외관

베스트 웨스턴 플러스 젠 X 인 여행 후기

2.5 out of 5
베스트 웨스턴 플러스 젠 X 인
1177 Madison Avenue, Memphis, TN

이용 후기

7.8

좋아요

평점 10 - 훌륭해요. 1007개 이용 후기 중 345개" "
평점 8 - 좋아요. 1007개 이용 후기 중 388개" "
평점 6 - 괜찮아요. 1007개 이용 후기 중 146개" "
평점 4 - 별로예요. 1007개 이용 후기 중 57개" "
평점 2 - 너무 별로예요. 1007개 이용 후기 중 71개" "

8.4/10

청결 상태

8.4/10

직원 및 서비스

7.2/10

편의 시설/서비스

8.0/10

숙박 시설 상태 및 시설

7.4/10

친환경

이용 후기

8/10 - 좋아요

Marshand

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Clean and convient for one night.
2024년 3월에 1박 숙박함
답변 제공: Hotel Manager 님, 2024년 3월 25일
Dear Marshand,Thank you for your stay. We're glad to hear that you found our hotel clean and convenient for your one-night stay. We take real pride in this hotel and serving guests like you, and I'm extremely happy that you had such a peaceful stay. We look forward to having you with us again soon. Sincerely, Hotel Manager

6/10 - 괜찮아요

Jennifer

좋아요: 청결 상태
별로예요: 직원 및 서비스
Overall, the stay was good. The room was clean & comfortable with plenty of space to move around. Toilet seat lid was broken on one side. Outlets in the center between the beds were loose. One threw sparks anytime you plugged something in. The phone in the room didn’t work, which was an issue with contacting the front desk. Breakfast was not worth wasting your time on.
2024년 3월에 2박 숙박함

10/10 - 훌륭해요

Shanette

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
This hotel was close by all the happenings, it was clean, the staff was very friendly
2024년 3월에 1박 숙박함
답변 제공: Hotel Manager 님, 2024년 3월 13일
Dear Shanette,Thank you for sharing your experience with us! We're thrilled to hear that you found our hotel conveniently located near all the happenings, and that you appreciated our cleanliness and friendly staff. Providing a welcoming and comfortable environment for our guests is always our goal, and we're glad we could make your stay enjoyable. We hope to have the pleasure of hosting you again in the future.Sincerely, Hotel Manager

10/10 - 훌륭해요

Leila 님, Columbus

연인과의 여행, 출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Location was good. Comfortable bed.
2024년 2월에 2박 숙박함
답변 제공: Hotel Manager 님, 2024년 3월 2일
Dear Leila,Thanks for your stay at our hotel. We're pleased to hear that you found our location to be good and that you had a comfortable bed during your stay. Our goal is an excellent experience for every guest, and we are pleased you were completely satisfied. We invite you to stay with us again soon so you can experience the many positive attributes of our hotel again. Sincerely, Hotel Manager

6/10 - 괜찮아요

Faith

단체 여행
Outlets in room didn’t all work. Breakfast was fine though and parking was easy! Neighborhood and surrounding areas seemed a little rundown.
2024년 2월에 1박 숙박함
답변 제공: Hotel Manager 님, 2024년 2월 28일
Dear Guest,Thank you for your stay. We're glad to hear that you found our breakfast satisfactory and that parking was convenient for you. We apologize for any inconvenience caused by the outlets in your room not all working. Our maintenance team will address this promptly to ensure all facilities are in proper working order for our guests' comfort. Regarding your observations about the neighborhood and surrounding areas, we appreciate your input. We continuously strive to maintain a positive environment for our guests and will take your feedback into consideration as we work to enhance the overall experience. Please visit us again.Sincerely, Hotel Manager

6/10 - 괜찮아요

Linda

2024년 2월에 2박 숙박함
답변 제공: Hotel Manager 님, 2024년 2월 7일
Dear Linda,Thanks so much for your very kind feedback. I sincerely appreciate your 3 rating, and I am pleased you had a nice experience with us. Hope you will stay with us again soon. We will be here for you whenever you need us again.Sincerely, Hotel Manager

8/10 - 좋아요

christopher

2024년 2월에 1박 숙박함
답변 제공: Hotel Manager 님, 2024년 3월 21일
Dear Christopher,Thank you for posting the review. We are happy to know that your experience was good in the hotel and your good rating about our hotel. We take serving our guests very seriously and are very pleased that we met your needs so well. We look forward to welcoming you again.Sincerely, Hotel Manager

