Hello Teajun, We very much appreciate your comments regarding your stay at the Novotel London Greenwich. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Regards, Nora E.- Front Office

Dear guest , Thank you so much for your positive review! We're thrilled to hear that you enjoyed your stay with us and that our executive room met your expectations. It's fantastic to know that you appreciated the design of our hotel and found the foyer to be excellent. We strive to provide our guests with a memorable experience, and we're delighted that we succeeded during your visit. We look forward to welcoming you back on your next trip! Novotel Front office team leader

Dear Delia,Warm Greetings of the Day!Thank you for sharing your feedback with us! We're delighted to hear that you had a positive experience during your stay and that you enjoyed the feel of our pillows. Providing a comfortable and restful experience for our guests is important to us, and we're thrilled that we could contribute to your overall satisfaction.If there's anything else you'd like to share or if you have any further suggestions, please feel free to reach out to us. We look forward to welcoming you back for another great stay in the future!Warm Regards,Merina ManandharFront Office Team MemberNovotel London Greenwich

Sehr geehrte Familie Vielen Dank, dass Sie sich die Zeit genommen haben, um Ihre Erfahrungen während Ihres Aufenthalts bei uns zu teilen. Es freut uns zu hören, dass unsere zentrale Lage direkt am Bahnhof für Sie als Familie mit zwei Kindern von 11 und 14 Jahren ideal war und Sie sich von der Nähe zu Restaurants, Cafés, Pubs und dem Park sowie der Themse positiv beeindruckt haben.Wir bedauern, dass Sie mit einigen Aspekten Ihres Zimmers nicht vollständig zufrieden waren. Wir nehmen Ihr Feedback zur Kenntnis und werden prüfen, wie wir unseren Gästen mit Toiletten für mehr Komfort entgegenkommen können.Es freut uns, dass Sie unser Frühstücksbuffet als ausreichend empfunden haben, obwohl wir verstehen, dass eine tägliche Variation wünschenswert ist. Ihre Anmerkung bezüglich der Matratze werden wir gerne an unser Team weitergeben, da es uns wichtig ist, dass unsere Gäste einen erholsamen Schlaf genießen können.Wir danken Ihnen nochmals für Ihre Rückmeldung und hoffen, Sie bald wieder bei uns begrüßen zu dürfen, um Ihnen einen noch angenehmeren Aufenthalt bieten zu können.

Dear Guest,Thank you so much for taking the time to share your wonderful experience at our hotel! We're thrilled to hear that you enjoyed your stay and that our team was able to exceed your expectations. Providing exceptional service and a comfortable environment for our guests is always our top priority, and it's fantastic to know that we hit the mark during your visit.It was a pleasure having you as our guest, and we hope to welcome you back for another fantastic stay in the future. If there's anything more we can do to enhance your experience next time, please don't hesitate to let us know.Thank you again for choosing to stay with us and for sharing your positive feedback. We can't wait to host you again soon!Warm regards,Alex RodriguesFront Office Team LeaderNovotel London Greenwich

Dear Guest,Thank you for your outstanding review and for awarding us a perfect rating! We're thrilled to hear that you had a fantastic experience with us. Your satisfaction is our top priority, and we look forward to welcoming you back for another wonderful stay.Best regards,Novotel Greenwich

Dear GuestThank you for awarding us a perfect score! We're thrilled to hear that you had a wonderful experience during your stay with us. Your satisfaction is our top priority, and we're grateful for your support. We can't wait to welcome you back for another fantastic stay!Best regards,NOVOTEL Greenwich

Thank you for your fantastic review! We're delighted to hear that you had a brilliant experience. We can't wait to welcome you back for another enjoyable stay

Thank you for your fantastic review! We're delighted to hear that you had a brilliant experience. We can't wait to welcome you back for another enjoyable stay.

Dear Kevin,Thank you for taking the time to share your feedback regarding your recent stay with us. We truly appreciate your input as it helps us to enhance the overall experience for our guests.We sincerely apologize for the issues you encountered during your stay. It is disheartening to learn that the service did not meet your expectations, and we regret any inconvenience caused by the temperature in your room. Our team is currently looking into the heating system to ensure it is functioning properly and effectively.We also apologize for the disturbance from the nearby train station and bars. We understand the importance of a peaceful environment for a good night's sleep. Please rest assured that we are exploring potential solutions to minimize external noise for our guests.Regarding the communication on checkout day, we apologize for any confusion. We will review our procedures to ensure a more proactive and accommodating approach in the future.Your feedback is invaluable to us, and we genuinely hope to have the opportunity to welcome you back, providing you with a more enjoyable and comfortable stay.Warm regards,Alex RodriguesNovotel London Greenwich

