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윈게이트 바이 윈덤 루이빌 이스트 여행 후기

2.5 out of 5
윈게이트 바이 윈덤 루이빌 이스트
12301 Alliant Ct, Louisville, KY

이용 후기

8.6

훌륭해요

평점 10 - 훌륭해요. 1000개 이용 후기 중 527개" "
평점 8 - 좋아요. 1000개 이용 후기 중 312개" "
평점 6 - 괜찮아요. 1000개 이용 후기 중 89개" "
평점 4 - 별로예요. 1000개 이용 후기 중 43개" "
평점 2 - 너무 별로예요. 1000개 이용 후기 중 29개" "

8.8/10

청결 상태

8.8/10

직원 및 서비스

8.2/10

편의 시설/서비스

8.6/10

숙박 시설 상태 및 시설

8.4/10

친환경

이용 후기

10/10 - 훌륭해요

Jessica

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
.
2024년 3월에 3박 숙박함

8/10 - 좋아요

Charles

연인과의 여행
Easy access. Breakfast started to early and was finished before I could get at 9:30.
2024년 3월에 1박 숙박함

6/10 - 괜찮아요

Mike

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Last night there there was a group that checked in had around 8 kids under the age of 13 in 1 room qnd the adults in another. The kids were yelling and screaming slamming things against the walls for 2 hrs finally had to call front desk around 1130
2024년 3월에 2박 숙박함

8/10 - 좋아요

glynis

Check in was smooth a lot of people around the desk talking to the receptionist but she was nice. Our bathroom floor was very sticky, yucky, lock on door broke too tired to complain. Stay was good ovr
2024년 3월에 1박 숙박함

6/10 - 괜찮아요

Carrie

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
Windows old and couldn’t see out to our car. Tub faucet sticking out an inch from the wall, and you could see the pipe behind. Beds were good. Room size good. Breakfast great.
2024년 3월에 1박 숙박함

8/10 - 좋아요

Patrick

좋아요: 청결 상태, 직원 및 서비스
Unfortunately, for the last 2 nights of my stay, an infant or toddler was crying and screaming across the hall from me until midnight. It's a good thing I'm deaf in one ear as I could lay on my good ear and muffle most of the noise. The hotel staff also 'forgot' to provide maid service on one of the days so I'm not sure what that was about. Other than that, it was an acceptable to good hotel stay.
2024년 3월에 3박 숙박함

8/10 - 좋아요

Betsy

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Nice clean place to stay. Good breakfast.
2024년 2월에 1박 숙박함

6/10 - 괜찮아요

Kristi

2024년 3월에 1박 숙박함

10/10 - 훌륭해요

Peter

The women on the front desk, apologies I’ve forgotten her name, was exceptional. Thank you
2024년 2월에 1박 숙박함

8/10 - 좋아요

Julian

출장 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설
별로예요: 직원 및 서비스, 편의 시설/서비스
Clean property
2024년 2월에 1박 숙박함

10/10 - 훌륭해요

Randa

아이를 동반한 가족 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We enjoy the property and the location . We have booked for.our yearly trip to Louisville next year!
2024년 2월에 2박 숙박함

8/10 - 좋아요

Chosen

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
I felt safe. The room was clean staff was lovely. Will go back
2024년 2월에 3박 숙박함

10/10 - 훌륭해요

Dennis

연인과의 여행, 출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
It was close to our temporary job which made it easy to get back and forth. Had good gas stations and many restaurants around it. Had a good breakfast every morning just wish they had pancakes and waffles. Im not a waffle person every morning.
2024년 2월에 2박 숙박함

4/10 - 별로예요

Sean

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
별로예요: 숙박 시설 상태 및 시설
Could not adjust the temperature of the room. It was cold.
2024년 2월에 1박 숙박함

10/10 - 훌륭해요

Angelai I

출장 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Everything was nice
2024년 1월에 1박 숙박함

8/10 - 좋아요

Brandon

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Loved the place it was clean staff was friendly and breakfast was standard. Bed was hard as a rock.
2024년 1월에 1박 숙박함

6/10 - 괜찮아요

Kelly

좋아요: 청결 상태
2024년 1월에 10박 숙박함

10/10 - 훌륭해요

Joseph

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 1월에 1박 숙박함

10/10 - 훌륭해요

Grigoriy

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2024년 1월에 3박 숙박함

10/10 - 훌륭해요

Allan

출장 여행
좋아요: 숙박 시설 상태 및 시설
2024년 1월에 1박 숙박함

10/10 - 훌륭해요

Greeshma

2024년 1월에 1박 숙박함

8/10 - 좋아요

Victoria

2024년 1월에 1박 숙박함

8/10 - 좋아요

Helen 님, Lennon

2024년 1월에 2박 숙박함

8/10 - 좋아요

Daniel

2023년 12월에 5박 숙박함

10/10 - 훌륭해요

DIANA

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Stacy was awesome
2023년 12월에 3박 숙박함

