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햄튼 바이 힐튼 리버풀 시티 센터 여행 후기

3 out of 5
햄튼 바이 힐튼 리버풀 시티 센터
7 Hurst Street, Liverpool, England

이용 후기

8.2

매우 좋아요

평점 10 - 훌륭해요. 1004개 이용 후기 중 422개" "
평점 8 - 좋아요. 1004개 이용 후기 중 355개" "
평점 6 - 괜찮아요. 1004개 이용 후기 중 135개" "
평점 4 - 별로예요. 1004개 이용 후기 중 52개" "
평점 2 - 너무 별로예요. 1004개 이용 후기 중 40개" "

8.6/10

청결 상태

8.6/10

직원 및 서비스

8.2/10

편의 시설/서비스

8.2/10

숙박 시설 상태 및 시설

8.0/10

친환경

이용 후기

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2022년 8월에 1박 숙박함
답변 제공: The Hampton Team 님, 2022년 9월 9일
Thanks for staying with us. We appreciate your feedback!

8/10 - 좋아요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2020년 7월에 1박 숙박함
답변 제공: The Hampton Team 님, 2020년 8월 13일
Thanks for staying with us. We appreciate your feedback!

10/10 - 훌륭해요

Jae-Won

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Room was clean
The hotel is relatively new. It has a clean and comfortable bed with a nice quality bed sheet. Restroom is also clean.
2019년 12월에 2박 숙박함

8/10 - 좋아요

pete

연인과의 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설
Good location near the centre, clean and quiet.
2024년 5월에 1박 숙박함
답변 제공: HOM 님, 2024년 5월 17일
pete, thanks for the amazing rating. We're happy our location was convenient for your stay. We hope to see you again and All the best, Jarryd - Hotel Operations Manager.

10/10 - 훌륭해요

Diane

연인과의 여행
좋아요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Close to shopping, fast food, and hop on hop off buses. Once we got the hang of it- very convenient location. Nice breakfast, and helpful staff.
2024년 5월에 2박 숙박함
답변 제공: HOM 님, 2024년 5월 16일
Wow, 5-stars! Thanks so much, Diane. We're happy our location was convenient for your stay. We appreciate the feedback and hope to see you again. All the best, Jarryd - Hotel Operations Manager.

6/10 - 괜찮아요

michael

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
별로예요: 편의 시설/서비스
room and comfort ok but only told about the need to pre-book car park at hotel is not run by them and have to use 3rd party app - guess what - fully booked - I booked hotel months ago and could have booked car park then sucessfully.Breakfast is a joke being warned that unless very early would have to queue and 1st come 1st served! If these major points had been highlighted I would not have booked - guess that's why they don't !
2024년 5월에 1박 숙박함
답변 제공: HOM 님, 2024년 5월 14일
michael, thanks for taking the time to leave a review. Sorry to see your experience didn't live up to expectation. Please drop us a message so we can discuss this. All the best, Jarryd - Hotel Operations Manager.

8/10 - 좋아요

Tina

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Property was lovely quiet and in a perfect location the only negative I have is that breakfast was disappointing choice was ok but there was just something if you compare it to others
2024년 5월에 1박 숙박함
답변 제공: HOM 님, 2024년 5월 13일
Tina, we're grateful for the lovely feedback. It's lovely to see that our location was a highlight of your trip. We are sorry to see we missed the mark at breakfast. We will share your feedback with the team to make sure that we do better. All the best, Jarryd - Hotel Operations Manager.

8/10 - 좋아요

Giles

연인과의 여행, 반려동물 동반 여행
좋아요: 직원 및 서비스
The staff at the hotel were very welcoming, friendly and our dog loved the treat they provided! The room was a decent size, clean and comfortable. Despite staying on a Friday night in a busy area, it was quiet and we got a good night's rest. Breakfast is disappointing for vegans as it's very limited. The chairs used at breakfast were pretty grim and covered in stains. The car park is a decent size - we'd recommend booking via the app to guarantee a space - though the pricing seems inconsistent.
2024년 5월에 1박 숙박함
답변 제공: HOM 님, 2024년 5월 7일
Giles, thanks for the amazing rating. We're glad you got a warm welcome from the team! Making sure you have a clean and comfortable room is our housekeeping teams' top priority. We appreciate the feedback and will look into this. It was a pleasure welcoming you and your furry friend to our hotel and we hope to see you again. All the best, Jarryd - Hotel Operations Manager.

