매일 테이크아웃 무료 아침 식사 포함

수퍼 8 바이 윈덤 잉글우드/LAX/로스앤젤레스 에어포트 여행 후기

2 out of 5

이용 후기

7.4

좋아요

평점 10 - 훌륭해요. 1003개 이용 후기 중 336개" "
평점 8 - 좋아요. 1003개 이용 후기 중 290개" "
평점 6 - 괜찮아요. 1003개 이용 후기 중 165개" "
평점 4 - 별로예요. 1003개 이용 후기 중 96개" "
평점 2 - 너무 별로예요. 1003개 이용 후기 중 116개" "

7.8/10

청결 상태

7.6/10

직원 및 서비스

7.0/10

편의 시설/서비스

7.6/10

숙박 시설 상태 및 시설

7.4/10

친환경

이용 후기

2/10 - 너무 별로예요

Taeyong

2022년 6월에 1박 숙박함
답변 제공: Manager 님, 2022년 6월 8일
Hello Taeyong, We can't thank you enough for sharing your rating. It would be an honor to earn your business again on your next travels.,

6/10 - 괜찮아요

Hyang Rim

좋아요: 청결 상태
One night is ok but...
Worker was so kind. That was good. But no near convenience at night. U hav to buy something before being there or using ubereats. U hav to make a reservation for using shuttle bus from hotel for drop off when u check in. Not free.10 dollars. No service for keeping the luggage, no breakfast because of covid. U can hear some noise from 8 am ouside, maybe hotel starts to wokr clean something. Using uber is so hard when u arrive at night in the Lax. Uber does not want to drive near Lax because of money
2021년 1월에 1박 숙박함
답변 제공: Manager 님, 2021년 1월 10일
We appreciate the time you have taken to bring to our attention your feedback with regards to our shuttle and also our breakfast. We hope to see you again to provide you with an exceptional level of service and hospitality.

10/10 - 훌륭해요

Rebecca

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Room was clean. Easy access to public transportation and food. Airport was 10 mins away. Disney was maybe 40 mins. Was here on a photo business trip.
2024년 4월에 3박 숙박함

6/10 - 괜찮아요

carlos

좋아요: 청결 상태, 직원 및 서비스
Mucho olor a marihuana en la zona
2024년 4월에 4박 숙박함

10/10 - 훌륭해요

bill

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The property was very clean and managed well
2024년 4월에 1박 숙박함
답변 제공: Guest Relations Management 님, 2024년 4월 24일
Hi Bill! Thank you for your positive feedback and perfect rating! We're thrilled to hear that you found our property to be clean and well-managed.Maintaining a high standard of cleanliness and ensuring efficient management are top priorities for us, and we're delighted that we could meet your expectations in these areas.Your satisfaction is important to us, and we appreciate you taking the time to share your experience. We look forward to welcoming you back for another excellent stay in the future. Thank you for choosing to stay with us!

6/10 - 괜찮아요

Julia

단체 여행
좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
We got in late Friday night and check in was easy process! The hotel is listed as a non smoking but the cigarette smell was so bad even in our room. When we called down she said there was nothing they could do as of now but the cleaning crew would spray it the next day. Never did smell it again. The staff was great and other than the smell the room was very clean. I will say that I booked this hotel for the free breakfast in the morning. But was disappointed when the free breakfast was a pack of the prepackaged donuts, mini packaged muffins and danishes. So just be prepared if that was a deciding factors and make sure you get there early because an hour in they were almost out. But for the price you really can’t beat it.
2024년 4월에 3박 숙박함
답변 제공: Guest Relations Management 님, 2024년 4월 24일
Hi Julia! Thank you for sharing your feedback with us. We're glad to hear that the check-in process was smooth and that you found our staff to be great.We apologize for the cigarette smell you encountered during your stay. Ensuring a smoke-free environment for all our guests is a priority, and we will address this issue with our team to ensure it doesn't happen again.We appreciate your understanding regarding the breakfast offerings. We understand the importance of a satisfying breakfast experience and will take your comments into consideration as we review and improve our offerings.It's great to hear that you found the room to be very clean, and we're glad you were satisfied with that aspect of your stay.Your feedback is important to us as we strive to provide the best possible experience for our guests. We hope to have the opportunity to welcome you back for an improved stay in the future. Thank you for choosing to stay with us.

