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헐리우드 팜스 인 & 스위트 여행 후기

2 out of 5
헐리우드 팜스 인 & 스위트
6055 W Sunset Blvd, Los Angeles, CA

이용 후기

5.4
평점 10 - 훌륭해요. 690개 이용 후기 중 78개" "
평점 8 - 좋아요. 690개 이용 후기 중 125개" "
평점 6 - 괜찮아요. 690개 이용 후기 중 154개" "
평점 4 - 별로예요. 690개 이용 후기 중 127개" "
평점 2 - 너무 별로예요. 690개 이용 후기 중 206개" "

5.6/10

청결 상태

5.6/10

직원 및 서비스

5.2/10

편의 시설/서비스

5.2/10

숙박 시설 상태 및 시설

5.6/10

친환경

이용 후기

10/10 - 훌륭해요

KYU YOUNG

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2018년 9월에 1박 숙박함

10/10 - 훌륭해요

Jihoon

좋아요: 숙박 시설 상태 및 시설, 객실의 편안함
별로예요: 청결 상태
2017년 10월에 2박 숙박함
답변 제공: Peter 님, 2017년 10월 10일
Thanks for staying with us. We work hard to make our guests are happy and appreciate your feedback! We’re sorry if you were unhappy we’ll work hard to fix the issue you experienced. Thanks for letting us know.

10/10 - 훌륭해요

Jordan

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Best placed and affordable place on Sunset.
2024년 3월에 1박 숙박함
답변 제공: MP - Guest Relations Manager 님, 2024년 3월 10일
Hello Jordan, Thank you for choosing to stay with us! We appreciate you taking the time to tell us about your experience. Your feedback is very important and we value your opinion. We are pleased to know that you enjoyed your time with us!

2/10 - 너무 별로예요

Mike

연인과의 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Outdated, dirty, smelly room. For $175 a night, I’d expect much better.
2024년 2월에 1박 숙박함
답변 제공: MP - Guest Relations Manager 님, 2024년 2월 20일
Hello Mike, We’re sorry to hear of your less than satisfactory experience and hope you will accept our sincerest apologies. We are committed to providing great customer service and we would like to make things right. We value our customers’ opinions and would like to thank you for bringing this to our attention.

10/10 - 훌륭해요

Amber

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 2월에 1박 숙박함
답변 제공: MP - Guest Relations Manager 님, 2024년 2월 20일
Hello Amber, Thank you for taking the time to give your feedback. We really appreciate it. Looking forward to seeing you again. Please let us know about your future experiences.

10/10 - 훌륭해요

Bienvenido James

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Convenience.
2023년 12월에 1박 숙박함
답변 제공: MP - Guest Relations Manager 님, 2024년 1월 13일
Hello Bienvenido, Thank you for choosing to stay with us! We appreciate you taking the time to tell us about your experience. Your feedback is very important and we value your opinion. We are pleased to know that you enjoyed your time with us!

2/10 - 너무 별로예요

Mahin

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
The check in was bobinden the window not friendly at all the room wasn’t clean.the sheets were dirty and had cigarette burn holes. Bathroom not that clean and not enough soap shampoo no hair dryer. TV didn’t work. Noisy motorcycles in the parking were loud noises .
2023년 12월에 1박 숙박함
답변 제공: MP - Guest Relations Manager 님, 2024년 1월 1일
Hello Mahin, We’re so sorry that your experience did not match your expectations. We’re sorry to hear of your less than satisfactory experience and hope you will accept our sincerest apologies. We are committed to providing great customer service. We value our customers’ opinions and would like to thank you for bringing this to our attention.

4/10 - 별로예요

Ricardo

2023년 12월에 2박 숙박함
답변 제공: MP - Guest Relations Manager 님, 2023년 12월 19일
Hello Ricardo, We’re so sorry that your experience did not match your expectations. Please help us to improve by providing more information on your experience. Thank you.

2/10 - 너무 별로예요

Rosalva

연인과의 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설
2023년 12월에 1박 숙박함
답변 제공: MP - Guest Relations Manager 님, 2023년 12월 17일
Hello Rosalva, We’re so sorry that your experience did not match your expectations. Please help us to improve by providing more information on your experience. Thank you.

6/10 - 괜찮아요

Patinya 님, Buckeye

가족 여행
별로예요: 숙박 시설 상태 및 시설
2023년 12월에 1박 숙박함
답변 제공: MP - Guest Relations Manager 님, 2023년 12월 10일
Hello Patinya, Thank you for taking the time to give your feedback. We really appreciate it. Looking forward to seeing you again. Please let us know about your future experiences and that you will be truly impressed with our continued improvements.

