숙박 시설 정면
예약 가능 여부 확인

호텔 카멜 여행 후기

3 out of 5
호텔 카멜
201 Broadway, Santa Monica, CA

이용 후기

7.6

좋아요

평점 10 - 훌륭해요. 1005개 이용 후기 중 355개" "
평점 8 - 좋아요. 1005개 이용 후기 중 303개" "
평점 6 - 괜찮아요. 1005개 이용 후기 중 184개" "
평점 4 - 별로예요. 1005개 이용 후기 중 92개" "
평점 2 - 너무 별로예요. 1005개 이용 후기 중 71개" "

8.0/10

청결 상태

8.2/10

직원 및 서비스

6.6/10

편의 시설/서비스

7.0/10

숙박 시설 상태 및 시설

7.4/10

친환경

이용 후기

10/10 - 훌륭해요

Dmitry

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 5월에 1박 숙박함

4/10 - 별로예요

Felicia 님, Santa Barbara

좋아요: 청결 상태
별로예요: 숙박 시설 상태 및 시설
2024년 5월에 1박 숙박함

8/10 - 좋아요

Elizabeth

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
The staff was very nice and my room was clean and comfortable. The hallways looked a bit outdated, but the bar was really beautiful. My only problem was that a bar/club nearby was extremely loud. If I were young and still stayed out late, I would not have been bothered. But I generally do not stay up late.
2024년 4월에 2박 숙박함

10/10 - 훌륭해요

Melissa

연인과의 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
It is an older hotel, but it has so much character. Wonderful location and the staff are so nice and accommodating.
2024년 5월에 1박 숙박함
답변 제공: General Manager 님, 2024년 5월 21일
Dear Melissa,Thank you for being our guest and sharing your experience. I appreciate you enjoyed our historic buildings, centrally located in Santa Monica. I'm happy to share with the team your feedback and we wish you safe travels.

10/10 - 훌륭해요

stacia

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The hotel is older but in great condition. Location is great for shopping and the beach and Pacific pier is all within a few minutes of walking.
2024년 5월에 1박 숙박함
답변 제공: General Manager 님, 2024년 5월 15일
Dear Stacia,Thank you for being our guest and sharing your experience. I'm glad to hear that you enjoyed our historic hotel in a great location in Santa Monica with a lot of things to do.

8/10 - 좋아요

Sheri

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
good place in Santa Monica for the price. Not fancy but clean and great location. Room gets a lot of road noise.
2024년 5월에 1박 숙박함
답변 제공: General Manager 님, 2024년 5월 9일
Dear Sheri,We appreciate you as our guest and sharing your experience. I will be looking into the noise issue you mentioned and will share it with the team. We wish you safe travels home.

8/10 - 좋아요

John

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The property was fine, however they do not tell you they charge 38.50 a night to park your car. This would have been very helpful. Rooms are very small, I would not recommend this place for larger people. We barely fit in the shower.
2024년 5월에 1박 숙박함
답변 제공: General Manager 님, 2024년 5월 9일
Dear John,Thank you for being our guest and sharing your experience. We'll make sure that our Valet Parking charge is visible on all sites. We certainly appreciate your feedback and will follow up. The Front Desk does explain the parking upon check-in with the options that are available and will make sure that this will continue to happen. We wish you safe travels.

10/10 - 훌륭해요

Daniel

연인과의 여행, 출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
My stay was great. The staff was very helpful and friendly which made check-in/out very efficient! The hotel was so close to the pier (it was only a few minutes to walk) which made the evening enjoyable. The room was very clean and looked really nice. I would stay again!
2024년 5월에 1박 숙박함
답변 제공: General Manager 님, 2024년 5월 7일
Dear Daniel,Thank you for being our guest and sharing your experience on your recent stay with us and happy to share it with the team. We wish you safe travels

6/10 - 괜찮아요

Barbara

가족 여행
좋아요: 직원 및 서비스
Great location. Easy to park. Loud area and loud guests. Asked to be moved to a quieter area and they accommodated us. Nice service. Great valet service for our car. Had to go down 3 floors to get ice. Had to request a refrigerator if you are not in a suite. People across the hall were partying loud at 10:30 at night. Called front desk and they took care of it right away.
2024년 5월에 2박 숙박함
답변 제공: General Manager 님, 2024년 5월 7일
Dear Barbara,Thank you for being our guest and sharing your experience on your recent stay with us. I apologize for any noise issue and happy to hear that the team took care of it. We wish you safe travels.