6/10 - 괜찮아요

Thomas

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
It was convenient. But the beds where hard not very comfortable the pillows where wore out.
2023년 12월에 1박 숙박함

10/10 - 훌륭해요

George

아이를 동반한 가족 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Everything was great!! Our room was huge and very clean. So comfy. Everyone was so kind, the breakfast was delicious, and the pool was amazing! We will definitely be back.
2023년 12월에 2박 숙박함

8/10 - 좋아요

Tiffany

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Had a great stay! The hotel overall was very nice. Great facility, wonderful staff, and clean facility. The breakfast was ok. Had the typical continental breakfast cereals, breads and waffles. Each day there was a hot breakfast, such as biscuits and gravy or eggs and chicken. The four stars was for how hot the room was and the additional charge at check-in. It was 40 degrees outside or less during our entire stay, but the room was HOT. Even with the heat turned off in the room, it was very warm. Also, at check-in there was a $50 additional "hold" put on my card for any possible damages. I did not see this mentioned anywhere on Expedia or the hotel website before booking the room. Charges/Holds for potential damages should be a bit more straight-forward.
2023년 12월에 3박 숙박함

10/10 - 훌륭해요

Joseph

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 12월에 2박 숙박함

10/10 - 훌륭해요

Marc

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Frequent Guest for Multiple Reasons
I stay here 2-3 times per year when visiting family in Louisville. It’s comfortable, the free breakfast is good, I like the no pet policy, no smoking, it’s close to restaurants, easy to get on/off I-64, next to Sam’s Club for gas and whatever, microwave and fridge in the room. Value is good.
2023년 12월에 4박 숙박함

10/10 - 훌륭해요

Joshua

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 1박 숙박함
답변 제공: KH 님, 2023년 12월 25일
Thank you so much for your excellent rating, Joshua! Excellence is something we strive for and I believe we exceeded with you. If you ever need a place to stay again you know where to come!

10/10 - 훌륭해요

bradley

가족 여행
좋아요: 편의 시설/서비스
2023년 12월에 1박 숙박함
답변 제공: KH 님, 2023년 12월 23일
Thank you so much for your excellent rating, Bradley! We hope you'll be back to see us!

10/10 - 훌륭해요

Scott

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
The hotel did it job. No problems or issued. Grandchildren enjoyed the pool and fitness room was better then most hotels.
2023년 12월에 2박 숙박함
답변 제공: KH 님, 2023년 12월 23일
Thank you so much, Scott! We are thrilled to know that you think highly of our fitness room and that your grandchildren enjoyed the pool. We strive to make our guests happy and I believe we succeeded with you. Please come back and visit us again in the future.

10/10 - 훌륭해요

Jennifer

아이를 동반한 가족 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great spot for us, location wise. It is a nice hotel with free breakfast and a gym. Had a swimming pool too but we just didn’t have enough time to check it out.
2023년 12월에 2박 숙박함
답변 제공: KH 님, 2023년 12월 25일
Thank you so much for your feedback, Jennifer. We are thrilled to know that you find our location to be a great spot for you and that you appreciate our hotel. Please come back and visit us again soon!

10/10 - 훌륭해요

William

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
An excellent hotel with minor glitches
Overall, it was a very good stay. The only glitches were that one of the drapes didn't close completely, letting in some light at night when we were trying to sleep. Also, we had trouble with the keys, which didn't seen to work after a while.
2023년 12월에 1박 숙박함
답변 제공: KH 님, 2024년 1월 15일
Thank you for your feedback, William. We are happy to know you enjoyed your overall stay with us and apologize for the minor glitches you had. We hope you'll give us another chance in the future.

8/10 - 좋아요

Marjorie

가족 여행
좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
별로예요: 청결 상태
2023년 12월에 4박 숙박함
답변 제공: KH 님, 2023년 12월 15일
Thank you for taking the time to rate our hotel!

10/10 - 훌륭해요

Denise

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 12월에 1박 숙박함
답변 제공: KH 님, 2023년 12월 13일
Thank you so much for your excellent rating, Denise! We hope to serve you again in the future!

8/10 - 좋아요

Lea Ann

2023년 12월에 1박 숙박함
답변 제공: KH 님, 2023년 12월 13일
Thank you so much, Lea Ann!

