Hotel Portal Central

Property class: 2.5

Choose dates to view prices

Reviews

7.0 out of 10
Good
You can look forward to a coffee shop/cafe, laundry facilities, and a bar at Hotel Portal Central. Stay connected with free in-room WiFi, with speed of 500+ Mbps (good for 6+ people or 10+ devices), and guests can find other amenities such as a restaurant.

Popular amenities

  • Parking included
  • Free WiFi
  • Restaurant
  • Breakfast available
  • Business services
  • Bar

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Comfort Suite

A modern hotel room with a bed, a desk, a glass shower enclosure, and a painting on the wall.

Comfort Suite

  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Double Room

A hotel room with two beds, a desk, a mirror, a ceiling fan, and a bathroom visible through an open door.

Double Room

  • 26 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Triple Room

A hotel room with four beds, a ceiling fan, and artwork on the walls.

Triple Room

  • 28 sq m
  • 1 bedroom
  • Sleeps 3
  • 3 Twin Beds

View all photos for Deluxe Single Room

A bedroom with a bed, a desk, a chair, a painting, and a window.

Deluxe Single Room

  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Single Room

A bedroom with a bed, a desk, a chair, a TV, and a window with a view of greenery.

Standard Single Room

  • 22 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Family Room

A hotel room with two beds, a ceiling fan, and artwork on the walls.

Family Room

  • 1 bedroom
  • Sleeps 4
  • 4 Large Twin Beds

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About the neighborhood

Located in Itagüí, Hotel Portal Central is connected to a rail/subway station. Santafé Mall and El Tesoro Shopping Park are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Poblado Park and Lleras Park. Check out an event or a game at Atanasio Giradot Stadium, and consider making time for Pueblito Paisa, a top attraction not to be missed. Spend some time exploring the area's activities, including winery tours. Visit our Itagüí travel guide
Map
52-25 Cl. 85, Itagüí, Antioquia, 055411

What's nearby

  • A multi-level shopping mall with glass railings and a central glass elevator shaft.
    Santafé Mall
    5 min drive - 3.3 km
  • Chimeneas Park
    1 min walk - 0.1 km
  • EAFIT University
    3 min drive - 2.5 km
  • Viva Envigado
    3 min drive - 2.2 km
  • La Frontera Park
    4 min drive - 1.9 km

Getting around

  • Ayura Station
    12 min walk
  • Olaya Herrera Airport (EOH)
    9 min drive

Restaurants

  • people pizza
    6 min walk
  • frutas y helados blessung
    11 min walk
  • Subway
    3 min walk
  • Múcura
    7 min walk
  • Seven Club
    13 min walk

About this property

Hotel Portal Central

  • Hotel near Santafé Mall
  • At Hotel Portal Central, you can look forward to a coffee shop/cafe, laundry facilities, and a bar. In addition to a restaurant, guests can connect to free in-room WiFi, with speed of 500+ Mbps (good for 6+ people or 10+ devices).
  • You'll also find perks like:
    • Free extended parking
    • Cooked-to-order breakfast (surcharge), an elevator, and meeting rooms
    • A 24-hour front desk
  • Room features
  • All 93 rooms feature comforts such as laptop-friendly workspaces, in addition to perks like free WiFi and sound-insulated walls.
  • Extra conveniences in all rooms include:
    • Showers, bidets, and soap
    • TVs with cable channels
    • Daily housekeeping and phones

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free extended parking on site
  • Limited onsite parking
  • Wheelchair-accessible parking available
  • Onsite parking options include a garage

Food and drink

  • Daily cooked-to-order breakfast available 6:00 AM to 11:00 AM for a fee: COP 12,500 for adults and COP 12,500 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Couples/private dining

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)
  • Proposal/romance packages

Business services

  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 10 on-site accessible parking spaces
  • Assistive listening devices in meeting rooms
  • Elevator (32 inch wide door)
  • Front entrance ramp
  • Handrails in stairways (31 inches high)
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (32 inches high)
  • Wheelchair-accessible restaurant

More

  • Designated smoking areas

Room amenities

Bathroom

  • Bidet
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Champagne service

More

  • Access via exterior corridors
  • Laptop workspace
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 2:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 2:00 PM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 5:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome

Property payment types

  • American Express
  • Diners Club
  • Discover
  • JCB International
  • Mastercard
  • Visa

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be required to pay the following charge at the property: Colombia Value-Added Tax (VAT) at 19%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Colombia and who pay using a foreign card or via a bank transfer from outside Colombia. This exemption applies only to tourist package bookings (accommodation plus other travel services).

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately COP 12500 for adults and COP 12500 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher
Property Registration Number 39967

We should mention

If you are traveling with a child your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian citizens) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.
No pets and no service animals are allowed at this property

Frequently asked questions

Is Hotel Portal Central pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Extended parking is free at this property.

What time is check-in at Hotel Portal Central?

Check-in start time: 3:00 PM; Check-in end time: 2:00 PM. Late check-in is available during limited hours.

What time is check-out at Hotel Portal Central?

Check-out is at 2:00 PM.

Where is Hotel Portal Central located?

Situated in the entertainment district, this hotel is steps from Chimeneas Park and 1.8 mi (2.9 km) from Santafé Mall. EAFIT University and La Frontera Park are also within 2 mi (3 km). Ayura Station is 12 minutes by foot.

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Reviews

Hotel Portal Central Reviews

7.0

Good

6.0

Cleanliness

8.8

Amenities

6.0

Staff & service

6.8

Property conditions & facilities
Rating 10 - Excellent. 3 out of 8 reviews
Rating 8 - Good. 2 out of 8 reviews
Rating 6 - Okay. 1 out of 8 reviews
Rating 4 - Poor. 0 out of 8 reviews
Rating 2 - Terrible. 2 out of 8 reviews

Reviews

Verified review

8/10 Good

Liked: Property conditions & facilities
Good for stay one night or short term
Stayed 1 night in Aug 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location access transportation.
Stayed 1 night in Aug 2025
Verified review

10/10 Excellent

Liked: Amenities
Servicio al cliente, excelente. La comida del restaurante, excelente. Todo fue excelente para mí. Gracias.
Stayed 6 nights in Aug 2025
Verified review

10/10 Excellent

Stayed 1 night in May 2026
Verified review

6/10 Okay

Stayed 5 nights in Jul 2025
Verified review

10/10 Excellent

Stayed 2 nights in Dec 2024
Verified review

2/10 Terrible

Stayed 4 nights in Dec 2024
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024