Is Maitrise Suites pet-friendly?

No, pets are not allowed at this property.

How much is parking at Maitrise Suites?

Self parking is available for GBP 20.00 per night.

What time is check-in at Maitrise Suites?

Check-in start time: 2 PM; Check-in end time: 6 AM. Early check-in is available for a fee of GBP 20.00 (subject to availability).

What time is check-out at Maitrise Suites?

Check-out is at noon. Late check-out is available for GBP 20.00 (subject to availability).

Where is Maitrise Suites located?

Located in Ealing, this hotel is 5.2 mi (8.4 km) from Wembley Stadium and within 12 mi (20 km) of Natural History Museum and Buckingham Palace. Big Ben and London Dungeon are also within 12 mi (20 km). Northfields Underground Station is 18 minutes by foot and South Ealing Underground Station is 21 minutes.

Maitrise Suites Reviews, Deals & Photos 2025

4/10 Poor

Natalie, California

Jul 22, 2019

Liked: Cleanliness, staff & service

Disliked: Property conditions & facilities

1. The hotel is located in not a very good neighborhood on a very busy street. Lots of sirens and street noise and the windows in the hotel are not soundproof! It’s hard to sleep. 2. The hotel seems very run down! Starting from the shattered glass door at the entrance to the torn wallpaper on the wall and chair torn. 3. no AC!! It wasn’t working in the while hotel. It was very stuffy in the summer. 4. I am allergic, so I brought my own sheets, they disappeared after cleaning and the hotel personnel could locate them I don’t recommend this place!

Stayed 5 nights in Jul 2019

8/10 Good

Crystal

Jul 9, 2019

Liked: Staff & service, room comfort

The hotel was great for a short stay and cole to public transportation.

Stayed 4 nights in Jul 2019

2/10 Terrible

Verified traveler

Jul 8, 2019

Disliked: Staff & service

Appalling Reception - Beware of booking

According to the rude receptionist who wouldn’t even make eye contact we had no reservation. Would call Hotel.com himself and only suggestion was to try and get us in a sister hotel half an hours drive away. Didn’t get in an apartment so please ignore my rating for cleanliness, comfort and condition

Stayed 1 night in Jul 2019

6/10 Okay

Verified traveler

Jun 21, 2019

Disliked: Cleanliness, property conditions & facilities, room comfort

Raw meat hotel

Booked here with the girls 5 mums off to see spice girls at wembley. The apartment its self was so big but it smelt like it had been cleaned using raw meat instead of cloths. The pigeons kept us awake all night and the sofa bed was down at the bottom so slept climing a hill all night. We definitely would not pay that sort of money again for it.

Stayed 1 night in Jun 2019

2/10 Terrible

Steven

Jun 7, 2019

Booking not received.

No idea what this hotel is like because hotels.com forgot to send the booking through to them. An hour and a half on the phone and they finally found us a replacement.

Stayed 1 night in Jun 2019

10/10 Excellent

Michelle

Jun 4, 2019

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wembley

So much to do and see ! Loved every moment !

Stayed 3 nights in May 2019

2/10 Terrible

Verified traveler

Jun 3, 2019

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

We did not stay here as the property said they had no booking for us even though expedia confirmed with them that they had our booking. The gentleman on the desk was rude and of no help and this was upsetting as we had travelled from far with two children. We had to leave and find alternative hotel

Stayed 1 night in Jun 2019

8/10 Good

Barbara

Jun 2, 2019

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice friendly people

Very nice and welcoming, quiet plenty to do and see in the surrounding area

Stayed 2 nights in May 2019

4/10 Poor

Verified traveler

May 31, 2019

Disliked: Staff & service, amenities

Nothing unique about the property. The only Thing good was we were able To check in earlier than usual

Stayed 2 nights in May 2019

6/10 Okay

AH

May 25, 2019

Liked: Property conditions & facilities

Checking in was a mess. The person at the reception didn’t know how to charge us and kept having to call someone on the phone to get instructions. It also took him 15 minutes to figure out how to program the key. We had a fussy baby with us who needed to go to sleep so it made things very frustrating. The apartment was very spacious and great for traveling with a 10 month old - there’s a a separate bedroom with a living room and a full kitchen. The floor wasn’t very clean though and when you have a baby, crawling all over the place is kind of what they do. Also the water temperature in the shower was impossible to adjust - either too hot or too cold. Otherwise it worked very well for us and the location is good.

