리셉션

비벌리 로럴 호텔 여행 후기

3 out of 5
비벌리 로럴 호텔
8018 Beverly Blvd, Los Angeles, CA

이용 후기

8.2

매우 좋아요

평점 10 - 훌륭해요. 1000개 이용 후기 중 453개" "
평점 8 - 좋아요. 1000개 이용 후기 중 293개" "
평점 6 - 괜찮아요. 1000개 이용 후기 중 123개" "
평점 4 - 별로예요. 1000개 이용 후기 중 67개" "
평점 2 - 너무 별로예요. 1000개 이용 후기 중 64개" "

8.4/10

청결 상태

8.4/10

직원 및 서비스

7.6/10

편의 시설/서비스

8.0/10

숙박 시설 상태 및 시설

8.0/10

친환경

이용 후기

10/10 - 훌륭해요

EUNHAE

2023년 4월에 2박 숙박함
답변 제공: General Manager 님, 2023년 5월 2일
Thank you Eunhae.

2/10 - 너무 별로예요

Youngrang

2022년 9월에 5박 숙박함
답변 제공: General Manager 님, 2022년 10월 5일
Thank you for sharing your experience. We will do our best to improve.

8/10 - 좋아요

bomi

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
기대이상!
2020년 1월에 1박 숙박함
답변 제공: Joseph T 님, 2020년 3월 31일
Thank you for taking the time to give us a positive review. We are happy you enjoyed your stay.

8/10 - 좋아요

HYUK JOO

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2020년 2월에 1박 숙박함
답변 제공: Joseph T 님, 2020년 3월 31일
Thank you for taking the time to give us a positive review. We are happy you enjoyed your stay.

6/10 - 괜찮아요

JIHYUN

좋아요: 청결 상태
별로예요: 객실의 편안함
2020년 2월에 3박 숙박함
답변 제공: Joseph T 님, 2020년 3월 31일
We are very happy that you enjoyed your stay with us. Thank you for taking the time to give us a review.

4/10 - 별로예요

Nigel

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Looks better on the website. No front desk staff present at check-in. Elevator was not operational. Mold present in the bathroom. Tiles missing the shower. Stay somewhere else.
2024년 5월에 2박 숙박함

10/10 - 훌륭해요

Katherine

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
This is such a cool mid-century modern motel. Nicely updated but still keeping that style. Room was large, comfortable, with retro refrigerator and microwave. Nice toiletries provided, spacious shower. I loved it!
2024년 5월에 1박 숙박함

6/10 - 괜찮아요

Kaleb

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I gave a 3 overall because the A/C unit sounds like an alien space ship and is really loud. And the walls are thin. I could hear my neighbors conversation clear as day while I was trying to sleep at 12:00am at night. But everything else was good.
2024년 5월에 1박 숙박함

4/10 - 별로예요

Hernando

가족 여행
별로예요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Not very good location.
2024년 5월에 1박 숙박함
답변 제공: Beverly Laurel Hotel Management 님, 2024년 5월 21일
Thank you.We value your feedback.

10/10 - 훌륭해요

Lauren

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Had an awesome time, cute rooms/pool/diner
2024년 5월에 4박 숙박함
답변 제공: Beverly Laurel Hotel Management 님, 2024년 5월 21일
Thank you, Lauren. It's great to hear about your enjoyable experience.

6/10 - 괜찮아요

Kimberly

연인과의 여행, 가족 여행
별로예요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
This is a cute kitschy hotel that would be great however, many components of the property were not functioning well. In the advertisement it shows the Beverly Laurel sign lit up with the hotel grounds and it was not. No elevator service was provided. I don’t remember if I read this in the description, however, not having an elevator in this hotel was a complete hindrance. I feel as though the pictures and description on Expedia didn’t quite match the reality of the property. The front desk staff checked us and offered no help with luggage. As we entered in the room, the lighting was weirdly wired. There is not enough plugs. The rooms are very small, which are OK if you don’t have a lot of luggage and you’re not expecting to stay for a long period of time. Our room was a two double bed room, and the location of the AC unit was very noisy and did not compensate for cooling the whole room. The neighborhood was fine , close to all of the West Hollywood locations and shopping districts however, the streets around this area are dirty and there are a lot of homeless people. Parking was very tight however was free. This location is a great place to stay without children and if you’re not looking for too much glitz and glamour. Also the attached restaurant was worth the money.
2024년 5월에 2박 숙박함
답변 제공: Beverly Laurel Hotel Management 님, 2024년 5월 16일
Thank you for taking the time to share your experience. Your concerns have been taken into consideration and we will work towards improving in the future.

