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오리엔탈 스완 호텔 리빙스톤 여행 후기

3.5 out of 5
오리엔탈 스완 호텔 리빙스톤
Plot 92, off Mosi-Oa-Tunya Road, Livingstone

이용 후기

5.4
평점 10 - 훌륭해요. 9개 이용 후기 중 0개" "
평점 8 - 좋아요. 9개 이용 후기 중 3개" "
평점 6 - 괜찮아요. 9개 이용 후기 중 2개" "
평점 4 - 별로예요. 9개 이용 후기 중 2개" "
평점 2 - 너무 별로예요. 9개 이용 후기 중 2개" "

6.4/10

청결 상태

6.4/10

직원 및 서비스

2.0/10

편의 시설/서비스

5.2/10

숙박 시설 상태 및 시설

이용 후기

2/10 - 너무 별로예요

Salvatore

별로예요: 직원 및 서비스
2024년 1월에 1박 숙박함
답변 제공: Audrey 님, 2024년 2월 3일
We are terribly sorry for anything that might have caused him to complain as the hotel is under meintanance works.

6/10 - 괜찮아요

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출장 여행
좋아요: 청결 상태, 직원 및 서비스
2019년 11월에 2박 숙박함

2/10 - 너무 별로예요

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가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Hi, when i entered at hotel there was no porter to pick my luggage. then when i enter to room i found so much dirtyness and i found it was not like as per Picture Uploaded in expedia.com. Secondly, wifi was not performing okay Thirdly, HOT water is not coming properly and cold water is dirty as coming out from TAP. Fourth, In breakfast is was so bad, smell around the restaurant was too stinky and bad, you can even stand there.UUUFFFFFF totatl experience was BAD and TERRIBLE.
2019년 8월에 2박 숙박함

8/10 - 좋아요

실제 이용하신 고객

2019년 4월에 4박 숙박함
답변 제공: cat 님, 2019년 4월 10일
Thanks for rating us . This helps us to know how you feel . We are trying very much to meet your expectations. Hoping that when you retained you can give 9 out of 10

8/10 - 좋아요

Grace Chimwemwe

좋아요: 청결 상태, 객실의 편안함
The food at breakfast was always cold. It was cooked way long before it was served. Mosquitos also caused problems.....you need to treat drainage in addition to spraying the rooms.
2018년 10월에 4박 숙박함

4/10 - 별로예요

실제 이용하신 고객

좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설, 객실의 편안함
The only good thing about this place is the staff.
Don’t bother staying here, you always get what you paid for.

4/10 - 별로예요

Ida 님, Zambia

별로예요: 청결 상태
Not the restful weekend I expected!
WE arrived after a long journey to be told we did not have a booking and the Hotel was full. They found us alternative Self Catering Accommodation. It was fine had a single room for our Autistic son as no one else was there. The lady running it was there all the time and slept in the TV room so felt we had to go to bed early and could not relax properly. Had to go out for a meal and get up and cook breakfast not very relaxing. Were told we could check in at 10.30 to our Hotel. We had gone to Church just along the road from the Oriental swan so when we finished Church went to check in to the Hotel. (11.30) rooms not ready. We had a wedding at 13.30 so in the end asked if we could have the rooms so that we could get ready. Could not shower as shower full of hair. It was not pleasant. Asked for a mattress for our son. The Hotel had kindly offered us a third room but it had no adjoining door and our 10 year old son is Autistic so we both needed easy access to each other. Promised a mattress. We came late from the wedding to find no mattress. Our son slept with us. Breakfast was nice self service but most of the food was cold again all food put out at once we came at 0800 for breakfast. Trays hot but lids open. There was no Internet as advertised. Our friends use Whatsapp to communicate to family in Scotland. They were also expecting an important email so we had to go out to Kubu Crafts restaurant to get WiFi. Quite a stressful weekend.

8/10 - 좋아요

Bwalya 님, Lusaka

좋아요: 직원 및 서비스
Refreshing and quiet stay
I enjoyed it was nice and refreshing

6/10 - 괜찮아요

Kenji 님, Japaan

リーズナブルなホテル
空港から15分、ダウンタウンから5分、ビクトリアの滝（ザンビア側）まで5分離れた静かなロケーションに位置している簡素なホテル。スタッフも親切で、丁寧に対応してくれる。 中華料理レストランが併設されているので、アフリカの食事に飽きたら中華料理をトライしてみるのもいい。室内には蚊帳があり、蚊対策は万全。