Find hotels in Mercedes, TX from ₩79,833

"Staff was amazing. Got a room ac wasn’t working properly. When I got the new room it looked clean. But floor was gross "

"The room was clean and did not have any issues. Check in was easy and the staff is very friendly. "

"Great stay. Clean rooms. Nice pool. Guest services were awesome. No complaints!"

"It was all good until the light went off..."

"Great"

"Hotel was very unhelpful when needing to change or get refund for the stay. Hotel never responded to email or phone calls. Very unprofessional staff. "

"I arrived for check-in around 6:30 p.m. on Friday March 6. There was no one at the front desk so I waited a couple minutes. I rang the bell and still nothing. The maintenance man walked by and called someone on his walkie talkie and told me someone would help me soon. I waited a few more minutes and still nothing. I rang the bell many times and finally a young man came up from behind the door in the front desk area. He looked half asleep. Overall I waited about ten to twelve minutes before anyone helped me check in. Later when I went back downstairs I noticed another customer had the same problem with waiting to check in. I believe that young man was either sleeping or distracted with something else in the back room. Poor customer service."

"Súper Dirty pool! Staff friendly !!"

"Air conditioning worked well. We did not wish to shop so this was not a consideration. Bar and restaurant on the property was a plus. Breakfast was good. Hotel was great value and would stay here again."