4/10 - 별로예요

Matthew

연인과의 여행, 출장 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The word that best describes the Beverly Laurel is shabby. Although the lobby seems to belong to a hip, SoCal boutique hotel, the accommodations tell a much different story. The rooms have bad lighting, thin, stained sheets, tiny sofa-cushion size pillows on the beds, saggy old mattresses and noisy, worn out air conditioning/heater units. Surfaces are sticky and you wouldn’t dare to walk around without socks. As the icing on the cake, the hotel has the nerve to charge a resort fee. I’ll never stay here again.
2024년 5월에 1박 숙박함
답변 제공: Beverly Laurel Hotel Management 님, 2024년 5월 16일
Thank you for taking the time to share your experience. Your concerns have been taken into account and we will strive to improve moving forward.

10/10 - 훌륭해요

Mark 님, Alma

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Always enjoy our stays there.
2024년 3월에 4박 숙박함
답변 제공: Beverly Laurel Hotel Management 님, 2024년 5월 14일
Thank you, Mark.

8/10 - 좋아요

Tylan

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
First time back in 25 years. So glad that this motel is still around and in decent shape. I could walk to so many places I needed to be.
2024년 5월에 1박 숙박함
답변 제공: Beverly Laurel Management 님, 2024년 5월 12일
Tylan, it's great to welcome you back.We are happy to have remained an option for you after such a long time.

10/10 - 훌륭해요

ALAN 님, Las Vegas

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2nd time I stayed here for a test at Cedars Sinai. Everything worked except the clock dead battery and the elevator was not working secondary to some upgrades.
2024년 5월에 1박 숙박함
답변 제공: Beverly Laurel Hotel Management 님, 2024년 5월 14일
Thank you, Alan.

10/10 - 훌륭해요

MINAMI

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
スタッフのみなさんがとても親切でした!ありがとう! 私が泊まった時は夜は静かで、快適でした。 いいホテルでした。
2024년 5월에 2박 숙박함
답변 제공: Beverly Laurel Management 님, 2024년 5월 12일
Thank you, Minami.

6/10 - 괜찮아요

Calle

단체 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설
The hotel was cute and clean. The bed was comfy. There was a microwave and coffeemaker in the hotel room. Parking was easy. However, the elevator is not working and the staff member didnt even warn us when he told us how to get to our room on the 3rd floor- with all of our luggage. The construction next door started at 7am. It was very loud and definitely couldn’t sleep through it. This trip was for leisure and a quiet place is at the top of my list when I am on vacation. So I was very disappointed to wake up so early. We paid the $35 resort fee which just seems like an extra fee for a place with no working elevator and housekeeping that doesn’t come daily. We didn’t have time to use the pool. Although the pool area seemed nice and guests were relaxing around the pool since we arrived on a beautiful day. It was a perfect and safe walk to Hollywood improve. I would stay here again but for the noise and elevator. I do wish we booked a quiet place.
답변 제공: Beverly Laurel Hotel Management 님, 2024년 5월 14일
Thank you, Calle.Our team is committed to assisting in any way they can, particularly now that our elevator is temporarily unavailable until upgrades are completed. We apologize for failing to do so in this case.

