내부

밀레니엄 빌트모어 로스앤젤레스 여행 후기

4 out of 5
밀레니엄 빌트모어 로스앤젤레스
506 S Grand Ave, Los Angeles, CA

이용 후기

8.0

매우 좋아요

평점 10 - 훌륭해요. 2977개 이용 후기 중 1419개" "
평점 8 - 좋아요. 2977개 이용 후기 중 678개" "
평점 6 - 괜찮아요. 2977개 이용 후기 중 391개" "
평점 4 - 별로예요. 2977개 이용 후기 중 244개" "
평점 2 - 너무 별로예요. 2977개 이용 후기 중 245개" "

8.4/10

청결 상태

8.2/10

직원 및 서비스

7.4/10

편의 시설/서비스

7.8/10

숙박 시설 상태 및 시설

7.8/10

친환경

이용 후기

8/10 - 좋아요

Moon Sue

2023년 5월에 4박 숙박함
답변 제공: Customer Service 님, 2023년 5월 23일
Thank you for the 4-star rating, Moon!It's pleasing to know we've left you with a great impression. We can't wait to see you again soon so we can share an even better experience with you at Biltmore Los Angeles. Thank you again for sharing!

8/10 - 좋아요

Moon Sue

2023년 5월에 5박 숙박함
답변 제공: Customer Service 님, 2023년 6월 12일
Thank you for sharing your thoughts with us, Moon Sue!It's great to see we provided you with such great hospitality. We're hoping we'll be seeing you again during your next visit to Biltmore Los Angeles.

4/10 - 별로예요

Seyong

2023년 5월에 2박 숙박함
답변 제공: Customer Service 님, 2023년 6월 7일
We appreciate the feedback, Seyong.We're disappointed to hear you were dissatisfied with your recent stay. We hope you'll give us another opportunity to provide you with the quality service in which we pride ourselves.

10/10 - 훌륭해요

wanmo

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
아침식사가 잘나오며 시내에 있어서 좋습니다. 호텔 퀄리티도 좋고 다음에.이용하고 싶습니자.
2023년 3월에 4박 숙박함
답변 제공: Frank Young, Asst. Director of Front Office 님, 2023년 3월 13일
Greetings,I'm happy to see that you enjoyed the breakfast options in the hotel and that your stay was pleasant overall. Thank you for staying with us and we hope to see you again soon.

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
한국인 리뷰에요.
저는 아주 만족했어요. 직원분들 도어맨, 벨맨 전부 친절하셨고 우버잡기도 편했어요. 오래되고 유서깊은 호텔이라 고풍스러웠고 룸도 빈티지했어요. 이걸 감안하시면 최고 좋은 호텔이에요. 다만 콘센트의 위치가 침대옆엔 없고 실내화를 제공해주지 않아서 멀티탭이나 기내용슬리퍼를 챙겨온다면 더욱 완벽할것 같아요. 그리고 와이파이가 한국에 비해 느립니다.(어딜가든요) 와이파이도시락 데이터 무제한으로 빌려오셨다면 그거 사용하시길 추천합니다. 1박만했는데 가능하다면 여행일정 전부 여기 묵고싶었어요. 물은 체크인 카운터에서 원하는 만큼 주십니다.
2023년 2월에 1박 숙박함
답변 제공: Front Desk Manager 님, 2023년 2월 19일
Dear Guest, Thank you for taking the time to share your review regarding your stay at the Biltmore Los Angeles, we appreciate your feedback. We hope to welcome you back soon and If there is anything we can do to assist please do let us know. Regards,Jarely M. Front Desk Manager

6/10 - 괜찮아요

실제 이용하신 고객

단체 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설
로비만 좋은 곳
너무 낡았습니다,, 욕조도 더럽고 화장실 바닥에 배수구가 없어서 씻으면 물이 넘쳐서 마르지도 않았어요,, 너무 불편하더라구요 그런게,,, 그리고 보증금으로 25만원이나 가져가놓고 아직도 환불을 못받았습니다 ,,
2022년 3월에 4박 숙박함
답변 제공: Biltmore Team 님, 2022년 3월 26일
Thank you for taking the time to write a review regarding your stay. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously improve our guest experience. We hope that you will give us the opportunity to serve you again in the future.