Dear John,Thank you for taking the time to share your feedback about your recent stay with us. We sincerely appreciate your valuable input as it helps us understand the guest experience and continually improve our services.At Novotel London Greenwich, we strive to create a comfortable and enjoyable environment for our guests, and your feedback is very important for us We genuinely value your input and hope to have the opportunity to welcome you back in the future.Warm regards,Alex RodriguesFront Office Team LeaderNovotel London Greenwich

Dear Daiva,Thank you so much for taking the time to share your wonderful review of your recent stay with us! We are thrilled to hear that you had a perfect 10/10 experience at our hotel.It's truly rewarding to know that our efforts to provide exceptional service and a comfortable environment have made your stay memorable. Our team works hard to ensure that every guest feels welcomed and has everything they need for a fantastic stay.We look forward to welcoming you back in the future and providing another outstanding stay. Thank you again for choosing our hotel.Warm regards,Alex RodriguesFront Office Team LeaderNovotel London Greenwich

Dear Willians,Thank you for taking the time to share your feedback on your recent stay with us. We appreciate your honest review.We're pleased to hear that you found our beds comfortable and enjoyed the convenient location with easy access to buses and trains. Your comfort and convenience are top priorities for us.We apologize for any inconvenience caused by the size and performance of the fridge in your room. We take your feedback seriously, and we will look into improving the refrigeration in that particular room to ensure a more satisfactory experience for our guests.We appreciate your constructive criticism, as it helps us identify areas for improvement. We hope to have the opportunity to welcome you back in the future and provide you with an even better experience.Thank you for choosing us, and we look forward to serving you again.Best regards,Alex RodriguesFront Office Team LeaderNovotel London Greenwich

Dear Kyle,Thank you so much for taking the time to share your feedback with us! We're thrilled to hear that your overall stay was great and that you found the accommodations super comfortable.Your suggestion about having milk and stirrers for tea is much appreciated, and we'll certainly take that into consideration for future improvements. We always aim to enhance our guests' experience, and your insights play a crucial role in helping us achieve that.We look forward to welcoming you back for another enjoyable stay. If there's anything else you'd like to share or if there are specific amenities you'd like to see in the future, please feel free to let us know.Safe travels, and we hope to see you again soon!Warm regards,Alex RodriguesFront Office Team LeaderNovotel London Greenwich

Dear Wayne,Thank you so much for taking the time to share your feedback regarding your recent stay with us. We are delighted to hear that you had a positive experience overall, and we truly appreciate your review.Your satisfaction is our top priority, and we are thrilled that you enjoyed your time at our hotel.If there are any specific details or suggestions you would like to share, please feel free to reach out to us. Your insights are invaluable as they help us continually improve and enhance the guest experience.Once again, thank you for choosing to stay with us, and we look forward to the opportunity of welcoming you back for another enjoyable stay.Warm regards,Alex RodriguesFront Office Team LeaderNovotel London Greenwich

Dear ClaireThank you so much for taking the time to share your feedback regarding your recent stay with us. We are delighted to hear that you had a positive experience overall, and we truly appreciate your reviewYour satisfaction is our top priority, and we are thrilled that you enjoyed your time at our hotel. Your insights are invaluable as they help us continually improve and enhance the guest experience.Once again, thank you for choosing to stay with us, and we look forward to the opportunity of welcoming you back for another enjoyable stay.Warm regards,Alex RodriguesFront Office Team LeaderNovotel London Greenwich

Dear Jill,Thank you so much for taking the time to share your feedback regarding your recent stay with us. We are delighted to hear that you had a positive experience overall, and we truly appreciate your review.Your satisfaction is our top priority, and we are thrilled that you enjoyed your time at our hotel. Your insights are invaluable as they help us continually improve and enhance the guest experience.Once again, thank you for choosing to stay with us, and we look forward to the opportunity of welcoming you back for another enjoyable stay.Warm regards,Alex RodriguesFront Office Team LeaderNovotel London Greenwich

Dear Matthew,Thank you so much for taking the time to share your feedback regarding your recent stay with us. We are delighted to hear that you had a positive experience overall, and we truly appreciate your rating.Your satisfaction is our top priority, and we are thrilled that you enjoyed your time at our hotel. Your insights are invaluable as they help us continually improve and enhance the guest experience.Once again, thank you for choosing to stay with us, and we look forward to the opportunity of welcoming you back for another enjoyable stay.Warm regards,Alex RodriguesFront Office Team LeaderNovotel London Greenwich