10/10 - 훌륭해요

Madilynn

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Wonderful service and very clean room. Would recommend to anyone.
2024년 1월에 2박 숙박함
답변 제공: Hotel Manager 님, 2024년 2월 3일
Dear Madilynn,Thank you for your perfect rating and glowing review! We're thrilled to hear that you had a wonderful experience with our service and found your room very clean. Recommendations like yours mean the world to us, and we truly appreciate your kind words. We hope to have the pleasure of welcoming you back in the future and providing another exceptional stay. Sincerely, Hotel Manager

6/10 - 괜찮아요

Lynette

가족 여행
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
The breakfast wasn't hot
2024년 1월에 1박 숙박함
답변 제공: Hotel Manager 님, 2024년 2월 3일
Dear Lynette,We apologize for the disappointment regarding the temperature of the breakfast items. Providing a satisfying breakfast experience is important to us, and we regret that we did not meet your expectations in this regard. Your feedback is valuable, and we will address this issue with our kitchen staff to ensure improvements are made. We appreciate your understanding and hope to have the opportunity to better serve you in the future.Sincerely, Hotel Manager

10/10 - 훌륭해요

Amber

단체 여행
좋아요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I love this place ❤️
2024년 1월에 2박 숙박함
답변 제공: Hotel Manager 님, 2024년 1월 30일
Dear Amber,Thank you for your kind words and positive feedback. We're thrilled to hear that you love our place! We're delighted to have made your experience enjoyable. We look forward to welcoming you again.Sincerely, Hotel Manager

10/10 - 훌륭해요

Brendan

좋아요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
A great place to stay but the neighborhood is a little rundown. The bus to downtown is frequent.
2024년 1월에 4박 숙박함
답변 제공: Hotel Manager 님, 2024년 1월 10일
Dear Brendan,Thank you for your feedback. We hope the experience was enjoyable and memorable. We greatly appreciate your kind words and will do our best to make each guest's stay a unique, pleasurable one. We look forward to having you with us again soon. Sincerely, Hotel Manager

8/10 - 좋아요

Michael 님, Collierville

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Nice property. Well maintained.
2023년 12월에 1박 숙박함
답변 제공: Hotel Manager. 님, 2024년 1월 9일
Dear Michael,Thank you for your positive feedback! We're glad to hear that you found our property nice and well-maintained. Our team works hard to provide a welcoming and comfortable environment for our guests. We appreciate your comments and look forward to hosting you again for another pleasant stay in the future!Sincerely, Hotel Manager

6/10 - 괜찮아요

Dennis

좋아요: 직원 및 서비스
Room carpet looking like it's ready for shampoo or replacement
2023년 12월에 1박 숙박함
답변 제공: Hotel Manager 님, 2023년 12월 24일
Dear Dennis,Thank you for sharing your feedback about the condition of the room carpet. We appreciate your observation, and we apologize for any inconvenience caused. Your input is important, and we will address this matter promptly to ensure a more pleasant and comfortable stay for our guests. We value your business and hope to have the opportunity to provide an improved experience during your next visit.Sincerely,Hotel Manager

10/10 - 훌륭해요

rock

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
love it
2023년 12월에 1박 숙박함
답변 제공: Hotel Manager 님, 2023년 12월 19일
Dear rock,Thank you for the perfect rating and your love! We're delighted to know you enjoyed your experience. We look forward to welcoming you back!Sincerely, Hotel Manager

10/10 - 훌륭해요

John

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We were very close to Beale St. The property was very nice with a great breakfast.
2023년 12월에 2박 숙박함
답변 제공: Hotel Manager 님, 2023년 12월 16일
Dear John,Thank you for your positive feedback and the 5 out of 5 rating! We're delighted to hear that you enjoyed the proximity to Beale St. and found the property to be very nice. It's great that you also had a great breakfast experience. We appreciate your kind words and look forward to welcoming you back for another excellent stay in the future. Safe travels!Sincerely, Hotel Manager

8/10 - 좋아요

Amanda

Solid
The weird little pillows? No hair dryer….
2023년 12월에 1박 숙박함
답변 제공: Hotel Manager 님, 2023년 12월 13일
Dear Amanda,Thank you for your recent stay at our hotel. Your comments are very important in helping us improve our services and facilities. We look forward to welcoming you back soon.Sincerely, Hotel Manager