2/10 - 너무 별로예요

Callum

별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 4월에 2박 숙박함
답변 제공: HOM 님, 2024년 5월 7일
Hi Callum, please drop us a message so we can discuss what went wrong. All the best, Jarryd - Hotel Operations Manager.

6/10 - 괜찮아요

Alan

연인과의 여행
좋아요: 청결 상태
The room was ok, although the sofa bed was made up as if there was someone else due to be booked in to the room. Parking was in the basement for £40 where I parked from 8pm to 10 am the next day - extortionate. Breakfast was scrappy with a limited menu and there didn't seem to be enough staff on to cope.
2024년 4월에 1박 숙박함
답변 제공: HOM 님, 2024년 5월 7일
Alan, thanks for taking the time to leave a review. Sorry to see your experience didn't live up to expectation. Please fell free to drop us a message so we can discuss this. All the best, Jarryd - Hotel Operations Manager.

8/10 - 좋아요

kim

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The fire alarm went off during the night with no explanation.
2024년 4월에 2박 숙박함

10/10 - 훌륭해요

Michael

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 4월에 1박 숙박함
답변 제공: HOM 님, 2024년 5월 1일
Wow, 5-stars! Thanks so much, Michael. We hope to see you again and All the best, Jarryd - Hotel Operations Manager.

2/10 - 너무 별로예요

Paul

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
I paid 200 pound for a whole families to stay in their family room. It was tiny dirty. The beds was terrible. The food was terrible. The staff was terrible. Absolutely everything about it. I will not be staying here again.
2024년 4월에 1박 숙박함
답변 제공: HOM 님, 2024년 4월 29일
Paul, thanks for your feedback. We want every guest’s stay to be perfect, so we’re sorry to see this wasn’t the case for you. Please drop us a message so we can discuss this. All the best, Jarryd - Hotel Operations Manager.

10/10 - 훌륭해요

Franklin 님, Parksville

2024년 4월에 1박 숙박함
답변 제공: HOM 님, 2024년 4월 30일
Thanks for the perfect rating, Franklin. We hope to see you again and All the best, Jarryd - Hotel Operations Manager.

8/10 - 좋아요

Mark

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Lack of dropped curbs around the outside of the hotel, as a wheelchair user everytime we left or returned to the hotel i had to dtive my chair on the road to the drop off point as there are NO dropped curbs anywhere. Unfortunately alot of Liverpool turned out to be like this.
2024년 3월에 3박 숙박함
답변 제공: HOM 님, 2024년 4월 5일
Mark, thanks for taking the time to leave a review. Thanks for the feedback and please feel free to drop us a message so we can discuss this. All the best, Ruth - Hotel Operations Manager.

10/10 - 훌륭해요

Stevie

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great location for sightseeing the docks and restaurants.
2024년 3월에 2박 숙박함
답변 제공: HOM 님, 2024년 4월 3일
Wow, 5-stars! Thanks so much, Stevie. It's good to know that our location was handy for your trip. We hope to welcome you back and All the best, Jarryd - Hotel Operations Manager.

10/10 - 훌륭해요

Daniel

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Loved the nightlife
2024년 2월에 3박 숙박함
답변 제공: HOM 님, 2024년 4월 3일
Wow, 5-stars! Thanks so much, Daniel. We hope to see you again and All the best, Jarryd - Hotel Operations Manager.

8/10 - 좋아요

Peter

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Property very clean and tidy. Slight problem with the room. But quickly sorted by shift manager Elinor.
2024년 3월에 2박 숙박함
답변 제공: HOM 님, 2024년 3월 26일
Peter, thanks for taking the time to leave a review. We're happy to see you were satisfied with the hotel's cleanliness. We hope to see you again and All the best, Jarryd - Hotel Operations Manager.

8/10 - 좋아요

Sandra

좋아요: 청결 상태
2024년 3월에 2박 숙박함
답변 제공: HOM 님, 2024년 3월 26일
Sandra, thanks for the amazing rating. We hope to see you again and All the best, Jarryd - Hotel Operations Manager.

6/10 - 괜찮아요

Clevin

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Not happy with the bathrooms
2024년 3월에 1박 숙박함
답변 제공: HOM 님, 2024년 3월 18일
Clevin, thanks for taking the time to review our hotel! Please drop us a message so we can discuss this. All the best, Jarryd - Hotel Operations Manager.

