외관

베스트 웨스턴 셰퍼즈빌 여행 후기

2.5 out of 5
베스트 웨스턴 셰퍼즈빌
211 S Lakeview Dr, Shepherdsville, KY

이용 후기

8.2

매우 좋아요

평점 10 - 훌륭해요. 654개 이용 후기 중 251개" "
평점 8 - 좋아요. 654개 이용 후기 중 247개" "
평점 6 - 괜찮아요. 654개 이용 후기 중 108개" "
평점 4 - 별로예요. 654개 이용 후기 중 30개" "
평점 2 - 너무 별로예요. 654개 이용 후기 중 18개" "

8.2/10

청결 상태

8.8/10

직원 및 서비스

7.8/10

편의 시설/서비스

7.8/10

숙박 시설 상태 및 시설

8.2/10

친환경

이용 후기

8/10 - 좋아요

LORI

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Good hotel to stay in. Stopped for one night on the way to Ohio and it was easy in and out. Restaurants and convenenience stores were close to the hotel and easy to access the rooms. Good breakfast - the mini waffle maker was a nice touch.
2024년 4월에 1박 숙박함

6/10 - 괜찮아요

Sidnea

연인과의 여행
좋아요: 직원 및 서비스, 편의 시설/서비스
Room smelled of damp mold
답변 제공: Hotel Manager 님, 2024년 4월 22일
Dear Guest,We apologize for the inconvenience caused by the damp mold smell in your room. This is not the experience we want for our guests, and we take your feedback seriously. Rest assured, we will address this issue immediately to ensure a more comfortable stay for our future guests. Thank you for bringing this to our attention, and we hope to have the opportunity to welcome you back for a much-improved experience.Sincerely,Hotel Manager

10/10 - 훌륭해요

Carol

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Convenient to I65. Clean and breakfast was excellent
2024년 4월에 1박 숙박함
답변 제공: Hotel Manager 님, 2024년 4월 22일
Dear Guest,Thank you for your positive feedback! We're delighted to hear that you found our hotel convenient, clean, and enjoyed our excellent breakfast offerings. Providing a comfortable and enjoyable experience for our guests is our priority, and we're glad we could meet your expectations. We look forward to welcoming you back for another great stay in the future.Sincerely,Hotel Manager

4/10 - 별로예요

Rebecca

연인과의 여행
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Bathrooms were not well maintained. The room had a musty smell. When we arrived one of the outside doors had been torn away. That exterior door was next to our room. I personally did not feel safe.
2024년 3월에 1박 숙박함
답변 제공: Hotel manager 님, 2024년 3월 11일
Dear Guest,We're truly sorry to hear about the issues you encountered during your stay. The conditions you described are not up to our standards, and we apologize for any discomfort or inconvenience they may have caused. Your safety and comfort are our top priorities, and we take your feedback seriously. We will address these concerns promptly to ensure a more pleasant experience for our guests in the future. Thank you for bringing these matters to our attention.Sincerely,Hotel Manager

6/10 - 괜찮아요

Peter

좋아요: 청결 상태, 직원 및 서비스
Kelly at the front desk was very pleasant. The hotel was a little tired…
2024년 3월에 1박 숙박함
답변 제공: Hotel manager 님, 2024년 3월 11일
Dear Guest,Thank you for your kind words about Kelly at the front desk. We're glad to hear that you had a pleasant interaction with her. We apologize for any shortcomings you experienced regarding the hotel's condition. Your feedback is valuable, and we'll use it to address areas that need improvement. We appreciate your understanding and hope to welcome you back for a refreshed stay in the future.Sincerely,Hotel Manager

10/10 - 훌륭해요

Keith

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Nice
2024년 3월에 1박 숙박함
답변 제공: Hotel manager 님, 2024년 3월 11일
Dear Guest, Thank you for the 5-Star rating. We strive for 100 % guest satisfaction, and I’m very glad you were so satisfied. We believe to provide a great combination of comfort, convenience, amenities, and value to our guests and clearly, you agree. I hope that if your travels bring you to this area again you will stay with us. Serving guests like you make being in this business a true pleasure. Sincerely, Hotel Manager

