외관

더 그레이하운드 호텔 여행 후기

3 out of 5
더 그레이하운드 호텔
38 Market Place, Cromford, Matlock, England

이용 후기

9.0

매우 훌륭해요

평점 10 - 훌륭해요. 194개 이용 후기 중 120개" "
평점 8 - 좋아요. 194개 이용 후기 중 52개" "
평점 6 - 괜찮아요. 194개 이용 후기 중 15개" "
평점 4 - 별로예요. 194개 이용 후기 중 5개" "
평점 2 - 너무 별로예요. 194개 이용 후기 중 2개" "

9.0/10

청결 상태

9.6/10

직원 및 서비스

8.0/10

편의 시설/서비스

8.6/10

숙박 시설 상태 및 시설

8.0/10

친환경

이용 후기

10/10 - 훌륭해요

M

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Lovely hotel with a great frontage, adequate parking, pleasant rooms, very nice fois and drink and friendly staff. Definitely recommend the stay. Only regret is that it was only for one night!
2023년 12월에 1박 숙박함

10/10 - 훌륭해요

Deborah

2023년 12월에 1박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 1박 숙박함

8/10 - 좋아요

Rob

좋아요: 청결 상태
2023년 11월에 4박 숙박함

8/10 - 좋아요

Chris

2023년 11월에 1박 숙박함

10/10 - 훌륭해요

Matthew

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 11월에 2박 숙박함

10/10 - 훌륭해요

Ann

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Warm Welcome
We had a lovely stay at this hotel. A great base to explore the surrounding area and walks. Twin Room very comfortable with lovely bathroom. Great breakfast with lots of choice, very generous. Staff and Host very welcoming. Nothing was too much trouble. There were lots of little extras in our room and at breakfast which were most welcome. A lovely 2 night stay.
2023년 11월에 2박 숙박함

6/10 - 괜찮아요

실제 이용하신 고객

별로예요: 숙박 시설 상태 및 시설, 객실의 편안함
Dissapointing
A tired looking hotel with a bit a damp in the room. Bed was very soft so no good for a bad back. No heating so the whole hotel was really cold.
2023년 11월에 1박 숙박함

10/10 - 훌륭해요

Sue

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Food is amazing
Food was incredible, host was very welcoming, great location and nice big rooms
2023년 10월에 1박 숙박함

10/10 - 훌륭해요

CAWetton

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Pleasant accommodation, great staff.
We enjoyed our 1 night stay at this hotel. The staff were particularly welcoming and attentive, especially the owner. We were upgraded to a family room with a larger bathroom and more bedroom space. We ate there that night. The meal was good, home-made, filling food and very reasonably priced. Parking was tricky, but we managed to move the car after a while.
2023년 10월에 1박 숙박함

8/10 - 좋아요

Alan

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
Worth a look
Clearly under new management, and missing a little atmosphere in an area where character offerings abound, huge room well turned out, with good standards, but an empty restaurant and no customers, lead us to eat elsewhere, sadly on the first morning we were informed there was no chef for breakfast, but we were sincerely apologised to, and handsomely compensated, with a little attention to details will make a good venue.
2023년 10월에 2박 숙박함

6/10 - 괜찮아요

Robert

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
The Greyhound
Staff good, in location we wanted, slick of paint would not go amiss, comfortable in a nice old building. But £20 for the dog is a bit steep!
2023년 10월에 1박 숙박함

10/10 - 훌륭해요

Lynn

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The breakfast was brilliant with lots of choice and very well cooked. We had one evening meal which was also enjoyable. The bar and dining area was comfy and attractive, the bedrooms/bathrooms a little dated but very clean. Unfortunately we had a room at the front and was woken by traffic early both mornings. All the staff were friendly and helpful. Would stay again but ask for a room at the back.
2023년 10월에 2박 숙박함

6/10 - 괜찮아요

실제 이용하신 고객

출장 여행
좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
2023년 10월에 1박 숙박함

6/10 - 괜찮아요

Alison

연인과의 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태
The room wasn’t cleaned to passable standard, layers of dust on the bed frame, behind the bedside table and on the head board. The shower overflowed if you turned it up to high and a leak from the sink appeared on the floor. The staff changed our room which was better. Breakfast was good plenty of variety and Sunday roast small for the cost. Curfew on returning to the hotel in the evening, though this wasn’t an issue for us. Drinks were cheap. Ok for an overnight stay.
2023년 10월에 1박 숙박함