6/10 - 괜찮아요

Warren

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Overall good
This hotel has a well lit parking lot. It is right off the main road in Memphis. It was clean. The room we were in was right off the elevator. So in the morning it was very loud with visitors leaving. There's definitely bad insulation. The room was clean. The beds were nice. The breakfast was mediocre but it's a hotel breakfast. Overall it was a good stay
2023년 12월에 1박 숙박함
답변 제공: Hotel Manager 님, 2023년 12월 12일
Dear Warren,Thank you for your feedback. We are pleased to hear that you found positive aspects such as a well-lit parking lot, cleanliness, and comfortable beds. We apologize for the noise disturbance near the elevator and any inconvenience it caused. Your comments about the breakfast and insulation are duly noted, and we'll use them to improve the overall guest experience. We hope to welcome you again soon.Sincerely, Hotel Manager

8/10 - 좋아요

Susan

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Comfortable, new, and very clean. A fun Motown soundtrack playing in the entry driveway and lobby.
2023년 12월에 2박 숙박함
답변 제공: Hotel Manager 님, 2023년 12월 12일
Dear Susan,We're delighted to hear that you found your stay comfortable, appreciated the new and very clean accommodations, and enjoyed the fun Motown soundtrack in the entry driveway and lobby. Your positive feedback is much appreciated. Thank you for choosing us, and we look forward to welcoming you back for another enjoyable experience!Sincerely, Hotel Manager

8/10 - 좋아요

Kelvin

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The staff were very helpful and kind.
2023년 12월에 2박 숙박함
답변 제공: Hotel Manager 님, 2023년 12월 11일
Dear Kelvin,Thank you for staying at our hotel. It's wonderful to hear that you had a positive experience with the staff during your stay. Our staff indeed put their heart completely into what they do for the guests. We are happy that they could win your trust. We will pass your lovely message on to the staff. Look forward to your next visit!Sincerely, Hotel Manager

8/10 - 좋아요

Amber

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 1박 숙박함
답변 제공: Hotel Manager 님, 2023년 12월 9일
Dear Amber, Thank you for taking your valuable time to leave a rating for your stay at our hotel. If you can think of anything to raise our guest satisfaction score from 8 to 10, please be sure to let us know. We appreciate your business. We look forward to seeing you again soon!Sincerely, Hotel Manager

10/10 - 훌륭해요

Laura

좋아요: 청결 상태, 숙박 시설 상태 및 시설
Nice hotel.
2023년 12월에 1박 숙박함
답변 제공: Hotel Manager 님, 2023년 12월 6일
Dear Laura,Thank you for your stay. We're glad you found our hotel nice. We are privileged to serve clients like you. Compliments from guests like you motivate us further. Please do visit us again for a superior experience. Sincerely, Hotel Manager

10/10 - 훌륭해요

Kevin

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Friendly service, good breakfast.
2023년 9월에 1박 숙박함
답변 제공: Hotel Manager 님, 2023년 12월 6일
Dear Kevin,Thank you for your stay. We're thrilled you enjoyed our friendly service and breakfast offerings! Your satisfaction is our priority, and we're delighted you had a positive experience. We look forward to welcoming you again.Sincerely, Hotel Manager

10/10 - 훌륭해요

Richie

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Everything was great. Very clean and nice room. Well worth the money. Recommended. Nice location.
2023년 12월에 1박 숙박함
답변 제공: Hotel Manager 님, 2023년 12월 6일
Dear Richie,Thank you very much for your stay. We are excited to read such a wonderful comment about your stay. It is heartening to hear the satisfaction of our guests. The entire hotel team will be looking forward to welcoming you back soon. Sincerely, Hotel Manager

8/10 - 좋아요

GILDA N.