6/10 - 괜찮아요

JIHOON 님, SEONGNAM

2021년 10월에 3박 숙박함

8/10 - 좋아요

Matthew

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
Near all the Arts. Great historic building!
2024년 5월에 3박 숙박함

6/10 - 괜찮아요

Hemant

가족 여행
별로예요: 청결 상태, 직원 및 서비스
Nothing special
2024년 4월에 2박 숙박함

10/10 - 훌륭해요

Matias

2024년 5월에 1박 숙박함

10/10 - 훌륭해요

Marisa

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Gorgeous hotel with amazing history. A must if you are a fan of old hollywood!
2024년 5월에 1박 숙박함
답변 제공: Customer Service 님, 2024년 5월 26일
Marisa, thank you for your lovely review. The team at Biltmore Los Angeles is thrilled to hear you enjoyed the hotel's rich history and charm. We hope to welcome you back for another memorable stay!

10/10 - 훌륭해요

Kevin

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 5월에 2박 숙박함
답변 제공: Customer Service 님, 2024년 5월 27일
Thank you for the 5/5 rating, Kevin!It's excellent you enjoyed your time at Biltmore Los Angeles so much and that we could exceed your expectations. That's what we like to see! We can't wait to share another fantastic experience with you soon.

8/10 - 좋아요

Norman

연인과의 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설
Easy transportation to Dodger Stadium.
2024년 5월에 3박 숙박함
답변 제공: Customer Service 님, 2024년 5월 25일
Norman,Thank you for sharing your experience at Biltmore Los Angeles. It is great to hear that you found the transportation to Dodger Stadium convenient. We look forward to welcoming you back on your next visit.

4/10 - 별로예요

Robert

좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
Nice old hotel but, not very clean. Mattress cover under sheets covered with little hairs outside of room window speckled with large bits of dirt, not plesant to look out of
2024년 5월에 2박 숙박함
답변 제공: Customer Service 님, 2024년 5월 24일
Robert, we appreciate your feedback regarding your recent stay. It is disappointing to hear about the cleanliness concerns you mentioned. The team will definitely address this to ensure better standards are maintained. Thank you for bringing this to our attention.

10/10 - 훌륭해요

Maria

단체 여행
Quedé impresionada de tan bella e histórica propiedad, definitivamente volvería a este hotel
2024년 5월에 3박 숙박함
답변 제공: Customer Service 님, 2024년 5월 24일
Maria, muchas gracias por tus amables comentarios. Nos alegra saber que quedaste impresionada por la belleza y la historia de Biltmore Los Angeles. ¡Estamos encantados de que planees volver y esperamos darte la bienvenida nuevamente pronto!

10/10 - 훌륭해요

Victoria

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Property looks great. Right in the center of LA. Many homeless
2024년 4월에 2박 숙박함
답변 제공: Customer Service 님, 2024년 5월 23일
Victoria, thank you for your review. Biltmore Los Angeles is pleased to hear you appreciated the property's aesthetics and central location. Urban areas can sometimes present challenges, but we strive to maintain a safe and welcoming environment. We hope to have the pleasure of hosting you again soon.