4/10 - 별로예요

Adnan

단체 여행, 출장 여행
좋아요: 직원 및 서비스
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
Breakfast was a joke
2024년 4월에 5박 숙박함
답변 제공: Manager 님, 2024년 4월 23일
Hello Adnan, We appreciate your feedback and will share your comments with our team for further review and improvement. Your satisfaction is important to us, and we apologize for any inconvenience this may have caused during your stay.

8/10 - 좋아요

Philip

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Room was clean and spacious. Staff was very friendly and helpful. Street noise in the middle of the night. Probably can’t be avoided. And the breakfast is orange juice, coffee with no milk, and package, donuts and Danish. Overall, a good deal for the price.
2024년 4월에 1박 숙박함
답변 제공: Guest Relations Management 님, 2024년 4월 16일
Hi Philip! Thank you for your review and the positive rating. We're pleased to hear that you found your room clean and spacious, and that our staff was friendly and helpful during your stay. However, we apologize for any inconvenience caused by the street noise and the breakfast selection not fully meeting your expectations.We appreciate your understanding regarding the external noise, and we are constantly looking for ways to improve the comfort and experience for our guests. Also, we'll consider your feedback about breakfast as we aim to provide a variety of options that cater to our guests' tastes and preferences.Thank you for acknowledging the value of your stay despite these issues. We hope to welcome you back soon and offer an even more satisfying experience.

8/10 - 좋아요

Sergio donis

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I liked that there was lots of parking near my room there were fees but affordable not that quit but earplugs did the thing beds were comfortable and quit clean hair dryer didn’t work but not a big issue I was satisfied oh and not that expensive affordable price for the two nights
2024년 3월에 2박 숙박함
답변 제공: Guest Relations Specialist 님, 2024년 4월 4일
Hi Sergio,We appreciate your feedback and are delighted to hear that you found our parking facilities convenient and reasonably priced. Our team strives to maintain a comfortable atmosphere, and we're glad the earplugs helped ensure a peaceful night's rest. It's wonderful to know that you found the beds comfortable and the room clean. However, we apologize for any inconvenience caused by the malfunctioning hair dryer and will certainly look into resolving this matter promptly. Thank you for choosing to stay with us, and we hope to welcome you back again in the future.

10/10 - 훌륭해요

Sandra

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The breakfast is a continental breakfast.
2024년 3월에 1박 숙박함
답변 제공: Guest Relations Management 님, 2024년 3월 30일
Hi Sandra! Thank you for your review! We're glad to hear that you enjoyed our continental breakfast during your stay. Providing a satisfying breakfast experience for our guests is important to us, and we're pleased that our offerings met your expectations. If there's anything else we can do to make your future stays even more enjoyable, please don't hesitate to let us know. We appreciate your feedback and look forward to welcoming you back for another great stay in the future!

6/10 - 괜찮아요

Toua

2024년 3월에 1박 숙박함
답변 제공: Manager 님, 2024년 3월 24일
Hello Toua,We're sorry to hear that your experience did not meet your expectations. Please feel free to reach out to us directly with any feedback you may have so we can address any issues. We hope to welcome you back in the future for an improved stay.

4/10 - 별로예요

Vienna

단체 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
My first interaction with the staff lady that checked me in was distasteful. I usually don’t mind where I stay but after how unfriendly the service was I would not recommend staying here at all. I was not informed we could not have 2 cars on property prior to my stay and therefore was asked to pay $50 extra per night. The bathroom drains did not work/ the lining on the tubs were chipping off. After the 1st interaction with the front desk was annoying and unwelcoming. If based on service alone I’d give this place negative stars. If you’re looking for a somewhat cheap place near Sofi, do yourself a favor and go somewhere else. I will never be coming back here again as my experience was horrible.
2024년 3월에 3박 숙박함
답변 제공: Manager 님, 2024년 3월 22일
Hello Vienna, We regret to learn about your experience; we value all feedback as it helps us improve our services. Please know that we have shared your comments with the team for further review. Should you wish to discuss your stay further, please feel free to contact our management team directly. Your input is truly appreciated as we strive to enhance the guest experience.

8/10 - 좋아요

Xou 님, Sacramento

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 2월에 2박 숙박함
답변 제공: Manager 님, 2024년 3월 18일
Hello Xou, Thank you for taking the time to complete our survey! We want you to know that your feedback and rating of our hotel is of utmost importance to us. We would appreciate it if you could kindly reach out to us directly with any specific feedback you may have, so that we may address your concerns accordingly. On behalf of our entire staff, we thank you for your business and we hope to see you again when your travels bring you back to the area!