6/10 - 괜찮아요

Anthea

가족 여행
좋아요: 청결 상태
별로예요: 숙박 시설 상태 및 시설
When we got to our room the wardrobe door was off its runners and the window didn't have a latch and the sofa bed was out of alignment and twisted so you couldn't sit on it. The second room they gave us the telephone didnt work, no tv remote and again there was a problem with the sofa bed. On the first morning they were still setting up breakfast even though we were there at least an hour after the start time. The coffee machines worked intermittently. Also the carparking is very expensive.
2024년 3월에 3박 숙박함
답변 제공: HOM 님, 2024년 3월 8일
Anthea, thanks for your feedback. Please drop us a message so we can discuss this. All the best, Jarryd - Hotel Operations Manager.

8/10 - 좋아요

John

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Good location
2024년 2월에 1박 숙박함
답변 제공: HOM 님, 2024년 3월 1일
Hi John, thanks for the amazing rating. We hope to see you again and All the best, Jarryd - Hotel Operations Manager.

10/10 - 훌륭해요

Marina

2024년 2월에 2박 숙박함
답변 제공: HOM 님, 2024년 2월 22일
Hi Marina, thanks for the perfect rating. We hope to welcome you back and All the best, Jarryd - Hotel Operations Manager.

8/10 - 좋아요

John

2024년 2월에 1박 숙박함
답변 제공: HOM 님, 2024년 2월 21일
John, thanks for the amazing rating. We hope to see you again and All the best, Jarryd - Hotel Operations Manager.

6/10 - 괜찮아요

Dylan

좋아요: 청결 상태, 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
Breakfast is a shambles. A free for all with the breakfast area stuffed into a corner of the room. No restaurant and poor bar area.
2024년 2월에 1박 숙박함
답변 제공: HOM 님, 2024년 2월 21일
Hi Dylan, thanks for the feedback. We are sorry to see we missed the mark at breakfast. We will share your feedback with the team to make sure that we do better. All the best, Jarryd - Hotel Operations Manager.

10/10 - 훌륭해요

Joanne

2024년 2월에 3박 숙박함
답변 제공: HOM 님, 2024년 2월 21일
Thanks for the 10/10 rating, Joanne. We hope to see you again and All the best, Jarryd - Hotel Operations Manager.

10/10 - 훌륭해요

Andrew

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Brilliant hotel for a short stay in Liverpool. The hotel staff were very friendly and helpful. The room was clean and everything you needed. Good choice at breakfast though it was a little busy and crowded at peak times. The hotel is really convenient for Albert Dock and Liverpool one, both within easy walking distance.
2024년 2월에 2박 숙박함
답변 제공: HOM 님, 2024년 2월 21일
Wow, 5-stars! Thanks so much, Andrew. We're glad you felt the team were friendly and helpful. That's what we like to hear! We're pleased to hear you were impressed by the options at the buffet breakfast. We hope to welcome you back and All the best, Jarryd - Hotel Operations Manager.

10/10 - 훌륭해요

matthew

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Really nice stay at this hotel would definitely recommend
2024년 2월에 2박 숙박함
답변 제공: HOM 님, 2024년 2월 21일
matthew, thanks for taking the time to leave a review. We're glad to see your trip was worthy of 5-stars. Thanks for the recommendation and we hope to see you again. All the best, Jarryd - Hotel Operations Manager.

4/10 - 별로예요

Sam

가족 여행
좋아요: 직원 및 서비스
별로예요: 객실의 편안함
Beds are too hard and stiff. We all had bad backs. Rooms too warm - climate control didn’t resolve it. Room too small for a family of four. All in all quite disappointing but good location.
2024년 2월에 1박 숙박함
답변 제공: HOM 님, 2024년 2월 21일
Hi Sam, thanks for the rating. Please drop us a message so we can discuss this. All the best, Jarryd - Hotel Operations Manager.

6/10 - 괜찮아요

Matthew

가족 여행
좋아요: 청결 상태, 객실의 편안함
별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설
Staff all great. Let down by firstly, the computer system. Slowest check-in we’ve ever experienced. And secondly hotel condition/layout. Staff had to advise customers when to attend breakfast to avoid over subscription and the bathroom door was broken in the room.
2024년 2월에 2박 숙박함
답변 제공: HOM 님, 2024년 2월 15일
Matthew, thanks for taking the time to review our hotel! The team will be happy to see they made a good impression. Please feel free to drop us a message so we can discuss this. All the best, Bethany - Hotel Operations Manager.

