하이킹

홀리데이 인 익스프레스 호텔 & 스위트 할리우드 워크 오브 페임, IHG 호텔 여행 후기

2.5 out of 5

이용 후기

8.8

훌륭해요

평점 10 - 훌륭해요. 1000개 이용 후기 중 590개" "
평점 8 - 좋아요. 1000개 이용 후기 중 272개" "
평점 6 - 괜찮아요. 1000개 이용 후기 중 74개" "
평점 4 - 별로예요. 1000개 이용 후기 중 39개" "
평점 2 - 너무 별로예요. 1000개 이용 후기 중 25개" "

9.2/10

청결 상태

9.2/10

직원 및 서비스

8.4/10

편의 시설/서비스

9.0/10

숙박 시설 상태 및 시설

8.6/10

친환경

이용 후기

8/10 - 좋아요

실제 이용하신 고객

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
비지니스 호텔 느낌이었고 깔끔했고 직원들도 친절했음 단 헐리우드 대로에서 걸어다니기엔 가깝기도하고 먼것같기도함
2019년 10월에 4박 숙박함

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2019년 8월에 1박 숙박함
답변 제공: Front Desk Staff 님, 2019년 8월 15일
Hello Anonymous, Thank you for choosing the Holiday Inn Express and Suites, Hollywood Walk of Fame for you stay in Los Angeles. Thank you for your rate on your stay with us but we do hope next time we can get a bit more insight on where to improve to make your stay perfect. We hope to see you next time on your travels to Los Angeles and earn a higher rating.

10/10 - 훌륭해요

Kendal

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Great stay post a big Hollywood Bowl concert.
2024년 4월에 1박 숙박함
답변 제공: Luke Alexander 님, 2024년 4월 16일
Dear Kendal,Glad you made us your home away from home for your planned stay! We also appreciate you taking the time to make us aware of your Holiday Inn Express stay experience. Thank you for the compliments regarding our Hollywood location, renovated rooms and hotel staff crew. You have said it best: "Great stay post a big Hollywood Bowl concert."Please come see us again on your next trip to LA. We will have plenty of bright smiles and friendly faces to welcome you.Sincerely,Luke AlexanderGuest Relations Marketing

10/10 - 훌륭해요

Jefferson

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Breakfast
2024년 3월에 2박 숙박함
답변 제공: Luke Alexander 님, 2024년 3월 26일
Dear Jefferson,Thank you for your positive review of our fantastic hotel. Our breakfast staff do an awesome job, and we are glad they made you feel at home, during breakfast time. Thank you again for sharing with us your experience, and we hope to welcome you back again soon.Best Regards, Luke AlexanderGuest Relations Marketing

4/10 - 별로예요

Manuel

아이를 동반한 가족 여행
별로예요: 청결 상태, 편의 시설/서비스
Front desk attendant was very dry and awkward. Found a roach in the shower after coming back from a day at Universal.
2024년 3월에 2박 숙박함
답변 제공: Luke Alexander 님, 2024년 3월 25일
Dear Manuel,Thank you for your feedback. We are so sorry to hear that you had a poor experience at our hotel. This feedback, regarding hotel noise you experienced, will be shared with the appropriate people that can help us make a difference to ensure our valued guests' needs and expectations are met in the future.We would like to invite you to give us a try again on your next trip to LA. It will be our pleasure to make your next stay more pleasant by providing you with the high standards of service which we are known for. Have a great rest of 2024 year!Sincerely,Luke AlexanderGuest Relations Marketing

10/10 - 훌륭해요

Roberto

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Comfortable for my family. 5 min walk to walk of fame and more. Breakfast included with great service.
2024년 3월에 1박 숙박함
답변 제공: Luke Alexander 님, 2024년 3월 24일
Dear Roberto,Thank you so much for choosing our hotel as your preferred accommodation. I am glad that we are continuing to meet guests expectations when it comes to our room accommodations and staff service. Your comments will be shared with our entire staff, as reinforcement to continue their efforts to make the Holiday Inn Express Hollywood Walk of Fame a leader in excellence for many more years to come. Have a great rest of 2024 year!Kind Regards,Luke AlexanderGuest Relations Marketing