8/10 - 좋아요

Arpy 님, Irvine

연인과의 여행, 출장 여행
좋아요: 청결 상태, 직원 및 서비스
별로예요: 편의 시설/서비스
Not bad if you don’t mind lack of amenities. Bed covers are too thin to keep warm. Noisy outside. But a block away form the beach and shopping. Depends how you look at it…
2024년 4월에 2박 숙박함
답변 제공: General Manager 님, 2024년 5월 7일
Dear Arpy,Thank you for being our guest and sharing your experience. Appreciate your feedback and will share it with the team. We wish you safe travels.

10/10 - 훌륭해요

Anthony

2024년 4월에 1박 숙박함
답변 제공: General Manager 님, 2024년 5월 16일
Dear Anthony,Thank you for being our guest and sharing your experience. I'm happy to share with the team and we wish you safe travels.

8/10 - 좋아요

Glen

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
It was a lovely hotel, and the staff were very friendly and helpful.
2024년 3월에 2박 숙박함
답변 제공: General Manager 님, 2024년 4월 25일
Dear Glen,Thank you for being our guest and sharing your experience on your recent stay with us. I appreciate your feedback and am happy to share it with the team. We all wish you safe travels.

4/10 - 별로예요

Kerrilynn

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스
The staff was very nice, hotel was pretty clean. My only complaint is that it was very loud there. I woke up at 5am from people above me stomping around for a half hour. It was loud outside. A lot of construction and banging going on. Did not sleep very well here.
2024년 4월에 4박 숙박함
답변 제공: General Manager 님, 2024년 4월 24일
Dear Kerrilynn,Thank you for being our guest and sharing your experience. I apologize for any noise issue you experienced and I will be looking at your folio to make sure we are taking care of the issue. Thank you again for bringing it to our attention and we wish you safe travels.

10/10 - 훌륭해요

Susan

가족 여행
Great location to pier and area shopping and restaurants. Value great compared to other area hotels. Older property but rooms nicely updated with comfy beds.
2024년 4월에 1박 숙박함
답변 제공: General Manager 님, 2024년 4월 23일
Dear Susan,Thank you for being our guest and sharing your experience on your recent stay with us. I'm happy to hear you enjoyed your stay and the team wishes you safe travels.

10/10 - 훌륭해요

Akie

좋아요: 청결 상태, 직원 및 서비스
2024년 4월에 1박 숙박함
답변 제공: General Manager 님, 2024년 4월 23일
Dear Akie,Thank you for being our guest and sharing your experience on your recent stay with us. We wish you safe travels and look forward to welcoming you in the future.

10/10 - 훌륭해요

Eric

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
This was our fourth or fifth stay at Carmel Hotel. Great location, close to LAX, friendly staff. While building is older, rooms have been recently renovated and updated. Would definitely stay again.
2024년 4월에 1박 숙박함
답변 제공: General Manager 님, 2024년 4월 23일
Dear Eric,Thank you for being our guest again and it was great to welcome you back. I appreciate your feedback and we all look forward to welcoming you back in the future. We wish you safe travels.

8/10 - 좋아요

Renata

단체 여행
좋아요: 직원 및 서비스, 편의 시설/서비스
I liked how close it was to the ocean and Santa Monica Pier and the price. The inside rooms need a little refresher. But the staff was excellent. Very helpful.
2024년 4월에 1박 숙박함
답변 제공: General Manager 님, 2024년 4월 17일
Dear Renata,Thank you for being our guest and sharing your experience in your recent stay with us. Your feedback is very important as we go through our improvement phase and very much appreciated.

8/10 - 좋아요

Vanessa

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Friendly, convenient and clean. Older property (no bathroom fan, small room, thin walls/windows) and significant street noise at night. There was a non-optional daily fee that was described as being for the coffee and water bottles in the room. We enjoyed our stay but I would likely look into other options if returning to Santa Monica for more than a couple of nights.
2024년 4월에 2박 숙박함
답변 제공: General Manager 님, 2024년 4월 16일
Dear Vanessa,Thank you for sharing your experience on your recent stay with us and I will share it with the team as we are continuously working on our I'm improvement plan. We look forward to welcoming you back in the future and wish you and your safe travels.

