Hotel Lily

2.0 star property
Experience top-notch service with attentive staff at your fingertips. Explore nearby Olympia Conference and Exhibition Centre or unwind with ease.

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In the heart of London, Hotel Lily is a warm retreat that offers in-room WiFi and helpful staff who have impressed previous guests. Enjoy the convenience of self parking, 24-hour front desk, luggage storage, an elevator, smoke-free premises and a TV in the lobby.

Reviews

4.4 out of 10

Popular amenities

  • Free WiFi
  • Parking available
  • Housekeeping
  • 24/7 front desk

Room options

Available filters for rooms
Showing 4 of 4 rooms

Double Room

Highlights

Heating
TV
Blackout drapes/curtains
Separate bedroom
Private bathroom
Shower/tub combination
Digital channels
Daily housekeeping
  • 11 sq m
  • Sleeps 2
  • 1 Double Bed

Twin Room

Highlights

Heating
TV
Blackout drapes/curtains
Separate bedroom
Private bathroom
Shower/tub combination
Digital channels
Daily housekeeping
  • 14 sq m
  • Sleeps 2
  • 2 Twin Beds

Triple Room

Highlights

Heating
TV
Blackout drapes/curtains
Separate bedroom
Private bathroom
Shower/tub combination
Digital channels
Daily housekeeping
  • 18 sq m
  • Sleeps 3
  • 3 Twin Beds

Quadruple Room

Highlights

Heating
TV
Blackout drapes/curtains
Separate bedroom
Private bathroom
Shower/tub combination
Digital channels
Daily housekeeping
  • 22 sq m
  • Sleeps 4
  • 4 Twin Beds

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About the neighborhood

Located in Hammersmith and Fulham, a neighborhood in London, Hotel Lily is near a metro station. Natural History Museum and Victoria and Albert Museum are cultural highlights, and some of the area's notable landmarks include Buckingham Palace and Big Ben. Looking to enjoy an event or a game? See what's going on at Stamford Bridge Stadium or Craven Cottage Stadium. Guests appreciate the hotel's convenience to public transportation: West Brompton Underground Station is just steps away and Earl's Court Station is 9 minutes by foot.
Map
23-33 Lillie Road, London, England, SW6 1UG

What's nearby

  • Cromwell Road - 9 min walk - 0.8 km
  • Stamford Bridge Stadium - 9 min walk - 0.8 km
  • Kensington High Street - 15 min walk - 1.3 km
  • Olympia Events - 17 min walk - 1.5 km
  • Natural History Museum - 7 min drive - 2.3 km

Getting around

  • West Brompton Station - 2 min walk
  • West Brompton Underground Station - 2 min walk
  • Heathrow Airport (LHR) - 31 min drive

Restaurants

  • ‪The Atlas - ‬2 min walk
  • ‪Efes - ‬4 min walk
  • ‪IRO Sushi - ‬4 min walk
  • ‪The Hoarder - ‬1 min walk
  • ‪The Lillie Langtry - ‬1 min walk

About this property

Hotel Lily

Hotel near Stamford Bridge Stadium
Located close to Olympia Events and Natural History Museum, Hotel Lily has plenty to offer. Guests can connect to free in-room WiFi.
Other perks include:
  • Self parking (surcharge), smoke-free premises, and luggage storage
  • A TV in the lobby, a 24-hour front desk, and a front-desk safe
  • An elevator
  • Guest reviews give top marks for the helpful staff
Room features
All 111 rooms have amenities such as free WiFi.
More conveniences in all rooms include:
  • Bathrooms with showers and shower/tub combinations
  • TVs with digital channels
  • Heating, daily housekeeping, and desks

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Self parking on site (GBP 50 per night)
  • Limited onsite self parking

Things to do

  • TV in common areas

Family friendly

  • Separate bedroom

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Handrails in stairways
  • Well-lit path to entrance

More

  • 1 building
  • 4 floors
  • Built in 1971
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes

Bathroom

  • Private bathroom
  • Shower
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV with digital channels

More

  • Desk
  • Heating

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
3 children, up to the age of 1, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Self parking fee: GBP 50 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Parking height restrictions apply

Property is also known as

Hotel Lily
Hotel Lily London
Lily Hotel
Lily London
Hotel Lily London - Kensington/Earl's Court England
Hotel Lily Hotel
Hotel Lily London
Hotel Lily Hotel London

Frequently asked questions

Is Hotel Lily pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is available for GBP 50 per night. Limited spots are available.

What time is check-in at Hotel Lily?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Hotel Lily?

Check-out is at 11 AM.

Where is Hotel Lily located?

