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더 로앙 세이 레지던스 여행 후기

4.5 out of 5
더 로앙 세이 레지던스
4-5 Ban Phonepheng, P.O.Box 507, Luang Prabang

이용 후기

9.4

최고예요

평점 10 - 훌륭해요. 91개 이용 후기 중 67개" "
평점 8 - 좋아요. 91개 이용 후기 중 16개" "
평점 6 - 괜찮아요. 91개 이용 후기 중 6개" "
평점 4 - 별로예요. 91개 이용 후기 중 2개" "
평점 2 - 너무 별로예요. 91개 이용 후기 중 0개" "

9.6/10

청결 상태

9.4/10

직원 및 서비스

9.0/10

편의 시설/서비스

9.2/10

숙박 시설 상태 및 시설

7.4/10

친환경

이용 후기

10/10 - 훌륭해요

ars 님, pyo

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
모든면에서 완벽한 곳
스탭, 룸, 음식 모두 훌륭합니다. 게스트를 위한 멋진 프로그램은 아주 수준이 높습니다. 작지만 아름다운 더 루앙 세이 레지던스에서 좋은 추억을 만들어보세요.

8/10 - 좋아요

Steven

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The property has large and comfortable rooms. The shutdown during Covid is still showing in terms of maintenance issues.
2024년 2월에 5박 숙박함
답변 제공: Vongpheth 님, 2024년 3월 21일
Thank you so much

4/10 - 별로예요

Jennifer

연인과의 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
I have mixed reviews of this property. The property looks beautiful from a distance but when we checked in, our room was absolutely infested with mosquitos. The staff tried to be helpful and accommodating by moving our room twice but even in the final upgraded room, we still spent the night squashing mosquitos. Each room was very musty (probably the super mouldy curtains) and the furniture, even the suite, was stained and just looked grubby. With some deep, professional cleaning, this place would be stunning - the gardens are beautiful and breakfast by the pool is lovely. The property is away from the town but a tuk tuk is cheap and the hotel can organise a scooter which makes getting around easy.
2024년 1월에 4박 숙박함
답변 제공: Vongpheth 님, 2024년 3월 21일
Thank you so much for your stayed with us and we will keep your feedback to prove our services

6/10 - 괜찮아요

Douglas

좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Large rooms, but far from town centre
The rooms are very comfortable and spacious but the hotel far from the town centre. The hotel offers a free shuttle to the town centre but only 4 times a day and it's not very reliable, it can be late or early. If you need transport outside of those hours the hotel charges an extortionate amount, you are better off finding transport elsewhere or walking. Breakfast was a la carte with very limited options. We stayed for 3 days and couldn't use the pool because it was closed for maintenance, we weren't even allowed to use the sun loungers. I understand pools require maintenance, but we were never told either before we arrived or at check-in.
2023년 9월에 3박 숙박함

10/10 - 훌륭해요

TOSHIE

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 8월에 3박 숙박함
답변 제공: Tiger 님, 2023년 8월 21일
Thank you for your feedback and appreciate

6/10 - 괜찮아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Nice hotel. Wifi was a big problem in my room with poor service.
2023년 8월에 1박 숙박함
답변 제공: Tiger 님, 2023년 8월 18일
Dear SirThank you for your feedback

10/10 - 훌륭해요

Janine

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Très bon hôtel très confortable
2023년 7월에 4박 숙박함
답변 제공: Tiger 님, 2023년 8월 8일
Dear JanineThank you for your good feedback and appreciateLuang Say Residence

10/10 - 훌륭해요

jun

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 6월에 1박 숙박함
답변 제공: Tiger 님, 2023년 8월 8일
Dear JunThank you for you feedbackLuang Say Residence

10/10 - 훌륭해요

Joshua

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Definitely will come back again. Great service and great staff.
2023년 5월에 1박 숙박함

6/10 - 괜찮아요

Birgit

단체 여행
좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
2023년 1월에 3박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
This is a superb small hotel with wonderfully friendly, professional and helpful staff. A great oasis of calm and comfort.
2020년 3월에 3박 숙박함

10/10 - 훌륭해요

johan meng loon

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
hotel is clean n exclusive. service is good, a relaxing place for leisure
2020년 2월에 6박 숙박함
답변 제공: Toui 님, 2020년 3월 11일
Thank you very much for your feedback. We appreciated and will share with our team.