8/10 - 좋아요

marja-leena

2024년 2월에 1박 숙박함
답변 제공: Hotel Manager 님, 2024년 3월 29일
Dear Marja-Leena,Thank you for taking the time to share your feedback with us. We're glad to hear that you had a positive experience during your stay. Your satisfaction is important to us, and we appreciate your valuable input. If there's anything specific you think we could improve on to earn that fifth star next time, please don't hesitate to let us know. We look forward to welcoming you back for another great stay in the future.Sincerely,Hotel Manager

8/10 - 좋아요

WALEED

출장 여행
좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
nice hotel easy parking safe area,
2024년 3월에 1박 숙박함
답변 제공: Hotel manager 님, 2024년 3월 8일
Dear Guest,Thank you for your positive feedback! We're delighted to hear that you found our hotel nice, with easy parking, and located in a safe area. Ensuring our guests' comfort and security is our top priority, and we're glad we could provide that for you. We hope to welcome you back for another enjoyable stay soon!Sincerely,Hotel Manager

8/10 - 좋아요

John

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 1박 숙박함
답변 제공: Hotel manager 님, 2024년 3월 11일
Dear John,Thank you for your feedback. We're glad to hear that you had a positive experience during your stay with us. If there's anything specific you think we could improve upon to earn that extra star next time, please don't hesitate to let us know. We appreciate your input and hope to welcome you back for an even better stay in the future.Sincerely,Hotel Manager

10/10 - 훌륭해요

Andrew

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Stay was perfect.
2024년 3월에 1박 숙박함
답변 제공: Hotel manager 님, 2024년 3월 8일
Dear Guest,Thank you for your wonderful feedback! We're thrilled to hear that your stay was perfect. Providing a seamless and enjoyable experience for our guests is our goal, and we're delighted that we succeeded during your visit. We look forward to welcoming you back for another perfect stay in the future!Sincerely,Hotel Manager

10/10 - 훌륭해요

David

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Clean, staff were very helpful, close to many restaurants.
2024년 2월에 1박 숙박함
답변 제공: Hotel manager 님, 2024년 2월 27일
Dear Guest,Thank you for your positive feedback! We're glad to hear that you found our hotel clean and our staff helpful. Being close to many restaurants adds convenience to your stay, and we're delighted that you enjoyed the location. We appreciate your patronage and hope to welcome you back soon for another enjoyable stay.Sincerely,Hotel Manager

10/10 - 훌륭해요

Melody

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 2월에 1박 숙박함
답변 제공: Hotel Manager 님, 2024년 2월 19일
Dear Guest, Thank you for the 5-Star rating. We strive for 100 % guest satisfaction, and I’m very glad you were so satisfied. We believe to provide a great combination of comfort, convenience, amenities, and value to our guests and clearly, you agree. I hope that if your travels bring you to this area again you will stay with us. Serving guests like you make being in this business a true pleasure. Sincerely, Hotel Manager

8/10 - 좋아요

Thomas 님, Warsaw

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Very near the interstate but the noise was limited. Dining options were sparse.
2024년 1월에 1박 숙박함
답변 제공: Hotel manager 님, 2024년 1월 9일
Dear Guest,Thank you for your feedback. We're glad to hear that the noise from the interstate was limited, providing you with a comfortable stay. We understand the importance of dining options and will consider your comments for improvements. If there's anything else we can do to enhance your experience, please let us know. We appreciate your patronage and hope to welcome you back in the future.Sincerely, Hotel Manager

10/10 - 훌륭해요

cody

2023년 12월에 1박 숙박함
답변 제공: Hotel manager 님, 2023년 12월 30일
Dear Guest, Thanks for the stay and great feedback. It is really encouraging. We feel proud when we get such reviews and motivate us to serve better. Look forward to welcoming you again. Sincerely, Hotel Manager

10/10 - 훌륭해요

Tammy

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Staff were all fantastic
2023년 11월에 1박 숙박함
답변 제공: Hotel manager 님, 2023년 11월 29일
Dear Guest,Thank you for taking the time to share your positive feedback about our staff. We're thrilled to hear that you found them fantastic! Providing excellent service is a top priority for us, and it's always rewarding to receive such compliments. If there's anything specific that stood out during your stay, or if you have any suggestions for improvement, please feel free to let us know. We appreciate your kind words and look forward to welcoming you back for another fantastic stay in the future.Sincerely, Hotel Manager