10/10 - 훌륭해요

Loretta

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Really a nice room & clean. Staff was very helpful & friendly as well.
2024년 3월에 1박 숙박함
답변 제공: Guest Relations Management 님, 2024년 3월 12일
Hi Loretta! Thank you for your fantastic feedback! We're thrilled to hear that you found your room to be nice and clean, and that our staff was helpful and friendly during your stay. Ensuring a comfortable and pleasant experience for our guests is our top priority, and we're delighted that we succeeded in meeting your expectations in these aspects. We look forward to welcoming you back for another wonderful stay in the future. If there's anything else we can do to assist you, please don't hesitate to reach out.

6/10 - 괜찮아요

Zoe

2024년 3월에 1박 숙박함
답변 제공: Guest Relations Management 님, 2024년 3월 12일
Hi Zoe! Thank you for sharing your feedback and for rating your stay with us as 3 out of 5. We're glad to see that there were aspects of your experience that you enjoyed, but we also understand that there may have been areas where we could improve. Your comments are important to us as we strive to continuously enhance our services. If there are specific areas where you feel we could have done better, please don't hesitate to let us know. We hope to have the opportunity to welcome you back and provide you with a more satisfying experience.

10/10 - 훌륭해요

Flying 님, Doha

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Nice place to stay
2024년 3월에 3박 숙박함
답변 제공: Manager 님, 2024년 3월 9일
Hello Flying,We're pleased to hear you enjoyed your stay with us. If you have any further feedback or suggestions, feel free to reach out to our management team. Thank you for choosing to stay with us, and we hope to welcome you back in the future.

8/10 - 좋아요

ART

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
What I liked was the location and the room was comfortable. What I didn't like was that the TV remote had no instruction. Also, I was not too fond of any information on the surroundings.
2024년 3월에 1박 숙박함
답변 제공: Guest Relations Management 님, 2024년 3월 7일
Hi Art! Thank you for sharing your feedback with us. We're glad to hear that you liked the location and found the room comfortable during your recent stay. We apologize for any inconvenience caused by the lack of instructions for the TV remote. Your feedback is valuable to us, and we'll take steps to ensure that instructions are provided for the convenience of our guests in the future. Additionally, we apologize for any inconvenience caused by the lack of information on the surroundings. We understand the importance of providing helpful information to our guests to enhance their overall experience, and we'll review our procedures to ensure that guests have access to relevant information about the area. Thank you again for your feedback, and we hope to have the opportunity to welcome you back for another enjoyable stay in the future. If there's anything else we can do to assist you, please don't hesitate to let us know.

6/10 - 괜찮아요

Ronald

좋아요: 청결 상태, 직원 및 서비스
2024년 3월에 1박 숙박함
답변 제공: Guest Relations Management 님, 2024년 3월 5일
Hi Ronald! We appreciate your rating of 3 out of 5 and your feedback regarding your recent stay. While we're glad to see that you had an okay experience overall, we understand that there may have been areas where we could have done better. Your insights help us identify areas for improvement, and we're committed to addressing them to ensure a better experience for our guests in the future. We hope you'll consider giving us another chance to exceed your expectations during your next visit.

10/10 - 훌륭해요

Jasmin

2024년 2월에 1박 숙박함
답변 제공: Manager 님, 2024년 3월 22일
Hello Jasmin,We are delighted to hear that you had a wonderful stay with us! We look forward to welcoming you back to our hotel in the near future.

10/10 - 훌륭해요

Norma

단체 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Stop questioning your guests too much, makes us feel a bit uncomfortable
2024년 2월에 1박 숙박함
답변 제공: Guest Relations Management 님, 2024년 2월 21일
Hi Norma! Thank you for your feedback. We apologize if our inquiries made you feel uncomfortable during your stay. Our intention is to ensure that our guests have a pleasant experience, and we appreciate your input as it helps us improve our services. We will review our check-in procedures and ensure that they are streamlined to minimize any discomfort for our guests while still meeting necessary requirements. If there's anything else we can do to enhance your future stays or if you have any further concerns, please don't hesitate to reach out to us directly. We appreciate your feedback and hope to welcome you back for another enjoyable stay in the future.