좋아요: 청결 상태
Overall pretty nice establishment
2023년 11월에 2박 숙박함
답변 제공: Hotel Manager 님, 2023년 12월 1일
Dear GILDA N.,Thank you for your kind words. We're delighted to hear that you found our establishment to be pretty nice overall during your stay. Your satisfaction is our utmost priority, and we're pleased to know that you had a positive experience with us. We look forward to welcoming you back for another pleasant stay in the future.Sincerely, Hotel Manager

2/10 - 너무 별로예요

Sametta

가족 여행
좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Never again!!!!!!
Check in was at 3:00 when I got there at 3 no rooms were ready. I didn’t get into my room until almost 5:00!!! Then when we went to open the door the housekeeper had put the latch down so we couldn’t get in the room. The person that checked me in had to FaceTime some to talk him through how to open the door with a wire hanger. When I asked if I could speak with a manager I was told they didn’t have one and there was nothing they could do as far as a discount for all the trouble I went through.
2023년 11월에 2박 숙박함
답변 제공: Hotel Manager 님, 2023년 12월 6일
Dear Sametta,We are very sorry to read about the poor experience you had during your stay. Please accept our sincere apologies, this is indeed very unfortunate. This is certainly not the level of service we strive to provide to our valued guests. We will definitely verify the reality and take action against the concerned after investigations and steps to prevent such happenings in the future. We hope you will understand and consider us again in the future as we would love the chance to change your impression of our property.Sincerely, Hotel Manager

10/10 - 훌륭해요

Andrae

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
Great parking free. Quick to get to downtown and Beale street. Safe parking. Rooms were cleaned and nice bed comfy.
2023년 11월에 1박 숙박함
답변 제공: Hotel Manager 님, 2023년 11월 28일
Dear Andrae,Thank you so much for taking the time to tell us about your wonderful experience with us. We are so encouraged to do good always for our guests. My team is really appreciative of your generous compliments about our work and service. We are glad you enjoy staying with us and we hope to see you again.Sincerely, Hotel Manager

8/10 - 좋아요

The Diva

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very convenient to downtown, free and easy parking, clean
2023년 11월에 1박 숙박함
답변 제공: Hotel Manager 님, 2023년 11월 24일
Dear Guest,Thank you for choosing our hotel! We're pleased to hear that you found our hotel very convenient to downtown, with free and easy parking, and clean accommodations. Your positive feedback is appreciated, and we hope to welcome you back for another convenient and comfortable stay in the future.Sincerely, Hotel Manager

10/10 - 훌륭해요

Kanesha

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Very nice and clean
2023년 11월에 3박 숙박함
답변 제공: Hotel Manager. 님, 2023년 11월 21일
Dear Kanesha,Thanks for your stay at our hotel. We thank you that you noticed the cleanliness of our hotel. We accept your appreciation for it. Our goal is an excellent experience for every guest, and I'm pleased you were completely satisfied. We invite you to stay with us again soon so you can experience the many positive attributes of our hotel again. Sincerely,Hotel Manager

10/10 - 훌륭해요

Diedre 님, Colorado Springs

연인과의 여행
The room was a nice size and the bed extremely comfortable.
2023년 11월에 1박 숙박함
답변 제공: Hotel Manager. 님, 2023년 11월 21일
Dear Diedre,Thank you for your great feedback. We're thrilled to hear that you enjoyed the size of the room and found the bed extremely comfortable! Providing a cozy and relaxing environment is important to us, and we're glad we could contribute to your positive experience. We look forward to welcoming you back for another comfortable stay in the future. Sincerely, Hotel Manager

10/10 - 훌륭해요

Barry

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 11월에 1박 숙박함
답변 제공: Hotel Manager 님, 2023년 11월 15일
Dear Barry,Thank you for staying with us and giving us a 10 out of 10 rating. We focus on providing a great experience for every guest and on providing value to you as well. We look forward to welcoming you again.Sincerely, Hotel Manager

10/10 - 훌륭해요

Jasmin

연인과의 여행
좋아요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Nice room, comfortable, clean. Plenty of parking, can accomodate trailers and larger vehicles. Good location can walk if needed for coffee, grocery store etc.
2023년 11월에 1박 숙박함
답변 제공: Hotel Manager 님, 2023년 11월 17일
Dear Jasmin,Thank you so much for taking the time to tell us about your wonderful experience with us. We are so encouraged to do good always for our guests. My team is really appreciative of your generous compliments about our work and service. We are glad you enjoy staying with us and we hope to see you again.Sincerely, Hotel Manager

10/10 - 훌륭해요

Mark

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great stay
Hotel was very clean and organized. Check in was very easy and everyone was very friendly!
2023년 10월에 2박 숙박함
답변 제공: Hotel Manager 님, 2023년 11월 6일
Dear Mark,Thank you for your positive feedback. We are pleased to hear that the hotel was clean and well-organized, that your check-in experience was easy and the staff was friendly. We take pride in providing excellent customer service, and we are pleased that we were able to make your stay more enjoyable. We hope to have the opportunity to welcome you back in the future. Sincerely,Hotel Manager

