표시된 모든 이용 후기는 실제 고객 경험을 기반으로 하며, 저희를 통해 숙박을 예약하신 고객님만이 이용 후기를 제출하실 수 있습니다. 저희는 지침에 따라 이용 후기를 검증하고 긍정적인 이용 후기와 부정적인 이용 후기를 모두 게시합니다.자세한 정보새 창에서 열림
평점 10 - 훌륭해요. 1987개 이용 후기 중 723개" "
10 - 훌륭해요
723
평점 8 - 좋아요. 1987개 이용 후기 중 638개" "
8 - 좋아요
638
평점 6 - 괜찮아요. 1987개 이용 후기 중 309개" "
6 - 괜찮아요
309
평점 4 - 별로예요. 1987개 이용 후기 중 164개" "
4 - 별로예요
164
평점 2 - 너무 별로예요. 1987개 이용 후기 중 153개" "
2 - 너무 별로예요
153
8.0/10
청결 상태
8.0/10
직원 및 서비스
7.4/10
편의 시설/서비스
7.6/10
숙박 시설 상태 및 시설
7.6/10
친환경
이용 후기
6/10 - 괜찮아요
Somi
2023년 10월 20일
Somi
2023년 10월에 1박 숙박함
답변 제공: Kinga - Hotel Administrator 님, 2023년 10월 24일
Dear Somi,Thank you for sharing your feedback and providing a rating for your recent experience. We appreciate your input, and we'd like to understand how we can improve to make your next stay more enjoyable.If you have specific comments or suggestions that could help us elevate our services, please feel free to share them. Your feedback is valuable, and we're committed to making improvements.Sincerely,
4/10 - 별로예요
MINSUP
단체 여행, 출장 여행
2023년 8월 27일
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
It is too small for 2 person
MINSUP
2023년 8월에 1박 숙박함
10/10 - 훌륭해요
yunhee
2022년 9월 6일
좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
yunhee
2022년 9월에 1박 숙박함
8/10 - 좋아요
kyoungah
단체 여행
2022년 7월 7일
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
공항근처여서 예약했는데 택시 타고 이동하시는 걸 권합니다. 캐리어 끄로 버스정거장에서 걷기가 힘들더라구여. 가격대비 시설은 나쁘지않았습니다.
공항 근처이다 보니 주변 소음이 많아 숙면은 취하기 힘들었어요. 공항까지 셔틀 버스 서비스 이용하시면 택시보다는 저렴하게 이동하실거여요
kyoungah
2022년 7월에 1박 숙박함
10/10 - 훌륭해요
Hae jin
2022년 6월 1일
Hae jin
2022년 5월에 2박 숙박함
4/10 - 별로예요
BYEONGKUK
2022년 2월 1일
별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
별로
어수선한 체크인, 지저분한 객실, 어메니티도 허술함
BYEONGKUK
2022년 1월에 1박 숙박함
답변 제공: Zoltan Kovacs 님, 2022년 2월 4일
Thank you for your stay at the Ibis London Heathrow, I do apologize that we haven't met your expectations this time.
I hope in the near future you will give us the opportunity to welcome you again and show you our quality services.
8/10 - 좋아요
Suin
2021년 9월 12일
Suin
2021년 9월에 1박 숙박함
10/10 - 훌륭해요
Desdemona
가족 여행
2024년 5월 24일
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Easy to get to even while using public transport. Conveniently located. Service was great as always
Desdemona
2024년 5월에 1박 숙박함
8/10 - 좋아요
Kim Choy 님, Shah Alam
출장 여행
2024년 5월 24일
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Best budget options for Heathrow Airport transit
Kim Choy
2024년 4월에 1박 숙박함
4/10 - 별로예요
Carol 님, New Denver
2024년 5월 24일
별로예요: 직원 및 서비스
As soon as my taxi pulled up the hotel looked cheap and shabby. I've had better dining experiences in school cafeterias. The music in the lobby and eating area was awful and way too loud. I won't be back.
Carol
2024년 5월에 1박 숙박함
6/10 - 괜찮아요
Robert
가족 여행
2024년 5월 23일
별로예요: 청결 상태
The carpet was incredibly dirty. Look like someone spilled a bottle of black shoe polish or hair dye. But we were so tired we didn't want to go through the hassle of changing rooms. Just be aware this is not luxury coma just a place to spend the night and catch the flight out in the morning..