10/10 - 훌륭해요

Rebecca

2023년 9월에 1박 숙박함

10/10 - 훌륭해요

Chris

2023년 9월에 1박 숙박함

2/10 - 너무 별로예요

Alan

2023년 9월에 2박 숙박함

4/10 - 별로예요

Jane

좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Avoid and stay elsewhere
2023년 9월에 2박 숙박함

10/10 - 훌륭해요

steve

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Weekend getaway
Comfortable place to stay close enough to Matlock bath and transportation. Hotel staff was very kind and helpful. Breakfast was very good and has a nice bar for the evening.
2023년 9월에 2박 숙박함

6/10 - 괜찮아요

Christopher

One night stay
Nice hotel for us good location regarding Matlock and Matlock Bath. We booked a room making sure there was a bath and shower as my wife is on crutches and is easier for her to use the bath. When we got to the room no bath I did not raise the issue as we were only staying one night. We decided to eat at the hotel, the food was ok but nothing out the ordinary. I also felt the price for food and drink was expensive but it was our choice to eat there. Next morning went for a shower and it took 20 minutes to get hot water, there was a sign inside the shower saying please only run the shower at a low power to allow the water to run away but even then it started to run over the side and you were paddling in the water.The breakfast was good and tasty with a good choice.
2023년 9월에 1박 숙박함

10/10 - 훌륭해요

Susan

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Perfect weekend stay
Great trip to Cromford, lovely hotel with hard working manager. Food we all ate was fantastic. Good sized rooms with coffee maker.
2023년 9월에 1박 숙박함

10/10 - 훌륭해요

Barbara

연인과의 여행, 출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
a very pleasant short stay in a good position to explore the very historic area
2023년 8월에 2박 숙박함

10/10 - 훌륭해요

Paul

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Wedding Weekend
The Room was really nice, clean & tidy. The 4 Poster Bed was so comfortable & the pillows so soft. Breakfast was lovely & I would highly recommend. Would definitely stay again. Paul & Leah
2023년 8월에 1박 숙박함

6/10 - 괜찮아요

Barbara

2023년 8월에 1박 숙박함

8/10 - 좋아요

Paul

2023년 7월에 1박 숙박함

10/10 - 훌륭해요

wendy

2023년 7월에 1박 숙박함

10/10 - 훌륭해요

andrew

2023년 7월에 1박 숙박함

10/10 - 훌륭해요

Barry

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 7월에 1박 숙박함

4/10 - 별로예요

Diana

좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
2023년 7월에 1박 숙박함

8/10 - 좋아요

Joe

2023년 6월에 1박 숙박함

10/10 - 훌륭해요

Robert

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Lovely stay in a lovely room
Ample easy parking, a lovely big room complete with a 4 poster bed and the most comprehensive hospitality tray ever. A good size bathroom with shower and bath round off a super room. PS don't miss the Crompton canal boat trip.
2023년 6월에 1박 숙박함

10/10 - 훌륭해요

Colin

2023년 5월에 1박 숙박함

8/10 - 좋아요

John

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Parking convenient, staff friendly and helpful. Be warned restaurant closes early and few other options available. Restaurant is good when open though.
2023년 5월에 2박 숙박함

6/10 - 괜찮아요

Frankie

2023년 4월에 1박 숙박함

10/10 - 훌륭해요

Harry

2023년 4월에 1박 숙박함
답변 제공: The Team at the Greyhound Hotel 님, 2023년 4월 14일
Dear Harry,We thankyou for your positive review and we look forward to welcoming you again soon.Thank you.

8/10 - 좋아요

Autumn

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 4월에 1박 숙박함

8/10 - 좋아요

Craig

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great night away
Great night away, room was very clean and tidy, lots of drink options and even chocolates, will definitely stop here again, the Sir Richard’s room and furnishings are excellent, host was very lovely too, breakfast was also very good.
2023년 3월에 1박 숙박함
답변 제공: The Team at the Greyhound Hotel 님, 2023년 3월 23일
Thank you for your review!We are happy to know that you enjoyed your stay with us.Please do let us know when you're in the area again as we would love to welcome you back.

8/10 - 좋아요

Stuart

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 2월에 1박 숙박함
답변 제공: The Team at the Greyhound Hotel 님, 2023년 3월 23일
Thank you for your review!Please do think of us when you're in the area again as we would love to welcome you back.