10/10 - 훌륭해요

실제 이용하신 고객

2020년 1월에 5박 숙박함
답변 제공: Toui 님, 2020년 3월 11일
Thank you very much for your feedback. We appreciated and will share with our team.

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2019년 12월에 2박 숙박함

10/10 - 훌륭해요

Gina

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2019년 11월에 3박 숙박함
답변 제공: Toui 님, 2019년 12월 3일
Thank you very much for your stay with us and we are looking forward to see you again soon.

8/10 - 좋아요

실제 이용하신 고객

2019년 11월에 3박 숙박함
답변 제공: Toui 님, 2019년 12월 3일
Thank you very much for your stay with us and hope to see you again soon.

10/10 - 훌륭해요

실제 이용하신 고객

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The manager and all of the staff are gracious and welcoming. The property and grounds are well maintained and a relaxing oasis just on the edge of downtown Luang Prabang. The pool is large and swimmable but like most of the pools in town it is not as crystal clear as one would like. Overall, the property is delightful.
2019년 10월에 6박 숙박함
답변 제공: Management team. 님, 2019년 10월 24일
Dear Sir/Madam. Thank you very much for your good feedback. We will share with our team accordingly.

10/10 - 훌륭해요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Toui and the rest of the staff went out of their way to make sure we were happy at every turn. Great service, beautiful rooms, one of the best restaurants in Luang Prabang, and serious attention to detail make this property an excellent choice. We look forward to our next visit!
2019년 10월에 3박 숙박함
답변 제공: Toui 님, 2019년 10월 19일
Dear Mr. Ian, Greetings from The Luang Say Residence On behalf of The Luang Say Residence. Thank you very much for your time to write the feedback of our hotel. We appreciated and looking forward to welcome you to our hotel in the short future. Best regards, Phousawath Phetsoudavong Sales Manager

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2019년 7월에 3박 숙박함
답변 제공: Pheth 님, 2019년 8월 3일
We are thank you so much for your considering and do not hesitate to contact us should you need further assistance

6/10 - 괜찮아요

실제 이용하신 고객

좋아요: 청결 상태
별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설
Beware of overcharging
"Free airport transfer (by request)" was not free. They tried to charge laundry fee for a "evening gown" for which I never asked for service (I was a male solo traveller).
2019년 7월에 2박 숙박함
답변 제공: Pheth 님, 2019년 7월 29일
Thank you so much

10/10 - 훌륭해요

실제 이용하신 고객

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
This hotel is close to flawless. The staff are excellent, the facility pristine and quality superb. The only minor quibble is that it’s a few clicks out of town but they deal with this by having a number of courtesy cars at various times. I cannot speak of this facility more highly.
2019년 4월에 3박 숙박함
답변 제공: Pheth 님, 2019년 6월 14일
Thank you and appreciated

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Impressive!
We had a lovely honeymoon here at Luang Say. Love the architecture and the interior decor. Will definitely recommend this to all who are considering a luxury boutique hotel. We will come back!
2019년 4월에 4박 숙박함
답변 제공: Pheth 님, 2019년 6월 14일
Thank you so much and hope to welcome you back

10/10 - 훌륭해요

실제 이용하신 고객

2019년 1월에 5박 숙박함
답변 제공: Bounyang, Sales Manager 님, 2019년 1월 16일
Thank you for rating us on Expedia. We very much appreciate.

10/10 - 훌륭해요

실제 이용하신 고객

2019년 1월에 3박 숙박함
답변 제공: Bounyang 님, 2019년 1월 11일
Thank you for rating us on Expedia. We very much appreciate.

10/10 - 훌륭해요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Everything was perfect. Especially the mattress if the bed
2018년 12월에 3박 숙박함
답변 제공: Bounyang 님, 2018년 12월 12일
Thank you for sharing your comments. We look forward to welcoming you back in the future.

10/10 - 훌륭해요

Sylvester 님, Kuala Lumpur

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great hotel with friendly staff and nice pool!! Love the environment!!
2018년 9월에 4박 숙박함
답변 제공: Bounyang 님, 2018년 9월 18일
Dear Sylvester, Thank you for your comments. We will share with our team. We look forward to welcoming back in the future. Kind regards,

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Superb hotel
The Luang Say Residence combines the luxuries of a top hotel with the charm and personal touch of staying in a boutique bed & breakfast. We loved it. Will definitely be back. Highly recommend this hotel.
2018년 7월에 7박 숙박함
답변 제공: Bounyang, Sales Manager 님, 2018년 8월 16일
Dear guest, Thanks for taking the time to review your experience after staying with us at The Luang Say Residence. We highly appreciate your comments and look forward to welcoming you back soon. Kind Regards Bounyang Sales Manager