10/10 - 훌륭해요

Susan

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 1박 숙박함
답변 제공: Corey 님, 2024년 3월 24일
Dear Susan,When you stay here it's like a home away from home. It makes us happy to read we have met your expectations and that our Hollywood location, amenities and renovated room accommodations were suitable to all your needs. Thank you for choosing Holiday Inn Express Hollywood Walk of Fame.Sincerely,Luke AlexanderGuest Relations Marketing

10/10 - 훌륭해요

BRITTANY

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Close to Universal Studios. Room was clean and spacious. Nice breakfast. Staff was also very friendly.
2024년 3월에 1박 숙박함
답변 제공: Luke Alexander 님, 2024년 3월 13일
Dear BRITTANY,Thank you! It is greatly appreciated when we have guests letting other future guests know what a great value we really are. Our location, newly renovated accommodations and complimentary breakfast is definitely a great value plus we have a great staff team that is always ready to help you. Thanks for the special kind words regarding our breakfast staff! We look forward to the opportunity of serving you again in the near future. Have a wonderful 2024!Best Regards,Luke AlexanderGuest Relations Marketing

8/10 - 좋아요

Arnaud

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Clean, convenient, great breakfast, great staff (especially the ones taking care of the breakfast). Only downside: our room was a little humid.
2024년 2월에 2박 숙박함
답변 제공: Luke Alexander 님, 2024년 3월 7일
Dear Arnaud,Thank you for the amazing, detailed review. I am glad that we are always able to meet your expectations when it comes to our room accommodations, staff service and breakfast. Your comments will be shared with our entire staff, as reinforcement to continue their efforts to make the Holiday Inn Express Hollywood Walk of Fame a leader in excellence for many more years to come. We look forward to the opportunity of serving you next year.Sincerely,Luke AlexanderGuest Relations Marketing

10/10 - 훌륭해요

sylvain

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 12월에 7박 숙박함
답변 제공: Luke Alexander 님, 2024년 3월 1일
Dear sylvain,Thank you for taking the time to share your warm thoughts from your recent stay!We also believe that our location is ideal and satisfied that you also found the Holiday Inn Express Hotel & Suites Hollywood Hotel Walk of Fame to be situated centrally to most Hollywood attractions. We look forward to welcoming you back in the near future.Sincerely,Luke AlexanderGuest Relations Marketing

10/10 - 훌륭해요

Courtney

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The place is modern and chic. I have stayed at every hotel around including Loewes and the Roosevelt and the w. This place is just as nice as far as the rooms. The breakfast area looks good and would have been heaven for me as a kid. Honestly the rooms are very nice and mosern. Linens were amazing. If you have kids, come here!! The pool is not the focus, not should it be in Hollywood. Pools here are more like photo shoots anyway.
2024년 2월에 1박 숙박함
답변 제공: Luke Alexander 님, 2024년 2월 28일
Dear Courtney,Thank you for taking the time to share your warm thoughts from your recent stay! It's a pleasure knowing that our room accommodations exceeded your expectations. We love the compliments on our linen."The place is modern and chic. I have stayed at every hotel around including Loews and the Roosevelt and the w. This place is just as nice as far as the rooms. The breakfast area looks good and would have been heaven for me as a kid."We also believe that our location is ideal and satisfied that you also found the Holiday Inn Express Hotel & Suites Hollywood Hotel Walk of Fame to be situated centrally to most Hollywood attractions. We look forward to welcoming you back in the near future.Sincerely,Luke AlexanderGuest Relations Marketing

10/10 - 훌륭해요

Sandalee

2024년 2월에 1박 숙박함
답변 제공: Corey 님, 2024년 3월 20일
Dear Sandalee,Thank you so much for taking the time to leave us your feedback regarding Holiday Inn Express Hollywood Walk of Fame. We appreciate your 5 out of 5 rating!We know you have many choices when it comes to lodging and hope you will continue to choose Holiday Inn Express Hollywood Walk of Fame for your future travel needs. Kind Regards,Luke AlexanderGuest Relations Marketing

2/10 - 너무 별로예요

Jason

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Rude
2024년 2월에 1박 숙박함
답변 제공: Luke Alexander 님, 2024년 2월 21일
Dear Jason,Thank you for staying with us and sharing your hotel stay experience with us. I am glad you enjoyed our comfortable modern and clean renovated hotel. Thanks for pointing out our complimentery breakfast and how great staff support was. We appreciate all the feedback to ensure we provide the best level of service. We look forward to the opportunity of serving you in the future.Best Regards,Luke AlexanderGuest Relations Marketing