Dear Yusef,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Alex RodriguesFront Office Team LeaderNovotel London Greenwich

Dear Lisa,Thank you for taking the time to share your feedback on your recent stay at our hotel. We are delighted to hear that you enjoyed your experience.We appreciate your positive comments and are thrilled to know that you had a pleasant stay with us. Your satisfaction is our top priority, and it's always rewarding to receive positive feedback from our valued guests.Once again, thank you for choosing to stay with us, and we hope to have the pleasure of welcoming you back for another enjoyable stay in the future.Best regards,Alex RodriguesFront Office Team LeaderNovotel London Greenwich

Dear Stuart,Thank you so much for taking the time to share your positive experience with us! We are thrilled to hear that you felt warmly welcomed, enjoyed a clean and comfortable room, and had a great breakfast during your stay.Our team strives to create a memorable and enjoyable experience for our guests, and it's rewarding to know that we were successful in making your time with us special.We truly appreciate your kind words and hope to have the pleasure of welcoming you back in the future. If there's anything specific you loved or any suggestions you have for improvement, please feel free to share. We value your feedback and look forward to exceeding your expectations on your next visit.Safe travels!Best regards,Alex RodriguesNovotel London Greenwich

Dear Denny,Thank you so much for taking the time to share your experience with us! We're thrilled to hear that your stay at Novotel was enjoyable.It's fantastic to know that you found our breakfast to be fast and plentiful. We strive to provide a satisfying start to our guests' days. We're also pleased to hear that our staff made a positive impact with their efficiency and friendliness – we believe in providing exceptional service to ensure our guests feel right at home.It's wonderful that the housekeepers were helpful during your stay. We understand the importance of a clean and comfortable environment, and we're glad they contributed to your overall satisfaction.We're delighted you found our location convenient, especially with the proximity to Greenwich Park and the Cutty Sark. Being within walking distance of these attractions and having the DLR Station behind the hotel does make exploring the area and accessing rail services quite convenient. It's great to hear that our location served your travel needs well, especially with the easy access to Canary Wharf and the Elizabeth Line to Terminal 5.We appreciate your kind words and look forward to welcoming you back on your next visit to the area. If there's anything specific you'd like to share or suggest for improvement, please feel free to let us know. Your feedback is invaluable to us.Safe travels!Warm regards,Alex RodriguesNovotel London Greenwich

Dear Karee,Thank you for taking the time to share your feedback regarding your recent stay with us. We sincerely appreciate your input and apologize for any inconvenience you may have experienced.We regret to hear that the noise from the nearby train station and road impacted your stay. Our aim is to provide a comfortable and peaceful environment for our guests, and we apologize if we fell short in this regard. We understand how important a good night's sleep is, and we are actively exploring ways to address and minimize the noise disturbances in our rooms.Regarding the room temperature, we apologize for any discomfort caused by the limited window opening. Your feedback is valuable, and we will assess the ventilation in the room to ensure a more pleasant stay for our guests in the future.We truly appreciate your candid comments, as they assist us in identifying areas for improvement. If your travels bring you back to the area, we would welcome the opportunity to make amends and provide you with a more enjoyable experience.Thank you again for choosing to stay with us. We hope to have the chance to welcome you back in the future.Warm regards,Alex RodriguesNovotel London Greenwich

Dear Jasmin,Thank you for taking the time to share your experience with us. We are delighted to hear that you and your family enjoyed your 3-night stay at our hotel, appreciating our pleasant staff, excellent breakfast, and the convenient location near the railway and bus stops.We thank you for your candid explanation of your stay with us and we can only apologise if you feel that we felt short on our rooms.We hope to have the pleasure of hosting you and your family again, and please do not hesitate to contact us directly for any future reservations or concerns.Warm regards,Alex RodriguesFront Office Team Leader Novotel London Greenwich

Dear Kym,We very much appreciate your comments regarding your stay at the Novotel London Greenwich. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Kind regardsAlex RodriguesNovotel London Greenwich

Dear Kexin,We very much appreciate your comments regarding your stay at the Novotel London Greenwich. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Kind regardsAlex RodriguesNovotel London Greenwich

Hello Briony, Thank you for taking the time to share your feedback with us following your stay at our hotel. We're thrilled to hear that you enjoyed the overall experience and found the hotel to be lovely. However, we sincerely apologize for the inconvenience you experienced at the bar, and we appreciate you bringing this to our attention.Please rest assured that we take this matter seriously, and we will address it with our team to ensure that such incidents are not repeated in the future.We hope that despite this isolated incident, you will consider staying with us again in the future. If you do, we will strive to make your entire experience, including service at the bar, truly exceptional. Thank you for choosing our hotel, and we appreciate the opportunity to improve based on your valuable feedback.Regards, Nora E.- Front Office

