4/10 - 별로예요
Hilaire
연인과의 여행
2025년 9월 7일
별로예요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
This hotel was deeply disappointing. You can see that the hotel was once very lovely, but it’s now poorly maintained. For example, the carpets in the entry hall and on the stairs look dirty and stained. In the dining room, the upholstery on many chairs is stained and the decorative braid is ripped and hanging off the chairs.
In our room, the toilet was quite tricky to flush and no washcloths were provided. The bathroom light flickered constantly. The WiFi was very spotty: it worked ok on the ground floor, but was almost useless on the second floor.
Another issue was the breakfast staff. When we came in for breakfast, some staff didn’t even look up from their phones or paperwork to greet us. They seemed unaware that greeting and seating guests is part of their role. When we went to breakfast this morning, one young man on staff simply looked at us and said “Same routine as yesterday, ok? Cheers” and then went back to looking at his paperwork. There were 3 staff at the desk outside the dining room, 2 of whom were scanning their phones and carrying on a private conversation.
After we seated ourselves, we waited several minutes for someone to ask if we wanted coffee. When no one came by, I went out to the desk and found a pleasant young woman who said she’d bring us some. More time went by with no one appearing to take our order, so we gave up and got cold cereal and fruit.
Given these issues, we can’t recommend this hotel.
Hilaire
2025년 9월에 2박 숙박함
