Mercer Lake Tours

Honestly the best-the staff go out of their way to make your stay perfect. I've rarely seen such great customer service. The Hotel is perfectly situated to the waterfront, subway (airport access is ridiculously easy) and has a really nice cocktail bar. We wouldn't stay anywhere else in Vancouver

We went down for a Canucks game for my son’s 11th birthday and stayed here. I had emailed the concierge prior to our stay about our plan. Upon arrival the front desk, valet and bellhop all wished my son a happy birthday and when we entered our room there were Canucks coloured balloons, a pic of the mascot wish him a happy birthday, a cloth cake and even a Canucks scarf. My son was so excited and I was so very touched. It made us feel so special.

Nice big room with a great kitchenette. The only problem was when we checked in our room was at 32 degrees. It was sweltering. A nice young man came up and said put on the air conditioning. It did take several hours for it to cool down.