The DoubleTree by Hilton Hotel London ExCel, near the O2 Arena, offers a tranquil eco-certified escape from city bustle. Guests can use the 24-hour gym, work at the business center, or unwind on the terrace while staff handle dry cleaning and other needs.
Located in Docklands, a neighborhood in London, DoubleTree by Hilton Hotel London ExCel is near the airport and on the waterfront. Tower of London and The Shard are notable landmarks, and travelers looking to shop may want to visit Westfield Stratford City. Looking to enjoy an event or a game? See what's going on at ExCeL Exhibition Centre or London Stadium. Visit our London travel guide
Excel, 2 Festoon Way, Royal Victoria Dock, Newham, London, England, E16 1RH
What's nearby
ExCeL Exhibition Centre
3 min walk - 0.3 km
IFS Cloud Royal Docks Station
3 min drive - 1.7 km
Thames River
5 min drive - 2.4 km
Thames Barrier Park
9 min walk - 0.8 km
Royal Victoria Bridge
13 min walk - 1.2 km
Getting around
Prince Regent Station
5 min walk
West Ham Station
7 min drive
London City Airport (LCY)
7 min drive
Restaurants
Caffè Nero
14 min walk
Subway
10 min walk
Costa Coffee
13 min walk
Sandwich & Co.
14 min walk
Chicken Hut
10 min walk
About this property
DoubleTree by Hilton Hotel London ExCel
Upscale hotel near ExCeL Exhibition Centre
Located close to O2 Arena, DoubleTree by Hilton Hotel London ExCel provides a terrace, dry cleaning/laundry services, and a bar. Free in-room WiFi is available to all guests, along with a 24-hour gym and a business center.
Other perks at this hotel include:
Buffet breakfast (surcharge), self parking (surcharge), and an electric car charging station
Express check-out, a computer station, and concierge services
ATM/banking services, a front-desk safe, and luggage storage
Guest reviews give top marks for the helpful staff
Room features
All 287 rooms boast comforts such as laptop-compatible safes and laptop-friendly workspaces, as well as perks like free WiFi and air conditioning.
More conveniences in all rooms include:
Bathrooms with free toiletries and hair dryers
Wardrobes/closets, free infant beds, and daily housekeeping
Awards and affiliations
Eco-Certified Property
This property participates in the Green Key (Foundation for Environmental Education) and Green Tourism Program, programs that measure the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends; GBP 19.50 per person
A bar/lounge
A restaurant
Snack bar/deli
Things to do
24-hour gym
Family friendly
In-room crib
Laundry facilities
Snack bar/deli
Soundproofed rooms
Conveniences
24-hour front desk
ATM
Free newspapers in lobby
Laundry facilities
Luggage storage
Safe at front desk
Vending machine
Guest services
Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Multilingual staff
Tour and ticket assistance
Business services
2 meeting rooms
882 square feet of conference space
Business center
Computer station
Outdoors
On the waterfront
Terrace
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Assistive listening devices
Elevator
Handrails in stairways
Visual alarms in hallways
Well-lit path to entrance
Wheelchair accessible (may have limitations)
Wheelchair-accessible business center
Wheelchair-accessible concierge desk
Wheelchair-accessible gym
Wheelchair-accessible parking
Wheelchair-accessible path to elevator
Wheelchair-accessible public washroom
Wheelchair-accessible registration desk
Wheelchairs on site
More
9 floors
Banquet hall
Built in 2003
Designated smoking areas
Room amenities
Bedroom
Bedsheets provided
Blackout drapes
Free crib
Bathroom
Free toiletries
Hair dryer
Private bathroom
Towels provided
Entertainment
Pay movies
TV
Food and drink
Limited room service
More
Air conditioning
Connecting rooms available
Desk
Free daily newspapers
Iron/ironing board
Laptop workspace
Laptop-compatible safe
Phone
Safe
Soundproofed rooms
Policies
Check-in
Check-in start time: 3 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18
Check-out
Check-out before noon
Contactless check-out available
Late check-out subject to availability
Late check-out fee: GBP 10
Express check-out available
Special check-in instructions
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
This property will place a credit card authorization for GBP 50 for any bookings where payment for the stay will be made on site instead of at the time of booking.