10/10 - 훌륭해요

Gayla

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 1박 숙박함
답변 제공: Wingate By Wyndham 님, 2023년 12월 5일
Thank you Gayla!

6/10 - 괜찮아요

Lawrence

2023년 11월에 5박 숙박함
답변 제공: KH 님, 2023년 12월 13일
Thank you for your rating, Lawrence. We apologize that your stay wasn't up to par. I wish we knew what caused the lower rating to give us a chance to address/resolve whatever the issue was. Every day we strive for perfection and to make our guests comfortable and happy. We hope you will give us another chance in the future.

10/10 - 훌륭해요

Norma

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Everything was excellent
2023년 11월에 4박 숙박함
답변 제공: KH 님, 2023년 12월 3일
Thank you so much, Norma! We appreciate your amazing review and rating! Excellence is something we strive for and I believe we succeeded with you. We hope to serve you again in the future.

10/10 - 훌륭해요

Ryan

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Nicely located around several fast food shops. Check-in was easy, fast.
2023년 11월에 1박 숙박함
답변 제공: KH 님, 2023년 11월 25일
Thank you so much for your positive feedback! We are so happy you enjoyed your stay!

8/10 - 좋아요

Donald

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Just in town for the night. Our room was very comfortable and clean and the front desk clerk was very nice.
2023년 11월에 1박 숙박함
답변 제공: KH 님, 2023년 11월 25일
Thank you, Donald! We appreciate your feedback! Next time you're in town and need a place to stay come and see us!

8/10 - 좋아요

Brent

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
Good, almost great stay!
The staff was amazing and always friendly no matter who was at the front desk. The room was comfortable except for the pull out sofa. It needed updated about 20 years ago. The pool was heated but needed updated badly...looked run down. The bathroom looked uodated but poorly done with caulking peeling up. Nothing was bad enough to keep me from staying there again, just some eye sores. The breakfast was better then most hotels. Between the delicious brrakfast and great front desk staff, i would stay here again!
2023년 11월에 3박 숙박함
답변 제공: KH 님, 2023년 11월 25일
Well, thank you, Brent! We truly appreciate your review! As far as the sofas go, you will be happy to know that we are in the process of swapping out the old ones with new ones as we speak! The pool is also on our list of things to do. Hopefully, you can come back and visit us again in the future and check out all the updates we've made by then! Take care!

10/10 - 훌륭해요

Maria

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 11월에 2박 숙박함
답변 제공: KH 님, 2023년 11월 25일
Thank you so much, Maria!

8/10 - 좋아요

heather

가족 여행
좋아요: 청결 상태, 직원 및 서비스
The front desk staff were very nice and the breakfast always had options available. The area was clean in the eating area. The room was fairly clean. There was hair in the shower and linen. The exhaust fan did not work and the ice machine was not working on the floor we were on. The indoor pool had a sign that kept moving around whether it was closed or not so it was hard to tell whether it was open. The area around is more of a business district. There are some fast food places but only two actual restaurants nearby. Fairly quiet and not too close to the highway.
2023년 11월에 3박 숙박함
답변 제공: KH 님, 2024년 1월 15일
Thank you for your feedback, Heather. I apologize for the inconvenience you experienced during your stay with us. We have since resolved these issues and hope you will give us another chance in the future.

6/10 - 괜찮아요

David

좋아요: 청결 상태, 숙박 시설 상태 및 시설
별로예요: 편의 시설/서비스
The property has 4 EV chargers; 2 Telsa and 2 CCS. One of the CCS chargers was not working. Breakfast was lacking a "meat" option every other day.
2023년 11월에 4박 숙박함

6/10 - 괜찮아요

Chris

가족 여행
좋아요: 청결 상태, 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
Room was clean and staff friendly. Stayed two days. WiFi was not working in room. Called desk and was told someone would fix the next morning but it never worked throughout visit. Did not have "do not disturb" door hanger so I stopped by dest to let the know we did not need house keeping. They still woke us up from a nap trying to come in a clean the room.
2023년 11월에 2박 숙박함

8/10 - 좋아요

Gregory

단체 여행
Nice and clean property in a safe area. Staff were very polite and accommodating. Bathroom needs night light of some sort and a non-slip surface in the shower.
2023년 11월에 1박 숙박함

8/10 - 좋아요

Stephanie

연인과의 여행
Great staff We enjoyed our stay
2023년 11월에 2박 숙박함
답변 제공: KH 님, 2023년 11월 9일
Thank you so much, Stephanie. We are so happy you enjoyed your stay and our staff. If you're ever in Louisville again and need a place to stay, you know where to come. Thanks again and take care!