10/10 - 훌륭해요

Charles Sanders

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The workers at the hotel are all very friendly and helpful. The room was great and we would stay there again if we ever go back t LA.
2024년 1월에 5박 숙박함
답변 제공: Luke Alexander 님, 2024년 1월 31일
Dear Charles Sanders,Thank you for taking the opportunity to offer such glowing feedback from your recent stay. It is a great pleasure to hear you thoroughly enjoyed your time with us.You have said it best: "The workers at the hotel are all very friendly and helpful."We strive to provide our guests with excellent level of customer service, and it seems we truly succeeded on that end. Thank you again for your review and we look forward to the opportunity of serving you again in the near future. Have a wonderful rest of the year!Best Regards,Luke AlexanderGuest Relations Marketing

10/10 - 훌륭해요

Carlos M Del Real

가족 여행
좋아요: 청결 상태, 직원 및 서비스
Un poco insegura, y habitaciones muy pequeñas
2023년 12월에 2박 숙박함
답변 제공: Luke Alexander 님, 2024년 1월 28일
Dear Carlos M Del Real,Glad you made us your home away from home for your planned stay! We also appreciate you taking the time to make us aware of your Holiday Inn Express stay experience. Please come see us again on your next trip to LA. We will have plenty of bright smiles and friendly faces to welcome you.Sincerely,Luke AlexanderGuest Relations Marketing

10/10 - 훌륭해요

Luke

아이를 동반한 가족 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The property is well located and close to universal studios and Dolby theatre annf has a nice buffet breakfast included, staff were really friendly - the only thing to plan is that laundry is only open between 8am and 8pm so need to plan if need to do washing
2024년 1월에 4박 숙박함
답변 제공: Luke Alexander 님, 2024년 1월 25일
Dear Luke,Thank you so much for choosing our hotel as your preferred accommodation. I am glad that we are continuing to meet guests' expectations when it comes to our room accommodations and staff service. Your comments will be shared with our entire staff, as reinforcement to continue their efforts to make the Holiday Inn Express Hollywood Walk of Fame a leader in excellence for many more years to come. Have a great 2024 year!Best Regards, Luke AlexanderGuest Relations Marketing

10/10 - 훌륭해요

GABRIELA

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Staff was extremely friendly, hotel is clean. Family friendly!
2024년 1월에 1박 숙박함
답변 제공: Luke Alexander 님, 2024년 1월 24일
Dear GABRIELA,We are smiling to know that our hotel staff service is top notch and impressed you. Thank you for taking the opportunity to offer such glowing feedback from your recent stay. It is a great pleasure to hear you thoroughly enjoyed your time with us. It is also nice to read that you found our whole staff to be engaging and friendly. We strive to provide our guests with excellent level of customer service and it seems we truly succeeded on that end. Thank you again for your review and we look forward to the opportunity of serving you again in the near future. Have a wonderful rest of the year!Sincerely,Luke AlexanderGuest Relations Marketing

10/10 - 훌륭해요

Amy

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Travelled with teens , great location. Staff very helpful n friendly Would stay again
2024년 1월에 3박 숙박함
답변 제공: Corey 님, 2024년 1월 22일
Dear Amy,Thank you for taking the time to offer your wonderful feedback from your recent stay. I'm happy to hear our staff continue to make positive impressions with each new and returning guests. We will pass on your compliments to our staff to let them know their service made a great impact on your stay. It was a pleasure having you stay at the Holiday Inn Express Hotel & Suites Hollywood Hotel Walk of Fame and we look forward to welcoming you back in the near future. Have a great rest of 2024 year!Best Regards,Luke AlexanderGuest Relations Marketing

4/10 - 별로예요

Flora

아이를 동반한 가족 여행
좋아요: 숙박 시설 상태 및 시설
Not regular parking, they force you to pay for a valet parking only $45 a night. That’s insane.
2024년 1월에 2박 숙박함
답변 제공: Luke Alexander 님, 2024년 1월 18일
Dear Flora,We encourage constructive criticism so we may be able to learn and grow but unfortunately it doesn't sound like the fundamental characteristics of the hotel failed to meet your expectations. Front desk staff is always available to tackle any room issues you might have during your stay. Thank you once again for your comments, and if you might have any suggestions that will contribute to enhancing your stay, please do not hesitate to contact us direct.Sincerely,Luke AlexanderGuest Relations Marketing