10/10 - 훌륭해요

Karie

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 4월에 1박 숙박함
답변 제공: General Manager 님, 2024년 4월 16일
Dear Karie,Thank you for being our valued guest and sharing your feedback which I'm happy to share with the team. Wee wish you safe travels.

10/10 - 훌륭해요

Yosuke

2024년 4월에 1박 숙박함
답변 제공: General Manager 님, 2024년 5월 1일
Dear Yosuke,Thank you for being our guest and sharing your experience on your recent stay with us. I'm happy to share with the team and we wish you safe travels.

10/10 - 훌륭해요

Benjamin 님, Visalia

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Great staff members!!!
2024년 3월에 1박 숙박함
답변 제공: General Manager 님, 2024년 4월 10일
Dear Benjamin,Thank you for being our guest and sharing your experience and I'm happy to share with the team. We wish you safe travels.

10/10 - 훌륭해요

Jenifer

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 1박 숙박함
답변 제공: General Manager 님, 2024년 4월 10일
Dear Jenifer,Thank you for being our guest and sharing your experience. I'm happy to share with the team and we wish you safe travels.

2/10 - 너무 별로예요

Grace

아이를 동반한 가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The hotel itself was dilapidated, plastic covering some of the doorways. Very noisy place. I would not recommend it.
2024년 4월에 1박 숙박함
답변 제공: General Manager 님, 2024년 4월 9일
Dear Grace,I appreciate your feedback and am disappointed that we did not meet your expectations on your recent stay. We are working on some of our rooms with some necessary improvements and apologize for any appearance issues you encountered. I will share your feedback with the team to make sure we are addressing the issue.

10/10 - 훌륭해요

Alli

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Great location!
2024년 4월에 1박 숙박함
답변 제공: General Manager 님, 2024년 4월 9일
Dear Alli,Thank you for sharing your experience in your recent stay with us. I'm happy to hear you enjoyed our location and happy to share with the team. We wish you safe travels.

4/10 - 별로예요

Carol

가족 여행
좋아요: 청결 상태
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
Great location but the noise in our room was unbearable- you could hear people walking above you clearly like they were coming through the roof and someone was banging up there all night- street noise was really bad too - the windows were not insulated at all - not sure if they were full but request an inside room if possible
2024년 4월에 2박 숙박함
답변 제공: General Manager 님, 2024년 4월 9일
Dear Carol,Thank you for being our guest and sharing your experience on your recent stay. I apologize for any noise issue experienced and am happy to look into the matter with the team. We wish you safe travels.

10/10 - 훌륭해요

Jerrett

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
It was great place to stay. Awesome location
2024년 4월에 2박 숙박함
답변 제공: General Manager 님, 2024년 4월 9일
Dear Jerrett,Thank you for being our guest and I'm happy to share your experience with the team. We wish you safe travels.

6/10 - 괜찮아요

Gisselle

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
별로예요: 숙박 시설 상태 및 시설
It was ok and some what like the pictures. There was a literal fuse box in our room with patches around it and when I went to shower, there was a dent on the floor and every time I wanted to move around I couldn’t cause there was nothing supporting the bottom. Also, the rooms are not sound proof at all, I was up all night cause I kept hearing people walking around and loud music from the club. The service was good, its just the overall condition of the room.
2024년 2월에 1박 숙박함
답변 제공: General Manager 님, 2024년 4월 4일
Dear Gisselle,Thank you for being our guest and sharing your experience on your recent stay with us. I appreciate your feedback and will share it with the team to make sure that your observation is corrected. We wish you safe travels.

8/10 - 좋아요

Sergio

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 1박 숙박함
답변 제공: General Manager 님, 2024년 4월 2일
Dear Sergio,Thank you for being our guest and sharing your experience which I'm happy to share with the team. We wish you safe travels.

8/10 - 좋아요

Helen

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스
very quick response of front desk. Prime center to beach and shopping area
2024년 3월에 1박 숙박함
답변 제공: General Manager 님, 2024년 4월 2일
Dear Helen,Thank you for being our guest and sharing your experience which I'm happy to share with the team. We wish you safe travels.

8/10 - 좋아요

Alissa

연인과의 여행
좋아요: 청결 상태
Very conveniently located, we were able to check in early which was great after a 12 hour flight. Everyone was very friendly. Would return if the occasion arose.
2024년 3월에 1박 숙박함
답변 제공: General Manager 님, 2024년 3월 29일
Dear Alissa,Thank you for being our guest and sharing your experience. I'm glad you were able to check-in early after the long light. I'm happy to share with the team and we wish yu safe travels home.

