6/10 - 괜찮아요
Arash
연인과의 여행
2025년 9월 29일
좋아요: 직원 및 서비스
별로예요: 편의 시설/서비스
The staff was top-notch. I was struggling on how to leave this review because it’s hard to leave a proper review for the property as a whole, because depending on which room you book, it’s as if you are in two completely different hotels.
It seems like they are in the middle of a remodeling project. I saw photos of the hotel on Google and booked based on those photos and then when I walked into the room, it was as if I was in a motel from 40 years ago. So then I went into the Expedia app and saw that the photos did match the subpar room that I had just walked into.
So then I took a walk around the block and considered if I have to just suck it up and accept it because my time was limited or if I complain. So I went to the front desk and they said that I had booked a standard room and that an upgraded room would be an additional $30 a night which altogether came to an additional 60 or 70 bucks.
When they showed me the upgraded room, it was as if I was in a completely different hotel. It was jarring how much better than my original room this new upgraded room was. So I decided to pay the extra and take the remodeled room.
The rest of the day was good. The cost was probably reasonable? And I get it, if you’re in the middle of a remodeling project, some of the rooms are gonna be upgraded. But the quality difference between these two rooms was comical.
Anyway, the staff was great. If I knew I was gonna pay the extra amount I would’ve probably chose in a different hotel
Arash
2025년 9월에 2박 숙박함