8/10 - 좋아요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 4박 숙박함
답변 제공: Luke Alexander 님, 2024년 1월 10일
Dear Anonymous,You had an awesome stay with us! Thank you for taking the time to review the Holiday Inn Express Hotel & Suites Hollywood Hotel Walk of Fame. We look forward to seeing you again when you are in the area. Happy New Year!Sincerely,Luke AlexanderGuest Relations Marketing

8/10 - 좋아요

Linnet

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2023년 12월에 4박 숙박함
답변 제공: Luke Alexander 님, 2024년 1월 8일
Dear Linnet,Thank you for taking the time to write such an awesome review about your recent stay with us. We appreciate you taking note of all our hard work and attention to detail. We look forward to welcoming you back in the near future. Sincerely,Luke AlexanderGuest Relations Marketing

2/10 - 너무 별로예요

Lawona

False advertisement on room.
2023년 12월에 1박 숙박함
답변 제공: Luke Alexander 님, 2024년 1월 8일
Thank you for writing a review about our property. It makes us happy to read we have met your expectations and that our Hollywood location, amenities and renovated room accommodations were suitable to all your needs. Sincerely,Luke AlexanderGuest Relations Marketing

8/10 - 좋아요

Antonio J

2023년 12월에 1박 숙박함
답변 제공: Luke Alexander 님, 2024년 1월 2일
Dear Antonio J,Thank you so much for taking the time to leave us your feedback regarding Holiday Inn Express Hollywood Walk of Fame.We know you have many choices when it comes to lodging and hope you will continue to choose Holiday Inn Express Hollywood Walk of Fame for your future travel needs. Happy New Year!Kind Regards,Luke AlexanderGuest Relations Marketing

10/10 - 훌륭해요

Zubeda Abdullah

가족 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설
별로예요: 편의 시설/서비스
2023년 12월에 2박 숙박함
답변 제공: Luke Alexander 님, 2023년 12월 29일
Dear Zubeda Abdullah,Thank you! It is greatly appreciated when we have guests letting other future guests know what a great value we really are. We are so pleased to hear that our staff made this trip flawless. It was a pleasure having you stay with us, and we look forward to welcoming you back in the near future. Have a great new year!Sincerely,Luke AlexanderGuest Relations Marketing

8/10 - 좋아요

Sukhwinder

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Very good
2023년 12월에 1박 숙박함
답변 제공: Luke Alexander 님, 2023년 12월 29일
Dear Sukhwinder,Thank you! It is greatly appreciated when we have guests letting other future guests know what a great value we really are.Our location, newly renovated accommodations and complimentary breakfast is definitely a great value plus we have a great staff team that is always ready to help you. We look forward to the opportunity of serving you again in the near future. Have a wonderful new year and best wishes to you and your family.Best Regards,Luke AlexanderGuest Relations Marketing

8/10 - 좋아요

Melissa

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 9월에 1박 숙박함
답변 제공: Luke Alexander 님, 2023년 12월 29일
Dear Melissa,Hope all is well with you. We are so glad that you had an awesome stay with us and appreciate you taking note of all our hard work and attention to detail. It is great to hear that our staff made this trip both comfortable and exciting for you. It was a pleasure having you stay with us. We look forward to welcoming you back in the near future. Have an awesome new year! Sincerely,Luke AlexanderGuest Relations Marketing

10/10 - 훌륭해요

Abhishek

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2023년 12월에 2박 숙박함
답변 제공: Luke Alexander 님, 2023년 12월 27일
Dear Abhishek,Thank You for the 5 rating! We greatly appreciate it when we have guests letting other future guests know what a great value we really are.We look forward to the opportunity of serving you in the future. Thank you for choosing Holiday Inn Express Hollywood Walk of Fame.Sincerely,Luke AlexanderGuest Relations Marketing

10/10 - 훌륭해요

Timothy

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
We had a great stay. Hotel is close to Hollywood Blvd and all the kitschy hollywood fun. They even held our luggage for a few hours after checkout while we checked out the sights...for free!
2023년 12월에 2박 숙박함
답변 제공: Corey 님, 2023년 12월 27일
Dear Timothy,Thank you for staying with us. We appreciate you taking note of all our hard work and attention to detail. It is great to hear that our staff made this trip both perfect and wonderful for you. It was a pleasure having you stay with us! We look forward to welcoming you back in the near future. Have a great rest of the year!Warmest Regards,Corey BoucheGeneral Manager