4/10 - 별로예요

TOMOKO

가족 여행
별로예요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
深夜に非常ベルが鳴りつづけたのですが、その案内もなく、ロビーに行きましたが、間違いだと言われたのみでした。 隣のお部屋の話し声がかなり聞こえたこともあり、ゆっくり眠れませんでした。
2024년 5월에 5박 숙박함
답변 제공: Customer Service 님, 2024년 5월 23일
トモコ様、ご体験を共有していただきありがとうございます。ご滞在中にご迷惑をおかけしたことをお詫び申し上げます。お客様のフィードバックは貴重であり、ゲスト体験の向上に役立ちます。今後はよりごゆっくりお過ごしいただけるよう努めてまいります。

10/10 - 훌륭해요

Vincent

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Historic hotel
2024년 5월에 1박 숙박함
답변 제공: Customer Service 님, 2024년 5월 22일
Vincent, thank you for your review. The team at Biltmore Los Angeles is thrilled to know you appreciated our historic charm. We hope to welcome you back again soon!

8/10 - 좋아요

Anna

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 5월에 3박 숙박함
답변 제공: Customer Service 님, 2024년 5월 23일
Anna, thank you for your positive rating of Biltmore Los Angeles. We're thrilled you had an enjoyable time. We're looking forward to welcoming you back soon!

2/10 - 너무 별로예요

Corinne

별로예요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Not very ADA friendly and I had to go back down for things that should have been done like activating my room key. Miserable visit, I do not recommend if you are disabled.
2024년 5월에 3박 숙박함
답변 제공: Customer Service 님, 2024년 5월 21일
Corinne,We are sorry to hear you faced inconveniences during your stay and appreciate your feedback. Your comments about accessibility and service will be shared with the relevant teams. Ensuring a comfortable experience for all guests is important to us. Thank you for bringing these matters to our attention.

10/10 - 훌륭해요

Virginia

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Love this great beautiful elegant hotel and reasonably priced love staying grrr for all my Los Angeles visits.
2024년 5월에 2박 숙박함
답변 제공: Customer Service 님, 2024년 5월 21일
Virginia, thank you for your enthusiastic review! The team at Biltmore Los Angeles is thrilled to hear that you enjoyed your stay and found our hotel beautiful and elegant. We're looking forward to welcoming you back for your future visits to Los Angeles.

8/10 - 좋아요

Keiko

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 5월에 3박 숙박함

10/10 - 훌륭해요

XIAORU

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Everything was good, but Room was old and small.
2024년 5월에 2박 숙박함
답변 제공: Customer Service 님, 2024년 5월 21일
XIAORU, thank you for your feedback. It is wonderful to hear that you found everything good during your stay at Biltmore Los Angeles. Your observation about the room's condition and size is noted, and we're glad you still had a positive experience. We look forward to welcoming you back in the future!

10/10 - 훌륭해요

douglas 님, gardena

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The Biltmore was amazing, the history is even more incredible.
2024년 5월에 2박 숙박함
답변 제공: Customer Service 님, 2024년 5월 20일
Douglas, it is wonderful to hear that you enjoyed your stay at the Biltmore Los Angeles. Our team is thrilled that you appreciated the unique history of our hotel. We look forward to welcoming you back for another memorable experience!

2/10 - 너무 별로예요

Huzaifa

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Breakfast horrible Over crowded No room service Noisy bathroom fan
2024년 5월에 1박 숙박함
답변 제공: Customer Service 님, 2024년 5월 20일
Thank you for sharing your feedback, Huzaifa.We regret that your experience with us was anything less than ideal as we strive to provide our guests with only the most enjoyable of visits. We hope you'll give us another opportunity to provide you with the high caliber service our guests are accustomed to.

10/10 - 훌륭해요

Priya Beldora 님, HOLLIS

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Beautiful hotel
2024년 5월에 4박 숙박함
답변 제공: Customer Service 님, 2024년 5월 20일
Thank you for taking the time to leave this wonderful rating, Priya! We hope to see you again soon at Biltmore Los Angeles so we can share yet another amazing experience!

10/10 - 훌륭해요

Qiangwei 님, Diamond Bar

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Comunication
2024년 5월에 2박 숙박함
답변 제공: Customer Service 님, 2024년 5월 20일
Qiangwei, thank you for your feedback. The team at Biltmore Los Angeles is delighted to hear that you had a positive experience. We're here for anything you need and hope to welcome you back soon.