2/10 - 너무 별로예요

Gustavo

2024년 2월에 1박 숙박함
답변 제공: Manager 님, 2024년 3월 22일
Hello Gustavo, We regret to hear that your stay did not meet your expectations. If there are any specific concerns you would like to address, please do not hesitate to contact us directly. We value your input and would appreciate the opportunity to make it right for you.

8/10 - 좋아요

Humberto

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Okay.
2024년 2월에 1박 숙박함
답변 제공: Guest Relations Management 님, 2024년 2월 19일
Hi Humberto! Thank you for taking the time to leave us a rating. We appreciate your feedback, and we're glad to hear that your overall experience was satisfactory. If there are any specific areas where you feel we can improve to earn a higher rating next time, please feel free to let us know. Your input is invaluable to us as we strive to provide the best possible experience for all our guests. We hope to have the opportunity to welcome you back in the future for an even better stay. Thank you again for choosing to stay with us!

10/10 - 훌륭해요

Grace

연인과의 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very close to car rental return and airport.
2024년 2월에 1박 숙박함
답변 제공: Manager 님, 2024년 2월 17일
Hello Grace,We are pleased to hear that our convenient location near the car rental return and airport met your expectations. We strive to provide a seamless experience for our guests, and we hope you had a comfortable stay overall. Thank you for sharing your feedback with us.

6/10 - 괜찮아요

Pedro

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The property was nice and clean but I didn’t like the bleach smell and why pay for parking spot
2024년 2월에 1박 숙박함
답변 제공: Manager 님, 2024년 2월 17일
Hello Pedro,We appreciate your feedback on our clean property. We aim to maintain high cleanliness standards. Please note that parking fees are a common practice in many hotels. We recommend reaching out directly to our management team for further assistance regarding your concerns.

2/10 - 너무 별로예요

Cesar P

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
Location and housekeeping are great,but, we had a terrible experience: We stayed at this hotel for 2 nights, evreything was ok until the secon nite, at 2:30/3 am, we were abruptly interupted while sleeping, a “lady” started screaming and runing all over the place, shouting: help! help!, somebody help me!!! and banging all the doors of each room, sad very sad and stressful, why or where was the manager?!!! why they did not called the police immediatly? it passed at least 20/25 mins and the big drama continue, he never intervined, police came and we cold not sleep anymore! believed me, we wil NEVER ARE GOING TO STAY THERE IN THE FUTURE AND WILL PASS THIS TO PEOPLE THAT I KNOW!
2024년 2월에 2박 숙박함
답변 제공: Manager 님, 2024년 2월 17일
Hello Cesar P,We're glad to hear you appreciated our location and housekeeping. We're sorry to hear about your experience and apologize for any inconvenience caused. Rest assured, guest safety is a top priority, and we take all necessary measures in such situations. We appreciate your feedback and will take it into consideration for future improvements.

8/10 - 좋아요

Liliana

연인과의 여행, 출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
En la madrugada hubo una pelea ente una pareja y se escuchaba todo. Nos asusto.
2024년 2월에 1박 숙박함
답변 제공: Manager 님, 2024년 2월 17일
Hello Liliana,We apologize for any disturbances you may have experienced. Your feedback is valuable to us for future improvements. Feel free to contact management directly with any further concerns.

10/10 - 훌륭해요

Sandra

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Spacious bathroom, quiet room. Best deal economically for airport neighborhood.
2024년 2월에 2박 숙박함
답변 제공: Guest Relations Management 님, 2024년 2월 13일
Hi Sandra! Thank you for sharing your feedback with us! We're thrilled to hear that you enjoyed the spacious bathroom and quiet room during your stay at Super 8 by Wyndham Inglewood/LAX/LA Airport. Providing comfortable and peaceful accommodations is a top priority for us, and we're delighted that you found our hotel to be the best economically in the airport neighborhood. Your kind words about our facilities and value for money are greatly appreciated. We're committed to consistently delivering exceptional experiences to all our guests, and we look forward to welcoming you back on your next trip!

10/10 - 훌륭해요

Nicholas

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Easy, fast, clean
2024년 2월에 1박 숙박함
답변 제공: Guest Relations Management 님, 2024년 2월 13일
Hi Nicholas! Thank you for sharing your feedback with us! We're delighted to hear that you had an excellent experience during your stay at Super 8 by Wyndham Inglewood/LAX/LA Airport. It's wonderful to know that you found everything to be easy, fast, and clean. Providing a seamless and efficient experience is one of our top priorities, and we're thrilled that we met your expectations in this regard. Your satisfaction is our utmost priority, and we're grateful for your kind words. We look forward to welcoming you back for another fantastic stay in the future!

