숙박 시설 정면

호텔 카멜 여행 후기

3 out of 5
호텔 카멜
201 Broadway, Santa Monica, CA

이용 후기

7.6

좋아요

평점 10 - 훌륭해요. 1013개 이용 후기 중 348개" "
평점 8 - 좋아요. 1013개 이용 후기 중 307개" "
평점 6 - 괜찮아요. 1013개 이용 후기 중 190개" "
평점 4 - 별로예요. 1013개 이용 후기 중 96개" "
평점 2 - 너무 별로예요. 1013개 이용 후기 중 72개" "

8.0/10

청결 상태

8.2/10

직원 및 서비스

6.6/10

편의 시설/서비스

7.0/10

숙박 시설 상태 및 시설

7.4/10

친환경

이용 후기

8/10 - 좋아요

Anoop

좋아요: 직원 및 서비스
The hotel is in a great location! Very convenient! The hotel itself is under renovation. There is a bar next door which closed at around 3 am…so not a great sleep. The room is comfortable.
2024년 3월에 3박 숙박함

10/10 - 훌륭해요

ATSUSHI

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
Location is Gold ! Property is old, but all staffs are nice and helpful.
2024년 3월에 3박 숙박함
답변 제공: General Manager 님, 2024년 3월 27일
Dear Atsushi,Thank you for being our guest and sharing your experience. I appreciate you mentioning our historic building as we continue working on improvements. I'm happy to share with the team and we wish you safe travels.

4/10 - 별로예요

Karen 님, Wilmington

연인과의 여행
별로예요: 숙박 시설 상태 및 시설
This hotel is for location ONLY. It’s older and outdated. Rooms are sooo tiny! The carpet in the halls are old and smell. The staircase is old and fragile. No fridge in room. The shower doesn’t stay at one temperature it gets really hot and practically burns you then goes back to cooler. All the furniture inside the room is old and broken down. Bed is sunken in. Sure it’s the cheaper hotel in the area but save your money spend that extra $50-$75 for the nicer hotel. Would not recommend nor return.
2024년 3월에 1박 숙박함
답변 제공: General Manager 님, 2024년 3월 26일
Dear Karen,Thank you for being our guest and sharing your experience and regret that we did not meet your expectations. I will share this with the team as we are going through an improvement phase.

10/10 - 훌륭해요

Michael 님, Las Vegas

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Excellent staff
2024년 3월에 3박 숙박함
답변 제공: General Manager 님, 2024년 3월 19일
Dear Michael,Thank you for being our guest and sharing your experience on your recent stay with us and happy to share the feedback regarding our team. We wish you safe travels.

4/10 - 별로예요

Paulina

연인과의 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Price too high for a low quality stay , small room The window curtains did not shut the whole way We couldn’t control the A/C and had to pay a lot for vallet parking
2024년 3월에 1박 숙박함
답변 제공: General Manager 님, 2024년 3월 19일
Dear Paulina,Thank you for being our guest and sharing your feedback on your recent stay with us. We appreciate your feedback and the opportunity for improvement and we wish you safe travels.

10/10 - 훌륭해요

Prabakar 님, Saratoga

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
It is decent price for its location close to ocean and shopping areas. Room is comfortable and not congested.
2024년 3월에 1박 숙박함
답변 제공: General Manager 님, 2024년 3월 12일
Dear Prabakar,Thank you for being our guest and sharing your experience on your recent stay with us.

10/10 - 훌륭해요

Quincy

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Nice room. Location is great. Would stay here again.
2024년 3월에 2박 숙박함
답변 제공: General Manager 님, 2024년 3월 12일
Dear Quincy Thank you for being our guest and sharing your experience. I'm happy to hear you enjoyed our location and rooms and will share them with the team. We wish you safe travels.