Robert
2024년 5월에 1박 숙박함
8/10 - 좋아요
Richard
2024년 5월 23일
좋아요: 청결 상태, 직원 및 서비스
Richard
2024년 5월에 1박 숙박함
8/10 - 좋아요
Jessica
가족 여행
2024년 5월 22일
좋아요: 편의 시설/서비스
Economical hotel near London Heathrow, and on bus line. Rooms are small and basic, nice lounge area with extended food and bar hours.
Jessica
2024년 5월에 1박 숙박함
8/10 - 좋아요
Darcy
2024년 5월 22일
좋아요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The rooms are clea. A d tbe staff have been extremely helpfull a d friendly.
A great experience over all!
Darcy
2024년 5월에 2박 숙박함
6/10 - 괜찮아요
Robert 님, Sherwood Park
가족 여행
2024년 5월 22일
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
For one night this is a convenient location to Budget car rental for a return. Good value for the money
Robert
2024년 5월에 1박 숙박함
6/10 - 괜찮아요
Adrian
2024년 5월 21일
좋아요: 청결 상태, 직원 및 서비스
It’s an airport hotel with outdated rooms that aren’t in great shape . Just a place to crash near the airport if you need to be close to the airport
Adrian
2024년 5월에 1박 숙박함
10/10 - 훌륭해요
robert
2024년 5월 21일
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
robert
2024년 5월에 1박 숙박함
6/10 - 괜찮아요
Dawn
2024년 5월 21일
좋아요: 직원 및 서비스, 편의 시설/서비스
Basic, inexpensive hotel. Brown carpet in the room looked dirty. Bathroom had a weird smell. OK for one night.staff were friendly. Did not eat at the hotel
Dawn
2024년 5월에 1박 숙박함
4/10 - 별로예요
Tasarla-May
2024년 5월 21일
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Tasarla-May
2024년 3월에 1박 숙박함
10/10 - 훌륭해요
Stephen
2024년 5월 20일
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Stephen
2024년 5월에 3박 숙박함
2/10 - 너무 별로예요
Naveed
2024년 5월 20일
별로예요: 청결 상태
No water small room
Naveed
2024년 5월에 1박 숙박함
10/10 - 훌륭해요
Rita
2024년 5월 20일
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
This was my 4th stay at this hotel. It is convenient to Heathrow airport and bus service to the airport is just across the road. I plan on booking again in December.
Rita
2024년 5월에 1박 숙박함
10/10 - 훌륭해요
George
2024년 5월 20일
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
George
2024년 5월에 1박 숙박함
10/10 - 훌륭해요
Chris
2024년 5월 19일
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great place for an overnight stop on the way out of UK. Convenient drop off and pick up with Hotel Hopper bus. Got a return ticket, which is a little cheaper. Good food in restaurant. Breakfast available really early. Very quiet. Comfortable bed. Helpful staff.
Chris
2024년 5월에 1박 숙박함
8/10 - 좋아요
Lenora
2024년 5월 19일
좋아요: 숙박 시설 상태 및 시설
Close to airport and shuttle service was exceptional
Lenora
2024년 5월에 1박 숙박함
10/10 - 훌륭해요
Lintao 님, Lexington
가족 여행
2024년 5월 18일
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Nice hotel to stay for transfer flight.
Lintao
2024년 5월에 1박 숙박함
6/10 - 괜찮아요
Cameron
2024년 5월 18일
좋아요: 청결 상태
Service was slow on check in, parking is not included and will like cost you a minimum of £12. The restaurant was good, the food tasted great but the soft drinks/ nonalcoholic drink options were limited
Cameron
2024년 5월에 1박 숙박함
6/10 - 괜찮아요
KAYA C
단체 여행
2024년 5월 17일
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
The room was nice, but the air conditioning was not working properly due to the eco settings and it became quite hot. The food was delicious in the hotel dining area (I recommend the Tikka Masala), and the staff was incredibly friendly. Not much to do in the area, however it seems this is a great place to stay right before flying out of Heathrow.