8/10 - 좋아요

Anoop

좋아요: 직원 및 서비스
The hotel is in a great location! Very convenient! The hotel itself is under renovation. There is a bar next door which closed at around 3 am…so not a great sleep. The room is comfortable.
2024년 3월에 3박 숙박함
답변 제공: General Manager 님, 2024년 3월 28일
Dear Anoop,Thank you for being our Guest and sharing your experience. I appreciate your feedback and will share your feedback as the Bar should not be impacting our guests stay. Again, appreciate your feedback and we wish you safe travels.

10/10 - 훌륭해요

ATSUSHI

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
Location is Gold ! Property is old, but all staffs are nice and helpful.
2024년 3월에 3박 숙박함
답변 제공: General Manager 님, 2024년 3월 27일
Dear Atsushi,Thank you for being our guest and sharing your experience. I appreciate you mentioning our historic building as we continue working on improvements. I'm happy to share with the team and we wish you safe travels.

4/10 - 별로예요

Karen 님, Wilmington

연인과의 여행
별로예요: 숙박 시설 상태 및 시설
This hotel is for location ONLY. It’s older and outdated. Rooms are sooo tiny! The carpet in the halls are old and smell. The staircase is old and fragile. No fridge in room. The shower doesn’t stay at one temperature it gets really hot and practically burns you then goes back to cooler. All the furniture inside the room is old and broken down. Bed is sunken in. Sure it’s the cheaper hotel in the area but save your money spend that extra $50-$75 for the nicer hotel. Would not recommend nor return.
2024년 3월에 1박 숙박함
답변 제공: General Manager 님, 2024년 3월 26일
Dear Karen,Thank you for being our guest and sharing your experience and regret that we did not meet your expectations. I will share this with the team as we are going through an improvement phase.

10/10 - 훌륭해요

Michael 님, Las Vegas

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Excellent staff
2024년 3월에 3박 숙박함
답변 제공: General Manager 님, 2024년 3월 19일
Dear Michael,Thank you for being our guest and sharing your experience on your recent stay with us and happy to share the feedback regarding our team. We wish you safe travels.

10/10 - 훌륭해요

Smiley

2024년 3월에 1박 숙박함
답변 제공: General Manager 님, 2024년 4월 6일
Dear Smiley,Thank you for being our guest and sharing your experience. I'm happy to share with the team and we wish you safe travels.

4/10 - 별로예요

Paulina

연인과의 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Price too high for a low quality stay , small room The window curtains did not shut the whole way We couldn’t control the A/C and had to pay a lot for vallet parking
2024년 3월에 1박 숙박함
답변 제공: General Manager 님, 2024년 3월 19일
Dear Paulina,Thank you for being our guest and sharing your feedback on your recent stay with us. We appreciate your feedback and the opportunity for improvement and we wish you safe travels.

10/10 - 훌륭해요

Prabakar 님, Saratoga

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
It is decent price for its location close to ocean and shopping areas. Room is comfortable and not congested.
2024년 3월에 1박 숙박함
답변 제공: General Manager 님, 2024년 3월 12일
Dear Prabakar,Thank you for being our guest and sharing your experience on your recent stay with us.

10/10 - 훌륭해요

Quincy

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Nice room. Location is great. Would stay here again.
2024년 3월에 2박 숙박함
답변 제공: General Manager 님, 2024년 3월 12일
Dear Quincy Thank you for being our guest and sharing your experience. I'm happy to hear you enjoyed our location and rooms and will share them with the team. We wish you safe travels.

8/10 - 좋아요

Giovanna

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 2박 숙박함
답변 제공: General Manager 님, 2024년 3월 12일
Dear Giovanna,Thank you for being our guest and sharing your experience on your recent stay with us. Happy to share this with the team and we wish you safe travels.

4/10 - 별로예요

Haining

2024년 2월에 1박 숙박함
답변 제공: General Manager 님, 2024년 3월 28일
Dear Haining,Thank you for being our guest and sharing your experience. I will share with the team and we wish you safe travels.