8/10 - 좋아요

Giovanna

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 2박 숙박함
답변 제공: General Manager 님, 2024년 3월 12일
Dear Giovanna,Thank you for being our guest and sharing your experience on your recent stay with us. Happy to share this with the team and we wish you safe travels.

4/10 - 별로예요

Haining

2024년 2월에 1박 숙박함

10/10 - 훌륭해요

Steven

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great location close to Santa Monica pier/ Venice Beach access as well as local restaurants/bars/ shopping. Hotel has an old school look and feel/charm, and rooms were modern and clean. Staff were friendly. Definitely some noise overnight heard from nearby bars, etc but to be expected based on the central "downtown" location.
2024년 2월에 3박 숙박함
답변 제공: General Manager 님, 2024년 3월 5일
Dear Steven,Thank you for being our guest and sharing your recent experience with us. I'm happy to share your feedback with the team and happy to hear you enjoyed our location and our team. We wish you safe travels.

4/10 - 별로예요

Albert

별로예요: 숙박 시설 상태 및 시설
2024년 3월에 1박 숙박함
답변 제공: General Manager 님, 2024년 3월 5일
Dear Albert,Thank you for sharing your experience on your recent stay with us and happy to share it with the team. We wish you safe travels.

10/10 - 훌륭해요

Jonathan

좋아요: 청결 상태, 직원 및 서비스
2024년 2월에 1박 숙박함
답변 제공: General Manager 님, 2024년 2월 28일
Dear Jonathan,Thank you for being our guest and sharing your experience on your recent stay. I appreciate your feedback and will be happy to share with the team. We wish you safe travels.

8/10 - 좋아요

Ami

2024년 2월에 1박 숙박함
답변 제공: General Manager 님, 2024년 3월 20일
Dear Ami,Thank you for being our guest and sharing your experience on your recent stay. I appreciate your feedback and am happy to share it with the team. We wish you a safe trip.

6/10 - 괜찮아요

Carolyn

가족 여행
별로예요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
This hotel has been somewhat updated. Although the bathrooms have not, the bathroom fan is horribly loud, the air conditioner is horribly loud, and there is excessive nightlife in the area to the point of the staff of a security guard on the weekend in the lobby with 2x4” barricading the front door. One of the restaurants that they are still handing out discount vouchers for is completely closed. The other restaurant is more of a bar/lounge than a restaurant and it’s only open in the evenings. So they attached restaurants are useless. Elevators are very slow in the morning and the staff is not very helpful with any questions we had. They seemed more interested in talking to Mike themselves or whatever they were doing on their cell phones.
2024년 2월에 3박 숙박함
답변 제공: General Manager 님, 2024년 2월 24일
Dear Carolyn,Thank you for being our guest and sharing your experience. I'm not sure about the vouchers given out and what was shared with you, but the vouchers are for a European Cafe a few doors down that is open 7 days a week and serves a fantastic breakfast with one of the best coffees in town. I will look into the matters you have brought to our attention and share with the team. We wish you safe travels.

10/10 - 훌륭해요

Felicia

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
It was a lovely place to stay for a night while exploring the Santa Monica area. Very close the Santa Monica Pier and walkable distance from many more shops and restaurants. Staff was great and very friendly.
2024년 2월에 1박 숙박함
답변 제공: General Manager 님, 2024년 2월 20일
Dear Felicia,Thank you for being our guest and sharing your experience. I'm happy to share with the team and we wish you safe travels.

8/10 - 좋아요

Jorge

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
답변 제공: General Manager 님, 2024년 2월 20일
Dear Jorge,Thank you for being our guest and sharing your experience. We very much appreciate the feedback and will share it with the team. We wish you safe travels.

10/10 - 훌륭해요

Yasushi

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Fantastic Historical Building and wonderful neighbourhood to walk around in, being so close to the Santa Monica Pier!
2024년 2월에 1박 숙박함
답변 제공: General Manager 님, 2024년 2월 17일
Dear Yasushi,Thank you for your lovely feedback on your recent stay with us and Happy to share it with the team. We all wish you safe travels.