8/10 - 좋아요

Annie

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 2월에 1박 숙박함
답변 제공: Guest Relations Management 님, 2024년 2월 13일
Hi Annie! Thank you for choosing Super 8 by Wyndham Inglewood/LAX/LA Airport for your recent stay. We appreciate your feedback and the rating of 4 out of 5. We're delighted to see that you had a positive experience with us. Your satisfaction is our priority, and we're glad that we met your expectations during your stay. If there are any areas where we can improve to make your next visit even better, please feel free to let us know. We're always looking for ways to enhance our services and ensure that every guest has a memorable stay. We look forward to welcoming you back to Super 8 by Wyndham Inglewood/LAX/LA Airport for another enjoyable experience in the future.

8/10 - 좋아요

AJ

단체 여행, 연인과의 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설
The rooms were so much nicer than i expected when looking at area. However the night staff is way nicer than the day shift. I arrived late one night and they didnt request a cash deposit and let me pay with card when getting a parking permit. When my other group came the guy was rude and upset we used card and no cash deposit. He also was yelling at people in the parking lot about being out by 11am the next day. Plus theres a weird communication. I ordered 2 queen beds and when I arrived it was 1 king and 1 queen. I went to the front desk and they said "this happens alot' and let us keep the bed. ALSO once the janitors pass they dont come back. If theyre on the floor when you leave they also dont clean? I get the first part because we were still in the room when she passed by soshe couldnt clean. But the 2nd day I saw the janitor at the beginning of the hall and we took down the DND sign and moved our trash for the janitors. Since she was coming because we saw her going door to door on the same floor. We came back in the evening and no one came to clean? The walls are paper thing so you can hear all the EMS and planes passing by,
2024년 2월에 3박 숙박함
답변 제공: Manager 님, 2024년 2월 10일
Hello AJ,Thank you for your feedback about our hotel. We're glad that you found the rooms nicer than expected. We apologize for any inconvenience you experienced with our staff. We strive to provide consistent service and will address this internally. Regarding the room mix-up, our front desk staff handled it appropriately by allowing you to keep the available bed. As for housekeeping, we apologize for the confusion and will remind our team to prioritize rooms that were unable to be cleaned during the first pass. We regret any disturbance caused by outside noise and recommend requesting a room away from high traffic areas during your next stay.

10/10 - 훌륭해요

Jerazo

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Habitaciones comodas
2024년 2월에 1박 숙박함
답변 제공: Guest Relations Management 님, 2024년 2월 9일
Hi Jerazo! We're delighted to hear that you found our rooms comfortable! If there's anything else we can do to enhance your experience further, please feel free to let us know. We appreciate your feedback and hope to welcome you back for another comfortable stay in the future!

10/10 - 훌륭해요

Bernabe 님, Ridgecrest

연인과의 여행, 출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
What was nice about this place was it's quiet even with the planes flying close by, remodeled made it even nicer
2024년 1월에 1박 숙박함
답변 제공: Guest Relations Management 님, 2024년 2월 6일
Hi Bernabe! Thank you for your positive review! We're delighted to hear that you enjoyed your stay with us. We understand that proximity to the airport can sometimes be noisy, so we're pleased that you found our location to be quiet despite the planes flying close by. We're also glad that you appreciated the recent remodeling, and we're thrilled that it enhanced your experience with us. Your feedback is valuable to us, and we hope to welcome you back for another great stay in the future! If there's anything else we can do to make your next visit even more enjoyable, please don't hesitate to let us know.

6/10 - 괜찮아요

Kathleen 님, Bradford

가족 여행
좋아요: 직원 및 서비스
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
Lots of sirens and airplanes very noisy, not the nicest area. Breakfast was just muffins or danish not even a toaster for toast, fee for parking, fee for shuttle. Basically no frills place to sleep
2024년 2월에 1박 숙박함
답변 제공: Guest Relations Management 님, 2024년 2월 6일
Hi Kathleen! Thank you for sharing your feedback with us. We're sorry to hear that your stay didn't meet your expectations. We understand that noise from sirens and airplanes can be disruptive, and we apologize for any inconvenience this caused during your stay. Additionally, we regret that you found the area to be not the nicest. While we strive to provide a comfortable environment for our guests, we acknowledge that external factors beyond our control can impact the overall experience. Regarding breakfast, we apologize for the limited options available during your stay. We understand that our current offerings may not have met your expectations, and we appreciate your feedback on this matter. We'll take your comments into consideration as we strive to improve our amenities and services. We apologize for any inconvenience caused by parking and shuttle fees. We aim to provide transparent pricing to our guests, and we regret if this was not adequately communicated to you before your stay. Your feedback is valuable to us, and we appreciate your honesty. We hope to have the opportunity to better serve you in the future. If there's anything else we can do to improve your experience, please don't hesitate to reach out.