10/10 - 훌륭해요

Steven

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great location close to Santa Monica pier/ Venice Beach access as well as local restaurants/bars/ shopping. Hotel has an old school look and feel/charm, and rooms were modern and clean. Staff were friendly. Definitely some noise overnight heard from nearby bars, etc but to be expected based on the central "downtown" location.
2024년 2월에 3박 숙박함
답변 제공: General Manager 님, 2024년 3월 5일
Dear Steven,Thank you for being our guest and sharing your recent experience with us. I'm happy to share your feedback with the team and happy to hear you enjoyed our location and our team. We wish you safe travels.

4/10 - 별로예요

Albert

별로예요: 숙박 시설 상태 및 시설
2024년 3월에 1박 숙박함
답변 제공: General Manager 님, 2024년 3월 5일
Dear Albert,Thank you for sharing your experience on your recent stay with us and happy to share it with the team. We wish you safe travels.

10/10 - 훌륭해요

Jonathan

좋아요: 청결 상태, 직원 및 서비스
2024년 2월에 1박 숙박함
답변 제공: General Manager 님, 2024년 2월 28일
Dear Jonathan,Thank you for being our guest and sharing your experience on your recent stay. I appreciate your feedback and will be happy to share with the team. We wish you safe travels.

8/10 - 좋아요

Ami

2024년 2월에 1박 숙박함
답변 제공: General Manager 님, 2024년 3월 20일
Dear Ami,Thank you for being our guest and sharing your experience on your recent stay. I appreciate your feedback and am happy to share it with the team. We wish you a safe trip.

10/10 - 훌륭해요

Martha

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great location and value
The staff was friendly and the room was clean and comfortable. The location was great though there was a lot of noise from outside the hotel on Friday and Saturday night. It didn’t bother us very much though as we were exhausted and are sound sleepers.
2024년 2월에 2박 숙박함
답변 제공: General Manager 님, 2024년 2월 24일
Dear Martha,Thank you for being our guest and sharing your experience. I appreciate your feedback and am happy to share with the team. We wish you safe travels.

6/10 - 괜찮아요

Carolyn

가족 여행
별로예요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
This hotel has been somewhat updated. Although the bathrooms have not, the bathroom fan is horribly loud, the air conditioner is horribly loud, and there is excessive nightlife in the area to the point of the staff of a security guard on the weekend in the lobby with 2x4” barricading the front door. One of the restaurants that they are still handing out discount vouchers for is completely closed. The other restaurant is more of a bar/lounge than a restaurant and it’s only open in the evenings. So they attached restaurants are useless. Elevators are very slow in the morning and the staff is not very helpful with any questions we had. They seemed more interested in talking to Mike themselves or whatever they were doing on their cell phones.
2024년 2월에 3박 숙박함
답변 제공: General Manager 님, 2024년 2월 24일
Dear Carolyn,Thank you for being our guest and sharing your experience. I'm not sure about the vouchers given out and what was shared with you, but the vouchers are for a European Cafe a few doors down that is open 7 days a week and serves a fantastic breakfast with one of the best coffees in town. I will look into the matters you have brought to our attention and share with the team. We wish you safe travels.

10/10 - 훌륭해요

Felicia

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
It was a lovely place to stay for a night while exploring the Santa Monica area. Very close the Santa Monica Pier and walkable distance from many more shops and restaurants. Staff was great and very friendly.
2024년 2월에 1박 숙박함
답변 제공: General Manager 님, 2024년 2월 20일
Dear Felicia,Thank you for being our guest and sharing your experience. I'm happy to share with the team and we wish you safe travels.

10/10 - 훌륭해요

Kyoko

2024년 2월에 1박 숙박함
답변 제공: General Manager 님, 2024년 2월 20일
Dear Kyoko,Thank you for sharing your experience and I will share it with the team. We wish you safe travels.

8/10 - 좋아요

Jorge

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
답변 제공: General Manager 님, 2024년 2월 20일
Dear Jorge,Thank you for being our guest and sharing your experience. We very much appreciate the feedback and will share it with the team. We wish you safe travels.

10/10 - 훌륭해요

Yasushi

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Fantastic Historical Building and wonderful neighbourhood to walk around in, being so close to the Santa Monica Pier!
2024년 2월에 1박 숙박함
답변 제공: General Manager 님, 2024년 2월 17일
Dear Yasushi,Thank you for your lovely feedback on your recent stay with us and Happy to share it with the team. We all wish you safe travels.