스위트, 침대(여러 개), 장애인 지원, 금연 | 필로우탑 침대, 각각 다른 스타일의 인테리어, 책상, 노트북 작업 공간

컴포트 스위트 니어 시티 오브 인더스트리 - 로스앤젤레스 여행 후기

2.5 out of 5

이용 후기

8.6

훌륭해요

평점 10 - 훌륭해요. 732개 이용 후기 중 390개" "
평점 8 - 좋아요. 732개 이용 후기 중 222개" "
평점 6 - 괜찮아요. 732개 이용 후기 중 69개" "
평점 4 - 별로예요. 732개 이용 후기 중 32개" "
평점 2 - 너무 별로예요. 732개 이용 후기 중 19개" "

8.8/10

청결 상태

8.8/10

직원 및 서비스

8.2/10

편의 시설/서비스

8.6/10

숙박 시설 상태 및 시설

8.4/10

친환경

이용 후기

10/10 - 훌륭해요

SEONG BIN

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
깨끗하고 좋았습니다. 아침식사가 맛있습니다.
2022년 8월에 3박 숙박함
답변 제공: Mari 님, 2022년 8월 25일
Dear Seong Bin, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely,

8/10 - 좋아요

Avinash

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Room was as expected, beds were fine but sofa bed was not that great.
2024년 4월에 2박 숙박함
답변 제공: Maria 님, 2024년 4월 23일
Dear Avinash, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.' Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely,

8/10 - 좋아요

Marissa

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The property was nice and rooms are very spacious. The extra sofa bed was a plus. The staff was very friendly and accommodating. We were trying to get in our room when the desk agent came out of the elevator with a charged card for us. Hotel has good upgrades.
2024년 4월에 4박 숙박함
답변 제공: Maria 님, 2024년 4월 23일
Dear Marissa, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.' Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely,

10/10 - 훌륭해요

Sara

단체 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I love the place. It is such a fantastic place to stay. Newly renovated rooms, great room services, and everything look clean and neat. It definitely deserves the name COMFORT Suits.
2024년 3월에 1박 숙박함
답변 제공: Maria 님, 2024년 4월 3일
Dear Sara, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.' Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely,

6/10 - 괜찮아요

ZHENING

좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
IT'S OK
2024년 3월에 1박 숙박함
답변 제공: Maria 님, 2024년 4월 3일
Dear Zhening, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.' Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely,

10/10 - 훌륭해요

Naomi

아이를 동반한 가족 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I appreciated the convenience of walking to surrouding establishments. Original In-N-Out down the street, who can complain.
2024년 3월에 2박 숙박함
답변 제공: maria 님, 2024년 3월 25일
Dear Naomi,Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!Sincerely,

10/10 - 훌륭해요

Consuelo

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Está muy bien los cuartos limpios y muy buen desayuno lo recomiendo
2024년 3월에 3박 숙박함
답변 제공: Maria 님, 2024년 3월 25일
Dear Consuelo,Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!Sincerely,

6/10 - 괜찮아요

David

I like the service at 24 hr but I tough breakfast was better at this hotels since I been at other locations same brand but little better of everything but no complaints thanks
2024년 3월에 3박 숙박함
답변 제공: Maria 님, 2024년 3월 19일
DearDavid,Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!Sincerely,

6/10 - 괜찮아요

Selvin

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
Sofa beds are run down
2024년 3월에 3박 숙박함
답변 제공: Maria 님, 2024년 3월 19일
Dear Selvin,Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!Sincerely,

10/10 - 훌륭해요

Ismael

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great and relaxing place
2024년 2월에 1박 숙박함
답변 제공: Maria 님, 2024년 3월 7일
Dear Ismael,Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!Sincerely,

10/10 - 훌륭해요

Mauricio

2024년 2월에 1박 숙박함
답변 제공: Maria 님, 2024년 3월 25일
Dear Mauricio,Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!Sincerely,

10/10 - 훌륭해요

veronica

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Well kept and staff was very friendly.
2024년 2월에 1박 숙박함
답변 제공: Maria 님, 2024년 3월 7일
Dear Veronica,Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!Sincerely,

10/10 - 훌륭해요

CESAR

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
Nice place
2024년 2월에 3박 숙박함
답변 제공: Maria 님, 2024년 3월 7일
Dear CesarThank you for taking the time to complete our online survey regarding your recent stay at our hotel.Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!Sincerely,

10/10 - 훌륭해요

Juan Carlos

2024년 2월에 1박 숙박함
답변 제공: Maria 님, 2024년 3월 7일
Dear Juan,Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!Sincerely,

4/10 - 별로예요

Kyle

좋아요: 직원 및 서비스
별로예요: 청결 상태, 객실의 편안함
2024년 1월에 1박 숙박함
답변 제공: Maria 님, 2024년 1월 24일
DearKyle,Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely.