8/10 - 좋아요

Bouse

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
We had a good night stay!
2024년 2월에 1박 숙박함
답변 제공: Guest Relations Management 님, 2024년 2월 6일
Hi Bouse! Thank you for sharing your feedback with us! We're thrilled to hear that you had a good night's stay during your visit. Providing a comfortable and enjoyable experience for our guests is our top priority, and we're glad that we met your expectations. Your satisfaction is important to us, and we hope to have the pleasure of welcoming you back for another great stay in the future! If there's anything else we can do to make your next visit even better, please don't hesitate to let us know. We appreciate your support and look forward to serving you again soon.

10/10 - 훌륭해요

Oscar 님, Modesto

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
N/A
2024년 1월에 7박 숙박함
답변 제공: Manager 님, 2024년 2월 3일
Hello Oscar,Thank you for taking the time to share your feedback with us. We sincerely apologize for any inconvenience you may have experienced during your stay. It is our utmost priority to ensure a pleasant and comfortable stay for all our guests. We appreciate your comments and will use them as an opportunity for improvement. Should you have any further concerns, we kindly encourage you to reach out to our management team directly. Thank you once again for choosing our hotel and we hope to have the chance to welcome you back in the future.

10/10 - 훌륭해요

Darlene

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
I liked the proximity to shops
2024년 1월에 3박 숙박함
답변 제공: Guest Relations Management 님, 2024년 2월 3일
Hi Darlene! Thank you for your excellent feedback! We're thrilled to hear that you enjoyed the proximity to shops during your stay with us. Providing a convenient location for our guests is important to us, and we're glad that our proximity to shops met your needs and enhanced your overall experience. If there's anything else we can do to make your next stay even more enjoyable or if you have any suggestions for us, please feel free to let us know. We're here to ensure that all our guests have a comfortable and memorable experience. Thank you for choosing to stay with us, and we look forward to welcoming you back for another stay in the future. If there's anything else we can do to make your next stay even better, please don't hesitate to reach out.

10/10 - 훌륭해요

rashida

연인과의 여행
좋아요: 편의 시설/서비스
nice staff & clean enough rooms .. area was just a tad bit sketchy, other than that no complaints!
2024년 1월에 2박 숙박함
답변 제공: Guest Relations Management 님, 2024년 1월 30일
Hi Rashida! Thank you for choosing to stay with us and for sharing your positive feedback! We're delighted to hear that you found our staff nice and the rooms clean enough for your comfort. We appreciate your comments about the area and apologize if it seemed a bit sketchy. Your safety and comfort are of utmost importance to us, and we continuously work to ensure a pleasant environment for all our guests. If there's anything else you loved about your stay or any suggestions for improvement, please feel free to share. We look forward to the pleasure of welcoming you back for another enjoyable stay in the future!

10/10 - 훌륭해요

Rebecca

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
our stay
clean...we stay here for all the stadium shows, walking distance to forum and sofi...felt safe walking to stadiums. will use again for the stones
2024년 1월에 1박 숙박함
답변 제공: Guest Relations Management 님, 2024년 1월 26일
Hi Rebecca! Thank you for choosing our hotel and for sharing your perfect rating and positive feedback! We are thrilled to hear that you had a clean and enjoyable stay, especially during stadium shows. Your comments about the convenient location and feeling safe walking to the stadiums are much appreciated. We look forward to hosting you again during future events. If there's anything specific you loved about your stay, please feel free to share, as we always aim to exceed our guests' expectations.

8/10 - 좋아요

BEBEE

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 1월에 1박 숙박함
답변 제공: Guest Relations Management 님, 2024년 1월 23일
Hi Bebee! Thank you for taking the time to provide your feedback, and we appreciate your 4 out of 5 rating. We're pleased to hear that overall, you had a positive experience during your stay. We are committed to continuously improving our services, and your insights are valuable to us. If there are specific areas where you think we could enhance your experience further, please feel free to provide additional details. We hope to have the pleasure of hosting you again in the future and delivering an even more enjoyable stay.