10/10 - 훌륭해요

Douglas

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Center of downtown
2024년 5월에 3박 숙박함
답변 제공: Customer Service 님, 2024년 5월 20일
Douglas, thank you for staying at Biltmore Los Angeles! We're delighted you enjoyed our central location right in the heart of downtown. We hope to welcome you back soon!

10/10 - 훌륭해요

ALEJANDRO

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Todo excelente
2024년 3월에 4박 숙박함
답변 제공: Customer Service 님, 2024년 5월 16일
Alejandro, el equipo de Biltmore Los Angeles está encantado de saber que todo estuvo excelente durante su estadía. ¡Esperamos darle la bienvenida pronto!

10/10 - 훌륭해요

jesus

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 4월에 1박 숙박함
답변 제공: Customer Service 님, 2024년 5월 17일
Jesus, the team at Biltmore Los Angeles is thrilled to see that you enjoyed your stay! We're looking forward to welcoming you back in the future.

6/10 - 괜찮아요

Kristie

연인과의 여행
좋아요: 청결 상태
I was disappointed in the overall upkeep and experience of the hotel. There were holes in areas of the walls, chipping paint, and exposed wiring throughout the common spaces. The bell hop/luggage guy was rude to my husband regarding us carrying our own luggage upon arrival. The fire alarm was going off on the 7th floor for about 20 minutes, leaving us both with ringing in our ears. When I called to the front desk to ask if we should evacuate the building, I was told to hang on and that someone would call me back. After 30 minutes, we were told it was a false alarm. When I asked about purchasing medication for a headache related to the ringing, i was told the hotel did not supply nor sell NSAIDs, but that I could "doordash some from CVS or WalGreens". We booked this location because of the Biltmore name and were hoping for a better experience considering the price. Also, $50.00/night to park in the attached garage with hotel guest parking not available until the 9th floor is pretty ridiculous. We won't be back, but hopefully this review will shed some insight for others.
2024년 5월에 2박 숙박함
답변 제공: Customer Service 님, 2024년 5월 14일
Kristie, it's clear from your review that your recent experience didn't meet your expectations, which is regrettable. We sincerely apologize for any cosmetic concerns you noticed in our common areas and any discomfort caused by the fire alarm incident. Our team member's response to your concerns certainly fell short of our usual high standard of service. In regards to parking, we understand the cost may seem high but it's competitive with local averages. We hope to have the opportunity to improve your view of our establishment in the future, should you decide to give us another chance.

10/10 - 훌륭해요

renec

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The Antic looks! So pretty!👏Love it!
2024년 5월에 4박 숙박함
답변 제공: Customer Service 님, 2024년 5월 14일
Renec, we're thrilled to hear that you enjoyed the vintage charm of Biltmore Los Angeles. We are sure our colleagues appreciated the thumbs-up! We look forward to welcoming you back for another fantastic experience in the future!

10/10 - 훌륭해요

Terri

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Love this beautiful hotel. Stayed here last year celebrating my nephews graduation from USC. Will definitely stay there again.
2024년 5월에 2박 숙박함
답변 제공: Customer Service 님, 2024년 5월 14일
Terri, it's wonderful to hear that you enjoyed your stay at Biltmore Los Angeles and joined us for such a meaningful occasion. We're thrilled to have made a lasting impression and look forward to hosting you for many more happy and memorable visits in the future.

10/10 - 훌륭해요

David Christian

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
A combination of new world conveniences with 1920s charm are found on the premises and in your room. Enjoy the opportunity to stay in a piece of LA entertainment history. The room, bathroom and closet were larger than I expected. The television was updated and furniture was modern offsetting the older setting. The only downsides was that all onsite food options were expensive and more staff at the front desk was needed. $22 for a piece of cake is ridiculous. We found better price options for breakfast nearby at Marie’s and Pichones.
2024년 4월에 4박 숙박함
답변 제공: Customer Service 님, 2024년 5월 13일
David Christian, thank you so much for choosing to stay at the Biltmore Los Angeles. It's delightful to hear you appreciated the unique blending of historic charm with modern convenience. We're pleased that you found your room spacious and your TV up-to-date. We do acknowledge your concerns about the onsite dining options and front desk service. Rest assured, we continually strive to offer value and efficient service. We hope that your overall experience was memorable and we look forward to welcoming you back the next time your travels bring you to LA.