10/10 - 훌륭해요

Sian

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
Good all rounder
Have stayed here previously as it's convenient for shopping in Liverpool One and also close to Albert Dock/Arena area. Spacious comfortable rooms. Parking available in underground car park for a few.
2024년 2월에 1박 숙박함
답변 제공: HOM 님, 2024년 2월 14일
Thanks for the 10/10 rating, Sian. It's lovely to see that our location was a highlight of your trip. We hope to welcome you back and All the best, Bethany - Hotel Operations Manager.

6/10 - 괜찮아요

Matthew

2024년 2월에 2박 숙박함
답변 제공: HOM 님, 2024년 2월 14일
Matthew, thanks for the rating. We hope to see you again and All the best, Bethany - Hotel Operations Manager.

10/10 - 훌륭해요

Tracey

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
It was a quiet location only stayed over for one night
2024년 2월에 1박 숙박함
답변 제공: HOM 님, 2024년 2월 14일
Wow, 5-stars! Thanks so much, Tracey. We hope to see you again and All the best, Bethany - Hotel Operations Manager.

8/10 - 좋아요

Trond

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2024년 2월에 2박 숙박함
답변 제공: HOM 님, 2024년 2월 14일
Trond, thanks for the amazing rating. We hope to see you again and All the best, Bethany - Hotel Operations Manager.

10/10 - 훌륭해요

John

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Good hotel
Great hotel for the money and great location for city centre. Staff really friendly especially Jamal we checked out at 530 am and he was very helpful
2024년 2월에 1박 숙박함
답변 제공: HOM 님, 2024년 2월 14일
Thanks for the 10/10 rating, John. We're proud to see the service you received was so memorable. We hope to welcome you back and All the best, Bethany - Hotel Operations Manager.

10/10 - 훌륭해요

Richard

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2024년 2월에 1박 숙박함
답변 제공: HOM 님, 2024년 2월 9일
Thanks for the 10/10 rating, Richard. We hope to welcome you back and All the best, Bethany - Hotel Operations Manager.

6/10 - 괜찮아요

John

별로예요: 청결 상태, 직원 및 서비스
One of the bath towels was filthy. The breakfast staff stood around talking when tables needed clearing when the place was very busy. The price of drinks at the bar was extortionate. Have used this hotel on quite a few occasions but I doubt if I'll go back. Finally took about 20 mins to check in when there was only one person in front of me and was asked for payment when I had already paid on booking
2024년 2월에 2박 숙박함
답변 제공: HOM 님, 2024년 2월 9일
John, thanks for your comments. Please drop us a message so we can discuss this. All the best, Bethany - Hotel Operations Manager.

10/10 - 훌륭해요

Christopher

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Overnight stay with granddaughter. Great location and easy parking. Parking expensive at £20 a day.
2024년 2월에 1박 숙박함
답변 제공: HOM 님, 2024년 2월 9일
Wow, 5-stars! Thanks so much, Christopher. It's good to know that our location was handy for your trip. Thanks for the feedback and All the best, Bethany - Hotel Operations Manager.

10/10 - 훌륭해요

Gerald

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great place to stay. Middle of everything.
2024년 1월에 5박 숙박함
답변 제공: HOM 님, 2024년 2월 6일
Thanks for the 10/10 rating, Gerald. We hope to see you again and All the best, Bethany - Hotel Operations Manager.

6/10 - 괜찮아요

Lea

단체 여행
좋아요: 청결 상태
Saavuimme yöllä yhdentoista aikaan, niin respa oli vailla maksua yöpymisestä vaikka kaikki oli maksettu ennakkoon. Uskoivat viimein vastentahtoisesti kun näytin kuitin Hotels.com sivuiltani. Aamiainen oli heikko. Yövyimme 5 yötä niin kahtena aamuna oli vaan kinkkua ja juustoa leivän päälle. Vohveli rauta ei toiminut kunnolla ja vohvelinpaisto piste oli erittäin sotkuinen. Pekonia, munakokkelia, papuja ja makkaraa oli jokaisena aamuna tarjolla. Sijainti oli hyvä, helppo liikkua kävellen kaupungin nähtävyyksiin ja kauppoihin. Huone oli moitteeton, samoin siivous.
2024년 1월에 5박 숙박함
답변 제공: HOM 님, 2024년 2월 1일
Kiitos palautteestanne. Olemme pahoillamme että hotelli ei vastannut odotuksianne. Olkaa hyvä ja ottakaa yhteyttä jos haluatte keskustella enemmän kommenteistanne.Haluamme toivottaa teidät tervetulleeksi uudelleen.Ystävällisin terveisin, Bethany - Hotel Operations Manager.