4/10 - 별로예요

Royce

2024년 1월에 1박 숙박함
답변 제공: Guest Relations Management 님, 2024년 1월 24일
Hi Royce! We sincerely appreciate you taking the time to share your thoughts on your recent stay. We are genuinely sorry to learn that your experience fell short of your expectations, as reflected in your 2 out of 5 rating. We deeply regret any inconvenience you may have faced during your time with us. Your feedback is crucial to us, and we would appreciate it if you could provide more details about the specific issues you encountered so that we can address them promptly and improve our services. We understand the importance of your comfort and satisfaction and assure you that we are taking your comments seriously. Your feedback is a valuable tool in our continuous efforts to enhance the guest experience. Thank you for bringing your concerns to our attention. We hope to have the opportunity to welcome you back and provide you with the excellent experience you deserve.

10/10 - 훌륭해요

Sree Advaith

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Worthy
2024년 1월에 2박 숙박함
답변 제공: Guest Relations Management 님, 2024년 1월 23일
Hi Sree! Thank you for choosing our hotel for your recent stay, and for sharing your feedback. We are delighted to receive your excellent 5 out of 5 rating. Your concise yet positive comment, describing your experience as "worthy," is truly appreciated. We're pleased to know that you had a satisfying and worthwhile stay. If there are any specific aspects of your stay that you'd like to highlight or if you have any special preferences for your next visit, please feel free to let us know. Thank you again for your kind words, and we look forward to the pleasure of welcoming you back to our hotel on your future travels.

10/10 - 훌륭해요

Keyon

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Decent place
2024년 1월에 3박 숙박함
답변 제공: Guest Relations Management 님, 2024년 1월 23일
Hi Keyon! Thank you for choosing our hotel for your recent stay, and for sharing your feedback. We are delighted to receive your excellent 5 out of 5 rating. Your concise yet positive comment, describing our place as "decent," is truly appreciated. We're pleased to know that you had a satisfying experience during your stay with us. If there are any specific aspects of your stay that you'd like to highlight or if you have any special preferences for your next visit, please feel free to let us know. Thank you again for your kind words, and we look forward to the pleasure of welcoming you back to our hotel on your future travels.

2/10 - 너무 별로예요

Nereida

아이를 동반한 가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
Lots of noise at night banging on the walls Prostitution
2024년 1월에 1박 숙박함
답변 제공: Guest Relations Management 님, 2024년 1월 26일
Hi Nereida! We sincerely apologize for the disturbance you experienced during your stay. Your comfort and safety are our top priorities, and we take your feedback seriously. The noise disruptions and reports of inappropriate activities are deeply concerning, and we want to assure you that we are investigating this matter thoroughly. Such behavior is not tolerated, and we are taking immediate steps to address and prevent these issues in the future. Please accept our apologies for any discomfort caused, and we appreciate your understanding as we work to improve the overall experience for our guests. If you have any additional details or concerns you would like to share, please feel free to contact our management directly. We hope you might consider giving us another opportunity to provide you with the stay you deserve.

8/10 - 좋아요

Jasna

2024년 1월에 2박 숙박함
답변 제공: Manager 님, 2024년 1월 20일
Hello Jasna,Thank you for choosing our hotel for your stay! We appreciate your positive rating and hope you had a wonderful experience. If you have any specific feedback or suggestions, please reach out to us directly so we can address them. We hope to welcome you back in the future!

2/10 - 너무 별로예요

Wayneesha

가족 여행
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
I got bit up by bedbugs here.
2024년 1월에 3박 숙박함
답변 제공: Guest Relations Management 님, 2024년 1월 18일
Hi Wayneesha! We want to express our sincerest apologies for the discomfort and inconvenience you experienced during your stay due to bedbugs. We are deeply sorry for this issue, as providing a clean and comfortable environment for our guests is our top priority. We take reports of bedbugs very seriously, and we want to assure you that we are immediately addressing this matter with our pest control team to inspect and resolve the situation promptly. Your health and well-being are of utmost importance, and we apologize for any impact this incident may have had on your stay. We will be taking all necessary steps to ensure this does not happen again in the future. If you have any additional details or if there's anything we can do to assist you further, please feel free to contact us directly. We value your feedback as it helps us identify areas for improvement. Once again, we are truly sorry for the inconvenience you faced, and we hope to have the opportunity to make amends in the future.

