책상, 암막 커튼, 다리미/다리미판, 무료 유아용 침대

퀄리티 인 앤드 스위트 유니버시티/에어포트 여행 후기

2.5 out of 5

이용 후기

7.4

좋아요

평점 10 - 훌륭해요. 794개 이용 후기 중 216개" "
평점 8 - 좋아요. 794개 이용 후기 중 280개" "
평점 6 - 괜찮아요. 794개 이용 후기 중 140개" "
평점 4 - 별로예요. 794개 이용 후기 중 93개" "
평점 2 - 너무 별로예요. 794개 이용 후기 중 65개" "

7.4/10

청결 상태

8.0/10

직원 및 서비스

7.4/10

편의 시설/서비스

7.2/10

숙박 시설 상태 및 시설

7.4/10

친환경

이용 후기

6/10 - 괜찮아요

실제 이용하신 고객

lack of amenity
답변 제공: John 님, 2015년 10월 24일
We appreciate your comment, Thank you for your business.

4/10 - 별로예요

Amy

가족 여행
좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
The staff was very nice and helpful. The building leaves a lot to be desired. Smells like an ashtray, toilet had a broken handle, weed smell everywhere, HVAC unit has seen better days, etc. They seem to be trying to fix the place up. There were new appliances in the kitchenette. The sheets and towels were very soft. Maybe it will turn around however I won’t be staying here again.
2024년 4월에 3박 숙박함
답변 제공: Manager 님, 2024년 4월 16일
Hello Amy,We appreciate your kind words about our staff and the soft bedding. We take all guest feedback seriously and are constantly working to improve our property. We apologize for any inconveniences you experienced and encourage you to reach out to management directly. Thank you for sharing your thoughts, and we hope to welcome you back in the future.

8/10 - 좋아요

Belinda

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 4월에 1박 숙박함
답변 제공: Manager 님, 2024년 4월 9일
Hello Belinda, Thank you for taking the time to complete our survey! We want you to know that your feedback and rating of our hotel is of utmost importance to us. We would appreciate it if you could kindly reach out to us directly with any specific feedback you may have, so that we may address your concerns accordingly. On behalf of our entire staff, we thank you for your business and we hope to see you again when your travels bring you back to the area!

8/10 - 좋아요

Kim

2024년 3월에 1박 숙박함
답변 제공: Manager 님, 2024년 3월 24일
Hello Kim,We are delighted to hear that you had an enjoyable stay with us! Our team looks forward to welcoming you back soon for another fantastic experience at our hotel.

10/10 - 훌륭해요

Teandra

아이를 동반한 가족 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Good
2024년 3월에 1박 숙박함
답변 제공: Manager 님, 2024년 3월 12일
Hello Teandra,We appreciate your comments and regret to hear about your experience. Your comments will be shared with our team for future improvements. We hope to have the opportunity to welcome you back and provide a better stay next time. Thank you for sharing your thoughts.

8/10 - 좋아요

Samuel

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The jetted tub did not work
2024년 3월에 1박 숙박함
답변 제공: Manager 님, 2024년 3월 5일
Hello Samuel, We apologize for any inconvenience experienced during your stay. We always aim to provide the best possible amenities for our guests. Should you have any future concerns, please do not hesitate to contact our management team directly to address any issues.

8/10 - 좋아요

Jimmy

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Done what I needed
2024년 2월에 2박 숙박함
답변 제공: Manager 님, 2024년 2월 29일
Hello Jimmy,We appreciate you choosing our hotel for your recent stay and hope you had a comfortable experience overall. Should you have any further feedback or concerns, please feel free to reach out to our management team directly for assistance. Your satisfaction is important to us. Thank you for your feedback.

4/10 - 별로예요

Zanele

별로예요: 숙박 시설 상태 및 시설
2024년 2월에 1박 숙박함
답변 제공: Manager 님, 2024년 2월 28일
Hello Zanele, We're sorry to hear that your experience was not up to expectations. Please feel free to contact us directly so we can address any concerns you may have. We value your feedback and hope to improve your next stay with us.