8/10 - 좋아요

Smiljka

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Property is old, but our room was renovated.
2024년 2월에 1박 숙박함
답변 제공: General Manager 님, 2024년 2월 15일
Dear Smiljka,Thank you for being our guest and sharing your experience. I'm happy to share with the team as we are going through our improvement phase and appreciate your feedback. We wish you safe travels.

10/10 - 훌륭해요

Yuki

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
We can check in earlier than expected and we can go around with leaving our luggage at the room. We much appreciated it.
2024년 2월에 1박 숙박함
답변 제공: General Manager 님, 2024년 2월 13일
Dear Yuki,Thank you for being our guest and sharing your experience. I'm happy to share with the team and we wish you safe travels.

4/10 - 별로예요

Mark

단체 여행
별로예요: 직원 및 서비스
the Hotel although old was fine, however i paid for a room with a king size bed and due to a room change because of faulty plumbing,” i was placed in a room with a Queen size bed. when i enquired if the room was rate was changed i was told that it was still at the Kjng size rate and would not be reimbursed. Although, a minor issue i did not apprecite the attitude of the night desk attendant and the fact that she would not reimburse this Bed point.
2024년 2월에 1박 숙박함
답변 제공: General Manager 님, 2024년 2월 6일
Dear Mark,Thank you for being our guest and sharing your experience and regret that the interaction with the Front Desk is not acceptable and I will look into the matter. We wish you safe travels.

6/10 - 괜찮아요

Holli

가족 여행
좋아요: 청결 상태
별로예요: 숙박 시설 상태 및 시설
It was a convenient location to shopping and the beach
2024년 1월에 1박 숙박함
답변 제공: General Manager 님, 2024년 2월 2일
Dear Holli,Thank you for being our guest and sharing your experience. I'm happy to share with the team and we wish you safe travels.

10/10 - 훌륭해요

Anthony 님, Bakersfield

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 1월에 1박 숙박함
답변 제공: General Manager 님, 2024년 2월 2일
Dear Anthony,Thank you for being our guest and sharing your experience which I'm happy to share with the team. We wish you safe travels.

8/10 - 좋아요

Kao 님, Philadelphia

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
No frills hotel but nice and clean. Very friendly service and close to the beach.
2024년 1월에 2박 숙박함
답변 제공: General Manager 님, 2024년 2월 2일
Dear Kao,Thank you for sharing your experience on your recent stay with us and glad you enjoyed our location. I will share with the team and we wish you safe travels.

6/10 - 괜찮아요

Claudia

가족 여행
좋아요: 청결 상태, 직원 및 서비스
Clean and friendly, but not for the price paid.
2024년 1월에 1박 숙박함
답변 제공: General Manager 님, 2024년 2월 2일
Dear Claudia,Thank you for being our guest and sharing your feedback on your recent stay with us. I will share your feedback with the team and we wish you safe travels.

8/10 - 좋아요

Carsten

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Close to everything we wanted to do in Santa Monica..
2023년 12월에 3박 숙박함
답변 제공: General Manager 님, 2024년 2월 2일
Dear Carsten,Thank you for sharing your experience on your recent stay with us and happy to hear you enjoyed our location in the center of Santa Monica and close to the beach. We all wish you safe travels.

10/10 - 훌륭해요

DAISUKE

2024년 1월에 1박 숙박함
답변 제공: General Manager 님, 2024년 2월 2일
Dear Daisuke,Thank you for being our guest and sharing your experience which I'm happy to share with the team. We wish you safe travels.

10/10 - 훌륭해요

Ann

단체 여행
좋아요: 청결 상태, 직원 및 서비스
Hotel Carmel is reasonably priced for the neighborhood. Great location. Very clean. Nice staff. No pool or other amenities. But a great option if your goal is to be near the fun and out all day!
2023년 12월에 3박 숙박함
답변 제공: General Manager 님, 2024년 2월 2일
Dear Ann,Thank you for sharing your experience on your recent stay with us and all of us wish you safe travels.