10/10 - 훌륭해요

Amy

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 2박 숙박함
답변 제공: Luke Alexander 님, 2023년 12월 27일
Dear Amy,Thank you for writing a review about our property. It makes us happy to read we have met your expectations and that our Hollywood location, amenities and renovated room accommodations were suitable to all your needs. We look forward to the opportunity of serving you in the future. Thank you for choosing Holiday Inn Express Hollywood Walk of Fame.Sincerely,Luke AlexanderGuest Relations Marketing

8/10 - 좋아요

Ivonne

2023년 12월에 2박 숙박함
답변 제공: Luke Alexander 님, 2024년 1월 11일
Dear Ivonne,Thank you for taking a moment to share your warm feedback on your stay with us. I am happy to hear your excitement towards the hotel. We here at the Holiday Inn Express Hotel & Suites Hollywood Hotel Walk of Fame pride ourselves on delivering the best level of customer service to ensure an awesome stay and it seems like we succeeded on this end. Thank you again for sharing with us your experience, and we hope to welcome you back again soon. Happy New Year!Sincerely,Luke AlexanderGuest Relations Marketing

10/10 - 훌륭해요

Agustin

좋아요: 편의 시설/서비스
2023년 12월에 1박 숙박함
답변 제공: Corey 님, 2023년 12월 22일
Dear Agustin,It was our pleasure to make your vacation a great one! Thank you for taking the time to write such an awesome review about your recent stay with us. We appreciate you taking note of all our hard work and attention to detail. We look forward to welcoming you back in the near future. Have a great rest of the year and hopefully we see soon in the future. Happy Holidays!Sincerely,Luke AlexanderGuest Relations Marketing

10/10 - 훌륭해요

Raul

2023년 12월에 2박 숙박함
답변 제공: Luke Alexander 님, 2024년 1월 10일
Dear Raul,Thank you for taking the time to offer your wonderful feedback from your recent stay.Please come see us again, soon. It will be our honor to be your welcoming hosts on your next trip to Hollywood. Have a great rest of the year!Best Regards,Luke AlexanderGuest Relations Marketing

10/10 - 훌륭해요

Timothy

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Great staff very attentive friendly people
2023년 12월에 3박 숙박함
답변 제공: Luke Alexander 님, 2023년 12월 19일
Dear Timothy,We love great reviews! Glad to hear that you enjoyed our location very much, renovated rooms and our professional staff service. Your comments will be shared with our entire staff, as reminder to continue their efforts to make the Holiday Inn Express Hollywood Walk of Fame a great place to stay. You have many choices when it comes to lodging and we thank you for choosing Holiday Inn Express Hollywood Walk of Fame for your travel needs.Sincerely,Luke AlexanderGuest Relations Marketing

10/10 - 훌륭해요

Yoshikiyo

2023년 12월에 1박 숙박함
답변 제공: Luke Alexander 님, 2023년 12월 15일
Dear Yoshikiyo,Thank you for taking a moment to share your warm feedback on your stay with us. I am happy to hear your excitement towards the hotel. Thank you again for your review. We look forward to welcoming you back in the near future. Have a great rest of the year and Happy Holidays!Sincerely,Luke AlexanderGuest Relations Marketing

8/10 - 좋아요

Donald

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Clean place. Friendly staff.
2023년 12월에 1박 숙박함
답변 제공: Alexander 님, 2023년 12월 6일
Dear Donald,Looks like you had an awesome stay with us! Thank you for taking the time to review the Holiday Inn Express Hotel & Suites Hollywood Hotel Walk of Fame. Our staff works hard to provide an excellent experience for our guests so I am pleased to see that you had a great breakfast room experience and that you were able to find everything you needed during your stay. We look forward to seeing you again when you are in the area. Sincerely,Luke AlexanderGuest Relations Marketing

10/10 - 훌륭해요

Diane

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 11월에 1박 숙박함
답변 제공: Alexander 님, 2023년 12월 6일
Dear Diane,Yes, only a few minutes from Hollywood Walk of Fame! Our team members are thrilled to hear that you enjoyed our room accommodations, hotel amenities, and friendly atmosphere. It's a pleasure to see that your entire experience, from our comfortable rooms to our central location were of great value to you during your stay with us. It will be our pleasure to be your gracious and friendly hosts the next time you're in Hollywood!Sincerely,Luke AlexanderGuest Relations Marketing