8/10 - 좋아요

Parris

2024년 2월에 2박 숙박함
답변 제공: Manager 님, 2024년 2월 22일
Hello Parris, Thank you for staying with us. We would appreciate it if you could provide us with more details about your experience, so that we can address any issues you may have encountered. We value your feedback and want to ensure that your future stays are more enjoyable.

4/10 - 별로예요

charles

출장 여행, 가족 여행
좋아요: 편의 시설/서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
Room was layed out nicely. Had water stains on ceiling, when heat came on it smelled like an old sweaty shirt. Breakfast was nice. The day of leaving our cards were both deactivated. Night time desk guy was nice. Checking in had cost that wasn’t mentioned beforehand
2024년 2월에 2박 숙박함
답변 제공: Manager 님, 2024년 2월 21일
Hello charles, Thank you for taking the time to share your feedback with us. We are pleased to hear you enjoyed the room layout and breakfast. Your comments regarding the room issues and check-in process have been noted for further review. We appreciate your kind words about our nighttime staff and hope you had an overall pleasant stay with us.

10/10 - 훌륭해요

Mike

2024년 2월에 2박 숙박함
답변 제공: Manager 님, 2024년 3월 22일
Hello Mike,We're thrilled to hear you had a fantastic stay with us! We hope to welcome you back soon for another wonderful experience!

4/10 - 별로예요

Phuong

연인과의 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2024년 1월에 1박 숙박함
답변 제공: Manager 님, 2024년 1월 14일
Hello Phuong,We're sorry to hear that your experience was not up to your expectations. Please feel free to reach out to us directly so we can address any concerns you may have had during your stay.

10/10 - 훌륭해요

Brittany

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 11월에 1박 숙박함
답변 제공: Manager 님, 2024년 1월 12일
Hello Brittany,We're thrilled to hear that you had a fabulous stay at our hotel! We strive to provide exceptional experiences for all our guests and it's wonderful to know that we exceeded your expectations. We hope to welcome you back in the future for another memorable stay.

8/10 - 좋아요

Ann

출장 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
2024년 1월에 4박 숙박함
답변 제공: Manager 님, 2024년 1월 10일
Hello Ann,We appreciate you choosing our hotel for your stay. If you have any specific feedback or concerns regarding your experience, please reach out to us directly so we can address them accordingly. We value your input and hope to welcome you back in the future for an even better experience.

2/10 - 너무 별로예요

Dua'a

출장 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2023년 12월에 1박 숙박함
답변 제공: Manager 님, 2024년 1월 8일
Hello Dua'a, We're sorry to hear that you had a less than satisfactory experience during your stay with us. We value your feedback and would appreciate it if you could reach out to our hotel directly to share any specific concerns you may have had. We strive to provide excellent service and would like the opportunity to address any issues.

10/10 - 훌륭해요

Demetrius

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2023년 12월에 1박 숙박함
답변 제공: Manager 님, 2024년 1월 2일
Hello Demetrius,Thank you for choosing our hotel for your stay! We are thrilled to hear that you had a wonderful experience with us. We strive to provide exceptional service and a comfortable stay for all our guests. We hope to have the opportunity to welcome you back in the future for another incredible stay.

6/10 - 괜찮아요

Marek

연인과의 여행
좋아요: 편의 시설/서비스
별로예요: 숙박 시설 상태 및 시설
We saw a drug deal go down in front of entrance … the place looks run down. … surprisingly the room was better then the outside .. breakfast was good though .. one morning ran out of plates for breakfast.. No orange or apple juice was available .. had to ask the lady managing the breakfast for some… just seemed like the supplies were limited for guests to utilize a comfortable experience .. trolleys to transport language need to be put in a dumpster or refinished very disgusting and worn out.. btw fix the wall in the area were the trolleys are stored and change out the carpet someday in the hallways .. seems like the place just needs some TLC .. if it wasn’t for the room being updated or I say refreshed and the breakfast being decent, the experience would have been rated a 1 .. also add a pic in property photos online showing the hot breakfast offered .. I hope the management can take my comments as being as encouragement and an opportunity to act on … good luck !! I would love to see the results from these comments
2023년 12월에 2박 숙박함
답변 제공: Manager 님, 2023년 12월 30일
Hello Marek,Thank you for taking the time to share your feedback with us. We apologize for the inconveniences you experienced during your stay. We appreciate your kind words about our breakfast and updated rooms. We have taken note of your comments regarding the limited supplies and worn-out trolleys, as well as the need for improvements in the hallway and storage area. Your feedback is invaluable in helping us improve and provide a better experience for our guests. We hope to have the opportunity to welcome you back in the future.