KAYA C
2024년 5월에 1박 숙박함
2/10 - 너무 별로예요
mahesh
가족 여행
2024년 5월 17일
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
No Air conditioning,
mahesh
2024년 5월에 1박 숙박함
8/10 - 좋아요
Efren
연인과의 여행
2024년 5월 14일
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
It was ok
Efren
2024년 5월에 1박 숙박함
2/10 - 너무 별로예요
Thomas
2024년 5월 14일
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
You have to love or hate AI. I sent numerous messages to Expedio, advising that my mother had passed away, could not keep the booking, as funeral was the next day. Could i change, etc. Alas, the only response i get is AI. Which is nonsence
Thomas
2024년 5월에 1박 숙박함
6/10 - 괜찮아요
Mohammed Al
단체 여행, 출장 여행
2024년 5월 13일
keine Klima im Zimmer und das Frühstück ist nicht gut
Mohammed Al
2024년 5월에 3박 숙박함
답변 제공: Saurabh 님, 2024년 5월 14일
Dear Al,Thank you for choosing to stay at IBIS London Heathrow Airport and for sharing your feedback with us.We apologize for the inconvenience you experienced with the air conditioning in your room. Your comfort is our top priority, and we regret that we fell short in providing you with a comfortable environment during your stay. We will address this issue promptly to ensure it does not recur in the future.Furthermore, we're sorry to hear that the breakfast did not meet your expectations. Your feedback regarding the quality of our breakfast is valuable to us, and we will review it with our team to make necessary improvements.If there's anything else we can do to make your future stays more enjoyable or if you have any further concerns, please don't hesitate to reach out to us directly. We're here to ensure that you have a comfortable and pleasant experience with us every time.We appreciate your feedback, and we hope to have the opportunity to better serve you in the future.Warm regards,Saurabh SharmaNight Duty ManagerIBIS London Heathrow Airport
10/10 - 훌륭해요
Timothy
2024년 5월 13일
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The property is very close to the airport and to nearby bus stops and as well as grocery's stores. The room I was has easy view of planes landing. Though the room is a bit small but very comfortable. I will recommend anyone at anytime to this property.
Timothy
2024년 4월에 3박 숙박함
답변 제공: Saurabh 님, 2024년 5월 14일
Dear Timothy, Thank you for choosing to stay at IBIS London Heathrow Airport and for sharing your wonderful experience with us.We're thrilled to hear that our convenient location near the airport, bus stops, and grocery stores met your needs during your stay. It's great to know that you enjoyed the easy view of planes landing from your room, despite its size.We're delighted that you found your room to be very comfortable, and we appreciate your recommendation to others. Providing a comfortable and enjoyable stay for our guests is our top priority, and we're glad that we could meet your expectations.If there's anything else we can do to make your future stays even more enjoyable or if you need any further assistance during your time with us, please don't hesitate to reach out. We're here to ensure that you have a comfortable and pleasant experience with us every time.We look forward to welcoming you back for another great stay in the future.Warm regards,Saurabh SharmaNight Duty ManagerIBIS London Heathrow Airport
8/10 - 좋아요
Melissa
2024년 5월 13일
좋아요: 청결 상태, 직원 및 서비스
Bathroom could have used a better cleaning. Staff was very friendly and helpful. Beds very comfortable
Melissa
2024년 5월에 2박 숙박함
답변 제공: Saurabh 님, 2024년 5월 14일
Dear Melissa, Thank you for choosing IBIS London Heathrow Airport for your recent stay and for sharing your feedback with us.We're pleased to hear that you found our staff to be very friendly and helpful, and that you enjoyed the comfort of our beds.However, we apologize for any shortcomings in the cleanliness of the bathroom. Please rest assured that we take cleanliness very seriously, and we will address this issue with our housekeeping team to ensure it is rectified moving forward.If there's anything else we can do to make your future stays even more enjoyable or if you need any further assistance during your time with us, please don't hesitate to reach out. We're here to ensure that you have a comfortable and pleasant experience with us every time.Thank you for your valuable feedback, and we hope to have the opportunity to better serve you in the future.Warm regards,Saurabh SharmaNight Duty ManagerIBIS London Heathrow Airport
6/10 - 괜찮아요
Geoffrey 님, Sidney
2024년 5월 13일
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Average hotel that like all other so-called Heathrow Hotels was inconvenient to get to from the airport terminal with transportation only every hour.