10/10 - 훌륭해요

Jose

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 1월에 1박 숙박함
답변 제공: Maria 님, 2024년 1월 24일
Dear Jose,Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!Sincerely,

4/10 - 별로예요

michael

출장 여행
별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Not very clean
2024년 1월에 1박 숙박함
답변 제공: Maria 님, 2024년 1월 24일
Dear Michael,Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely.

8/10 - 좋아요

Paul

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Convenient, safe, quiet with easy parking.
2024년 1월에 1박 숙박함
답변 제공: Maria 님, 2024년 1월 10일
Dear Paul,Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!Sincerely,

4/10 - 별로예요

Arlene

가족 여행
좋아요: 객실의 편안함
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Disappointed
Not the same experience as last time unfortunately. Front desk lady was not very helpful and the room we stayed at this time was not in good condition. Will probably not stay here again.
2024년 1월에 2박 숙박함
답변 제공: Maria 님, 2024년 1월 10일
Dear Arlene,Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely.

6/10 - 괜찮아요

Jesus 님, San Francisco

아이를 동반한 가족 여행
좋아요: 편의 시설/서비스
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 12월에 4박 숙박함
답변 제공: Maria 님, 2024년 1월 10일
Dear Jesus,Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely.

8/10 - 좋아요

Adrian

2023년 12월에 4박 숙박함
답변 제공: Maria 님, 2024년 1월 24일
Dear Adrian,Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!Sincerely,

8/10 - 좋아요

실제 이용하신 고객

가족 여행
좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
A family staying there as well was very loud. It woke us up several times. They were speaking in a different language (not English and not Spanish) so we couldn't tell if it really was an argument going. We were not sure where it was coming from either.
2023년 12월에 2박 숙박함
답변 제공: Maria 님, 2023년 12월 27일
Dear Jasmin,Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely.

10/10 - 훌륭해요

Francesca

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Convince
2023년 12월에 2박 숙박함
답변 제공: Maria 님, 2024년 1월 24일
Dear Francesca,Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!Sincerely,

10/10 - 훌륭해요

Jimmy

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Central location
2023년 12월에 2박 숙박함
답변 제공: Maria 님, 2023년 12월 25일
Dear Jimmy,Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!Sincerely,

8/10 - 좋아요

Emmanuel

출장 여행
좋아요: 편의 시설/서비스
There is a certain smell in the lobby and the walkway. Staff are friendly. Bed & pillows are cozy.
2023년 12월에 1박 숙박함
답변 제공: Maria 님, 2023년 12월 25일
Dear Emmanuel,Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!Sincerely,

8/10 - 좋아요

Arlene

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 2박 숙박함
답변 제공: Maria 님, 2023년 12월 25일
Dear Arlene,Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!Sincerely,

10/10 - 훌륭해요

Ruby

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Beds were comfortable and rooms didn’t have any bad smell. Would definitely recommend staying here and breakfast was good.
2023년 12월에 1박 숙박함
답변 제공: Maria 님, 2023년 12월 25일
Dear Ruby,Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!Sincerely,

10/10 - 훌륭해요

Enrique

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great stay, breakfast was good. Bed was nice and comfy
2023년 11월에 1박 숙박함
답변 제공: Maria 님, 2023년 12월 4일
Dear Enrique, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!Sincerely,

4/10 - 별로예요

실제 이용하신 고객

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Not a 8.6
I stayed here 1 night with my duaghter, niece & mom. Checking in was easy although not the friendliest host. When we walked into our room, it was nice to see how big & spacious the room was. Put our stuff down & my daughter went in the bathroom to was her face & yelled out, "yuk the face towels are dirty, they have makeup all over them." I looked around & found someones old socks, micro was not cleaned & sofa bed mattress was dirty. We would have packed up & looked for another hotel, but we were all tired from a family viewing & had to be up early the next morning. But I did go to Target to buy towels & blankets to feel more comfortable with our own stuff. The ac & heater was load and keep in mind that if you're a light sleeper half the rooms face a busy street. The room/hotel definitely need a lot of upgrades.
2023년 11월에 1박 숙박함
답변 제공: Maria 님, 2023년 12월 4일
Dear Guests,Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely.

6/10 - 괜찮아요

Jasmin

별로예요: 숙박 시설 상태 및 시설
It needs new AC unit and basic upgrades all around. Also better customer service at check in who can speak clearly and not mumble.
2023년 11월에 1박 숙박함
답변 제공: Maria 님, 2023년 12월 4일
Dear Jasmin,Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely.

6/10 - 괜찮아요

Joanne

좋아요: 직원 및 서비스
2023년 11월에 3박 숙박함
답변 제공: Maria 님, 2023년 11월 12일
Dear Joanne,Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely.