8/10 - 좋아요

Craig

2023년 2월에 1박 숙박함
답변 제공: The Team at the Greyhound Hotel 님, 2023년 3월 23일
Thank you for your review!Please do think of us when you're in the area again as we would love to welcome you back.

10/10 - 훌륭해요

Joe

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2023년 1월에 1박 숙박함
답변 제공: The Team at the Greyhound Hotel 님, 2023년 3월 23일
Thank you for your review!Please do think of us when you're in the area again as we would love to welcome you back.

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Pleasent one night stay
Overall great stay.. Food and bar is quite expensive but of a good standard.
2022년 12월에 1박 숙박함
답변 제공: The Team at the Greyhound Hotel 님, 2023년 2월 8일
Thank you for your review!We look forward to welcoming you back.

10/10 - 훌륭해요

M

2022년 12월에 1박 숙박함
답변 제공: The Team at the Greyhound Hotel 님, 2023년 1월 1일
Thank you for your positive review!We look forward to welcoming you again.Thank you

10/10 - 훌륭해요

PAUL

2022년 12월에 1박 숙박함
답변 제공: The Team at the Greyhound Hotel 님, 2023년 1월 1일
Thank you for your positive review!We look forward to welcoming you again.

10/10 - 훌륭해요

Ian

2022년 12월에 1박 숙박함
답변 제공: The Team at the Greyhound Hotel 님, 2023년 1월 1일
Thank you for your positive review!We look forward to welcoming you again.

10/10 - 훌륭해요

Louise

가족 여행
좋아요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great food & friendly staff.
2022년 11월에 1박 숙박함
답변 제공: The Team at the Greyhound Hotel 님, 2023년 1월 1일
Thank you for your positive review!We look forward to welcoming you again.

4/10 - 별로예요

Alexandra

연인과의 여행
별로예요: 직원 및 서비스
On arrival, i nipped in to ask where to park, we parked and went back in to check in and no one was there so had to wait several minutes for someone to come out and serve us, even though he knew we were checking in. The room was ok but strange radiator combination with a hole in the wall where the radiator went through it from the bedroom to the bathroom? Also had to prop tv up with a towel. Refreshment facilities were good though. We didnt stay for drinks as it was quite empty but went to a local pub where we had a great night. We were told doors locked at 12 but we were back before 12 and they were already locked. We rang the bell for about 20 mins, no one came. We ended up in our car, thinking we were there for the night but evetually I managed to get hold of someone by phone who let us in. This really needs looking at, you shouldnt have to watch the time in case you are locked out. We didnt stay for breakfast, just checked out. Unfortunately due to the locking door situation we would not return.
2022년 11월에 1박 숙박함
답변 제공: The Team at the Greyhound Hotel 님, 2022년 11월 14일
Dear Alexandra,Thank you for your review.When you checked in there were the other guests who were being served and hence you had to wait. We did apologise for that. This is a grade 2 listed building and there are certain things which are beyond our control this is in reference to your radiator feedback. We were waiting for you till 12 as there were other guests who came in late as well. You decided to turn up at 12.20 that is when the doors were opened for you. We d inform inform guests at check in that they should call the hotel no just in case they are getting late. There is no bell at the door so we do not know if you were doing this at our hotel entrance.Also you were under the influence of alcohol when you came in the night and were very rude to the team members. We find such behavior of guests totally unacceptable. In fact you couldn't even find your room key in the bag and were led to enter in the room by the team.Thank you.Kind regards,

6/10 - 괜찮아요

Richard

연인과의 여행
좋아요: 직원 및 서비스
Good check in and friendly staff No heating - bit chilly at night - no fire. Pizza oven not working - food a little too salty - breakfast takes a long time wairing. Coridoors are a little 70ish - could do with a refresh. Locks on doors are Yale snib locks - bit worrying. I the room we stYed thete was goid sound insulation from outside traffic - but there was no vent in bedroom or bathroom - room became full if condensation. Ceiling was cracked and needed attention.
2022년 10월에 3박 숙박함

10/10 - 훌륭해요

Gerard

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2022년 10월에 1박 숙박함
답변 제공: The Team at the Greyhound Hotel 님, 2022년 10월 28일
We thank you for your positive review!

8/10 - 좋아요

Chris

2022년 9월에 1박 숙박함
답변 제공: The Team at the Greyhound Hotel 님, 2022년 10월 28일
We thank you for your positive review!