실제 이용 고객 후기
2/10 - 너무 별로예요
ROBERT
2026년 4월 20일
별로예요: 청결 상태, 체크인, 소통, 콘텐츠의 정확성
This is my worst experience in my whole life. I booked the property with Hotels.com which I have used sucessfully for many years.
I arrived at the property at 10pm after spending 1 hour looking for a ''hotel'' as advertised. It was just a door with NO signage to indicate that there was any accommodation at this address. It was just a door.
I rang the contact telephone number and was advised that I had to go on line and use ID (I live in the UK, we dont have ID here, its not needed). I was also told to pay more money !!.
I asked for access to my accommodation. The contact refused. He also refused to give his name. I ask the question, who operates like this?
Hotels.com refuse to give me a refund. The '' hotel'' also refused to give me a refund. I am in touch with the police about this matter.
2026년 4월에 1박 숙박함