Stayed 6 nights in May 2019

6/10 Okay

Richard

May 2, 2019

Liked: Cleanliness, staff & service

Ok

Tv remotes and cooktop did not work. Safe was already locked and the kids beds very uncomfortable. Staff generally helpful. West Ealing is 3 stations to Paddington- Area seemed OK

Stayed 4 nights in Apr 2019

6/10 Okay

Teng, USA

Apr 21, 2019

Disliked: Staff & service, amenities, property conditions & facilities

Very spacious ...good for a family but hotel doesn’t have a restaurant or vending machine to get some snacks ...we have to go out of the property to get something necessity...not a place for tourist. Location is very busy place...it’s always noisy almost 24 hours/ day ...can’t go to sleep till 2am or later because of the noise from outside and from other guests who’s staying there....terrible experience. Outside door is broken make me feel unsafe. There’s only 1 staff all the time. Like I said not a place for tourist. It looks like an apartment/ residents area not a hotel to stay if you’re just visiting London...you have to be brave to stay around that area..emergency sirens are almost everyday, it’s disturbing...and a lot of homeless lying down on the street as you walk to the train station.

Stayed 6 nights in Apr 2019

4/10 Poor

Verified traveler

Apr 21, 2019

Liked: Cleanliness

Disliked: Staff & service, amenities, property conditions & facilities

The Air condition was not working and the patio door key was not working and the room is pretty open from backside of patio which is a bigger safety concern

Stayed 6 nights in Apr 2019

10/10 Excellent

Jose, Sevilla

Apr 20, 2019

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

El espacio del estudio. Me falta algunos objetos para cocinar y los que están deben de sustituirse.

Stayed 5 nights in Apr 2019

6/10 Okay

Verified traveler

Apr 2, 2019

Disliked: Staff & service, room comfort

Not great!

Disappointed with this aparthotel.... our original booking was not on their system however the receptionist found us a room similar to what I had reserved with hotels.com . The issue we had was the sofa bed was not fit for the purpose and this only became apparent at around 9pm. See photo below showing numerous missing slats. We had to use the mattress on the floor! I did try contacting the reception but didn’t get any answer and as I was informed on arrival that the hotel was fully booked I thought it unlikely to be able to move rooms anyway. Also an issue with the shower/bath not having a slip mat... our Son did slip whilst showering. After speaking to reception the following morning I was denied a refund as apparently the Manager was not available and he is the only person who can authorise these.

Stayed 1 night in Mar 2019

8/10 Good

Verified traveler

Mar 29, 2019

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice

Overall it was good. Few minutes drive to westfield london. Also, there is Ealing Shopping Mall few stops away by using bus from the hotel.

Stayed 5 nights in Mar 2019

2/10 Terrible

Verified traveler

Mar 18, 2019

Disliked: Cleanliness, staff & service, property conditions & facilities

Dreckig! Unfähiges Personal! Zimmer mit kaputten Möbeln.

Stayed 2 nights in Mar 2019

8/10 Good

Verified traveler

Mar 10, 2019

Liked: Cleanliness, staff & service, property conditions & facilities

Bellissimi appartamenti, personale molto cordiale e disponibile. Hanno saputo aiutarci nello spostarci con i mezzi pubblici e risolvevano qualsiasi nostro problema. Servizio di pulizia giornaliero e impeccabile. Grazie per aver reso questi giorni ancora più gradevoli!