8/10 - 좋아요

Mikaela

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
We stayed 5 nights at the Berverly Laurel Inn and we loved this place. It was one of the more affordable hotels/motels in the area and because it was so central to everything we wanted to do it was the perfect choice for us. We really did enjoy our stay there, a few things to know if you’re planning on staying there: Noise Level It was very loud in the surrounding area, a huge construction site is right next to the Inn so starting at 8am you’ll be able to hear loud construction. It is an older hotel so noise travels very easily and the walls are thin enough that the music playing in the pool area can be heard in your room as well as cleaners carts rolling through. My boyfriend sleeps with earplugs in anywhere we go and he was fine but I don’t like to sleep with ear plugs so I had to put white noise on to stay asleep. Cleanliness I couldn’t stop commenting on how good it smelt within the common spaces and our room! So so clean smelling, it’s my biggest thing with hotels is the smell and this place was awesome! You can request a day ahead to have your room cleaned as well but they will not automatically provide cleaning. Area/activity & food We found it very easy to find things to do in and around the area. It’s super central to popular attractions like Santa Monica Pier, Venice Beach, Sunset Blvd, West Hollywood, The Grove and more! We don’t mind walking so we chose to walk places and had no issues with the walkability of the area! Overall it was lovely!!
2024년 4월에 5박 숙박함
답변 제공: Beverly Laurel Management 님, 2024년 5월 5일
Thank you, Mikaela.We are pleased that you had a great time during your stay with us.Your willingness to share your experience with our team and future guests is greatly appreciated.

6/10 - 괜찮아요

John

연인과의 여행
좋아요: 청결 상태
별로예요: 직원 및 서비스
The man at the front desk was not very welcoming at check-in. We asked where the elevator was, and he gave us directions, and then informed me us was broken. The hot tub at the pool area was not working and out of service. Nothing special about this hotel, and we would not stay there again.
2024년 4월에 1박 숙박함
답변 제공: Beverly Laurel Management 님, 2024년 5월 5일
Thank you, John.We do apologize for your less than ideal stay.

8/10 - 좋아요

Heather N

가족 여행
좋아요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Staff was helpful. We had a large sitting area and separate bedroom suite which was nice. There were no door signs to let housekeeping know to clean, so no clean towels. The elevator was broken.
2024년 4월에 4박 숙박함
답변 제공: Beverly Laurel Management 님, 2024년 5월 5일
Thank you, Heather.We are glad you enjoyed one of our suite rooms.

6/10 - 괜찮아요

Chisa 님, Kawasaki

2024년 4월에 2박 숙박함
답변 제공: Beverly Laurel Hotel Management 님, 2024년 5월 21일
Thank you.

6/10 - 괜찮아요

Stephen

좋아요: 청결 상태, 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
2024년 4월에 1박 숙박함
답변 제공: Beverly Laurel Management 님, 2024년 4월 28일
Thank you.

8/10 - 좋아요

Celine

2024년 4월에 4박 숙박함
답변 제공: Beverly Laurel Hotel Management 님, 2024년 5월 14일
Thank you, Celine.

10/10 - 훌륭해요

Scott

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
Would have been perfect but the elevator is out of service!!
2024년 4월에 1박 숙박함
답변 제공: Beverly Laurel Management 님, 2024년 4월 21일
Thank you, Scott.

10/10 - 훌륭해요

Dionne

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I love staying here. My first time was about 25 years ago & it’s still my first choice whenever I’m in town. The staff is always so friendly & the upgrades they made to the property are just right. Location is perfect for our needs. Having 24 hr Swingers downstairs really is a bonus too.
2024년 4월에 3박 숙박함
답변 제공: Beverly Laurel Management 님, 2024년 4월 16일
Thank you, Dionne. It's a pleasure to welcome you back. We look forward to your future stays.

8/10 - 좋아요

Mark

2024년 4월에 2박 숙박함
답변 제공: Beverly Laurel Management 님, 2024년 5월 4일
Thank you, Mark.

10/10 - 훌륭해요

Christa 님, Campbell

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Fun retro hotel. Classic diner attached. Free valet parking. Close to Hollywood, Beverly Hills, Santa Monica, etc. Front desk was friendly and helpful. Super quiet hotel.
2024년 4월에 1박 숙박함
답변 제공: Beverly Laurel Management 님, 2024년 4월 13일
Thank you, Christa. We are pleased to hear that you were able to have a great time on your trip while staying with us.