10/10 - 훌륭해요

kevin

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2023년 11월에 1박 숙박함
답변 제공: Hotel manager 님, 2023년 12월 14일
Dear Guest, Thank you for the 5-Star rating. We strive for 100 % guest satisfaction, and I’m very glad you were so satisfied. We believe to provide a great combination of comfort, convenience, amenities, and value to our guests and clearly, you agree. I hope that if your travels bring you to this area again you will stay with us. Serving guests like you make being in this business a true pleasure. Sincerely, Hotel Manager

10/10 - 훌륭해요

James

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 11월에 1박 숙박함
답변 제공: Hotel manager 님, 2023년 11월 24일
Dear Guest, Thank you for the 5-Star rating. We strive for 100 % guest satisfaction, and I’m very glad you were so satisfied. We believe to provide a great combination of comfort, convenience, amenities, and value to our guests and clearly, you agree. I hope that if your travels bring you to this area again you will stay with us. Serving guests like you make being in this business a true pleasure. Sincerely, Hotel Manager

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
Great for the price
Comfortable bed, friendly staff. Older hotel without a ton of bells and whistles but it was perfect for my quick solo trip
2023년 11월에 1박 숙박함
답변 제공: Hotel manager 님, 2023년 11월 6일
Dear Guest, Thanks for the stay and great feedback. It is really encouraging. We feel proud when we get such reviews and motivate us to serve better. Look forward to welcoming you again. Sincerely, Hotel Manager

8/10 - 좋아요

Gilles

2023년 10월에 1박 숙박함
답변 제공: Hotel manager 님, 2023년 11월 20일
Dear Guest, Thank you for taking the time out of your busy schedule to write a review about your stay at our hotel. We would like to know what we can improve to earn a 5 Star Review on your next stay. Sincerely, Hotel Manager

4/10 - 별로예요

DARYL

좋아요: 청결 상태, 직원 및 서비스
Very average, but the killer was a mini fridge that rattled on and off all night long.
2023년 10월에 3박 숙박함
답변 제공: Hotel manager 님, 2023년 11월 1일
Dear Guest, Thank you for your feedback. We work very hard to provide the highest level of service for all of our guests which is why we cannot apologize enough for your stay being so disappointing. Please know, your feedback is very important to us and we would welcome an opportunity to learn more about the particulars of your situation, which is critical to helping us understand where we went wrong. With this in mind, if you would be kind enough to contact us, discuss and sort it out for the betterment of our services. Please reconsider and visit us again. Sincerely, Hotel Manager

8/10 - 좋아요

Rosemary

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 10월에 6박 숙박함
답변 제공: Hotel manager 님, 2023년 11월 1일
Dear Guest, Thanks for the stay and great feedback. It is really encouraging. We feel proud when we get such reviews and motivate us to serve better. Look forward to welcoming you again. Sincerely, Hotel Manager

10/10 - 훌륭해요

Julette

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Second time we've stayed here on our way to TN. Enjoy this hotel
2023년 10월에 1박 숙박함
답변 제공: Hotel manager 님, 2023년 11월 1일
Dear Guest, Thanks for the stay and great feedback. It is really encouraging. We feel proud when we get such reviews and motivate us to serve better. Look forward to welcoming you again. Sincerely, Hotel Manager

10/10 - 훌륭해요

Kathleen

2023년 9월에 1박 숙박함
답변 제공: Hotel manager 님, 2023년 10월 23일
Dear Guest, Thank you for the 5-Star rating. We strive for 100 % guest satisfaction, and I’m very glad you were so satisfied. We believe to provide a great combination of comfort, convenience, amenities, and value to our guests and clearly, you agree. I hope that if your travels bring you to this area again you will stay with us. Serving guests like you make being in this business a true pleasure. Sincerely, Hotel Manager

6/10 - 괜찮아요

Merrie

좋아요: 청결 상태, 직원 및 서비스
별로예요: 객실의 편안함
Our 2 queen room was actually 2 VERY UNCOMFOTABLE twin beds.
2023년 10월에 1박 숙박함
답변 제공: Hotel manager 님, 2023년 10월 17일
Dear Guest, Thank you for your feedback. We work very hard to provide the highest level of service for all of our guests which is why we cannot apologize enough for your stay being so disappointing. Please know, your feedback is very important to us and we would welcome an opportunity to learn more about the particulars of your situation, which is critical to helping us understand where we went wrong. With this in mind, if you would be kind enough to contact us, discuss and sort it out for the betterment of our services. Please reconsider and visit us again. Sincerely, Hotel Manager