2/10 - 너무 별로예요

Richard

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Wont return
Left room like it wasnt even used charged a deposit not listed and keep deposit without a reason
2023년 10월에 1박 숙박함
답변 제공: Hotel Manager 님, 2023년 11월 3일
Dear Richard, Right now, we have noted your comments as mentioned for further review and investigation. Please allow us time to do the necessary verification of your claims. We are sorry for any inconvenience.Sincerely, Hotel Manager

8/10 - 좋아요

James

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 10월에 2박 숙박함
답변 제공: Hotel Manager 님, 2023년 10월 31일
Dear James,Thanks for staying with us and giving us an 8-star rating. We appreciate your ratings and would like to invite you to write more about how we can improve our services, which could earn us a 10-star review. It will make a big difference for us. It would be highly appreciated. I hope you will visit us again soon.Sincerely,Hotel Manager

2/10 - 너무 별로예요

Candis

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 10월에 1박 숙박함
답변 제공: Hotel Manager 님, 2023년 10월 31일
Dear Candis,It is disappointing to see that your stay was not satisfactory at our hotel, given the 1-star rating. It would have been better if you could have specifically mentioned the key areas that bothered you so that we could have focused on improving them. Anyway, your feedback is important to us, and you can contact us at any time to inform us of your concerns. Guest feedback is important to us for improvement. I look forward to seeing you again.Yours sincerely,Hotel Manager

6/10 - 괜찮아요

Antonio 님, Winnipeg

2023년 10월에 1박 숙박함
답변 제공: Hotel Manager 님, 2023년 11월 14일
Dear Guest,Thanks so much for your very kind feedback. We sincerely appreciate your 3 rating, and I am pleased you had a nice experience with us. Hope you will stay with us again soon. We will be here for you whenever you need us again. Sincerely, Hotel Manager

10/10 - 훌륭해요

Peter

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 10월에 2박 숙박함
답변 제공: Hotel Manager 님, 2023년 10월 25일
Dear Peter,We thank you for your 10/10 rating and hope that your stay with us was pleasant. We appreciate the opportunity to serve you and look forward to welcoming you back in the future.Sincerely,Hotel Manager

10/10 - 훌륭해요

Jon

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Easy access
2023년 10월에 1박 숙박함
답변 제공: Hotel Manager 님, 2023년 10월 21일
Dear Guest,Thank you for your stay. We're pleased to hear that you found our hotel to have easy access. It was a pleasure hosting you, and we hope you will continue making us your home whenever you are in our area.Sincerely,Hotel Manager

8/10 - 좋아요

George

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Elevator is a little scarry
2023년 10월에 2박 숙박함
답변 제공: Hotel Manager 님, 2023년 10월 20일
Dear Guest,We apologize for any discomfort or concerns you experienced with the elevator. Your feedback is important, and we will inspect and address any safety issues to ensure a more comfortable and secure experience for our guests in the future. Thank you for bringing this to our attention. We hope to welcome you again soon.Sincerely,Hotel Manager

8/10 - 좋아요

Thomas

좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 10월에 2박 숙박함
답변 제공: Hotel Manager 님, 2023년 10월 19일
Dear Thomas, Thank you very much for staying with us and for giving the 8 ratings feedback. We apprehend that you had a good stay with amenities and services as you have not mentioned anything in detail. Guest reviews are important to us and please let us know if you found anything which needs to improve. We look forward to welcoming you again. Sincerely, Hotel Manager

10/10 - 훌륭해요

Yolanda

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 9월에 2박 숙박함
답변 제공: Hotel Manager. 님, 2023년 10월 18일
Dear Yolanda,Thanks for your feedback. We are happy to know that your experience was good in the hotel and your good rating about our hotel. We take serving our guests very seriously and are very pleased that we met your needs so well. We look forward to welcoming you again.Sincerely,Hotel Manager.