6/10 - 괜찮아요

Alyson

It was loud
2023년 12월에 1박 숙박함
답변 제공: General Manager 님, 2024년 2월 2일
Dear Alyson,Thank you for being our guest and sharing your experience. I will share this with the team and make sure we are looking into this.

8/10 - 좋아요

Bailey

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
If you want something close to everything in Santa Monica, you can’t get much better than this place. The staff was friendly and helpful, and the place was clean and well kept. The building wasn’t very soundproof, though, but that’s to be expected with an older building.
2023년 12월에 2박 숙박함
답변 제공: General Manager 님, 2024년 2월 2일
Dear Bailey,Thank you for being our valued guest and sharing your experience. I appreciate your feedback as we are working on some improvements moving forward and will share with the team. We wish you safe travels.

2/10 - 너무 별로예요

Susie

아이를 동반한 가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2023년 12월에 1박 숙박함
답변 제공: General Manager 님, 2024년 2월 2일
Dear Susi,Thank you for being our guest and sharing your experience which I'm happy to share with the team. We wish you safe travels.

10/10 - 훌륭해요

Michelle

가족 여행
2023년 12월에 1박 숙박함
답변 제공: General Manager 님, 2024년 2월 2일
Dear Michelle,Thank you for being our guest and sharing your experience which I'm happy to share with the team. We wish you safe travels.

10/10 - 훌륭해요

Alfonso

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
todo bien, ubicación muy buena
2023년 12월에 1박 숙박함
답변 제공: General Manager 님, 2024년 2월 2일
Gracias por ser nuestro invitado y compartir su experiencia y estoy feliz de compartirla con el equipo. Le deseamos un buen viaje.

10/10 - 훌륭해요

Katherine

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 1박 숙박함
답변 제공: General Manager 님, 2024년 2월 2일
Dear Katherine,Thank you for being our guest and sharing your experience which I'm happy to share with the team. We wish you safe travels.

2/10 - 너무 별로예요

Modhafar

아이를 동반한 가족 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Red stains on bed cover.
2023년 12월에 1박 숙박함
답변 제공: General Manager 님, 2024년 2월 2일
Dear Modhafar,Thank you for being our gues and sharing your experience. I will address what you have brought to our attention and appreciate your feedback. We all wish you safe travels.

10/10 - 훌륭해요

NAOKI

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
2023년 12월에 1박 숙박함
답변 제공: General Manager 님, 2024년 2월 2일
Dear Naoki.Thank you for being our guest and sharing your experience which I'm happy to share with the team. We wish you safe travels.

10/10 - 훌륭해요

Amado

2023년 12월에 1박 숙박함
답변 제공: General Manager 님, 2024년 2월 2일
Dear Amado,Thank you for being our guest and sharing your experience which I'm happy to share with the team. We wish you safe travels.

2/10 - 너무 별로예요

Christoffer

가족 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Not a quiet place nor good for family
Extremely disappointed. Booked 3 nights, checked out after the first night and paid a cancellation fee. Room was dirty, shower backed up and toilet took multiple flushes. Sheets were like burlap and the noise outside at 1am was ridiculous.
2023년 12월에 3박 숙박함
답변 제공: General Manager 님, 2024년 2월 2일
Dear Christopher,Thank you for being our guest and sharing your experience. I'm disappointed that we were unable to deliver and will share with the team to make sure what you brought to our attention is being addressed.

10/10 - 훌륭해요

Silvano

2023년 3월에 1박 숙박함
답변 제공: General Manager 님, 2024년 2월 2일
Dear Silvano,Thank you for being our guest and sharing your experience which I'm happy to share with the team. We wish you safe travels.