Access methods
Staffed front desk
Pets
Pets allowed for an extra charge of GBP 35 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total (up to 77 lbs per pet)
Pets cannot be left unattended
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available
Children and extra beds
Children are welcome
Children up to the age of 12 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property
Property payment types
Important information
Optional extras
Fee for buffet breakfast: approximately GBP 19.5 per person
Self parking fee: GBP 15 per night
Pet fee: GBP 35 per accommodation, per stay
Service animals are exempt from fees
Early check-in is available for a fee (subject to availability)
Late check-out fee: GBP 10 (subject to availability)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
We should mention
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests under 18 years old are not allowed in the fitness facility
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)
National rating
This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.
Property is also known as
Ramada Hotel London Docklands
Ramada London Docklands
DoubleTree Hilton Hotel London ExCel
DoubleTree Hilton London ExCel
DoubleTree by Hilton Hotel London ExCel Hotel
DoubleTree Hilton Hotel ExCel
DoubleTree by Hilton Hotel London ExCel London
DoubleTree by Hilton Hotel London ExCel Hotel London
Frequently asked questions
Is DoubleTree by Hilton Hotel London ExCel pet-friendly?
Yes, this property allows dogs (limit 1 total) with a maximum weight of up to 77 lbs per pet. There's a fee of GBP 35 per accommodation, per stay. Service animals are exempt from fees.
How much does it cost to stay at DoubleTree by Hilton Hotel London ExCel?
As of Mar 9, 2026, prices found for a 1-night stay for 2 adults at DoubleTree by Hilton Hotel London ExCel on Mar 22, 2026 start from ₩139,529, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
How much is parking?
Self parking is available for GBP 15 per night. Limited spots are available.
What time is check-in at DoubleTree by Hilton Hotel London ExCel?
Check-in start time: 3 PM; Check-in end time: midnight. A fee applies for early check-in (subject to availability). Late check-in is available during limited hours.
What time is check-out at DoubleTree by Hilton Hotel London ExCel?
Check-out is at noon. Late check-out is available for GBP 10 (subject to availability).
Where is DoubleTree by Hilton Hotel London ExCel located?
Located in Docklands, this hotel is 0.3 mi (0.5 km) from ExCeL Exhibition Centre and 2.4 mi (3.9 km) from O2 Arena. London Stadium and Westfield Stratford City are also within 6 mi (10 km). Prince Regent Station is 5 minutes by foot and Royal Albert Station is 7 minutes.
Can I cancel my reservation for free and receive a full refund?
Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.
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Reviews
DoubleTree by Hilton Hotel London ExCel Reviews
8.4
Very Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Not only were we greeted with warm cookies upon arrival but we received free parking thanks to a friendly conversation with one of the team - stellar service!
The customer service at this hotel went above and beyond to help each guest. This hotel is right on the river Thames and is beautiful. The beds are comfortable. The restaurant is accommodating. Great stay!!!
Hotel is fine. Bed was comfortable and staff were delightful.
The hotel itself was rather average and the facilities were suitable but not amazing. I would stay here again but I also note that there were lots of hotels at this price point, so worth looking at others too as nothing really stands out about this hotel.
Hotel was easy to find with parking facilities. Great welcome by Irene when we arrived at front desk. Hotel was clean. Good breakfast and comfy bed. Would stay again
Was a good comfortable stay. Only negative comment is the view from our window was the rubbish bins that are not nice visually and load when the doors are opened regularly for them to be emptied.
Great hotel, though for some reason the booking on their system only showed one person rather than 3 as per Expedia. This was cleared up once I informed them. Food at the restaurant and bar was excellent.