Some ways great, some ways not so. Location and area are excellent for central London. Staff are helpful and polite, rooms and facilities are clean and modern. Downside is rooms, while efficient are cramped. Everything is tight and little storage. Lobby of hotel is like an Internet cafe, so many laptops and people working in there all day it was at times difficult as a guest, to find a seat. Breakfast eggs were oily and sausages dry, so didn’t explore the menu after that as it was off putting. But overall a great stay.