“Great location, clean but small rooms. Staff is friendly but absolutely clueless when it comes to how to handle sophisticated travelers. It’s obvious there is no training of front desk staff, nor servers in the bar or restaurant. Long wait times for in the bar / lounge area, to get a towel, to check-out, for the elevator, etc. Two star service for 4-star prices.”
“The hotel was beautiful and the staff were so friendly and kind! The only concern I had was our sink not draining for the duration of the stay. Also, the elevator was very outdated. The parking is a toss-up, I recommend doing valet!!! I would come again just to see the staff though, wonderful crew!”