8/10 - 좋아요

Cherry

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
2023년 11월에 1박 숙박함
답변 제공: Corey 님, 2023년 12월 19일
Dear Cherry,Thank you for staying with us. We appreciate you taking note of all our hard work and attention to detail.Be sure to come see us again during your next trip to LA. We look forward to welcoming your back. Best Regards, Luke AlexanderGuest Relations Marketing

8/10 - 좋아요

TAI-KUEI

2023년 11월에 1박 숙박함
답변 제공: Corey 님, 2023년 12월 17일
Dear TAI-KUEI,Big thank you for taking the time to review the Holiday Inn Express Hotel & Suites Hollywood Hotel Walk of Fame. Our staff works hard to provide an excellent experience for our guests, so I am pleased to see that you had a great check-in, room experience and that you were able to find everything you needed during your stay. We look forward to seeing you again when you are in the area. Sincerely,Luke AlexanderGuest Relations Marketing

10/10 - 훌륭해요

Paulina

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
El personal del hotel da un servicio excelente, muy amables y atentos. El hotel tiene una gran ubicación para ir a Universal Studios y al paseo de la fama. Incluso el desayuno es muy bueno. Lo recomiendo ampliamente.
2023년 10월에 2박 숙박함
답변 제공: Corey 님, 2023년 11월 27일
Dear Paulina,Thank you for taking a moment to share your warm feedback on your stay with us. I am happy to hear your excitement towards the hotel. We here at the Holiday Inn Express Hotel & Suites Hollywood Hotel Walk of Fame pride ourselves on delivering the best level of customer service to ensure an awesome stay and it seems like we succeeded on this end. From the front desk to the breakfast staff, we make sure to make you feel at home during your stay with us. Thank you again for sharing with us your experience, and we hope to welcome you back again soon.Sincerely,Luke AlexanderGuest Relations Marketing

10/10 - 훌륭해요

RISA

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
部屋が写真通り広かったので快適に過ごすことができた。朝食付きだったので、物価高である現状ではとてもありがたかった。ロビーは若干狭かったものの、施設全体がきれいでハリウッドからも近く利便性も良かった。
2023년 11월에 2박 숙박함
답변 제공: Corey 님, 2023년 11월 27일
Dear RISA,Yes, only a few minutes from Hollywood Walk of Fame! Our team members are thrilled to hear that you enjoyed our room accommodations, hotel amenities, and friendly atmosphere. It's a pleasure to see that your entire experience, from our comfortable rooms to our central location were of great value to you during your stay with us. It will be our pleasure to be your gracious and friendly hosts the next time you're in Hollywood. See you next time and have a great rest of the year!Sincerely,Luke AlexanderGuest Relations Marketing

4/10 - 별로예요

ABHAY

2023년 11월에 3박 숙박함
답변 제공: Corey 님, 2023년 12월 13일
ABHAY,We love that you had an amazing stay. Thank you for reaching out to us and letting us know how your stay was. We look forward to welcoming you back in the near future, for a longer vacation stay! Have a wonderful rest of the year and Happy Holidays! Sincerely,Luke AlexanderGuest Relations Marketing

10/10 - 훌륭해요

Denise 님, Hermiston

가족 여행
좋아요: 청결 상태, 편의 시설/서비스
Lots of road noise poolis outdoors and NO hot tub.
2023년 11월에 4박 숙박함
답변 제공: Luke Alexander 님, 2023년 11월 22일
Dear Denise,Thank you for reaching out to us and letting us know how your stay was. I am so happy to hear you enjoyed your stay with us during your trip to LA and thrilled to know that everything was up to par during your time with us. We also believe that our location is ideal and satisfied that you also found the Holiday Inn Express Hotel & Suites Hollywood Hotel Walk of Fame to be situated conveniently near the Hollywood Bowl and Hollywood Walk of Fame. It was a pleasure having you stay with us! We look forward to welcoming you back in the near future. Sincerely,Luke AlexanderGuest Relations Marketing