4/10 - 별로예요

Don

출장 여행
별로예요: 청결 상태, 편의 시설/서비스
There were roaches everywhere and bedbugs.
2023년 12월에 1박 숙박함
답변 제공: Manager 님, 2023년 12월 28일
Hello Don, We are sorry to hear about the experience you had during your stay. We take cleanliness and guest satisfaction seriously. Our team conducts regular pest control treatments to ensure the comfort of our guests. We appreciate your feedback and will address the situation to prevent it from happening in the future.

4/10 - 별로예요

Ronalya

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Staff doesn’t speak English at all Nobody at front desk Pool closed and nobody told me prior to paying
2023년 12월에 2박 숙박함
답변 제공: Manager 님, 2023년 12월 23일
Hello Ronalya,We apologize for any inconvenience you may have experienced during your stay. Our staff receives ongoing language training to ensure effective communication with our guests. We appreciate your feedback regarding the front desk and pool closure and will address these concerns with our team. We value your patronage and hope to have the opportunity to welcome you back in the future.

10/10 - 훌륭해요

Cherry may

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 1박 숙박함
답변 제공: Manager 님, 2023년 12월 10일
Hello Cherry may,Thank you for choosing our hotel for your recent stay. We are delighted to hear that you had a flawless experience during your time with us. Should you have any further feedback or if there is anything else we can assist you with, please don't hesitate to reach out to us directly. We look forward to welcoming you back in the near future.

10/10 - 훌륭해요

Demetrius

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Quiet, needed for a quick getaway
2023년 11월에 1박 숙박함
답변 제공: Manager 님, 2023년 11월 21일
Hello Demetrius,Thank you for choosing our hotel for your quick getaway. We appreciate your feedback regarding the quiet atmosphere of our property and are glad it met your expectations. We hope to welcome you back for another relaxing stay in the future.

4/10 - 별로예요

Robyn

별로예요: 청결 상태, 숙박 시설 상태 및 시설
2023년 11월에 2박 숙박함
답변 제공: Manager 님, 2023년 11월 21일
Hello Robyn, We aim to make every guest's stay enjoyable, and we apologize if we do not meet your expectations. We would like to learn more about your visit to address any issues that led to your low rating and improve our services in the future. Please feel free to contact us if you have any comments or suggestions.

2/10 - 너무 별로예요

Brian

출장 여행
별로예요: 청결 상태, 편의 시설/서비스
It was dirty, stains on the counter top, TV stand, and the desk. Bathroom needs painted and grouting. Shower was weak in the bottom and the faucet was flimsy. The hotel required an additional $100 to get the room above the room rate. Even though it will be refunded two to three days after you check out. Things are high enough without that expense. I will not be staying there again.
2023년 11월에 2박 숙박함
답변 제공: Manager 님, 2023년 11월 15일
Hello Brian, Thank you for sharing your feedback regarding your recent stay at our hotel. We apologize if you found any cleanliness issues or maintenance concerns in your room. We appreciate you bringing them to our attention and we will address them with our team. Regarding the additional deposit, we apologize for any inconvenience caused. However, we strive to provide a secure and comfortable environment for all our guests. We hope you'll reconsider staying with us in the future and give us another opportunity to exceed your expectations.

8/10 - 좋아요

Catherine

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Love the stay but just if go away from property just be carefully
답변 제공: Manager 님, 2023년 11월 15일
Hello Catherine,Thank you for choosing to stay with us and for sharing your feedback. We appreciate your kind words about your overall experience. We understand the importance of guest safety and appreciate your reminder to be cautious when leaving the property. We value your feedback and hope to welcome you back in the future for another enjoyable stay.