10/10 - 훌륭해요

Nikki

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Always great ..
2024년 1월에 3박 숙박함
답변 제공: HOM 님, 2024년 2월 1일
Wow, 5-stars! Thanks so much, Nikki. We hope to welcome you back and All the best, Bethany - Hotel Operations Manager.

8/10 - 좋아요

Kelly

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
Perfect location, enjoyed our stay here, family room could of been bigger would stay again.
2024년 1월에 2박 숙박함
답변 제공: HOM 님, 2024년 1월 31일
Hi Kelly, thanks for the amazing rating. We're glad to see you had an enjoyable stay. We hope to welcome you back and All the best, Bethany - Hotel Operations Manager.

10/10 - 훌륭해요

ERCAN

가족 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설
2024년 1월에 7박 숙박함
답변 제공: HOM 님, 2024년 1월 31일
Thanks for the 10/10 rating, ERCAN. We hope to welcome you back and All the best, Bethany - Hotel Operations Manager.

2/10 - 너무 별로예요

Ellie

별로예요: 직원 및 서비스
2024년 1월에 1박 숙박함
답변 제공: HOM 님, 2024년 1월 29일
Hi Ellie, please drop us a message so we can discuss this. All the best, Bethany - Hotel Operations Manager.

6/10 - 괜찮아요

Sandra

별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Not the usual Hilton standard
Good location but not up to the usual Hilton standards. Male toilets on the mezzanine level were disgusting according to other half. Towel marked with what I hope was fake tan smears, couch/bed in room marked. Conditioner in bathroom looked like some in it but it was all clogged up and couldn’t get any out.
Couch/bed
Towel
Toiletries
Clogged conditioner
2024년 1월에 1박 숙박함
답변 제공: HOM 님, 2024년 1월 29일
Hi Sandra, thanks for the feedback. Please drop us a message so we can discuss this. All the best, Bethany - Hotel Operations Manager.

10/10 - 훌륭해요

Maribel

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Totalmente recomendable
Excelente hotel. Inmejorable ubicación y servicio.
2024년 1월에 2박 숙박함
답변 제공: HOM 님, 2024년 1월 25일
Muchas gracias por su opinión acerca de nuestro hotel. Nos complace saber que disfrutó de su alojamiento con nosotros. Es algo de lo que nuestro personal se enorgullece, así que valoramos su opinión. Esperamos que vuelva a visitarnos. Atentamente, Bethany - Hotel Operations Manager.

10/10 - 훌륭해요

Iain

2024년 1월에 2박 숙박함
답변 제공: HOM 님, 2024년 1월 25일
Thanks for the perfect rating, Iain. We hope to welcome you back and All the best, Bethany - Hotel Operations Manager.

10/10 - 훌륭해요

Lynn

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
We had a great time in Liverpool such an amazing city The hotel was clean the staff were excellent very polite and friendly we had one issue with our room with the window but it was dealt with very quickly and we were moved room without any problems
2024년 1월에 3박 숙박함
답변 제공: HOM 님, 2024년 1월 23일
Thanks for the 10/10 rating, Lynn. We're happy to know you had a lovely stay at our hotel. We're committed to delivering a great experience to our guests. We're happy to see you were impressed. We hope to welcome you back and All the best, Bethany - Hotel Operations Manager.

10/10 - 훌륭해요

Bernard

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The position of the hotel regarding sightseeing availability on foot and the main shopping centre
2024년 1월에 2박 숙박함
답변 제공: HOM 님, 2024년 1월 23일
Wow, 5-stars! Thanks so much, Bernard. We hope to welcome you back and All the best, Bethany - Hotel Operations Manager.

8/10 - 좋아요

Tracy

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2024년 1월에 2박 숙박함
답변 제공: HOM 님, 2024년 1월 23일
Hi Tracy, thanks for the amazing rating. We hope to welcome you back and All the best, Bethany - Hotel Operations Manager.