10/10 - 훌륭해요

Robert 님, Canada

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
I chose the Luang Say Residence because it was ranked as the #1 hotel in Luang Prabang and I'm enthusiastic to say it exceeded my expectations. The experience was so good that I've decided to leave for my first ever online hotel review. The rooms were large, extremely clean, comfortable, and very unique in an elegant french design. Customer service was second to none - there was never a feeling of them trying to sell products (e.g. room upgrades, tour packages, etc.) but rather a genuine effort made by all staff to make our experience as enjoyable and hassle free as possible. The multi-course served breakfast was amazing and it will be hard to go back to hotel breakfast buffets. Even if there weren't a number of neat things to do in Luang Prabang, the Luang Say Residence on its own would have made the trip worthwhile. My only regret is not having booked a longer stay here.
2018년 7월에 2박 숙박함
답변 제공: Julien Otzenberger 님, 2018년 7월 25일
Thanks for having chosen The Luang Say Residence for your stay in Luang Prabang. We appreciate you took the first time ever initiative to share your experience online and we are sincerely glad to hear we went above your expectations. Thanks again for your candid comments and look forward to welcoming you back. Best regards

10/10 - 훌륭해요

エルザ 님, 日本・東京都

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
ステキなガーデンと、コロニアル風の建築を再現したホテル。
落ち着いた雰囲気で、調度品もゴージャスなので、ベルサイユ宮殿に泊まったような気分になれる。 このインテリアに比べれば、コスパは最高です。しかもレストランも味付けがとてもいい。
2018년 4월에 2박 숙박함
답변 제공: Julien Otzenberger 님, 2018년 4월 18일
The Luang Say Residenceでの経験を共有していただき、ありがとうございます。楽しく快適なご滞在をお待ちしております。 私たちはあなたをもう一度お迎えすることを楽しみにしています。 宜しくお願いします、

8/10 - 좋아요

Lisa

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
incredible service
Loved the staff at the hotel- very friendly and knowledgeable. It takes about 7 mins to get downtown by car or tuk tuk, but the staff helped with transportation. If you want to stay in the center this isn't the place, but we loved the calm and relaxing vibe and the fact that there is a bit more space.
답변 제공: Julien Otzenberger 님, 2018년 4월 10일
Dear Lisa, Thank you very much for your incredible review about The Luang Say Residence. We look forward to welcoming you back. Best regards, Julien Otzenberger General Manager

10/10 - 훌륭해요

Fran 님, Singapore

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Fabulous hotel outside the old town
This picturesque hotel is outside the old town but hey provide an on demand shuttle service and return shuttles from town run every hour. A Tuktuk from town is 10-20k Kip. It has a fantastic pool which is super relaxing to hang out at. The breakfast is served a la carte and is delicious. Service is friendly and attentive. The place itself is so beautiful and our plantation suite was large and well-appointed. The Hotel arranges tours if you want too. They offer airport transfers as well. Nice mix of couples and families.
2018년 4월에 5박 숙박함
답변 제공: Julien Otzenberger 님, 2018년 4월 10일
Dear Fran, Thank you for having chosen the Luang Say Residence while staying in Luang Prabang. We sincerely do appreciate your comment and hope to see you back soon . Best regards, Julien Otzenberger General Manager

8/10 - 좋아요

maud 님, singapore

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Lovely romantic hotel in colonial setting
Setting as if you go back in time, with wonderful staff, who go the extra mile to make you comfortable. Fabulous breakfast! Free bikes to roam around town. A zen place to really recharge.
2018년 3월에 4박 숙박함
답변 제공: Julien Otzenberger 님, 2018년 4월 4일
Dear maud, Thank you so much for your lovely comment and hope to welcome you back soon. Best regards