2/10 - 너무 별로예요

Jose

아이를 동반한 가족 여행
El lugar exterior es de lo peor… totalmente inseguro; sucio y sucio Nos cobraron un fondo de garantía de 150’usd “para imprevistos”… excesiva la garantía … ni en los hoteles más caros en Londres, paris y suiza nos habían pedido tanto…. Ahora a revisar que si los regresen 🙏🙏
2023년 11월에 1박 숙박함
답변 제공: Luke Alexander 님, 2023년 11월 20일
Jose,As a newly renovated hotel that has won TripAdvisor's Traveler's Choice awards year after year including 2023 and #6 out of 426 Los Angeles hotels speaks volumes from our satisfied guests. Future guests are smart in reading online reviews and all comments are welcomed good or bad. This helps us to better serve our guest and is why we have always rank 4-5 stars for 10 years. Best Regards,Luke AlexanderGuest Relations Marketing

10/10 - 훌륭해요

YUKIKO

2023년 11월에 1박 숙박함
답변 제공: Luke Alexander 님, 2023년 12월 11일
Dear YUKIKO,We strive to provide our guests with excellent level of customer service, and it seems we truly succeeded on that end. Thank you for your review and we look forward to the opportunity of serving you again in the near future. Have a great rest of 2023 and Happy Holidays!Sincerely,Luke AlexanderGuest Relations Marketing

4/10 - 별로예요

Jorge

2023년 11월에 1박 숙박함
답변 제공: Luke Alexander 님, 2023년 12월 11일
Dear Jorge,Thank you! From the front desk to the breakfast staff, we make sure to make you feel at home during your stay with us. We here at the Holiday Inn Express Hotel & Suites Hollywood Hotel Walk of Fame pride ourselves on delivering the best level of customer service to ensure an awesome stay and it seems like we succeeded on this end. Thank you again for sharing with us your experience, and we hope to welcome you back again soon. Happy Holidays!Best Regards,Luke AlexanderGuest Relations Marketing

6/10 - 괜찮아요

Leonardo

2023년 11월에 1박 숙박함
답변 제공: Luke Alexander 님, 2023년 12월 11일
Dear Leonardo,Our staff works hard to provide an excellent experience for our guests, so I am pleased to see that you had a great check-in, room experience and that you were able to find everything you needed during your stay. We look forward to seeing you again when you are in the area. Sincerely,Luke AlexanderGuest Relations Marketing

4/10 - 별로예요

Enrique

가족 여행
별로예요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I was blindsided by the very expensive valet only parking. It was not clear in the email or the app. The description did not include a dollar sign $ and so technically the cost was disclosed, but in the shadiest way I have ever seen. The hotel was squeezed between some really gross businesses and the streets nearby were just gross. Yes it is the area I was in but for the cost I was expecting better. The breakfast was good and the people working the breakfast were pretty awesome.
2023년 11월에 2박 숙박함
답변 제공: Corey 님, 2023년 11월 27일
Enrique,This feedback will be shared with the appropriate people that can help us make a difference to ensure our valued guests' needs and expectations are met in the future. Thank you for staying with us.Kind Regards,Luke AlexanderGuest Relations Marketing

2/10 - 너무 별로예요

Marina

2023년 11월에 1박 숙박함
답변 제공: Alexander 님, 2023년 12월 6일
Dear Marina,It was a pleasure having you stay at the Holiday Inn Express Hotel & Suites Hollywood Hotel Walk of Fame and we look forward to welcoming you back in the near future.Best Regards, Luke AlexanderGuest Relations Marketing

10/10 - 훌륭해요

Rodrigo

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Personal muy agradable y atento
2023년 11월에 1박 숙박함
답변 제공: Luke Alexander 님, 2023년 11월 11일
Dear Rodrigo,Our team members are thrilled to hear that you enjoyed our room accommodations, hotel amenities, and friendly atmosphere. See you next time and have a great rest of the year!Sincerely,Luke AlexanderGuest Relations Marketing

10/10 - 훌륭해요

Ahilleas

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 11월에 2박 숙박함
답변 제공: Luke Alexander 님, 2023년 11월 11일
Dear Ahilleas,Thank you for taking the time to write such an awesome review about your recent stay with us.You have many choices when it comes to lodging and we thank you for choosing Holiday Inn Express Hollywood Walk of Fame for your travel needs.Sincerely,Luke AlexanderGuest Relations Marketing