Located in Hammersmith and Fulham, this hotel is within 1 mi (2 km) of Stamford Bridge Stadium and Olympia Events. Natural History Museum and Victoria and Albert Museum are also within 2 mi (3 km). West Brompton Underground Station and West Brompton Station are within a 5-minute walk.

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Reviews

Hotel Lily Reviews

4.4

4.2

Cleanliness

4.2

Amenities

5.6

Staff & service

3.8

Property conditions & facilities
Rating 10 - Excellent. 71 out of 868 reviews
Rating 8 - Good. 69 out of 868 reviews
Rating 6 - Okay. 167 out of 868 reviews
Rating 4 - Poor. 215 out of 868 reviews
Rating 2 - Terrible. 346 out of 868 reviews

Reviews

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
For the price as a hostel very good for a one night work stop as managed to get the twin room to myself with private facilities. Lots of parking on site
Stayed 1 night in Dec 2025

8/10 Good

Alex

Liked: Staff & service
This hotel will provide you with the essentials, reasonably priced. It offers friendly staff and a stay in the beautiful W14 area where possibilities are endless.
Stayed 1 night in Sep 2025

8/10 Good

Andrew

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Lets face it this is an old property, but the bed was clean, the room cleaned daily and clen towels every day (not all hotels do that,) No Bells No whistles a place to lay my head after a long day, that's enough for me.
Stayed 4 nights in Nov 2025

2/10 Terrible

Dalton

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Shower curtain covered in mold. Bed was like sleeping directly on the springs. Incredibly noisy from cars and people on the street. Staff was friendly though.
Stayed 2 nights in Oct 2025

8/10 Good

melanie

Liked: Cleanliness, staff & service
Very staff, convenient location and value for money if you are looki g for cheap accommodation in London.
Stayed 3 nights in Apr 2025

6/10 Okay

EDUARDO

Liked: Cleanliness
Disliked: Amenities
basic for a London 3 star hotel. Facilities are old and some require a bit of investment. Shower pole was damaged and the toilet extractor wasn't working. Bathroom tiles quite old. But is was clean and comfortable.
Stayed 2 nights in Oct 2025

2/10 Terrible

Bill

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Filth

The location to be fair was good how ever the hall way was filthy thwm the room oh my god it was disgusting beds floor bathroom filthy floors vile bathroom disgusting there was a blood stained hand mark onnthe bathroom door 2 plug sockets only and one had the kettle plug glued into it 😳 ud be better off sleeping rough
Stayed 1 night in Oct 2025

4/10 Poor

Jackie

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Window handles were broken, bathroom door broken, panels around the corridors were broken, cleaner launched a bundle of dirty bed linen down the stairs which almost took us with it. Reception not the most helpful. However, convenient location. Bars and restaurants within metres. Empress Museum (which we were visiting) is a stones throw away. Parking great - big spaces. Beds were surprisingly comfy.
Broken window
Empress museum
Stayed 1 night in Sep 2025

4/10 Poor

Louise

Disliked: Property conditions & facilities, room comfort
The window in our room was broken which meant it was very noisy as it wouldn’t shut properly, the sink leaked, the tap wouldn’t stop running and the toilet seat was broken. We had a knife instead of a spoon with the tea making facilities. We had a room next to the lift which meant the noise was excessive from the lift door when it closed. They did replenish toilet rolls and towels and give us extra tea bags when asked. The bed was comfy. The price was good too and location for tube was excellent.
Stayed 2 nights in Sep 2025

8/10 Good

Ian

Liked: Cleanliness, staff & service, room comfort

London Marathon night stay

The room was clean and tidy nice clean bedding, not too noisy as i was staying around the back close to the pub ,for a cheep stay in an exspensive city was perfect for one night stay.
Stayed 1 night in Apr 2025

4/10 Poor

Verified traveler

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Needs a deep clean

Easy and quick check-in. However, a dirty and tired room.
Stayed 1 night in May 2025

8/10 Good

Brian

Liked: Cleanliness, staff & service

It does a job.

