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“The rooms. at the Essex Golf and Country Club are very nice and super clean. Be aware there is no in-room ac that we could find and just the smallest desk fan in the room but perhaps this is only an issue for 3 weeks a year! We arrived late (9.30pm) and check was smooth, went to the room and unpacked and notice in the room directory suggested the bar was open until 10.30pm. We meander up only to be informed that last orders was at 10pm so we would only be permitted to purchase one drink. Then...

“Room carpet was dirty. Bathroom smelled like pee and it looked gross, too, plus door knobs were degraded. There was no DND sign for the door. Breakfast was nothing to write home about, and awful for people with dietary restrictions. They made me scrambled eggs without milk as requested, but it was inedible due to being undercooked. Who likes stringy (like snot) egg whites in scrambled eggs? Emailed for support, didn't reply. Tried talking to them, they didn't care.”

“Having booked sometime in advance we were disappointed in the room. The room had disabled bathroom facilities. If all rooms are designed that way please ignore this review. We were only there for one night so didn't use any of the facilities”

“Spa and pool were excellent used both . No air conditioning in our Deluxe room and the Dyson fan just didn’t help much at all . Shame really . Breakfast was good one day and not quite so good the next day ( different chefs they said ) . All staff at the 3 properties were really helpful especially the chauffeuse .”

“Hotel was a little tired and worn but the staff were lovely and the food decent. Spa was ok but basic”

“Needed air con in the summer heat otherwise staff were nice and helpful”

“Really comfortable bed. Super clean. Great for a couple of nights stay. Close to the University to meet up with our daughter. Would recommend the Beth Chatto Garden near by for a visit. ”