10/10 - 훌륭해요

Ben

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great place to stay when I come to Los Angeles for work!
2024년 4월에 3박 숙박함
답변 제공: Beverly Laurel Management 님, 2024년 4월 11일
Thank you, Ben.

4/10 - 별로예요

Peter 님, Surry Hills

연인과의 여행
좋아요: 청결 상태
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
Elevator was broken, so was the heating which was not ok as it was really cold weather. Also internet was very patchy & stopped working altogether overnight. Very overpriced considering how many things weren’t working, after one night we checked out & moved somewhere else
2024년 4월에 2박 숙박함
답변 제공: Beverly Laurel Management 님, 2024년 4월 10일
We apologize for any inconvenience caused and are currently working to address those concerns. Your willingness to stay despite those concerns is greatly appreciated.Thank you, Peter.

10/10 - 훌륭해요

Linda

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Love ♥️
2024년 3월에 23박 숙박함
답변 제공: Beverly Laurel Management 님, 2024년 4월 10일
Thank you, Linda.We always enjoy having you as our guest.

6/10 - 괜찮아요

sherri

2024년 4월에 1박 숙박함
답변 제공: Beverly Laurel Management 님, 2024년 4월 26일
Thank you, Sherri.

6/10 - 괜찮아요

Romy

가족 여행
Good for the price , had to book it last minute. Cleaning is not the best , you have to request daily maintenance to thw room and even though ask several time for clean towels and toiletries. Location is 20 min away for main streets and city sightseeing. No to many good restaurants near by
2024년 3월에 4박 숙박함
답변 제공: Beverly Laurel Management 님, 2024년 4월 10일
Thank you, Romy.We value your helpful information. Our team will make use of your information to enhance our services.

10/10 - 훌륭해요

Christopher

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Property was in a very safe and walkable area, 4 blocks from the Grove and Farmers Market and reasonably close to Melrose and Hollywood walk of fame. Will definitely return. Also Swingers restaurant next door is absolutely fabulous!
2024년 3월에 2박 숙박함
답변 제공: Beverly Laurel Management 님, 2024년 4월 10일
Thank you, Christopher.We are happy to hear about your enjoyable experiences during your stay with us.

10/10 - 훌륭해요

Kathleen

2024년 4월에 1박 숙박함
답변 제공: Beverly Laurel Management 님, 2024년 4월 23일
Thank you, Kathleen.

4/10 - 별로예요

Cami

가족 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
The pictures were beautiful and we could see glimpses of that here and there. Our room was very musty, had missing tiles in the shower, mold behind the sink, a bathroom door that wouldn’t close, a bathroom light that turned itself on and off, and a semi working heater. To top it off our room was never cleaned during our three night stay. The valet was amazing and quick. The staff, for the most part, was friendly.
2024년 3월에 3박 숙박함
답변 제공: Beverly Laurel Management 님, 2024년 4월 3일
Thank you, Cami.It means a lot to us that you took the time to share your experience from your recent stay with us. Your experience will help our team improve our services.

10/10 - 훌륭해요

Dr. Robert 님, Beverly Hills

좋아요: 청결 상태, 직원 및 서비스
Good check-in and valet
2024년 3월에 1박 숙박함
답변 제공: Beverly Laurel Management 님, 2024년 3월 28일
Thank you, Dr. Robert.

10/10 - 훌륭해요

Madison

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Such a cute hotel right next to a cute diner perfect for breakfast lunch or dinner. Also an amazing location close to Beverly hills, weho, and Hollywood Blvd. Such a cute vintage feel took us back and we loved it
2024년 3월에 1박 숙박함
답변 제공: Beverly Laurel Management 님, 2024년 3월 26일
Thank you, Madison.We're glad to hear about your enjoyable experience.

6/10 - 괜찮아요

Jessica 님, Victoria

가족 여행
좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
The rooms are in quite poor condition. Our bathroom door did not close and the beds were teeny tiny. Elevators were broken and we had a fair bit of luggage to bring up to the third floor. The location is great though and staff were all friendly.
2024년 3월에 1박 숙박함
답변 제공: Beverly Laurel Management 님, 2024년 3월 28일
Thank you, Jessica.We appreciate your concerns. We'll inform our dedicated team to ensure better service moving forward.

