you back to our hotel in the future. Our goal is to make your stay better and brighter.

10/10 - 훌륭해요

Christina

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Local gem with great staff
The front desk and chef are amazing this is def my new local gem. I did not want to leave.super convenient to stores and food. Felt safe and food prepared from the bistro was delicious.
2023년 5월에 1박 숙박함
답변 제공: Dawn FDS 님, 2023년 5월 16일
Thank you for taking a moment to share your experience. I am happy to hear you found your stay with us enjoyable. We look forward to welcoming you back to our hotel in the future. Our goal is to make your stay better and brighter.

2/10 - 너무 별로예요

Shaun

가족 여행
별로예요: 청결 상태, 직원 및 서비스
Poor customer service
Me and my family always stay at the Hilton Garden when we are in Little Rock, AR. This was my first time having an issue with one of their rooms. I took a nap when I woke up ants 🐜 were all over the desk. I immediately went to the front desk to see if I could change me room or see if the had any ant spray. I was told by Kristina that the hotel was booked up and she would let her manager know what was going on. I was also told that they could not offer me a refund since my room was purchased through a third party (Hotel.Com). I emailed hotel.com to inform them of the problem and I was told that they would try to contact the Hilton Garden to see if they would issue me a refund. The manger at Hilton Garden would not return their calls. So, unprofessional. I do have pictures and a video of the ants if anyone is interested.
2023년 5월에 2박 숙박함
답변 제공: Dawn FDS 님, 2023년 5월 16일
We have referred this to our General Manager for review.

6/10 - 괜찮아요

Nikita

아이를 동반한 가족 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설
Pool had too much chlorine in it when I infrormed front desk they brushed it off and said it has the correct amount of chemicals informed them my black swim shorts are now bleach brown still brushes it off
답변 제공: Dawn FDS 님, 2023년 5월 3일
I have forwarded your concerns to our engineer.

8/10 - 좋아요

Tiffany

반려동물 동반 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Everything was great about the hotel- location and the room. But the food at the restaurant was awful. We were looking for convenience with having a restaurant on site since we would be arriving late. We didn’t expect anything special knowing it was hotel food but unfortunately it was actually really bad. We threw most of it out.
2023년 4월에 1박 숙박함
답변 제공: Dawn FDS 님, 2023년 5월 3일
Thank you for taking the time to share your experience about your recent stay at our hotel. We regret that we were not able to provide you with the quality of food you expected. We are constantly working to improve our hotel. We hope you will consider staying with us again in the future. Our goal is to make your stay better and brighter.

8/10 - 좋아요

Iris

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
2023년 4월에 3박 숙박함
답변 제공: Dawn FDS 님, 2023년 5월 3일
Thank you for taking a moment to share your experience. I am happy to hear you found your stay with us enjoyable. We look forward to welcoming you back to our hotel in the future.

6/10 - 괜찮아요

Cornelia

가족 여행
별로예요: 숙박 시설 상태 및 시설
Disappointed on the Third Stay
The hotel is in need of remodeling. Food options for breakfast horrible. Toilets in the bathroom were for children. We were not told that we would not get room service. That was okay, but would have loved to have known before hand.
2023년 4월에 3박 숙박함
답변 제공: Dawn FDS 님, 2023년 5월 3일
Thank you for taking the time to share your experience about your recent stay at our hotel. We sincerely appreciate your feedback and we are very sorry you were unhappy with your guest room. I will address your feedback directly with our team.

10/10 - 훌륭해요

LARRY

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2023년 4월에 1박 숙박함
답변 제공: Dawn FDS 님, 2023년 5월 16일
Thank you for taking a moment to share your experience. I am happy to hear you found your stay with us enjoyable. We look forward to welcoming you back to our hotel in the future. Our goal is to make your stay better and brighter. If something isn't just the way you like it, simply let any Team Member know, and we will make it right. Guaranteed.

6/10 - 괜찮아요

Gianna

2023년 4월에 1박 숙박함
답변 제공: Dawn FDS 님, 2023년 5월 7일
Thank you for taking a moment to share your experience. I am happy to hear you found your stay with us enjoyable. We look forward to welcoming you back to our hotel in the future.

10/10 - 훌륭해요

Carol

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The room was immaculate, and very quiet. The beds were lovely, and we rested well. The staff was friendly and helpful.
2023년 4월에 1박 숙박함
답변 제공: Dawn FDS 님, 2023년 4월 12일
Thank you for taking a moment to share your experience. I am happy to hear you found your stay with us enjoyable. We look forward to welcoming you back to our hotel in the future. Our goal is to make your stay better and brighter. If something isn't just the way you like it, simply let any Team Member know, and we will make it right. Guaranteed.