10/10 - 훌륭해요

Matthew 님, Camas

단체 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
I stayed here while I was touring the Bourbon Trail. This hotel is conveniently located off the freeway, 10 - 12 minutes from Jim Beam and within 30 minutes of Heathen Hill. There is a grocery store and dining options across the freeway. Overall a great stay, especially if someone is doing the Bourbon Trail.
2023년 10월에 1박 숙박함
답변 제공: Hotel manager 님, 2023년 10월 16일
Dear Guest, Thanks for the stay and great feedback. It is really encouraging. We feel proud when we get such reviews and motivate us to serve better. Look forward to welcoming you again. Sincerely, Hotel Manager

10/10 - 훌륭해요

Scott

2023년 9월에 1박 숙박함
답변 제공: Hotel manager 님, 2023년 10월 23일
Dear Guest, Thank you for your feedback. We work very hard to provide the highest level of service for all of our guests which is why we cannot apologize enough for your stay being so disappointing. Please know, your feedback is very important to us and we would welcome an opportunity to learn more about the particulars of your situation, which is critical to helping us understand where we went wrong. With this in mind, if you would be kind enough to contact us, discuss and sort it out for the betterment of our services. Please reconsider and visit us again. Sincerely, Hotel Manager

8/10 - 좋아요

Keith

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 9월에 1박 숙박함
답변 제공: Hotel manager 님, 2023년 9월 18일
Dear Guest, Thanks for the stay and great feedback. It is really encouraging. We feel proud when we get such reviews and motivate us to serve better. Look forward to welcoming you again. Sincerely, Hotel Manager

10/10 - 훌륭해요

Kay

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The staff was so friendly and very helpful. Parking was great and hotel easy to get to. The breakfast was great and staff was efficient and the place was clean. I would stay again.
2023년 9월에 2박 숙박함
답변 제공: Hotel manager 님, 2023년 10월 28일
Dear Guest, Thank you so much for your kind words. I'm so pleased that you found us a great place to stay. We take real pride in this hotel and serving guests like you, and I'm extremely happy that you had a such a wonderful stay. We look forward to having you with us again soon. Sincerely, Hotel Manager

10/10 - 훌륭해요

Melissa

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 8월에 2박 숙박함
답변 제공: Hotel manager 님, 2023년 8월 5일
Dear Guest, Thank you for staying with us. We are thrilled to know you loved each and every aspect of your visit. It's great to know that you were overwhelmed with the level of service, hospitality, and overall experience. All of us are looking forward to having you stay with us again Sincerely, Hotel Manager

10/10 - 훌륭해요

Holly

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Room had everything I needed. Very clean. Pool was nice and just what I needed after driving. Very convenient. Will be back as we pass thru often.
2023년 7월에 2박 숙박함
답변 제공: Hotel manager 님, 2023년 8월 5일
Dear Guest, Thanks for the stay and great feedback. It is really encouraging. We feel proud when we get such reviews and motivate us to serve better. Look forward to welcoming you again. Sincerely, Hotel Manager

10/10 - 훌륭해요

Kyle

2023년 7월에 1박 숙박함
답변 제공: Hotel manager 님, 2023년 7월 31일
Dear Guest, Thanks for the stay and great feedback. It is really encouraging. We feel proud when we get such reviews and motivate us to serve better. Look forward to welcoming you again. Sincerely, Hotel Manager

10/10 - 훌륭해요

Valerie

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 7월에 1박 숙박함
답변 제공: Hotel manager 님, 2023년 7월 25일
Dear Guest, Thank you for the 5-Star rating. We strive for 100 % guest satisfaction, and I’m very glad you were so satisfied. We believe to provide a great combination of comfort, convenience, amenities, and value to our guests and clearly, you agree. I hope that if your travels bring you to this area again you will stay with us. Serving guests like you make being in this business a true pleasure. Sincerely, Hotel Manager

10/10 - 훌륭해요

Cortney

2023년 7월에 1박 숙박함
답변 제공: Hotel manager 님, 2023년 8월 11일
Dear Guest, Thank you for the 5-Star rating. We strive for 100 % guest satisfaction, and I’m very glad you were so satisfied. We believe to provide a great combination of comfort, convenience, amenities, and value to our guests and clearly, you agree. I hope that if your travels bring you to this area again you will stay with us. Serving guests like you make being in this business a true pleasure. Sincerely, Hotel Manager

