로어 맨해튼, 뉴욕의 아침 식사 제공 호텔

"Every time I visit the Conrad New York Downtown, I’m reminded that its excellent location is the main reason to book; the service, unfortunately, doesn’t live up to expectations. If you’re choosing purely for location, it’s a reasonable option, but be prepared to compromise on service—starting at the front desk. As a foreign guest whose English isn’t perfect, I’ve had some especially unpleasant interactions there. I come once or twice a year, and I’m still debating whether I should stay here again."

"I made a reservation through Expedia for USD 1,690 with payment to be made at the hotel. However, two days before my stay, the hotel unilaterally charged USD 464.90 to my credit card. Then, at check-in on October 12, the front desk staff charged USD 1,790, claiming it was only a “deposit hold” and assuring me that the final payment would be USD 1,690. Nevertheless, the previously charged USD 464.90 and the additional USD 100 (the difference between USD 1,790 and USD 1,690) have still not been refunded even after about ten days. I urge all guests to carefully verify the amount charged when staying at this hotel, and I sincerely request the hotel to resolve this matter promptly and in good faith. It is precisely because of hotels like yours that tourism in New York is declining and the city’s tourism economy is being damaged."

"I recently stayed at this hotel and unfortunately, my experience was less than satisfactory. Despite requesting no housekeeping, my room was still cleaned without my consent. The housekeeping staff also left the door open, which was a security concern. Additionally, my slippers were thrown away without any permission, even though no trash was removed from the room. Overall, it was a disappointing and frustrating experience."

"좁지만 시설은 좋아요"

"너무 깨끗했습니다"

"This place was really nice because of the service. The train is close to this place. The staff were also very friendly. The room was great for staying alone, but the space felt a bit distorted, which was a bit uncomfortable. It was also disappointing that there was no refrigerator."