Hello Vicky, Thank you for taking the time to share your feedback with us! We're delighted to hear that you enjoyed our great location and found the room to be clean. Your comfort is important to us, and we appreciate your input regarding the lack of a plug point next to the bed.We understand the convenience of having a plug point near the bed, and we apologize for any inconvenience this may have caused during your stay. Your feedback is valuable to us, and we will certainly take it into consideration as we strive to enhance the overall guest experience.Thank you for choosing us, and we look forward to serving you again soon!Regards, Nora E.- Front Office

Hello Sarah, We very much appreciate your comments regarding your stay at the Novotel London Greenwich. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Regards, Nora E.- Front Office

Dear Anthony,Thank you so much for taking the time to share your wonderful review! We're thrilled to hear that you had a perfect 10/10 experience during your stay with us. Your positive feedback means the world to us, and we're delighted that we could contribute to making your time here exceptional.Our team works hard to provide top-notch service, and it's always rewarding to know that our efforts are appreciated. We hope to have the pleasure of hosting you again in the future. If there's anything specific that stood out to you or any suggestions you have for us to make your next stay even better, please feel free to let us know.Once again, thank you for choosing our hotel. We look forward to welcoming you back for another fantastic stay.Warm regards,Alex RodriguesFront Office Team LeaderNovotel London Greenwich

Hello Jane, We sincerely apologize for the disappointing experience you had during your stay. Your feedback is invaluable to us, and we take your concerns seriously. We regret that the room décor did not meet your expectations and that cleanliness and temperature affected your stay. Please be assured that we will investigate the issues you've raised and take appropriate measures to address them as we strive to provide a comfortable and welcoming environment for all our guests.We hope you would consider giving us another chance in the future, and we will do our best to ensure a more positive and enjoyable experience during your next visit. Regards, Nora E.- Front Office

Dear Wayne,Thank you for taking the time to share your feedback regarding your recent stay at our hotel. We sincerely apologize for any inconvenience you experienced during your visit.We understand that the closure of the bar before 12pm and the unavailability of water in both the room and the bar were disappointing aspects of your stay. We truly value your input, as it allows us to identify areas where we can improve and enhance the overall guest experience.Rest assured that we are actively addressing these issues with our team to ensure that such incidents do not recur in the future. We appreciate your patience and understanding as we work to make the necessary improvements.If you have any further comments or specific details you would like to share, please feel free to reach out to our guest services team directly. Your satisfaction is of the utmost importance to us, and we would welcome the opportunity to make amends.Once again, we appreciate your feedback and thank you for choosing our hotel. We hope to have the chance to welcome you back in the future and provide you with a more positive and enjoyable experience.Sincerely,Alex RodriguesFront Office Team LeaderNovotel London Greenwich

Hello Fionnuala, Thank you for taking out time in leaving us a review. We are pleased that your overall stay us satisfactory however, we will to apologies that the state of the bathroom did not meet your expectations. As customer satisfaction is paramount to us, we will like to assure that our hotel is currently under renovations including the bathrooms. Thank you once again for the feedback and we do hope to welcome you back to the hotel in the nearest future where we hope to provide you a much better experience to supersede the last visit. Regards, Nora E.- Front Office

Dear Thomas,Thank you for taking the time to share your feedback on your recent stay with us. We're delighted to hear that you found our staff friendly, the facilities clean, secure, and the location convenient. Your input is valuable, and we appreciate your honesty in highlighting areas where we can improve.We apologize for any inconvenience regarding the lack of electric outlets next to the beds. We understand the importance of easy access for phone charging and will certainly take this into consideration for future enhancements to our room layouts.Regarding the separate room setup for the toilet, sink, shower, and bathtub, we appreciate your perspective. We recognize that room configurations can vary, and we'll assess the possibility of providing a more integrated design for a seamless experience in our future room planning.Your feedback is invaluable in helping us refine and improve our services. We hope to have the opportunity to welcome you back and provide you with an even more enjoyable stay.Thank you for choosing Novotel London Greenwich.Warm regards,Alex RodriguesFront Office Team LeaderNovotel London Greenwich

Dear Ana,We very much appreciate your comments regarding your stay at the Novotel London Greenwich. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Kind regardsAlex RodriguesNovotel London Greenwich