10/10 - 훌륭해요

Frankie

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 11월에 3박 숙박함
답변 제공: Manager 님, 2023년 11월 16일
Hello Frankie,Thank you for taking the time to leave such a positive review! We're thrilled to hear that you had a wonderful experience during your stay with us. We strive to provide excellent service and ensure that our guests have a memorable time. We appreciate your kind feedback and hope to have the pleasure of hosting you again in the future.

6/10 - 괜찮아요

SHANNON 님, Three Rivers

2023년 11월에 1박 숙박함
답변 제공: Manager 님, 2023년 11월 11일
Hello SHANNON, Thank you for taking the time to share your feedback. We apologize for any inconvenience you experienced during your stay. We appreciate your valuable input and will take it into consideration to improve our services. Be assured that we continuously strive to enhance the guest experience.

4/10 - 별로예요

Morgan

가족 여행
별로예요: 청결 상태
Will not stay again
Hotel was not clean and had a bad smell. The comforter was ripped, the toilet did not work correctly, and the jacuzzi tub expelled gunky stuff from the jets when we tried to use it.
2023년 10월에 3박 숙박함
답변 제공: Manager 님, 2023년 10월 26일
Hello Morgan,We apologize for the inconvenience caused during your stay. Our team will address the cleanliness issues and maintenance concerns immediately. Thank you for bringing this to our attention.

6/10 - 괜찮아요

Diane

연인과의 여행
별로예요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The property was in a questionable location. We probably would have canceled, except we didn't pay for the cancelation insurance. However the facility was clean, but understaffed. Our toilet was plugged, and it took several call to the desk to get anyone to answer. Later they came to our room and handed us a plunger, instead of having a someone do it for us.
2023년 10월에 2박 숙박함
답변 제공: Manager 님, 2023년 11월 1일
Hello Diane, Thank you for sharing your feedback with us. We apologize for any inconvenience you experienced during your stay. We appreciate your mention of the cleanliness of our facility. We are constantly working to ensure a prompt response to all guest requests and appreciate your patience. We will pass on your comments to the appropriate department to ensure that necessary improvements are made.

6/10 - 괜찮아요

Emigdio

연인과의 여행, 출장 여행
좋아요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The bed blankets had stains, and the carpet needs cleaning.
2023년 10월에 2박 숙박함
답변 제공: Manager 님, 2023년 10월 22일
Hello Emigdio,I apologize for the inconvenience caused by the stains on the bed blankets and the condition of the carpet. Please rest assured that your feedback will be passed on to the housekeeping team for immediate action. Thank you for bringing this to our attention.

8/10 - 좋아요

Jessica

2023년 10월에 1박 숙박함
답변 제공: John H 님, 2023년 11월 3일
Thank You for taking the time to review your stay with us. We hope to see you again in the future!

10/10 - 훌륭해요

실제 이용하신 고객

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great stay
Room was very clean. Parking lot was well lit. Easy check in/out. Affordable!!
2023년 9월에 1박 숙박함
답변 제공: Manager 님, 2023년 10월 5일
Dear Guest,Thank you for your reviewk! I’m glad you find our cleanliness and affordability pleasing. We appreciate your patronage and are delighted to be your hotel of choice.

10/10 - 훌륭해요

Marco tulio

좋아요: 청결 상태, 직원 및 서비스
2023년 10월에 1박 숙박함
답변 제공: Manager 님, 2023년 10월 7일
Hello Marco tulio,We sincerely appreciate your valued business and thank you for taking the time to rate your stay. It was wonderful to have you and we would like to invite you back the next time you are in the area.

2/10 - 너무 별로예요

Michael

연인과의 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Very dirty, unkept property. Neighborhood is worrysome, safety is an issue. Had to clean toilet to use. Room hdvery bad odors from very dirty carpet. Would not recommend or ever consider another Quality hotel.
2023년 9월에 1박 숙박함
답변 제공: Manager 님, 2023년 9월 30일
Hello Michael ,It's our ambition to give you a five-star experience, and it's disheartening to discover that this is not the impression we left you with. We understand the frustration and we want to make sure that our guests are always comfortable. We appreciate that you've informed us of a need to address housekeeping policies and procedures. We are always looking for ways to improve upon the guest experience and I hope you will return to see how we continue to grow and evolve.