10/10 - 훌륭해요

CESAR

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Great Staff
2023년 11월에 4박 숙박함
답변 제공: Maria 님, 2023년 11월 12일
Dear Cesar,Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!Sincerely,

10/10 - 훌륭해요

Soledad

2023년 10월에 1박 숙박함
답변 제공: Maria 님, 2023년 11월 2일
Dear Soledad,Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!Sincerely,

8/10 - 좋아요

Colin

연인과의 여행
Fast check in
2023년 10월에 1박 숙박함
답변 제공: Mari 님, 2023년 10월 17일
Dear Colin,Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!Sincerely,

6/10 - 괜찮아요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
2023년 10월에 2박 숙박함
답변 제공: Mari 님, 2023년 10월 17일
Dear Guest,Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely.

10/10 - 훌륭해요

Jose

2023년 10월에 1박 숙박함
답변 제공: Maria 님, 2023년 11월 2일
Dear Jose,Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!Sincerely,

10/10 - 훌륭해요

Mario A.

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Nos rescataron de una estancia horrible recomiendo ampliamente este hotel fueron unos héroes
2023년 10월에 2박 숙박함
답변 제공: Mari 님, 2023년 10월 9일
Dear Mario,Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!Sincerely,

8/10 - 좋아요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
2023년 9월에 1박 숙박함
답변 제공: Maria 님, 2023년 10월 4일
Dear Guests,Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!Sincerely,

10/10 - 훌륭해요

Jorge

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Nice place
2023년 9월에 1박 숙박함
답변 제공: Maria 님, 2023년 10월 4일
Dear Jorge,Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!Sincerely,

10/10 - 훌륭해요

oscar

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The person down in the lobby there really nices and helpful
2023년 9월에 2박 숙박함
답변 제공: Maria 님, 2023년 9월 25일
Dear Oscar,Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!Sincerely,

10/10 - 훌륭해요

MARIA

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 9월에 1박 숙박함
답변 제공: Maria 님, 2023년 9월 25일
Dear Maria,Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!Sincerely,

10/10 - 훌륭해요

Easter

아이를 동반한 가족 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Stay was beautiful and staff Jennifer was kind and very helpful. I willr recommend to friends n family
2023년 9월에 2박 숙박함
답변 제공: Maria 님, 2023년 9월 25일
Dear Easter,Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!Sincerely,

10/10 - 훌륭해요

Linda

2023년 9월에 1박 숙박함
답변 제공: Maria 님, 2023년 10월 25일
Dear Linda,Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!Sincerely,

10/10 - 훌륭해요

Job

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 9월에 1박 숙박함
답변 제공: Maria 님, 2023년 9월 12일
Dear Job,Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!Sincerely,

10/10 - 훌륭해요

Easter

아이를 동반한 가족 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
별로예요: 편의 시설/서비스
Clean floors and great customer front desk service. Smooth check in. Clean rooms
2023년 9월에 1박 숙박함
답변 제공: Maria 님, 2023년 9월 12일
Dear Easter,Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!Sincerely,

8/10 - 좋아요

Tinh

가족 여행
좋아요: 숙박 시설 상태 및 시설, 객실의 편안함
2023년 9월에 1박 숙박함
답변 제공: Maria 님, 2023년 9월 12일
Dear Tinh,Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!Sincerely,

8/10 - 좋아요

Jesse

단체 여행
좋아요: 직원 및 서비스, 객실의 편안함
2023년 8월에 4박 숙박함
답변 제공: Maria 님, 2023년 9월 2일
Dear Jesse,Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!Sincerely,

10/10 - 훌륭해요

Jennifer

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Home away from Home!
Always friendly. We’ve stayed here at least once a year for the past decade. A lot of people we know are gone but one thing is still the same. Everyone is friendly!!
2023년 8월에 4박 숙박함
답변 제공: Maria 님, 2023년 9월 2일
Dear Jennifer,Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!Sincerely,

10/10 - 훌륭해요

Patricia

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Excelente customer service, el personal de limpieza encargado de cocina los dias domingo, lunes super atenta,
2023년 8월에 3박 숙박함
답변 제공: Maria 님, 2023년 8월 28일
Dear Patricia,Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely,

8/10 - 좋아요

OLUBUNMI

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
Comfortable Stay
Hotel lobby was being renovated. The building is dated and needs a lot of repairs. The hallways were very warm and the elevator always jerked when arriving 2nd floor. The breakfast was quite good but a guest had a bulldog that was aggressive inside the elevator and had to be visibly restrained. Room cleanliness was very good and the beddings were very comfortable. The bathroom drainage was terrible and so slow draining. The vent and the toilet seat shook at times. Pricing was very good and the hotel is very close to food options within a 1 mile range. Staff were extremely friendly. Looking forward to return when the repairs are completed.
2023년 8월에 3박 숙박함
답변 제공: Maria 님, 2023년 8월 28일
Dear Olubunmi,Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely,