루번 호텔 검색: 지금 예약 가능한 인기 숙소

“All the above. Perfect.”

“직원의 친절함이 좋았고, 가까운 거리에 식당들이 있어 좋았습니다. ”

“Terrible experience. Put us in a room with a TV that didn’t work. I complained and they told me they were full and didn’t have another room but eventually moved that afternoon. We moved and thatTV never streamed correctly either. Ordered some breakfast and it was her first week and she had no idea what she was doing. She was super sweet but hadn’t been trained. Even the coffee was watered down, didn’t even taste like coffee. Terrible experience! We go to Troy every year for Special...

“One of our beds was definitely not changed blood was on the bed in more than one place we have pictures to prove it, my sister called the front desk and told them that blood was on the bed, the person at the front desk said she would send someone, no one ever came so my sister went outside and saw a housekeeper and she asked that person to change it, the person at the front desk said she didn’t understand what my sister was saying she thought that she just wanted the bed cleaned. Even if that...

“Young girl working behind the counter was neither welcoming, nor helpful. She was not from the South…and you can definitely tell. Unfortunate, that she was the “welcome” face, of the hotel.”

“Convenience for parking and clean ”

“The room smelled very musty when we arrived and it took a day for the room to cool off and the smell to minimize, The bathroom also had a smell like sulfur which went away after 1 1/2 days. The furniture was old - should be replaced . No coffee pot and breakfast option was very minimal . Good things- bed was very comfortable and shower was very nice - bathtub floor was very slippery- thank goodness for grab bar.”

“Due to system issues, we were unable to check in for over 40 minutes.”

“The room was good but the service has been the worst experience of my life. Not to make a long story but Ashley at the front desk is so unprofessional, as is Bailey the manager. I was lied to, I wasted money, and when I escalated the situation, the hotel called me a liar even though I had proof to back up the truth. If you want a relaxing experience at a professional, honest hotel, this is NOT the one.”

“All good”

“Front desk clerk was very helpful at check in. Rooms were attempted an update which wasn’t bad. Our carpet smelled of mildew and was damp. The bathtub looked like it hadn’t been cleaned or maintained in a long while. Pool was green and closed. Location was convenient for the night stay we needed.”