10/10 - 훌륭해요

KEITH 님, Rancho Palos Verdes

반려동물 동반 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great historic property, with many beautiful ballrooms. Explore the hotel, and definitely stop by to see the original pool in the gym. Excellent staff, with an attention to detail. Enjoy afternoon tea on Saturdays and we enjoyed the food at the bar. Being in downtown LA, the outside area isn't great, but they have fantastic security that keeps everything very safe in the hotel. Our only negative was the electronic dance music (EDM) concert happening in Pershing Square that was very loud. Fortunately, it ended by 11PM. We will definitely stay here again.
2024년 5월에 1박 숙박함
답변 제공: Customer Service 님, 2024년 5월 14일
KEITH, it's wonderful to hear your high praise for Biltmore Los Angeles. We're thrilled you enjoyed exploring the property, including our exquisite ballrooms and original pool. It pleases us that our team members' attention to detail and our afternoon tea met your expectations. It's regrettable that the external music event caused some inconvenience, and we're glad it didn't significantly impact your stay. We eagerly await your return in the future.

6/10 - 괜찮아요

Bernadette

출장 여행
좋아요: 청결 상태, 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
Parking situation is absolutely terrible . if you are not using valet , you have to drive in an upward circle for nearly 8 levels . The hotel does not allow any guests to park below the 8th level unless using there valet service . To top it off the hotel charges over 50.00 a day to use there garage for parking, making you feel unappreciated and ripped off . There is no food for room service accept a hole in the wall deli located in the lobby . I would not recommend . After the hotel slams you with parking , the rates are not worth the stay . much better options in the area from a cost perspective .
2024년 4월에 3박 숙박함
답변 제공: Customer Service 님, 2024년 5월 8일
Bernadette, we understand your concerns about the parking structure and associated fees, as well as your disappointment regarding the limited room service options. We're constantly strategizing ways to improve our guests' overall experience, and your remarks provide valuable insight into areas needing additional attention. Your feedback will be forwarded to the management team for review. As for cost-effective options around, every guest's perspective varies, and we're sorry if we weren't the optimal choice for you this time. We hope for an opportunity to serve you better in the future.

8/10 - 좋아요

Armando

2024년 4월에 1박 숙박함
답변 제공: Customer Service 님, 2024년 5월 8일
Armando, thank you for your rating of your stay at Biltmore Los Angeles. We're delighted you found our hotel to be of a high standard. If there's anything more we can do to enhance your next visit, we hope you'll let us know. We're looking forward to welcoming you back in the future.

10/10 - 훌륭해요

Carlos

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 4월에 3박 숙박함
답변 제공: Customer Service 님, 2024년 5월 8일
Carlos, it's wonderful to hear that you had a seamless experience at Biltmore Los Angeles. We value your feedback and are delighted that your stay met your expectations. Looking forward to welcoming you back soon. Safe travels.

10/10 - 훌륭해요

Bryan

👌
2024년 1월에 1박 숙박함

10/10 - 훌륭해요

Kianoosh

가족 여행
Architecture was very nice and unique.
2024년 4월에 7박 숙박함
답변 제공: Customer Service 님, 2024년 5월 3일
Kianoosh, it's wonderful to hear you appreciated the distinct architectural features of Biltmore Los Angeles. We are always thrilled when guests recognize and value the uniqueness of our hotel. Thank you for sharing your experience, we hope to welcome you back in the near future.