8/10 - 좋아요

Nathalie Maria 님, Moca

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Everything as listed!
2024년 3월에 1박 숙박함
답변 제공: Beverly Laurel Management 님, 2024년 3월 21일
Thank you, Nathalie Maria.

8/10 - 좋아요

Jose

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 2월에 2박 숙박함
답변 제공: Beverly Laurel Management 님, 2024년 3월 19일
Thank you, Jose.

10/10 - 훌륭해요

Garrett

Wonderful place to stay
2024년 3월에 2박 숙박함
답변 제공: Beverly Laurel Management 님, 2024년 3월 16일
Thank you, Garrett.

4/10 - 별로예요

실제 이용하신 고객

아이를 동반한 가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The room is smelly and old, no air ventilation. The towels are older and gross than the towels of the car washing places .
2024년 3월에 3박 숙박함
답변 제공: Beverly Laurel Management 님, 2024년 3월 15일
Thank you, Gereltod.Your feedback will be shared with our team/supplier.

8/10 - 좋아요

KIMBERLY

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
Bummer that the only elevator they had was broken and we had to walk up 3 flights of stairs with heavy suitcases then each time we went anywhere, it was those 3 flights of stairs again and again. There were missing tiles in the shower that should really be replaced. We needed to get the manager to come to our room to figure out how to get the internet password to work and how to get the television to a local station if we wanted to watch the Oscars or the news. They were helpful, but they might want to leave instructions in the rooms on one sheet of paper that tells step by step instructions on how to work the television and where the ice machine is located and other things that most motels/hotels have instructions in the rooms for. I have stayed at this hotel for decades and it looks nicer than it has ever looked. It just needs to fix broken things (keep them up) and leave instructions in rooms for things that guests might need help with.
2024년 3월에 3박 숙박함
답변 제공: Beverly Laurel Management 님, 2024년 3월 16일
Thank you, Kimberly.Thank you for taking a moment to share your experience. Our team regrets not providing you with the necessary information that could have made your stay more enjoyable.

8/10 - 좋아요

Amy 님, Stamford

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great staff, location
2024년 2월에 4박 숙박함
답변 제공: Beverly Laurel Management 님, 2024년 3월 10일
Thank you, Amy.

10/10 - 훌륭해요

Julia

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 12월에 5박 숙박함
답변 제공: Beverly Laurel Management 님, 2024년 3월 6일
Thank you, Julia.

8/10 - 좋아요

Cecilia

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 1박 숙박함
답변 제공: Beverly Laurel Management 님, 2024년 3월 12일
Thank you, Cecilia.

10/10 - 훌륭해요

Donald

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 2월에 2박 숙박함
답변 제공: Beverly Laurel Management 님, 2024년 2월 29일
Thank you, Donald.

10/10 - 훌륭해요

Wilma

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2024년 2월에 2박 숙박함
답변 제공: Beverly Laurel Management 님, 2024년 2월 29일
Thank you, Wilma.

4/10 - 별로예요

Yukary

가족 여행
部屋の掃除を24時間前にリクエストしなければならす、タオルだけでも毎日取り替えてほしいと毎朝リクエストしてもかなわなかった。 バスルームき換気扇がないのも困った。
2024년 2월에 4박 숙박함
답변 제공: Beverly Laurel Management 님, 2024년 2월 29일
We do apologize for the less-than-ideal service.We'll use your experience to better improve our services. Thank you, Yukary.

8/10 - 좋아요

Philip

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great base for exploring Fairfax / West Hollywood
This was a great place to stay - well located, cool retro vibe with clean and modern rooms, fun Swingers Coffee Shop literally next door, convenient valet parking. The staff were welcoming and friendly. Two small reservations: housekeeping was only available on request, which was not made clear when I checked in; and the mattress was like a futon mattress, not very comfortable. I would stay here again nevertheless.
2024년 2월에 4박 숙박함
답변 제공: Beverly Laurel Management 님, 2024년 2월 25일
Thank you, Philip.We are glad to hear about your enjoyable experience.Our team will be sure to provide you with all the necessary information on your next trip.