6/10 - 괜찮아요

Isabella

단체 여행
좋아요: 청결 상태, 직원 및 서비스
Great location
The price and location of this hotel is great! The service was good. The beds weren’t the most comfortable and the rooms were small. That wasn’t a big deal because we were only there to sleep. The location is perfect! Close to everything! With that being said, you can hear everything that is happening outside. The windows were so thin it was like I had it open. Other than that, I would stay again.
2023년 12월에 1박 숙박함
답변 제공: General Manager 님, 2024년 2월 2일
Dear Isabella,Thank you for being our guest and sharing your experience. I'm glad you enjoyed your experience and will address the window issues you brought to our attention. We wish you safe travels.

10/10 - 훌륭해요

Brunilda

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2023년 12월에 2박 숙박함
답변 제공: General Manager 님, 2024년 2월 2일
Dear Brunilda,Thank you for being our guest and sharing your experience which I'm happy to share with the team. We wish you safe travels.

8/10 - 좋아요

Loris

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Lovely place, beautiful old building, just seconds from the beach, lots of restaurants and more just steps away.
2023년 12월에 2박 숙박함
답변 제공: General Manager 님, 2024년 2월 2일
Dear Loris,Thank you for being our guest and sharing your experience and happy to hear you enjoyed your stay with us and we all wish you safe travels.

6/10 - 괜찮아요

Narda

좋아요: 청결 상태, 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 2박 숙박함
답변 제공: General Manager 님, 2024년 2월 2일
Dear Narda,Thank you for being our guest and sharing your experience which I'm happy to share with the team. We wish you safe travels.

10/10 - 훌륭해요

Aaron

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
.
2023년 12월에 2박 숙박함
답변 제공: General Manager 님, 2024년 2월 2일
Dear Aaron,Thank you for being our guest and sharing your experience which I'm happy to share with the team. We wish you safe travels.

2/10 - 너무 별로예요

Hayate

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Nicht zu empfehlen
Nicht zu empfehlen. Das Hotel ist veraltet. Teppich dreckig. Bett unbequem und zu klein, Fernsher zu klein. Preise Übertrieben 200 €/Nacht + 20 US Dollard Tax Gebühren /Tag.
2023년 12월에 1박 숙박함
답변 제공: General Manager 님, 2024년 2월 2일
Dear Hayate,Thank you for being our guest and sharing your experience and regret that we did not meet your expectations. I will share with the team and we all wish you safe travels.

8/10 - 좋아요

Sina

2023년 12월에 1박 숙박함
답변 제공: General Manager 님, 2024년 2월 2일
Dear Sina,Thank you for being our guest and sharing your experience which I'm happy to share with the team. We wish you safe travels.

10/10 - 훌륭해요

Margarita

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 1박 숙박함
답변 제공: General Manager 님, 2024년 2월 2일
Dear Margarita,Thank you for being our guest and sharing your experience which I'm happy to share with the team. We wish you safe travels.

10/10 - 훌륭해요

Christian

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2023년 12월에 1박 숙박함
답변 제공: General Manager 님, 2024년 2월 2일
Dear Christian,Thank you for being our guest and sharing your experience which I'm happy to share with the team. We wish you safe travels.

10/10 - 훌륭해요

Feran

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
El lugar
답변 제공: General Manager 님, 2024년 2월 7일
Dear Feran,Thank you for being our guest and sharing your experience which I'm happy to share with the team. We wish you safe travels.

10/10 - 훌륭해요

Perri

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 1박 숙박함
답변 제공: General Manager 님, 2024년 2월 2일
Dear Perri,Thank you for being our guest and sharing your experience which I'm happy to share with the team. We wish you safe travels.

8/10 - 좋아요

Yaneth

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
GOOD PLACE TO REST
2023년 11월에 1박 숙박함
답변 제공: General Manager 님, 2024년 2월 2일
Dear Yaneth,Thank you for being our guest and sharing your experience and trust you rested well.