6/10 - 괜찮아요

David

별로예요: 숙박 시설 상태 및 시설
2023년 9월에 1박 숙박함
답변 제공: Manager 님, 2023년 10월 28일
Hello David,Thank you for your feedback. We appreciate your rating and we are constantly working to improve our services for a better experience.

10/10 - 훌륭해요

Yvette

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 9월에 1박 숙박함
답변 제공: Manager 님, 2023년 9월 27일
Hello Yvette,We appreciate you taking the time to rate your experience. We would love to have the opportunity to provide you with an another stay. Please keep us in mind for a future stay.

8/10 - 좋아요

Jill

2023년 9월에 1박 숙박함
답변 제공: Manager 님, 2023년 9월 26일
Hello Jill,We appreciate your valued business and would love the opportunity to host your next stay. Thank you for your rating.

8/10 - 좋아요

Tamara

좋아요: 청결 상태, 직원 및 서비스
The room and hospitality was great, but the jacuzzi didn’t work. We had three people try it, but none of the jets would come on. The front desk guy tried and the motor came on, but he didn’t test it with water to see if the jets were working.
2023년 9월에 1박 숙박함
답변 제공: Manager 님, 2023년 9월 26일
Hi Tamara,Thank you for being a guest with us and for taking the time to share your review and feedback. We hope to earn your business again when you return to the area.

2/10 - 너무 별로예요

Larry

2023년 9월에 1박 숙박함
답변 제공: Manager 님, 2023년 10월 14일
Hello Larry, We apologize for any inconvenience you experienced during your stay. Please provide us with more details so that we can address your concerns and make improvements. Thank you.

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Nice place
2023년 9월에 2박 숙박함
답변 제공: Manager 님, 2023년 9월 23일
Dear Guest,We appreciate your valued business and would love the opportunity to host your next stay. Thank you for your rating.

8/10 - 좋아요

Brandon

2023년 9월에 2박 숙박함
답변 제공: Manager 님, 2023년 10월 9일
Hello Brandon,Thank you for being a guest with us and for taking the time to share your rating. We hope to earn your business again when you return to the area.

2/10 - 너무 별로예요

Josephine

별로예요: 청결 상태, 숙박 시설 상태 및 시설
2023년 9월에 2박 숙박함
답변 제공: Manager 님, 2023년 9월 21일
Hello Josephine, Thank you for sharing your rating of our Hotel. The biggest compliment we can receive is to earn your business again so please consider us on your next trip.

2/10 - 너무 별로예요

Chris

2023년 9월에 1박 숙박함
답변 제공: Manager 님, 2023년 10월 10일
Hello Chris, Thank you for sharing this rating, and we welcome you to visit us again anytime.

2/10 - 너무 별로예요

Ashley

아이를 동반한 가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I would never stay at this property again. I didnt actully even stay I checked in and left within 15 minutes. The hotel mangagment and staff refused to refund my money. They were completely rude and even argued with me and called me a liar. Completely unprofessional. The room was ran down and dirty. There was poop splattered on the bathroom floor from the previous guest. There was shaprie or marker on the door and other items in the room. Dirty walls and light switch covers. The tub had pink mold. And the room smelled like old rotten garbage. The hotel hallways had dirt and debris outside of every door and down each hallway. I wouldnt say they had been cleaned in quite awhile. The elevator was acting up as well and the door would hardly open and the elevator was also dirty. I have never been in a hotel that was so dirty and with a staff completely unwilling to make a customer happy. It looks like it should have bedbugs and roaches and cost $50 a night.
답변 제공: Manager 님, 2023년 9월 20일
Hello Ashley, I sincerely apologize for the conditions of the hotel. We are currently working on fixing these issues. We appreciate your feedback and hope you give us another chance to turn this experience around. Thank you for staying with us and have a great day.