10/10 - 훌륭해요

Züsana

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Great location
2023년 11월에 4박 숙박함
답변 제공: MP - Guest Relations Manager 님, 2023년 11월 14일
Hello Zusana, Thank you for taking the time to share your comment regarding our location. We hope to see you again and that you will be truly impressed with our continued improvements.

6/10 - 괜찮아요

billie

좋아요: 청결 상태, 직원 및 서비스
All right
The inner door security lock didn’t work I had to fix the toilet before I could flush it
2023년 10월에 1박 숙박함
답변 제공: MP - Guest Relations Manager 님, 2023년 11월 4일
Hello Billie, Thank you for letting us know about the issues that you experienced during your recent stay at our hotel. Reviews like these give us an opportunity to address areas of improvement. Guest satisfaction is our top priority, Rest assured that your concern has been forwarded to the hotel management and will be handled accordingly.

10/10 - 훌륭해요

Nicole

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 10월에 1박 숙박함
답변 제공: MP - Guest Relations Manager 님, 2023년 10월 31일
Hello Nicole, Thank you for your heartwarming review about your stay with us! We are glad to know that your stay with us was wonderful with great room spaces. We are looking forward in sharing our best moments with you again!

4/10 - 별로예요

Kaj

단체 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Smutsigt
2023년 10월에 1박 숙박함
답변 제공: MP - Guest Relations Manager 님, 2023년 10월 31일
Hello Kaj, We’re so sorry that your experience did not match your expectations. Please help us to improve by providing more information on your experience. Thank you.

2/10 - 너무 별로예요

José

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
No lo que promocionan
No fue lo que esperaba. En fotos se mira bonito y limpio. En persona es totalmente lo contrario. El recepcionista súper grosero y demandante. Nunca había visto un cuarto sucio hasta las paredes.
2023년 10월에 1박 숙박함
답변 제공: MP - Guest Relations Manager 님, 2023년 10월 31일
Hello Jose, We’re sorry to hear of your less than satisfactory experience and hope you will accept our sincerest apologies. We are committed to providing great customer service and we would like to make things right. We value our customers’ opinions and would like to thank you for bringing this to our attention.

8/10 - 좋아요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Clean and comfy
It seems like they just remodeled the rooms. They were clean and comfortable. Parking wasn’t an issue for us, but we did get back to our room late at night. My only issue was that I called to let them know I was going to be a late check in and they said they couldn’t hold the room because hotels.com does not pay them upfront. Luckily my sister lives in the area and was able to go and check in for us. Other than that it was a very pleasant stay.
2023년 10월에 2박 숙박함
답변 제공: MP - Guest Relations Manager 님, 2023년 10월 14일
Hello Valued Customer, We would like to thank you for taking the time to complete our online survey. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay. Thank you so much for your business and we look forward to seeing you in the future.

4/10 - 별로예요

Noemi

가족 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Never coming back in this hotel anymore. Carpet too dirty and dusty…didn’t clean up
2023년 10월에 1박 숙박함
답변 제공: MP - Guest Relations Manager 님, 2023년 10월 14일
Hello Noemi, We understand your disappointment. It’s important to us that our customers are more than satisfied and we would like the opportunity to resolve this issue immediately. We value our customers’ opinions and would like to thank you for bringing this to our attention.

8/10 - 좋아요

Azucena

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Conveniently located. Bed was a little noisy, old frame made a lot of noise.
2023년 9월에 1박 숙박함
답변 제공: MP - Guest Relations Manager 님, 2023년 9월 27일
Hello Azucena, Thank you for taking the time to share your comment regarding our location. We hope to see you again and that you will be truly impressed with our continued improvements.

6/10 - 괜찮아요

Linda

가족 여행
좋아요: 청결 상태, 편의 시설/서비스
When arriving was informed we could have no visitors and deposit was done only in cash. The room had dirty spots on the walls and Sheetrock chipping off of wall. No hot water and was overall unsafe at times due to the homeless people
2023년 9월에 4박 숙박함
답변 제공: MP - Guest Relations Manager 님, 2023년 9월 23일
Hello Linda, Thank you for letting us know about the issues that you experienced during your recent stay at our hotel. Reviews like these give us an opportunity to address areas of improvement. Guest satisfaction is our top priority, Rest assured that your concern has been forwarded to the hotel management and will be handled accordingly.