Geoffrey
2024년 5월에 1박 숙박함
답변 제공: Saurabh 님, 2024년 5월 14일
Dear Geoffrey, Thank you for choosing to stay at IBIS London Heathrow Airport and for sharing your feedback with us.We apologize for any inconvenience you experienced with transportation to and from the airport terminal. Your feedback is important to us, and we will review our transportation options to see if there are ways we can improve the frequency or convenience for our guests.If there are any specific areas where we can improve to make your next stay more enjoyable, please feel free to share your feedback with us. We are committed to addressing any concerns and continuously improving our services.Thank you for choosing to stay with us, and we hope to have the opportunity to better serve you in the future.Warm regards,Saurabh SharmaNight Duty ManagerIBIS London Heathrow AirportDear [Guest's Name],Thank you for choosing to stay at IBIS London Heathrow Airport and for sharing your feedback with us.We apologize for any inconvenience you experienced with transportation to and from the airport terminal. Your feedback is important to us, and we will review our transportation options to see if there are ways we can improve the frequency or convenience for our guests.If there are any specific areas where we can improve to make your next stay more enjoyable, please feel free to share your feedback with us. We are committed to addressing any concerns and continuously improving our services.Thank you for choosing to stay with us, and we hope to have the opportunity to better serve you in the future.Warm regards,Saurabh SharmaNight Duty ManagerIBIS London Heathrow Airport
6/10 - 괜찮아요
CHRISTINE
2024년 5월 12일
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
It is a very good Airport hotel
Food and staff were excellent. TV remote needs to be replaced.
CHRISTINE
2024년 5월에 1박 숙박함
답변 제공: Saurabh 님, 2024년 5월 14일
Dear Christine, Thank you for choosing IBIS London Heathrow Airport for your recent stay and for sharing your feedback with us.We're pleased to hear that you found our hotel to be very good, and that you enjoyed the excellent food and service provided by our staff.However, we apologize for any inconvenience you experienced with the TV remote. Your feedback is important to us, and we will address this issue promptly to ensure it is rectified for future guests.If there's anything else we can do to make your future stays more enjoyable or if you have any further concerns, please don't hesitate to reach out. We're here to ensure that you have a comfortable and pleasant experience with us every time.Thank you for your valuable feedback, and we hope to have the opportunity to better serve you in the future.Warm regards,Saurabh SharmaNight Duty ManagerIBIS London Heathrow Airport
6/10 - 괜찮아요
Hideki
출장 여행
2024년 5월 12일
좋아요: 직원 및 서비스
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
The facilities in the rooms seemed a little dated.
Hideki
2024년 5월에 1박 숙박함
답변 제공: Saurabh 님, 2024년 5월 14일
Dear Hideki, Thank you for choosing to stay at IBIS London Heathrow Airport and for sharing your feedback with us.We appreciate your comments regarding the facilities in the rooms. Your feedback is valuable to us as we continuously strive to improve the quality of our accommodations for our guests.Please rest assured that we take your feedback seriously, and we will review the condition of our rooms to identify areas where updates or improvements may be needed.If there's anything else we can do to make your future stays more enjoyable or if you have any further concerns, please don't hesitate to reach out. We're here to ensure that you have a comfortable and pleasant experience with us every time.Thank you for your valuable feedback, and we hope to have the opportunity to better serve you in the future.Warm regards,Saurabh SharmaNight Duty ManagerIBIS London Heathrow Airport
2/10 - 너무 별로예요
Steve
2024년 5월 10일
Steve
2024년 5월에 1박 숙박함
답변 제공: Saurabh 님, 2024년 5월 14일
Dear Steve, Thank you for choosing IBIS London Heathrow Airport for your recent stay.We're disappointed to see that your experience did not meet your expectations, as indicated by the 1/5 rating. Your feedback is important to us, and we would appreciate any additional details you could provide about your stay so that we can address any issues and improve our services for future guests.Please feel free to reach out to us directly if you would like to discuss your experience further.Warm regards,Saurabh SharmaNight Duty ManagerIBIS London Heathrow Airport
8/10 - 좋아요
Heidi
2024년 5월 9일
좋아요: 직원 및 서비스
별로예요: 편의 시설/서비스
Not a convenient stay, even for Terminal 5 transportation on the way in. The ride to the airport was very convenient.
Hotel manager was fantastic but other staff not friendly or helpful.
Heidi
2024년 5월에 1박 숙박함
답변 제공: Saurabh 님, 2024년 5월 14일
Dear Heidi, Thank you for choosing IBIS London Heathrow Airport for your recent stay and for sharing your feedback with us.We're pleased to hear that you found the transportation to the airport convenient, although we apologize for any inconvenience you experienced with transportation to the hotel. Your feedback regarding this matter is valuable to us, and we will review our transportation options to see if there are ways we can improve the convenience for our guests.We're also sorry to hear that your experience with our staff did not meet your expectations. Providing friendly and helpful service to our guests is our priority, and we regret that we fell short in this regard. We will address this issue promptly with our team to ensure that all guests receive the level of service they deserve.If there's anything else we can do to make your future stays more enjoyable or if you have any further concerns, please don't hesitate to reach out. We're here to ensure that you have a comfortable and pleasant experience with us every time.Thank you for your valuable feedback, and we hope to have the opportunity to better serve you in the future.Warm regards,Saurabh SharmaNight Duty ManagerIBIS London Heathrow Airport
8/10 - 좋아요
Edwin
연인과의 여행
2024년 5월 8일
좋아요: 청결 상태, 직원 및 서비스
Reception was very welcoming and helpful to us being first time visitors to London - directions in getting to Central london!