Nice hotel does what you need it to do if your just there for a night or two and need somewhere to sleep.... Small rooms but has everything you need... Could benefit from some modern decor a splash of colour everything a little bland and dated...
Stayed 2 nights in Apr 2025

6/10 Okay

Koby

Disliked: Cleanliness, amenities, property conditions & facilities
The price was very convenient, so if you're not looking for the most luxury stay, I recommend this. I was here for eight nights, I didn't stay a lot in the room, and when I did it was mostly for sleeping. So it fitted me very well.
Stayed 8 nights in May 2025

6/10 Okay

Roberta

Liked: Amenities
Disliked: Cleanliness
I liked that it was 5 minutes walking from the underground. I also liked the kindness of the people working at the hotel. But I had to ask to clean the room twice, it was full of dust everywhere, and in the bathtub there was some hair. Two days before our departure the fire alarm went on at six o clock in the morning and we all got very scared. They said it was a false alarm.
Stayed 6 nights in Jul 2025

4/10 Poor

Verified traveler

Disliked: Property conditions & facilities

Horrible bathroom

Bathroom was moldy and it was not possible at all to close the bathroom door, the door did not fit and i can only assume it was due to water damage expanding the door. There was holes in the walls around the bathtub and it smelled bad. The room itself was OK, and beds were OK, but the bathroom was horrible. On the plus-side, the hotel is very central and it is very easy to get around as public transportation is right outside.
Stayed 2 nights in Aug 2025

2/10 Terrible

Valerie

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Pros: close to subway/tube, nice residential neighborhood, close walk to many places, very nice staff and stored luggage Cons: water dripping down walls and ceiling in hallway and bottom floor, fan in room did not have protective cover, toilet base cracked and leaking, bottom of tub support was rotted and chipping, blow dryer wired into wall and could not reset it when it stopped working
Stayed 8 nights in Jul 2025

10/10 Excellent

Justin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Budget hotel. Good enough for me.
Stayed 6 nights in Nov 2024

6/10 Okay

Darren Mark

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Desperately needs decorating. Mould in bathroom, door damage ‘fixed’ with tape. But is a great location and the bed was clean and comfortable
Stayed 1 night in Mar 2025

6/10 Okay

Adele

Liked: Staff & service

A functional hotel

It was fine. Considering the room was about half the price of most other local hotels, I was happy with it- it was secure, warm, comfy bed and decent en suite bathroom. Sure it was on the basic side and not spotlessly clean, but it did the job for somewhere to get a good night’s sleep. It isn’t a destination hotel, but doesn’t pretend to be. Reception staff were friendly and helpful and it’s really near public transport.
Stayed 1 night in Nov 2024

4/10 Poor

Monika

Disliked: Amenities
The only nice area in this hotel is the lobby. Mould in the bathroom, windows which can’t be opened or closed because handles are broken, bags of clean and dirty laundry piled up in the corridor which is also a fire hazard. Shame because the hotel is in nice area in Central London.
Stayed 4 nights in Feb 2025

2/10 Terrible

Victoria

The hotel is really sort of dreadful. No ac and open window means lots of noise and light all night. The rooms are dilapidated, tiny, hot, and grimy. The hallways are absolutely filthy with mouldering towels, garbage, and odors. There was a discarded a water bottle partially filled with what I’m assuming was urine that sat in the corner of one hallway all week. The walls are paper thin, 1/2 the light don’t work and there is not hotel safe in the room which believe me you would want one. Staff was nice enough and area was convenient but facility felt like a flop house.
Stayed 6 nights in Jul 2025

4/10 Poor

Michael

Disliked: Cleanliness, property conditions & facilities, room comfort

Inexpensive, but hotel badly needs a makeover.

Hotel is well-located near to West Brompton station. Room rather cramped. Standards of cleanliness and maintenance dire. Bed fairly comfortable. Internet needed regular re-booting, but connection good. Would not return unless desperate for somewhere to stay.
Stayed 3 nights in Dec 2024

4/10 Poor

Sirimanus

Disliked: Cleanliness, staff & service, property conditions & facilities
I am writing to express my disappointment with the initial room I was assigned. The room had a strong, unpleasant odor, and the floor was noticeably sticky. After realizing the odor did not dissipate, I requested a room change. Unfortunately, I was informed that no alternative would be available until 3:00 PM. This situation was quite uncomfortable and caused me to experience a headache throughout the morning. When I was finally moved, the new room was significantly better — cleaner and up to an acceptable standard.
Stayed 2 nights in Jun 2025

2/10 Terrible

Sienna

Disliked: Cleanliness, amenities, property conditions & facilities
Wouldnt recommend, rooms dirty, we were put by a noisy boiler. Awful kettle, burnt myself, they had no first aid to help me
Stayed 1 night in Nov 2024

4/10 Poor

Jason

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

a doss house at best

the outside looked great friendly staff however room was something close to a doss house see photos holes in windows curtains ,smashed up bathroom with poor repaired parts which can be replaced, outside window roof full of rubbish just thrown ... there is no effort to repair anything... nothing of these things were unfixable just the management is obviously lazy . i am certainly no princess i stayed in bad places but this one of the onw worst as you can see .. if the reception was like the room it maybe different
Stayed 2 nights in Dec 2024