2/10 - 너무 별로예요

Clariza 님, Sunnyvale

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
답변 제공: MP - Guest Relations Manager 님, 2023년 11월 14일
Hello Clariza, We’re so sorry that your experience did not match your expectations. Please help us to improve by providing more information on your experience. Thank you.

2/10 - 너무 별로예요

????

별로예요: 청결 상태
2023년 9월에 1박 숙박함
답변 제공: MP - Guest Relations Manager 님, 2023년 9월 23일
Hello Valued Customer, We’re so sorry that your experience did not match your expectations. Please help us to improve by providing more information on your experience. Thank you.

4/10 - 별로예요

David

연인과의 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
No mention of cash deposit until check in?
2023년 9월에 1박 숙박함
답변 제공: MP - Guest Relations Manager 님, 2023년 9월 19일
Hello David, Thank you for letting us know about the issues that you experienced during your recent stay at our hotel. Reviews like these give us an opportunity to address areas of improvement. Guest satisfaction is our top priority, Rest assured that your concern has been forwarded to the hotel management and will be handled accordingly.

2/10 - 너무 별로예요

maria

별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
the sink was leaking bad tha shower pan has a spot look bad
2023년 8월에 1박 숙박함
답변 제공: MP - Guest Relations Manager 님, 2023년 8월 28일
Hello Maria, We understand your disappointment. It’s important to us that our customers are more than satisfied and we would like the opportunity to resolve this issue immediately. We value our customers’ opinions and would like to thank you for bringing this to our attention.

2/10 - 너무 별로예요

petra

아이를 동반한 가족 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Very dirty
2023년 8월에 2박 숙박함
답변 제공: MP - Guest Relations Manager 님, 2023년 8월 28일
Hello Petra, We’re sorry to hear of your less than satisfactory experience and hope you will accept our sincerest apologies. We are committed to providing great customer service and we would like to make things right. We value our customers’ opinions and would like to thank you for bringing this to our attention.

2/10 - 너무 별로예요

Carlos

가족 여행
별로예요: 숙박 시설 상태 및 시설, 객실의 편안함
Always read the reviews
This hotel makes you feel so insecure, I prefered not to stay, it is expensive for the conditions of the hotel, I paid almost the same for another brand hotel just a few miles away.
2023년 8월에 2박 숙박함
답변 제공: MP - Guest Relations Manager 님, 2023년 9월 13일
Hello Carlos, We’re sorry to hear of your less than satisfactory experience and hope you will accept our sincerest apologies. We are committed to providing great customer service and we would like to make things right. We value our customers’ opinions and would like to thank you for bringing this to our attention.

2/10 - 너무 별로예요

John

2023년 8월에 1박 숙박함
답변 제공: MP - Guest Relations Manager 님, 2023년 8월 14일
Hello John, We’re so sorry that your experience did not match your expectations. Please help us to improve by providing more information on your experience. Thank you.

4/10 - 별로예요

Guadalupe

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Cancelación mi reservación sin previo aviso, muy incomodo, la habitación con mal olor, poca limpieza No me gusto para nada.
2023년 8월에 2박 숙박함
답변 제공: MP - Guest Relations Manager 님, 2023년 8월 9일
Hello Guadalupe, We’re so sorry that your experience did not match your expectations. We’re sorry to hear of your less than satisfactory experience and hope you will accept our sincerest apologies. We are committed to providing great customer service. We value our customers’ opinions and would like to thank you for bringing this to our attention.

2/10 - 너무 별로예요

Jaime

2023년 8월에 1박 숙박함
답변 제공: MP - Guest Relations Manager 님, 2023년 9월 2일
Hello Jaime, We’re so sorry that your experience did not match your expectations. Please help us to improve by providing more information on your experience. Thank you.

10/10 - 훌륭해요

David

연인과의 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
It’s great for what you pay for! House keeping came in and replenished towels and made beds when we didn’t even ask. Staff was friendly!
2023년 7월에 2박 숙박함
답변 제공: MP - Guest Relations Manager 님, 2023년 8월 2일
Hello David, Thank you for your feedback. We are glad to hear that you enjoy your stay with us. We always make sure to provide the best experience to our guests. We look forward to hosting you again soon for another fantastic experience! Have a great day!