Edwin
2024년 5월에 1박 숙박함
답변 제공: Saurabh 님, 2024년 5월 14일
Dear Edwin, Thank you for choosing IBIS London Heathrow Airport and for sharing your feedback with us.We're delighted to hear that our reception team was very welcoming and helpful during your stay, especially as first-time visitors to London. Providing excellent service and assistance to our guests is our priority, and we're glad that we could make your experience a positive one.If there's anything else we can do to make your future stays even more enjoyable or if you need any further assistance during your time with us, please don't hesitate to reach out. We're here to ensure that you have a comfortable and pleasant experience with us every time.We hope you enjoyed your visit to Central London, and we look forward to welcoming you back for another great stay in the future.Warm regards,Saurabh SharmaNight Duty ManagerIBIS London Heathrow Airport
8/10 - 좋아요
Simone
2024년 5월 7일
좋아요: 청결 상태, 직원 및 서비스
Simone
2024년 5월에 2박 숙박함
답변 제공: Saurabh 님, 2024년 5월 14일
Dear Simone, Thank you for choosing IBIS London Heathrow Airport and for rating your experience with us.We're pleased to see that you had a positive overall experience during your stay, as indicated by your 4/5 rating. Your satisfaction is important to us, and we're glad that we could meet your expectations.If there's anything else we can do to make your future stays even more enjoyable or if you need any assistance during your time with us, please don't hesitate to reach out. We're here to ensure that you have a comfortable and pleasant experience with us every time.We hope to have the pleasure of welcoming you back for another great stay in the future.Warm regards,Saurabh SharmaNight Duty ManagerIBIS London Heathrow Airport
8/10 - 좋아요
Justin
2024년 5월 7일
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
For the price it is a perfectly nice place to stay for a night near LHR
Justin
2024년 5월에 1박 숙박함
답변 제공: Saurabh 님, 2024년 5월 14일
Dear Justin, Thank you for choosing IBIS London Heathrow Airport and for sharing your feedback with us.We're pleased to hear that you found our hotel to be a perfectly nice place to stay for a night near Heathrow Airport, especially considering the price. Providing comfortable accommodations at a reasonable price is important to us, and we're glad that we could meet your expectations in this regard.If there's anything else we can do to make your future stays even more enjoyable or if you need any further assistance during your time with us, please don't hesitate to reach out. We're here to ensure that you have a comfortable and pleasant experience with us every time.We look forward to welcoming you back for another great stay in the future.Warm regards,Saurabh SharmaNight Duty ManagerIBIS London Heathrow Airport
10/10 - 훌륭해요
Kulwinder
2024년 5월 7일
Kulwinder
2024년 5월에 1박 숙박함
답변 제공: Saurabh 님, 2024년 5월 14일
Dear KulwinderThank you for choosing IBIS London Heathrow Airport and for rating your experience with us.We're delighted to see that you had a perfect stay with us, as indicated by your 5/5 rating. Your satisfaction is our top priority, and we're thrilled that we could meet your expectations.If there's anything else we can do to make your future stays even more enjoyable or if you need any assistance during your time with us, please don't hesitate to reach out. We're here to ensure that you have a comfortable and pleasant experience with us every time.We look forward to welcoming you back for another great stay in the future.Warm regards,Saurabh SharmaNight Duty ManagerIBIS London Heathrow Airport
10/10 - 훌륭해요
Helen
2024년 5월 6일
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Helen
2024년 5월에 1박 숙박함
답변 제공: Saurabh 님, 2024년 5월 14일
Dear Helen, Thank you for choosing IBIS London Heathrow Airport and for rating your experience with us.We're delighted to see that you had a perfect stay with us, as indicated by your 5/5 rating. Your satisfaction is our top priority, and we're thrilled that we could meet your expectations.If there's anything else we can do to make your future stays even more enjoyable or if you need any assistance during your time with us, please don't hesitate to reach out. We're here to ensure that you have a comfortable and pleasant experience with us every time.We look forward to welcoming you back for another great stay in the future.Warm regards,Saurabh SharmaNight Duty ManagerIBIS London Heathrow Airport
10/10 - 훌륭해요
Silas 님, Columbia
2024년 5월 6일
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Silas
2024년 4월에 1박 숙박함
답변 제공: Saurabh 님, 2024년 5월 14일
