"The hotel is quite nice, and the staff were very friendly at check-in. There are some beautiful, antique wood furniture pieces spread out over the common areas, which gives charm to the hotel. Unfortunately, my husband and I arrived during the time when the air quality was 3-4 times worse than the minimum "dangerous" rating, due to wild-fire smoke, and we had to spend nearly a whole day inside. The next evening there was a big storm, and much of the town lost electricity, just as we were getting ready to have dinner in the hotel restaurant. Of course, the AC, TV, etc., were all out of commission. After some time, we saw the restaurant staff leaving. All other nearby places --restaurants and stores -- were closed, and we had nothing to eat. While loosing power was not the hotel's fault, it would have been much appreciated if the staff showed some sign of caring about the guests. For example, after they were told that there would be no electricity for 5-6 hours--until shortly before midnight--and I inquired about where we could get food and they had no idea, it would have been nice if they offered us some simple and inexpensive breakfast food, like bread and butter/jam or yoghurt or similar. Not a free gourmet dinner, just something to get us through, because we were very hungry. However, the staff's response was simply "sorry". Again, loosing power was not their fault, but a little bit of kindness could have improved the situation and our impression of the hotel a lot."
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