2/10 - 너무 별로예요

Jordan

2024년 1월에 7박 숙박함
답변 제공: Guest Relations Management 님, 2024년 1월 17일
Hi Jordan! We appreciate you taking the time to provide your feedback, and we are genuinely sorry to learn that your experience did not meet your expectations, as indicated by your 1 out of 5 rating. Your satisfaction is important to us, and we would like to hear more about the specific issues you encountered during your stay. Your feedback will assist us in making improvements to ensure a better experience for our guests in the future. If you're willing to share more details, please reach out to our customer service team. We apologize for any inconvenience and hope to have the opportunity to welcome you back and provide a more positive and enjoyable stay.

4/10 - 별로예요

lindsey

출장 여행, 가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
This place is sketchy and the front desk person is rude
2024년 1월에 1박 숙박함
답변 제공: Guest Relations Management 님, 2024년 1월 15일
Hi Lindsey! Thank you for taking the time to share your feedback with us. We sincerely apologize for the challenges you encountered during your recent stay. We're disheartened to learn about your experience and want to extend our genuine apologies for any inconvenience caused. Your comments about the perceived sketchiness of the place and the interaction with our front desk person are concerning, and we take them seriously. Please be assured that we are investigating this matter internally to address the issues you've raised. Our aim is to provide a positive and welcoming experience for all our guests, and it's clear that we fell short in this instance. We appreciate your feedback as it helps us identify areas for improvement. If you would be willing to provide more details about your stay, we would be grateful. Your insights are invaluable as we work towards making necessary improvements. Again, we apologize for any discomfort you experienced during your stay. We hope to have the opportunity to regain your trust in the future.

6/10 - 괜찮아요

Lapisdot

연인과의 여행
별로예요: 청결 상태, 편의 시설/서비스
It was okay, did the job for the 2 nights. There was no heating it felt so it got cold easily, also 2 out of 3 towels we had were dirty with some kind of hair? Was gross! The cars are stored inside so that was nice and the room overall was good. The microwave plate was broken so it didnt spin, which was okay.
2024년 1월에 2박 숙박함
답변 제공: Guest Relations Management 님, 2024년 1월 15일
Hi Lapisdot! Thank you for taking the time to share your feedback with us. We appreciate your honest comments about your recent stay, and we apologize for any inconveniences you experienced. We are sorry to hear that the room temperature was not as comfortable as it should have been, and we're addressing this issue promptly to ensure a more pleasant stay for our future guests. Moreover, we sincerely apologize for the cleanliness issues with the towels. This falls short of the high standards we set for ourselves, and we are taking steps to prevent such incidents from occurring in the future. On a positive note, we're glad you found the indoor parking convenient and that the overall room met some of your expectations. Your feedback is crucial to our improvement efforts, and we thank you for bringing these matters to our attention. If you have any additional details or suggestions, please feel free to share them. We hope to have the opportunity to better serve you in the future.

4/10 - 별로예요

Milton

별로예요: 청결 상태
2024년 1월에 2박 숙박함
답변 제공: Guest Relations Management 님, 2024년 1월 15일
Hi Milton! We appreciate you taking the time to provide feedback, and we are truly sorry to learn that your experience fell short of your expectations, as indicated by your 2 out of 5 rating. Your satisfaction is important to us, and we would like to hear more about the specific issues you encountered during your stay. Your feedback will assist us in making improvements to ensure a better experience for our guests in the future. If you're willing to share more details, please reach out to our customer service team. We apologize for any inconvenience and hope to have the opportunity to welcome you back and provide a more positive and enjoyable stay.

2/10 - 너무 별로예요

brandon

2024년 1월에 1박 숙박함
답변 제공: Guest Relations Management 님, 2024년 2월 3일
Hi Brandon! We are truly sorry to learn that your recent stay at [Hotel Name] did not meet your expectations, as indicated by your rating of 1 out of 5. Please accept our deepest apologies for any inconvenience or disappointment you may have experienced during your time with us. Your feedback is invaluable to us, and we take it very seriously. We would greatly appreciate it if you could provide us with more details about your stay and the specific issues you encountered. This will help us address the issues promptly and make necessary improvements to prevent similar occurrences in the future. We are committed to providing a positive and memorable experience for all our guests, and we regret that we fell short of this commitment during your visit. Thank you for bringing your concerns to our attention. We hope to have the opportunity to regain your trust and welcome you back for a much-improved experience in the future.