10/10 - 훌륭해요

Julio 님, Kuala Lumpur

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Simply Outstanding Hotel
Luang Prabang is the most beautiful small town in Asia I've ever been, an incredible great surprise, The Hotel is Superb, I've contacted by mail with the manager to arrange our stay due to my wife's birthday and they organize everything beautifully, excursions, transfers everything, We book the transfer from the airport and Francoise welcomed us in the Arrival hall with a great smile and a superb attention to all the details (well done guy) and lead us to the hotel where we've been welcomed by the Hotel's manager, who seems to be doing an excellent job here, Hotel's staff are so warm, friendly, helpful, they've showed up with a welcome mocktail and a birthday cake during the check in before to lead us to our room, The hotel is way better than what you can see in Expedia's pictures, the atmosphere and the charming ambiance, the decoration is superb, beautifully detailed, awesome landscape, everything is just perfect, We booked the Pioneer room, and it was really nice, located in the first level, the size is perfect, the bedding was wowww we really had a very good rest ,we enjoy the balcony views, The Breakfast is outstanding as well, we specially love this type of small hotels , more intimate and where you can get rid of those Buffet type breakfast, here they serve a la carte meals , which are beautifully prepared and presented, with enough options to fulfill all your needs and expectations,
2018년 3월에 2박 숙박함
답변 제공: Julien 님, 2018년 3월 22일
Dear Julio, The team and I can’t thank you enough for your Outstanding review. We are sincerely glad to know you and your wife had a lovely time at The Luang Say Residence. Thanks again for your detailed comments and truly hope to welcome you back. Best regards, Julien Otzenberger General Manager

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
lovely quiet location not too far from town
excellent hotel with a location that is quiet but not so close to the center of town. the hotel is aware of it and provides for rides to the post office all afternoon long. the food is excellent and the rooms extremely charming.
2018년 2월에 2박 숙박함
답변 제공: Julien 님, 2018년 3월 22일
Thanks for your excellent review. Yes indeed, the Hotel is located in a very quiet area accessible from/to city-center by bikes and/or shuttle bus. We appreciate your comments about the Food & Rooms and hope to welcome you back. Best regards, Julien Otzenberger General Manager

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
très bel hôtel dans un jardin luxuriant
Hôtel très confortable avec un charme fou dont le personnel est très à l'écoute de la clientèle. Nous avons également apprécié une cuisine de qualité.
2018년 1월에 3박 숙박함
답변 제공: Julien 님, 2018년 3월 24일
Merci pour votre commentaire et ravi de savoir que vous avez apprécié votre séjour ainsi que notre cuisine. A bientôt j’espère… Julien Otzenberger Directeur Général

10/10 - 훌륭해요

patti 님, seattle

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Wonderful hotel in Luang Prabang
We had a wonderful experience. The hotel grounds are beautifully landscaped and very quiet. The large rooms are spread out on the grounds in two-story buildings, each accommodating four rooms. From the moment we arrived the staff provided friendly, helpful service. The hotel provided shuttle service to the colonial town whenever we wanted it. We particularly enjoyed the three tours they arranged for us. Their tour brochure and link on their website was thorough and they offer a variety of experiences. We highly recommend Luang Say Residence!
2018년 1월에 2박 숙박함
답변 제공: j 님, 2018년 3월 22일
Dear patti, Thank you for taking the time to share your impressions after having stayed with us at The Luang Say Residence. We are proud to hear you had a wonderful experience as this is what we are striving for. Your recommendation is highly appreciated and we all look forward to seeing you again. Best regards, Julien Otzenberger General Manager

8/10 - 좋아요

Asaf

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great property needs minor adjustments
Great and beautiful property. Breakfast is served in a very formal way and have very limited selection included in your pre-paid rate - any additional item is incredibly pricy. Breakfast needs to be rethought.
2018년 1월에 2박 숙박함
답변 제공: Julien Otzenberger 님, 2018년 4월 6일
Dear Asaf, Thanks for your comment and please do allow me to clarify on the breakfast as it is actually inclusive in the room rate with no extra payment for any additional items. Also, we have especially chosen to serve breakfast A La Carte to provide a more personalised choice & service on contrary of a formal buffet display. General Manager

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
One of the best/favorite hotels I have ever stayed in.
2018년 1월에 2박 숙박함
답변 제공: Julien Otzenberger 님, 2018년 4월 4일
Thank you so much for your comment. Best regards, General Manager

10/10 - 훌륭해요

JACK 님, LE LAVANDOU

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Accueil extraordinaire
Super séjour, dans un endroit magnifique et un jardin luxuriant , un personnel gentil et discret, ainsi que le directeur a l’ecoute Des clients, si il fallait faire une remarque ce serait juste un petit moins pour le coin toilettes côté piscine... Merci pour notre séjour Jack
2018년 1월에 4박 숙박함
답변 제공: Julien Otzenberger 님, 2018년 4월 4일
Cher JACK, Merci d'avoir choisi le Luang Say Residence lors de votre séjour a Luang Prabang. Nous sommes ravi de savoir que vous avez passé un agréable séjour parmi nous et tenons a vous informer que les toilettes ont été rénovés. Merci pour votre commentaire et a bientôt j'espère. Cordialement, Directeur Général