10/10 - 훌륭해요

Joni

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Felt safe and breakfast was great and the lady at the front desk was great!!!
2023년 7월에 1박 숙박함
답변 제공: Hotel manager 님, 2023년 7월 8일
Dear Guest, Thank you so much for your kind words. I'm so pleased that you found us a great place to stay. We take real pride in this hotel and serving guests like you, and I'm extremely happy that you had a such a wonderful stay. We look forward to having you with us again soon. Sincerely, Hotel Manager

8/10 - 좋아요

Debra

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
It was very clean!
2023년 7월에 1박 숙박함
답변 제공: Hotel manager 님, 2023년 7월 7일
Dear Guest,Thanks for your stay at our hotel. We thank you that you noticed the cleanliness of our hotel. We accept your appreciation for it. Our goal is an excellent experience for every guest, and I'm pleased you were completely satisfied. We invite you to stay with us again soon so you can experience the many positive attributes of our hotel again. Sincerely,Hotel Manager

10/10 - 훌륭해요

실제 이용하신 고객

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Always stay here when in the area because it’s clean, comfortable, and the staff is always nice and helpful.
2023년 6월에 1박 숙박함
답변 제공: Hotel manager 님, 2023년 7월 1일
Dear Guest, Thank you for staying with us. We are thrilled to know you loved each and every aspect of your visit. It's great to know that you were overwhelmed with the level of service, hospitality, and overall experience. All of us are looking forward to having you stay with us again Sincerely, Hotel Manager

10/10 - 훌륭해요

Sheila

2023년 6월에 2박 숙박함
답변 제공: Hotel manager 님, 2023년 7월 17일
Dear Guest, Thank you for the 5-Star rating. We strive for 100 % guest satisfaction, and I’m very glad you were so satisfied. We believe to provide a great combination of comfort, convenience, amenities, and value to our guests and clearly, you agree. I hope that if your travels bring you to this area again you will stay with us. Serving guests like you make being in this business a true pleasure. Sincerely, Hotel Manager

8/10 - 좋아요

Julette

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The gentleman who checked us in was friendly and helpful. The room was clean. The beds were a bit hard for our liking but it's a hotel so used to that. The mini fridge and AC were a bit noisy but all in all nice overnight stay.
2023년 6월에 1박 숙박함
답변 제공: Hotel manager 님, 2023년 6월 28일
Dear Guest, Thanks for the stay and the great feedback. It is really encouraging. We feel proud when we get such reviews and motivate us to serve better. Look forward to welcoming you again. Sincerely, Hotel Manager

8/10 - 좋아요

James V.

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
I was traveling cross-country with my 14 year old daughter, and I came across this Best Western. The reviews seemed really good, and after staying I found they were pretty accurate. Our stay was enjoyable, and provided a good, clean place to stay at an affordable rate. Check-in was easy, and the desk clerk was courteous. The room was a bit dated with some wear on the furniture, but nothing that would take away from its function. The room itself was very clean, free from pests and mold. The breakfast provided was very nice, and the breakfast area is large and spacious. The only issues I noted were that I could hear the alarm clock and television from the next room early in the morning, but that was a minor issue.
2023년 6월에 1박 숙박함
답변 제공: Hotel manager 님, 2023년 6월 26일
Dear Guest, A big thank you for your stay at our hotel. It is really delightful to see your feedback. Our team has proven that they can do wonders with genuine hospitality. Eagerly looking for your next visit. Sincerely, Hotel Manager

6/10 - 괜찮아요

Trina

가족 여행
We were unaware of the $150 per room deposit for room damages that would be charged to our card.
2023년 6월에 1박 숙박함
답변 제공: Hotel manager 님, 2023년 6월 19일
Dear guest,Your comment is very much serious and such an incident has never been reported before. However, your observation is disturbing and we will investigate to find the real reasons. We appreciate your stay and we will ensure that this does not happen ever in the future. Shall appreciate your understanding.Sincearly,Hotel manager

8/10 - 좋아요

Debbie

2023년 6월에 1박 숙박함
답변 제공: Hotel manager 님, 2023년 6월 12일
Dear Guest, A big thank you for your stay at our hotel. It is really delightful to see your feedback. Our team has proven that they can do wonders with genuine hospitality. Eagerly looking for your next visit. Sincerely, Hotel Manager