Stayed 3 nights in Mar 2019

4/10 Poor

Verified traveler

Mar 4, 2019

Disliked: Staff & service, property conditions & facilities

Appart hotel peu cher pour Londres dans un quartier à 35-40 minutes du centre ville (gare à 8 minutes et bus devant l'hotel). Quartier sans charme et peu accueillant surtout de nuit. Accueil déplorable (aucune explication sur le fonctionnement de l'hotel, aucune amabilité, pas de possibilité d'avoir une seconde carte de chambre malgré la demande et celle reçue cassée en deux...). Appartement rénové avec des matériaux de très basse qualité, état déplorable de la cuisine (meubles qui se défont etc), canapé lit dont le sommier casse quand on s'y assoit, robinetterie en fin de vie et à changer d'urgence, seche serviette qui se détache du mur etc Propreté laissant grandement à désirer : cheveux dans la salle de bain, miettes dans le grille-pain, tasses pas propres... Check-out déplorable : pas de bonjour, pas de merci, pas un mot et personnel se comportant de manière très "spéciale". Hôtel pas mal si vous n'avez que peu de moyens et voulez passer un week-end entre amis/famille pas cher à Londres sinon allez ailleurs, il y a beaucoup mieux!

Stayed 2 nights in Mar 2019

8/10 Good

James, Malaysia

Feb 14, 2019

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

We were pleasantly upgraded to a 2-bedroom apartment. It was very spacious and comfortable. There’s a bus stop near to the apartment. There were a few supermarkets and a bus stop nearby.

Stayed 3 nights in Feb 2019

4/10 Poor

Verified traveler

Feb 4, 2019

Liked: Staff & service

Disliked: Property conditions & facilities

Wij hebben een hotel met WiFi service geboekt. Er was ons hele verblijf GEEN WiFi dat is 1. Vervolgens krijgen we een kamer waar geen warm water in de badkamer was pas de volgende dag konden we een andere kamer krijgen dus niet kunnen douchen die dag. Hoe gaan we dit oplossen? Ik wou mijn vrouw verassen voor haar verjaardag maar dit is voor mijn gevoel een beetje geflopt.

Stayed 2 nights in Feb 2019

4/10 Poor

Verified traveler

Feb 3, 2019

Disliked: Property conditions & facilities

The condition of the apartments needsa lot of attention. Fixtures and fittings falling apart mattress uncomfortable to the point of springs rubbing your back. No heating working. Staff apparently tried to sort issues but manager nowhere to be seen.

Stayed 2 nights in Feb 2019

8/10 Good

Verified traveler

Jan 23, 2019

Liked: Staff & service, room comfort

Disliked: Property conditions & facilities

Best western ealing

Great location Property had no wife was down and they were fixing it. TV had no remote. Shower was difficult to control the temperature and kept getting really cold. Central heating was not working and the nights were freezing. Aside from the property was nice and great location. Would stay there again if issues are fixed thanks

Stayed 2 nights in Jan 2019

6/10 Okay

Shivesh, Trinidad & Tobago

Dec 28, 2018

After traveling for over 24 hours, we had woke up at 10 am the next day by the cleaning staff knocking. I asked them to come back in an hour so we could get ready and leave, and they never came back. Multiple things broken in the shower. The heater was not working in any room but the bedroom (thank God). Otherwise, the room was pretty nice.

Stayed 3 nights in Dec 2018

8/10 Good

Verified traveler

Aug 5, 2018

Liked: Cleanliness, property conditions & facilities, room comfort

Poor breakfast

Only 1 travel cot in room had to chase for a second which was unstable so used our own bought as a spare in case. No complimentary bottle of wine provided as booking confirmed would be. Breakfast sheet completed night before as asked. Over half items not available on delivery to room. Had to chase at reception to be told no milk no fruit no bread nor pastry items as offered!!!??? Why give people butter and jam what are we going to eat with it! Yoghurt was plain when we asked for fruit yoghurt. Absolute joke with 2 toddlers to feed. No high chair facility.

Stayed 1 night in Jul 2018

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