10/10 - 훌륭해요

claire

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2017년 12월에 1박 숙박함

8/10 - 좋아요

claes

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2017년 11월에 2박 숙박함

10/10 - 훌륭해요

DAVID

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2017년 8월에 6박 숙박함

8/10 - 좋아요

Durand 님, paris

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Un très bel hôtel
cet hôtel est d'une grande qualité de service, de confort, avec une formidable piscine d'une très grande propreté. La cuisine est excellente et raffinée. Le confort et Le design des chambres est de grande qualité. Tout le personnel œuvre pour répondre à vos demandes, services personnalisés. Points faibles: Le personnel comprend très mal l'anglais, il manque un peu d'ambiance au restaurant Le soir pour rendre l'expérience du dîner un peu plus animé.
2017년 8월에 7박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
5 star room 4 star hotel
Room is excellent, big and comfy. Con is the pool is right beside the busy road where you can hear a lot of noise and food/drinks really over priced.
2017년 8월에 3박 숙박함

10/10 - 훌륭해요

Diane 님, Turnhout

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Perfecte service
Ligging is rustig en vlakbij het centrum waar ze je naartoe brengen wanneer je maar wil. Ontbijt is uitgebreid en zeer lekker met bediening aan tafel. Op het moment dat wij er verbleven waren er renovatiewerken aan het zwembad maar ze brachten ons naar een ander hotel met ruim zwembad en haalden ons op wanneer we wilden. Ook het gratis gebruik van de fietsen is een zeer leuke manier om Luang Prabang mee te verkennen.
2017년 6월에 4박 숙박함

10/10 - 훌륭해요

Iain

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Exceptional property
This is an exceptional property where we stayed three nights at the end of our Laos holiday. The architecture is mock French-colonial. We had an upper floor Pioneer suite which was huge, and had everything you would really need. The pool is probably the biggest in LP, and because there are so few rooms, it never felt busy. The staff are super friendly, and nothing seemed too much for them. Breakfast - included in our room rate - was excellent as well. There are of course many luxury hotels to choose from in this town; and we researched many of them prior to booking here. Indeed we visited a few of them when we were there. I can honestly say that I still think we made the right choice. Just one small niggle (which I mentioned in their questionnaire): the drinks prices in particular, and the menu in general, were exorbitant. I can accept a reasonable markup, but when a Beer Lao (my benchmark for these things) is up to four times as much as some of the restaurants in town, I feel I have to take a principled stand, and not buy. No wonder nobody was buying anything to drink by the pool. The Luang Say's restaurant was empty most evening and consequently lacked ambiance. I just think the hotel needs to reconsider its pricing strategy. Such a shame really, and a real missed opportunity.

10/10 - 훌륭해요

monica 님, bangkok

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
ถ้ารักอยู่สบาย ที่นี่ใช่เลย
โรงแรมอยู่สบายมาก บรรยากาศดี อาหารอร่อยมาก อร่อยทุกอย่าง พนักงานบริการดี

10/10 - 훌륭해요

alistair 님, Melbourne

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Relaxing in the extreme
Great size hotel - not too many guests. Close enough to the centre of town. Great staff and overall a very comfortable and relaxing place. Excellent food at the restaurant - even for Breakfast. Kids loved the pool and the sense of space.

10/10 - 훌륭해요

Donatien 님, singapore

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Wonderful hotel
Beautiful garden, big rooms, nice decoration, very good food, very nice staff, good location, bid Swimming pool. A perfect stay in LuanG Prabang.

10/10 - 훌륭해요

Chuck 님, Washington D.C.

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Top Notch Service
The Luang Say Residence is a wonderful place to stay in Luang Prabang. The staff was inobtrusive, but at the same time friendly and extremely helpful. There didn't seem to be anything they wouldn't do for you. The restaurant had great food, the pool was relaxing, and the rooms were comfortable, roomy, and super clean. The place also offered free transportation into town on demand, and had a regular shuttle service in the evenings. I can't think of a base they didn't cover, or anything they couldn't have done better to earn my business. I thoroughly enjoyed my stay there. Highly recommended. P.S. They've also got some friendly and very cute rabbits patrolling the grounds. They added a really nice touch to the overall vibe of the place.