4/10 - 별로예요

Nelson

가족 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Only go for a last resort
Place is run down, looks nothing like the nice photos in the website, it looks MUCH more worn down, no breakfast, beds are uneven and uncomfortable, AC barely worked, parking is limited, no other significant amenities
2023년 7월에 1박 숙박함
답변 제공: MP - Guest Relations Manager 님, 2023년 7월 29일
Hello Nelson, Thank you for taking the time to share your feedback with us. We’re sorry to hear that your experience hasn’t met your expectations on this occasion. I’ve shared this with the team so we can improve the facilities and provide a great experience for our customers in their stay here with us. We value our customers’ opinions and would like to thank you for bringing this to our attention.

8/10 - 좋아요

barbara

가족 여행
좋아요: 청결 상태, 직원 및 서비스
Hôtel simple près du walk of fame
Hôtel de type motel bien situé pour aller sur Hollywood boulevard. Confort très sommaire. Personnel de l’accueil pas très agréable. Bruyant
2023년 7월에 2박 숙박함
답변 제공: MP - Guest Relations Manager 님, 2023년 7월 23일
Hello Barbara, Thank you for taking the time to give your feedback. We really appreciate it. Looking forward to seeing you again. Please let us know about your future experiences and that you will be truly impressed with our continued improvements.

6/10 - 괜찮아요

Jose

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Me gusto que el cuarto estaba espacioso, lo que no me gustó era el aspecto por fuera
2023년 7월에 1박 숙박함
답변 제공: MP - Guest Relations Manager 님, 2023년 7월 23일
Hello Jose, We understand your disappointment. It’s important to us that our customers are more than satisfied and we would like the opportunity to resolve this issue immediately. We value our customers’ opinions and would like to thank you for bringing this to our attention.

6/10 - 괜찮아요

실제 이용하신 고객

별로예요: 청결 상태
günstig, aber wenig Komfort
Die Hälfte der Zimmer im 1. Stock - allerdings kein Aufzug (man muß Koffer selbst hochschleppen) im 2-Bettzimmer nur ein Sessel und ein unbequemer Hocker
2023년 6월에 18박 숙박함
답변 제공: MP - Guest Relations Manager 님, 2023년 7월 16일
Hello Valued Customer, We’re sorry to hear of your less than satisfactory experience and hope you will accept our sincerest apologies. We are committed to providing great customer service and we would like to make things right. We value our customers’ opinions and would like to thank you for bringing this to our attention.

6/10 - 괜찮아요

Arpha

2023년 7월에 2박 숙박함
답변 제공: MP - Guest Relations Manager 님, 2023년 7월 11일
Hello Arpha, We’re so sorry that your experience did not match your expectations. Please help us to improve by providing more information on your experience. Thank you.

4/10 - 별로예요

Hector

2023년 6월에 1박 숙박함
답변 제공: MP - Guest Relations Manager 님, 2023년 7월 23일
Hello Hector, We’re so sorry that your experience did not match your expectations. Please help us to improve by providing more information on your experience. Thank you.

4/10 - 별로예요

Eric

별로예요: 청결 상태
2023년 6월에 2박 숙박함
답변 제공: MP - Guest Relations Manager 님, 2023년 7월 16일
Hello Eric, We’re so sorry that your experience did not match your expectations. Please help us to improve by providing more information on your experience. Thank you.

2/10 - 너무 별로예요

Daniel

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
There were cockroaches on the walls and dead all over the walkway carpets. There were hairs under the unwashed sheets. The walls are stained and they refused my refund because i moved the sheet to find the hairs under them. The person working there is deceptive he will try and trick you don't give them your money you won't stay!
2023년 6월에 1박 숙박함
답변 제공: MP - Guest Relations Manager 님, 2023년 7월 3일
Hello Daniel, We’re so sorry that your experience did not match your expectations. We’re sorry to hear of your less than satisfactory experience and hope you will accept our sincerest apologies. We are committed to providing great customer service. We value our customers’ opinions and would like to thank you for bringing this to our attention.

2/10 - 너무 별로예요

Jeremy

별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설
The bed was barely put together and made SO much noise. The folks working there were also not pleasant in the least.
2023년 6월에 2박 숙박함
답변 제공: MP - Guest Relations Manager 님, 2023년 6월 9일
Hello Jeremy, It is disheartening to hear about your experience. We apologize for the inappropriate behavior shown by our staff. Our team never wants our guests to go back like this with a bad experience. We are actively investigating your feedback with our management for prompt action. And will surely forward your valuable feedback to our team for improvements. We hope to earn your business on future travels so that you can see our continuous improvement.

