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“The staff were very friendly , cheerful and helpful , despite being short staffed ”

“The ground floor room was fine, with easy access to the parking area. The shower room was very clean and modern; the bedding was immaculate on a comfortable bed; it was a shame the carpet hadn't been vacuumed. We would have liked a small fridge and a second opening window as the weather was exceedingly hot, but we appreciated the air conditioning. We couldn't see the point of the massive television, that was too close to watch anyway. The parking area was roomy and secure. There was a Costa...

“Check-in was quick and simple. Clean and spacious room with a good walk-in shower. However, the TV kept losing its signal which was rather annoying. Breakfast is a hot and cold self-serve buffet. The evening menu has a good variety of choices. On-site parking is limited and was full by about 16:00 on the two nights we stayed.”

“Really good location”

“Great as always… Lovely staff, easy parking and check in. Restaurants within walking area but their restaurant/bar is perfect… 30second walk from the hotel. Quiet and safe as you have to tap the card twice at the front and then room. I really like this hotel and will be staying many more times over the summer. Thank you”

“Had a very comfortable 2 night stay. The room was spacious and clean with a great en-suite. Staff were very friendly and nothing was too much trouble. Breakfast and dinner plentiful and very tasty. Parking was easy on site. Highly recommend.”

“Having booked sometime in advance we were disappointed in the room. The room had disabled bathroom facilities. If all rooms are designed that way please ignore this review. We were only there for one night so didn't use any of the facilities”

“Could use more usb ports in the room and a small refrigerator in the room would help. We think face cloths would be a nice addition”

“I paid for a room with a window the window does not open. Was so hot no air on. The room was not clean stains on the bedding the floor was covered in dust and human hair. You go into the bathroom there was a huge nail sticking out on the floor. Booked 2 people only got 1 towel? The staff behind desk was nice. But will never go back.”

“We thought Hintlesham Hall was superb. Every member of staff that we came in contact with was friendly, helpful and eager to please. The accommodation was very clean and our room was well equipped with attention to detail. The breakfast was excellent, plenty of choice and well presented. Afternoon tea was also a lovely experience. We enjoyed sitting in the pretty garden. We will definitely visit again!”

“Needed air con in the summer heat otherwise staff were nice and helpful”

“The rooms. at the Essex Golf and Country Club are very nice and super clean. Be aware there is no in-room ac that we could find and just the smallest desk fan in the room but perhaps this is only an issue for 3 weeks a year! We arrived late (9.30pm) and check was smooth, went to the room and unpacked and notice in the room directory suggested the bar was open until 10.30pm. We meander up only to be informed that last orders was at 10pm so we would only be permitted to purchase one drink. Then...

“Spa and pool were excellent used both . No air conditioning in our Deluxe room and the Dyson fan just didn’t help much at all . Shame really . Breakfast was good one day and not quite so good the next day ( different chefs they said ) . All staff at the 3 properties were really helpful especially the chauffeuse .”

“Great accommodation and a great pub, with fantastic food. ”

“A convenience hotel and no more. For us it just happened to be very near a wedding we were attending hence staying there and we paid £185 for a premium room for one night as we like our creature comforts including a decent size bed and mattress for a decent nights sleep. Sadly it didn't happen in our room 124. The bed was tiny, as the relatively nice staff readily agreed, telegraphing our complaint was one of many, many dissatisfied guests. All unnecessary as the room was easily big enough...