Dear Silas, Thank you for choosing IBIS London Heathrow Airport and for rating your experience with us.We're delighted to see that you had a perfect stay with us, as indicated by your 5/5 rating. Your satisfaction is our top priority, and we're thrilled that we could meet your expectations.If there's anything else we can do to make your future stays even more enjoyable or if you need any assistance during your time with us, please don't hesitate to reach out. We're here to ensure that you have a comfortable and pleasant experience with us every time.We look forward to welcoming you back for another great stay in the future.Warm regards,Saurabh SharmaNight Duty ManagerIBIS London Heathrow Airport
10/10 - 훌륭해요
Jemma
2024년 5월 5일
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great nights stay at the ibis. Just what I needed for a couple of hours lip before picking my husband up from the airport early in the morning
Jemma
2024년 5월에 1박 숙박함
답변 제공: SZ 님, 2024년 5월 14일
Dear Jemma,Thank you for sharing your experience with us. We're delighted to hear that you had a great night's stay at IBIS London Heathrow Airport and that it provided you with the rest you needed before picking up your husband from the airport early in the morning. If there's anything else we can assist you with or if you have any further comments, please don't hesitate to let us know. We're here to ensure your stay is comfortable and convenient.Warm regards,Stefan ZdirceaFront of House Team LeaderIBIS London Heathrow Airport
8/10 - 좋아요
Matthew 님, Saskatoon
2024년 5월 5일
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Quiet hotel
Matthew
2024년 5월에 1박 숙박함
답변 제공: SZ 님, 2024년 5월 14일
Dear Matthew,Thank you for your feedback. We're pleased to hear that you found IBIS London Heathrow Airport to be a quiet hotel. Ensuring a peaceful environment for our guests is important to us. If there's anything specific we can do to further enhance your experience or if you have any additional comments, please feel free to let us know. We're here to ensure your stay is comfortable and enjoyable.Warm regards,Stefan ZdirceaFront of House Team LeaderIBIS London Heathrow Airport
8/10 - 좋아요
Hisham
출장 여행
2024년 5월 5일
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Nice hotel given the price.
Hisham
2024년 5월에 1박 숙박함
답변 제공: SZ 님, 2024년 5월 14일
Dear Hisham,Thank you for your feedback. We're glad to hear that you found IBIS London Heathrow Airport to be a nice hotel considering the price. Providing value for our guests is important to us. If there's anything specific we can do to further improve your experience or if you have any additional comments, please feel free to let us know. We're here to ensure your stay is enjoyable and meets your expectations.Warm regards,Stefan ZdirceaFront of House Team LeaderIBIS London Heathrow Airport
6/10 - 괜찮아요
David 님, Miami
가족 여행
2024년 5월 4일
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Standard budget airport hotel
David
2024년 4월에 1박 숙박함
답변 제공: SZ 님, 2024년 5월 14일
Dear David,Thank you for your feedback. We appreciate your perspective on IBIS London Heathrow Airport as a standard budget airport hotel. If there's anything specific we can do to enhance your experience or if you have any further comments, please don't hesitate to let us know. We're here to ensure your stay meets your expectations and provides comfort and convenience.Warm regards,Stefan ZdirceaFront of House Team LeaderIBIS London Heathrow Airport
8/10 - 좋아요
Kemi
2024년 5월 3일
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Loved the comfort, cleanliness and overall ambience of the hotel.
*** please include a bottle of water alongside the tea compliments.
Thank you.
Kemi
2024년 4월에 3박 숙박함
답변 제공: Saurabh 님, 2024년 5월 14일
Dear Kemi, Thank you for choosing IBIS London Heathrow Airport and for sharing your feedback with us.We're thrilled to hear that you loved the comfort, cleanliness, and overall ambiance of our hotel. Providing a comfortable and welcoming environment for our guests is our top priority, and we're delighted that we could meet your expectations.Thank you also for your suggestion regarding including a bottle of water alongside the tea compliments. We value your feedback, and we will review this suggestion with our team to see how we can enhance our guest experience further.If there's anything else we can do to make your future stays even more enjoyable or if you need any further assistance during your time with us, please don't hesitate to reach out. We're here to ensure that you have a comfortable and pleasant experience with us every time.We look forward to welcoming you back for another great stay in the future.Warm regards,Saurabh SharmaNight Duty ManagerIBIS London Heathrow Airport