6/10 - 괜찮아요

Quentin

좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
2023년 6월에 2박 숙박함
답변 제공: MP - Guest Relations Manager 님, 2023년 6월 9일
Hello Quentin, We’re so sorry that your experience did not match your expectations. Please help us to improve by providing more information on your experience. Thank you.

2/10 - 너무 별로예요

Venesa

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 6월에 1박 숙박함
답변 제공: MP - Guest Relations Manager 님, 2023년 6월 6일
Hello Venesa, We’re so sorry that your experience did not match your expectations. Please help us to improve by providing more information on your experience. Thank you.

2/10 - 너무 별로예요

Christopher

좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
별로예요: 직원 및 서비스
2023년 5월에 1박 숙박함
답변 제공: MP - Guest Relations Manager 님, 2023년 6월 2일
Hello Christopher, We’re so sorry that your experience did not match your expectations. Please help us to improve by providing more information on your experience. Thank you.

8/10 - 좋아요

Dean

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Nice hotel stay
Really nice clean hotel, best shower ever , comfortable bed. good value for money. Neighborhood was only down side but wasn’t too bad.
2023년 5월에 1박 숙박함
답변 제공: MP - Guest Relations Manager 님, 2023년 5월 24일
Hello Dean, Thank you for taking the time to give your feedback. We really appreciate it. Looking forward to seeing you again. Please let us know about your future experiences and that you will be truly impressed with our continued improvements.

8/10 - 좋아요

Robert

가족 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태
2023년 5월에 1박 숙박함
답변 제공: MP - Guest Relations Manager 님, 2023년 5월 20일
Hello Robert, Thank you for taking the time to post a review on your experience with your stay here. We are so happy to hear that you enjoyed your time with us. Our goal is always to exceed your expectations! We hope to see you soon!

4/10 - 별로예요

Anastasia

2023년 4월에 1박 숙박함
답변 제공: MP - Guest Relations Manager 님, 2023년 5월 22일
Hello Anastasia, We’re so sorry that your experience did not match your expectations. Please help us to improve by providing more information on your experience. Thank you.

4/10 - 별로예요

Justin

2023년 4월에 1박 숙박함
답변 제공: MP - Guest Relations Manager 님, 2023년 4월 28일
Hello Justin, We’re so sorry that your experience did not match your expectations. Please help us to improve by providing more information on your experience. Thank you.

2/10 - 너무 별로예요

Valeria

단체 여행
별로예요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Me robaron cosas del cuarto y nadie me apoyó ni se hicieron responsables. No había agua caliente, costaba mucho abrir la puerta principal por que la llave no servía bien y el baño cada vez q se cerraba era con seguro y había que abrirlo con mucho esfuerzo.
2023년 4월에 2박 숙박함
답변 제공: MP - Guest Relations Manager 님, 2023년 4월 22일
Hello Valeria, Thank you for letting us know about the issues that you experienced during your recent stay at our hotel. Reviews like these give us an opportunity to address areas of improvement. Guest satisfaction is our top priority, Rest assured that your concern has been forwarded to the hotel management and will be handled accordingly.

6/10 - 괜찮아요

Jose 님, Las vegas

가족 여행
좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
It was ok nothing unic about it
2023년 4월에 2박 숙박함
답변 제공: MP- Guest Relations Manager 님, 2023년 4월 17일
Hello Jose, Thank you for taking the time to give your feedback. We really appreciate it. Looking forward to seeing you again. Please let us know about your future experiences and that you will be truly impressed with our continued improvements.

8/10 - 좋아요

Sherina

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
2023년 3월에 3박 숙박함
답변 제공: MP - Guest Relations Manager 님, 2023년 4월 22일
Hello Sherina, Thank you for taking the time to give your feedback. We really appreciate it. Looking forward to seeing you again. Please let us know about your future experiences.

6/10 - 괜찮아요

Cameron

2023년 3월에 1박 숙박함
답변 제공: MP - Guest Relations Manager 님, 2023년 4월 22일
Hello Cameron, Thank you for taking the time to give your feedback. We really appreciate it. Looking forward to seeing you again. Please let us know about your future experiences.

2/10 - 너무 별로예요

JOSSY

별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2023년 3월에 1박 숙박함
답변 제공: MP- Guest Relations Manager 님, 2023년 4월 2일
Hello Jossy, We’re so sorry that your experience did not match your expectations. Please help us to improve by providing more information on your experience. Thank you.