10/10 - 훌륭해요

Keith

2023년 6월에 1박 숙박함
답변 제공: Hotel manager 님, 2023년 6월 8일
Dear Guest, Thanks for the stay and great feedback. It is really encouraging. We feel proud when we get such reviews and motivate us to serve better. Look forward to welcoming you again. Sincerely, Hotel Manager

10/10 - 훌륭해요

Lori

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Quick getaway that was affordable and convenient.
Front desk was amazing on every shift and the breakfast crew was great.
2023년 5월에 3박 숙박함
답변 제공: Hotel manager 님, 2023년 5월 30일
Dear Guest, Thanks for the stay and great feedback. It is really encouraging. We feel proud when we get such reviews and motivate us to serve better. Look forward to welcoming you again. Sincerely, Hotel Manager

10/10 - 훌륭해요

DANIEL 님, Deltona

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
It was very clean
2023년 5월에 1박 숙박함
답변 제공: Hotel manager 님, 2023년 6월 1일
Dear Guest,Thanks for your stay at our hotel. We thank you that you noticed the cleanliness of our hotel. We accept your appreciation for it. Our goal is an excellent experience for every guest, and I'm pleased you were completely satisfied. We invite you to stay with us again soon so you can experience the many positive attributes of our hotel again. Sincerely,Hotel Manager

10/10 - 훌륭해요

Adriana

2023년 5월에 3박 숙박함
답변 제공: Hotel manager 님, 2023년 6월 3일
Dear Guest, Thank you for the 5-Star rating. We strive for 100 % guest satisfaction, and I’m very glad you were so satisfied. We believe to provide a great combination of comfort, convenience, amenities, and value to our guests and clearly, you agree. I hope that if your travels bring you to this area again you will stay with us. Serving guests like you make being in this business a true pleasure. Sincerely, Hotel Manager

4/10 - 별로예요

Jason

출장 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 5월에 1박 숙박함
답변 제공: Hotel manager 님, 2023년 5월 5일
Dear Guest, Thank you for your feedback. We work very hard to provide the highest level of service for all of our guests which is why we cannot apologize enough for your stay being so disappointing. Please know, your feedback is very important to us and we would welcome an opportunity to learn more about the particulars of your situation, which is critical to helping us understand where we went wrong. With this in mind, if you would be kind enough to contact us, discuss and sort it out for the betterment of our services. Please reconsider and visit us again. Sincerely, Hotel Manager

8/10 - 좋아요

Ronke

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
별로예요: 편의 시설/서비스
I like the front office staff and the mattresses are enclosed in plastic, which is awesome! I didn't like the breakfast options.
2023년 4월에 1박 숙박함
답변 제공: Hotel manager 님, 2023년 4월 22일
Dear Guest, Thanks for the stay and great feedback. It is really encouraging. We feel proud when we get such reviews and motivate us to serve better. Look forward to welcoming you again. Sincerely, Hotel Manager

8/10 - 좋아요

Kelli

가족 여행
좋아요: 청결 상태, 직원 및 서비스
2023년 4월에 3박 숙박함
답변 제공: Hotel manager 님, 2023년 4월 19일
Dear Guest, We are happy to know that you had a good stay at our hotel. Your review means the world to us! Thanks again and we look forward to welcoming you all back soon. Sincerely, Hotel Manager

10/10 - 훌륭해요

Catherine 님, Shelby Twp

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
VERY courteous. VERY CLEAN. Close to food places. I would stay again if in area!
2023년 4월에 1박 숙박함
답변 제공: Hotel manager 님, 2023년 4월 15일
Dear Guest, Thank you so much for your kind words. I'm so pleased that you found us a great place to stay. We take real pride in this hotel and serving guests like you, and I'm extremely happy that you had a such a wonderful stay. We look forward to having you with us again soon. Sincerely, Hotel Manager

10/10 - 훌륭해요

Lawrence

연인과의 여행, 출장 여행
좋아요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Easy off and on interstate plus clean, quiet.
2023년 3월에 1박 숙박함
답변 제공: Hotel manager 님, 2023년 3월 31일
Dear Guest, Thanks for the stay and the great feedback. It is encouraging. We feel proud when we get such reviews and motivate us to serve better. Look forward to welcoming you again. Sincerely, Hotel Manager