4/10 - 별로예요

Kevin

가족 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설
Our room was pretty dirty. Jetted tub i didnt even dare to attempt to get in based on overall dirtiness of room. Killed a roach crawling on bed. Kind of shady looking outside at night
2023년 9월에 1박 숙박함
답변 제공: Manager 님, 2023년 9월 17일
Hello Kevin,I am so sorry to hear that your most recent stay with us did not meet your expectations. Our primary goal is to provide all guests with an enjoyable experience and it is troubling to know that you faced such an usual experience. We take this quite seriously and have shared your feedback with management so that appropriate steps can be taken. Thank you again for taking the time for sharing this experience and for your valuable business.

10/10 - 훌륭해요

Jeri

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 8월에 4박 숙박함
답변 제공: Manager 님, 2023년 9월 14일
Hello Jeri,To see that we were able to provide our guest with such a positive experience is the highest compliment we can receive. Thank you so much for sharing.

10/10 - 훌륭해요

Jeffery Johnson JJ

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great hotel staff
Check in staff was super nice and informative with the area
2023년 8월에 5박 숙박함
답변 제공: John H 님, 2023년 8월 7일
We are glad to hear that you enjoyed your recent stay with us, We appreciate your comments and hope to see you again!

6/10 - 괜찮아요

Brandi

가족 여행
좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
Upgrades needed
The price is what drew me to this property. It was okay. The front desk service was good. They got me checked in really quick/ The room was okay at first glance. They really need to do some upgrades. The jacuzzi tub was good but it was stained so we didn't try it out. The beds covers and blankets did have burn stains even though this is a no smoking facility. The pullout sofa mattress was stained really bad. We attempted to flip the mattress but there were stains on the other side also. I just had to remind myself that this is a not a top rated hotel and you get what you pay for I guess. The breakfast was great though. It is located on the 3rd floor and right down the hall form my room. They had a variety of different breakfast items both cold and hot. Overall, it was an okay stay, it fit what I needed at the time. We were in town for the Beyonce concert and this hotel was in walking distance from the stadium.
Sofa bed mattress
burn hole in comforter
burn hole in comforter
2023년 7월에 2박 숙박함
답변 제공: Manager 님, 2023년 8월 3일
Hello Brandi, I am happy that we met most of your needs and appreciate that you also let us know the areas that we can continue to improve upon. Your feedback is helpful, and we can benefit from your perspective of our accommodations, hospitality, and services. We are always looking for ways to improve the guest experience. I hope you will return to see how we continue to grow and evolve.

6/10 - 괜찮아요

Edward

연인과의 여행
좋아요: 청결 상태
별로예요: 편의 시설/서비스
Prices have gone up quite a bit. but still not outrageous. The offered breakfast was a disaster with the eggs and sausage being cold and the room being very hot, like no AC. The room was clean, so we had a place to sleep and shower. I guess the minimums were met.
2023년 7월에 3박 숙박함
답변 제공: Manager 님, 2023년 7월 31일
Hello Edward, Thank you for your feedback, nightly rate changes depending on multiple factors such as date of the reservation, if there are upcoming events and etc. We do hope that you'll return to see how we are continuously improving to impress our guests more with each visit.

10/10 - 훌륭해요

Mona

단체 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스
Nice staff. Upgrades are definitely needed. There was damage to one of the cabinets in the kitchenette. The sofa sleeper was old and damaged.
2023년 7월에 1박 숙박함
답변 제공: Manager 님, 2023년 7월 20일
Hello Mona, Your kind review is greatly appreciated. We are thrilled to hear that you enjoyed staying in our hotel. Thank you so much for writing such a great compliment regarding our team. Such kind of candid reviews always inspire us. We will share your feedback with our staff members. Waiting to serve you again!

6/10 - 괜찮아요

TAHIROU

2023년 7월에 7박 숙박함
답변 제공: Manager 님, 2023년 8월 9일
Hello TAHIROU, Thank you for sharing your rating of our Hotel. The biggest compliment we can receive is to earn your business again so please consider us on your next trip.