Dear Daniel,Thank you so much for your high score, It is fantastic to see you enjoyed your stay with us. We are looking forward to welcome you back to our hotel in the near future. Kind Regards, Billie-Anne

Dear Justin,Thank you for taking the time to share your recent experience with us. We appreciate your positive remarks about our convenient location near the train station and Greenwich, as well as your acknowledgment of the cleanliness of the room.However, we sincerely apologize for the inconvenience you faced with the room not being ready at check-in and the issue with the shower. We understand the importance of having functional facilities from the moment of arrival. Your feedback is crucial in helping us address these concerns and prevent similar issues in the future.We're pleased to hear that our staff was able to resolve the shower issue promptly on the second day. Nonetheless, we recognize the impact this had on your stay, and we're committed to ensuring a more seamless experience for our guests in the future.Thank you for bringing this to our attention. We hope to have the opportunity to welcome you back and provide you with the exceptional experience you deserve.Warm regards,Alex RodriguesFront Office Team LeaderNovotel London Greenwich

Dear Craig,Thank you so much for taking the time to share your positive experience with us! We're thrilled to hear that you enjoyed our hotel's great location, making it convenient for exploring both London and the historic gems right here in Greenwich.Our team strives to provide a memorable experience for our guests, and we're delighted to know that you found the surrounding area full of historic buildings and places of interest. If there's anything specific that stood out to you during your stay, or if there's anything we can improve upon for your next visit, please don't hesitate to let us know.We look forward to welcoming you back in the future and hope you have many more wonderful adventures in London and beyond.Best regards,Alex RodriguesFront Office Team LeaderNovotel London Greenwich

Dear Christopher,Thank you for taking the time to share your feedback regarding your recent stay with us. We sincerely appreciate your kind words about our reception team's greeting and their assistance with travel information around the O2 Arena. We're pleased to hear that the initial impression of your room, including the bed and TV, was positive.However, we are truly sorry to learn about the issues you encountered during your stay. Please accept our sincere apologies for the condition of the toilet enamel and any inconvenience it may have caused. We understand the importance of a clean and well-maintained room, and we appreciate you bringing this to our attention. Rest assured that we will address this matter promptly to ensure it does not happen again.Additionally, we apologize for the challenges you experienced with the shower and its connections. Your comments about the difficulty in using the shower and the condition of the bathroom are valuable to us, and we will investigate and rectify these issues immediately.Regarding the USB charge point and the asymmetry of amenities in the room, we appreciate your observation and will take this into consideration for future improvements.We understand your concerns about the value for money, and we sincerely regret that we did not meet your expectations in this regard. Your feedback is essential to us, and we will use it to make the necessary enhancements to provide a more comfortable and enjoyable experience for our guests.Once again, thank you for sharing your feedback, and we hope to have the chance to welcome you back in the future for an improved stay.Warm regards,Alex RodriguesFront Office Team LeaderNovotel London Greenwich

Dear Guest, Thank you for taking the time to tell us about your experience at the Novotel London Greenwich. I'm delighted to see you have provided us a very high score. If there's anything else you'd like to share about your stay or if you have any questions, please feel free to let us know. We look forward to welcoming you back in the future! Many thanks, Billie-AnneReservations + Conferences Coordinator

Hello Robert,Thank you for taking the time to tell us about your experience at the Novotel London Greenwich. I'm delighted to see you have given us a high score for your stay.If there's anything else you'd like to share about your stay or if you have any questions, please feel free to let us know. We look forward to welcoming you back in the future! Many thanks, Billie-Anne, Reservations + Conferences Coordinator

Dear Shreya,We very much appreciate your score regarding your stay at the Novotel London Greenwich. It is always a pleasure to receive positive feedback. I will share these with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Fabio RodriguesNovotel London Greenwich

Hello Ruth, Thank you for taking the time to tell us about your experience at the Novotel London Greenwich. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence.We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.Regards, Nora E.- Front Office

Dear Guest,We very much appreciate your feedback regarding your stay at the Novotel London Greenwich. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Kind regardsFabio RodriguesNovotel Reception

Dear Danson,We very much appreciate your comments regarding your stay at the Novotel London Greenwich. It is always a pleasure to receive positive feedback.I hope to welcome you again in the near future.Kind regardsFabio RodriguesNovotel Reception Team

Dear Carolyn,Thank you so much for your great feedback, It is fantastic to hear that our staff were friendly and our rooms are spacious and clean. We are looking forward to welcome you back to our hotel in the near future.Kind Regards,Billie-Anne

Dear Ming,We very much appreciate your comments regarding your stay at the Novotel London Greenwich. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Fabio RodriguesNovotel London Greenwich