8/10 - 좋아요

Bo

좋아요: 청결 상태, 직원 및 서비스
Beautiful lobby, had to call in to correct for a double charge on stay but was immediately resolved and refunded. Rooms great but soundproofing from street is poor.
2024년 4월에 3박 숙박함
답변 제공: Customer Service 님, 2024년 5월 4일
It's lovely to hear you found the Biltmore Los Angeles lobby enchanting. We're relieved to know the billing discrepancy was promptly rectified. However, we apologize if there was a concern about outside noise levels. We appreciate your feedback and are continuously seeking improvements to elevate our guests' experiences.

6/10 - 괜찮아요

Caroline

단체 여행
좋아요: 청결 상태, 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
2024년 4월에 1박 숙박함
답변 제공: Customer Service 님, 2024년 5월 3일
Caroline, thank you for taking the time to leave a rating. It seems we may not have fully met your expectations during your stay. We would appreciate any further feedback you could provide, as we're constantly striving to improve our guest experiences at the Biltmore Los Angeles. Thank you again, and we hope to have the opportunity to better serve you in the future.

10/10 - 훌륭해요

Joyce

2024년 4월에 7박 숙박함
답변 제공: Customer Service 님, 2024년 5월 23일
Joyce, thank you for rating your stay at Biltmore Los Angeles so highly. We’re thrilled you enjoyed your experience. We're looking forward to welcoming you back soon!

10/10 - 훌륭해요

Michael

2024년 4월에 1박 숙박함
답변 제공: Customer Service 님, 2024년 5월 22일
Michael, Biltmore Los Angeles is thrilled to see your fantastic rating! The team at Biltmore Los Angeles is delighted you had a wonderful stay. We're looking forward to welcoming you back soon!

6/10 - 괜찮아요

Esther

좋아요: 청결 상태
It was old
2024년 1월에 1박 숙박함
답변 제공: Customer Service 님, 2024년 5월 2일
Esther, we appreciate your feedback. Our property aims to maintain its classic charm while incorporating modern comforts. We will continually work towards enhancing this balance. Thank you, and we hope to welcome you back to experience the improvements.

8/10 - 좋아요

david

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
.
2024년 4월에 5박 숙박함
답변 제공: Customer Service 님, 2024년 5월 2일
David, thank you for choosing to stay at Biltmore Los Angeles. We sincerely appreciate your business and we're thrilled you enjoyed your time with us. We hope to see you again soon for another memorable stay.

8/10 - 좋아요

Susan

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Parking is expensive, and there is only one small bar/restaurant only open certain evening times.
2024년 4월에 1박 숙박함
답변 제공: Customer Service 님, 2024년 5월 2일
Susan, thank you for spending time to provide us your feedback. We understand you had concerns about the parking fees and the operational hours of our dining facility. We're continuously evaluating our services based on guest feedback, and we appreciate the points you've mentioned. It's our hope that your overall experience in Biltmore Los Angeles was enjoyable and we look forward to welcoming you back.

10/10 - 훌륭해요

david

2024년 4월에 1박 숙박함
답변 제공: Customer Service 님, 2024년 5월 22일
David, thank you for the fantastic rating! We're delighted you enjoyed your stay with us at the Biltmore Los Angeles. We hope to welcome you back soon for another wonderful experience!

10/10 - 훌륭해요

Lissette

가족 여행
Professional staff
2024년 4월에 6박 숙박함
답변 제공: Customer Service 님, 2024년 5월 1일
Lissette, we're thrilled to know that you appreciated the professionalism of our team members at Biltmore Los Angeles. Your praises mean a lot to us. We hope you'll return for another exceptional experience.

10/10 - 훌륭해요

deirdre

연인과의 여행, 출장 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Close to where i need to be downtown
2024년 4월에 1박 숙박함
답변 제공: Customer Service 님, 2024년 4월 29일
Deirdre, it's great to hear the Biltmore Los Angeles' central location was convenient for your trip. We appreciate your positive review and thank you for choosing our hotel. We hope to welcome you back soon.