10/10 - 훌륭해요

Laurie

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 10월에 1박 숙박함
답변 제공: Hotel Manager 님, 2023년 10월 15일
Dear Guest,Thank you for leaving a positive rating on your recent stay. We are delighted to hear that you had a great experience. If you have any specific comments or suggestions you'd like to share with us, please feel free to do so. We value your feedback and hope to welcome you back in the future.Sincerely,Hotel Manager

8/10 - 좋아요

Joerg

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
Good Overnight Stay with free Parking & Breakfast
We had booked a double queen bed room. The room sizing was very spacy. The room and bathroom were clean. The beds were also comfortable. The facility offers free parking and is easy to find. But the hotel is located directly at a main street being quiet noisy during the day and rush hours. The breakfast was OK but the eating facility is very tiny. Despite claiming being a non-smoking facility the room we got was smelling like an old smoking room. So we bought some air freshener to overcome this.
2023년 10월에 2박 숙박함
답변 제공: Hotel Manager 님, 2023년 10월 12일
Dear Joerg,Thank you for your feedback. We appreciate your detailed feedback. It's great to hear that your double queen room was spacious, clean, and comfortable. We're glad you found the free parking convenient. However, we apologize for the noise from the nearby main street and the room smelling like an old smoking room. Your comments will help us address these issues and improve the guest experience. We hope you will visit again soon.Sincerely,Hotel Manager

8/10 - 좋아요

Kevin

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 10월에 2박 숙박함
답변 제공: Hotel Manager 님, 2023년 10월 11일
Dear Kevin,Thank you for your 8 out of 10 ratings! We're glad to hear that you enjoyed your experience with us and hope to continue exceeding your expectations in the future. If there is anything we can do to improve your next visit, do let us know. Hope to welcome you again soon.Sincerely,Hotel Manager

10/10 - 훌륭해요

Lydia

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Nice stay
perfectly located and just the right size!
2023년 10월에 3박 숙박함
답변 제공: Hotel Manager 님, 2023년 10월 10일
Dear Lydia,Thank you for your kind words. We are thrilled to hear that you found our hotel's location to be convenient and enjoyable. It would be our pleasure to have you stay with us again in the future.Sincerely,Hotel Manager

10/10 - 훌륭해요

Sherry

2023년 10월에 2박 숙박함
답변 제공: Hotel Manager 님, 2023년 10월 31일
Dear Sherry,Thanks for the stay and the great feedback by giving us a 5-star rating. It is really encouraging. We feel proud when we get such ratings, which motivates us to serve better. I look forward to welcoming you again.Sincerely, Hotel Manager

10/10 - 훌륭해요

jeff

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Enjoyed our stay!
2023년 10월에 2박 숙박함
답변 제공: Hotel Manager 님, 2023년 10월 7일
Dear jeff,Thank you for your positive review! We're delighted to hear that you enjoyed your stay. If you ever find yourself in the area again, we'd love to welcome you back for another enjoyable stay!Sincerely, Hotel Manager

10/10 - 훌륭해요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 9월에 1박 숙박함
답변 제공: Hotel Manager 님, 2023년 10월 3일
Dear Guest,Thank you so much for giving us a 10-star rating! We appreciate you choosing our hotel and taking the time to provide such positive feedback. Our goal is to ensure our guests have an enjoyable stay, so we're thrilled you had an excellent stay. We look forward to hosting you again in the future and providing another outstanding experience. It is an honor to be rated so highly by you! Sincerely,Hotel Manager

8/10 - 좋아요

tony

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Would stay here again. Nice staff
2023년 9월에 3박 숙박함
답변 제공: Hotel Manager. 님, 2023년 10월 2일
Dear tony,Thank you so much for the great feedback. We're thrilled to hear that you had a positive experience during your stay with us. Our staff takes great pride in providing exceptional service to our guests, and it's always rewarding to know that their efforts are appreciated. We look forward to welcoming you back in the future, and we hope your next stay will be just as enjoyable as this one.Sincerely,Hotel Manager

6/10 - 괜찮아요

Michael

출장 여행
Read reviews after checking in, caught security sleeping in vehicle. Staff was helpful. Had to cut trip short due to family emergency checked out two days early still had a penalty.
2023년 9월에 4박 숙박함
답변 제공: Hotel Manager 님, 2023년 9월 27일
Dear Michael,Thank you for taking the time to provide your feedback. We're pleased to hear that our staff was helpful during your stay. We apologize for any inconvenience regarding the penalty for checking out early; hotel policies can vary, and we understand your situation. Please feel free to reach out to our management team to discuss this further. We hope your family emergency was resolved satisfactorily, and we appreciate your understanding during this challenging time.Sincerely, Hotel Manager