맬번, 잉글랜드의 스파가 있는 리조트 및 호텔

“They told me I didn't have a room and told me to go out.They couldn't even find my reservation. The 'hotels.com' said I had no problem at all. It's only a matter of hotel. This hotel doesn't have a conversation. They just told me to leave without any intention of solving my problem. You can be nervous ahead of your trip. Are you sure you should stay here?”

“The room is very basic and dark. The bed was very uncomfortable and some of the light switches were falling apart. Service was very poor and the spa was dirty and not maintained. ”

“The Suite was generally clean and tidy. Plenty of choice for breakfast, and good spa facilities.”

“The lodge was spotless and had a lovely view. The staff were friendly and welcoming. We had lunch and a light breakfast in the golf restaurant which was really nice. ”

“Very helpful staff on Reception, in the Spa and Housekeeping. ”

“Clean, well-equipped room with balcony and countryside views, friendly staff, lovely breakfast and fantastic pool and spa facilities. This was our second visit to Hatherley Manor and they maintained a consistently high standard of service on both occasions. One of the nicest hotel experiences we’ve had.”