외관

업 미드타운 여행 후기

2 out of 5
업 미드타운
3530 Biscayne Boulevard, Miami, FL

이용 후기

6.0
평점 10 - 훌륭해요. 761개 이용 후기 중 202개" "
평점 8 - 좋아요. 761개 이용 후기 중 134개" "
평점 6 - 괜찮아요. 761개 이용 후기 중 96개" "
평점 4 - 별로예요. 761개 이용 후기 중 73개" "
평점 2 - 너무 별로예요. 761개 이용 후기 중 256개" "

6.0/10

청결 상태

6.4/10

직원 및 서비스

6.6/10

편의 시설/서비스

5.6/10

숙박 시설 상태 및 시설

7.6/10

친환경

이용 후기

2/10 - 너무 별로예요

실제 이용하신 고객

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
이 호텔은 이용하면 안됩니다
최악입니다 물 안나오고 지저분하고 악취가 대단합니다 절대 이용불가 입니다

10/10 - 훌륭해요

Brayan

Good
2024년 2월에 5박 숙박함

10/10 - 훌륭해요

Jasmine

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
A nice quiet little hotel that is conveniently placed.
2024년 5월에 2박 숙박함
답변 제공: Up Midtown 님, 2024년 5월 13일
Dear Jasmine, Thank you for choosing our hotel Up Midtown, and for your wonderful review. We are delighted to know that you appreciated the quietness and convenient location of our hotel. It's always rewarding to receive such positive feedback from our guests. We look forward to welcoming you back soon for another pleasant stay. Thank you once again for your kind words. Best regards,

8/10 - 좋아요

Lenia

연인과의 여행
좋아요: 직원 및 서비스
Everything was good, the only thing I have a complaint is the AC doesn’t cool enough.
2024년 5월에 2박 숙박함
답변 제공: Up Midtown 님, 2024년 5월 13일
Dear Lenia, Thank you for choosing our hotel and for sharing your feedback. We are pleased to hear that your overall experience was good, but we regret to learn about the issue you faced with the air conditioning. We will certainly address this concern to ensure a more comfortable stay for all our guests in the future. We hope to welcome you back soon, providing an experience that fully meets your expectations. Thank you once again for your valuable feedback. Kindest regards,

6/10 - 괜찮아요

Ion

좋아요: 직원 및 서비스
The property is ok maintained
2024년 5월에 1박 숙박함
답변 제공: Up Midtown 님, 2024년 5월 13일
Dear Ion, Thank you for choosing our hotel and for taking the time to share your feedback. We are sorry to hear that your experience did not fully meet your expectations. We appreciate your comment on the maintenance of the property and will certainly look into improving our standards. We hope to have another opportunity to host you in the future, where we can provide a more satisfying experience. Thank you once again for your review. Best regards,

10/10 - 훌륭해요

BADGER

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Staff were all very friendly and accommodating. Very helpful with any request or issue.
2024년 5월에 1박 숙박함
답변 제공: Up Midtown 님, 2024년 5월 11일
Dear BADGER, We would like to express our gratitude for choosing Up Midtown for your accommodation and for taking the time to share your wonderful experience with us. We are thrilled to hear that our staff were able to provide you with the friendly and accommodating service that we strive to deliver to all our guests. We hope to have the pleasure of welcoming you back soon!

10/10 - 훌륭해요

DiDi

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
별로예요: 편의 시설/서비스
No vegan options.
2024년 5월에 1박 숙박함
답변 제공: Up Midtown 님, 2024년 5월 10일
Dear DiDi, We are thrilled that you had an overall excellent experience at our Up Midtown, rating us 5/5! However, we apologize for not meeting your dietary needs by not providing vegan options. We appreciate your feedback and are taking steps to introduce more plant-based choices to our menu. We want to thank you for choosing our hotel and for sharing your concerns with us, and we would like to invite you to return and enjoy our enhanced culinary offerings. Kindest regards,

2/10 - 너무 별로예요

Stephen

별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설
The infestation of mosquitoes in the room was unbearable.
2024년 5월에 1박 숙박함
답변 제공: Up Midtown 님, 2024년 5월 10일
Dear Stephen, We apologize sincerely for the unbearable experience you had with the mosquito infestation in your room. We have taken immediate action to rectify the issue, including a thorough room inspection and treatment to eliminate the problem. We want to thank you for choosing our hotel and for bringing this to our attention, and we would like to invite you to return and experience the true level of comfort and service we strive to provide. Best regards,

6/10 - 괜찮아요

Midlynn

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The toilet and sink kept backing up. The room smell strong of cleaning solution. The bed was comfortable. The internet was slow. It was difficult to connect. People were talking loud right outside our door. The staff doesn't speak english. Thank God for my Spanish speaking husband.
2024년 5월에 1박 숙박함
답변 제공: Up Midtown 님, 2024년 5월 6일
Dear Midlynn, Thank you for choosing to stay with us and for sharing your feedback. We're sorry to hear about the issues you encountered with the bathroom, internet connectivity, noise, and language barrier. We're glad you found the bed comfortable, though, and will ensure our housekeeping team refines the cleaning process to improve room freshness. Your comments will help us enhance our services, and we truly appreciate your understanding. We hope you'll consider giving us another chance to provide you with a better experience in the future. Best regards,

10/10 - 훌륭해요

Brian

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great hotel and location. Only complaints is no sound proofing between the walls
2024년 4월에 4박 숙박함
답변 제공: Up Midtown 님, 2024년 5월 4일
Dear Brian, Thank you for your review! We're thrilled to hear that you enjoyed our Up Midtown Hotel and its location. We apologize, however, for the issue with soundproofing between the walls. We understand the importance of a quiet and comfortable stay, and we're taking steps to improve the sound insulation in our rooms. We appreciate your feedback and hope to have the opportunity to welcome you back and provide a more peaceful stay.

6/10 - 괜찮아요

Damaris

가족 여행
좋아요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
별로예요: 청결 상태
Room door locks are an issue.
2024년 4월에 1박 숙박함
답변 제공: Up Midtown 님, 2024년 4월 26일
Dear Damaris, Thank you for choosing our hotel and providing your feedback. We apologize for any inconvenience you experienced with the room door locks and will address this issue promptly. We hope to have the opportunity to welcome you back in the future for a much improved stay. Best regards,

10/10 - 훌륭해요

Waleska

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Todo fue excelente. La amabilidad del personal fue de nuestro agrado. De seguro volvería a quedarme en el lugar.
2024년 4월에 1박 숙박함
답변 제공: Up Midtown 님, 2024년 4월 19일
Muchas gracias por haber elegido nuestro hotel Up Midtown para su estancia en Miami, y por tomarse el tiempo de compartir su experiencia. Nos alegra saber que disfrutó de nuestro precio y servicio, así como de la amabilidad de nuestro personal. Será un placer recibirle de nuevo en un futuro. ¡Esperamos verle pronto!

10/10 - 훌륭해요

Waleska

아이를 동반한 가족 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Todo fue excelente, de seguro volvería a este hotel por su precio y gran servicio. La amabilidad del personal también fue de nuestro agrado.
2024년 4월에 1박 숙박함
답변 제공: Up Midtown 님, 2024년 4월 19일
Estimado Sr. Waleska, Le agradecemos por haber elegido nuestro hotel Up Midtown para su estancia en Miami y por compartir su experiencia positiva. Nos complace saber que disfrutó de nuestro servicio y que encontró la relación calidad-precio satisfactoria. Transmitiremos sus amables palabras a nuestro personal, quienes se esfuerzan por brindar una atención amable y eficiente. Esperamos tener el placer de recibirle nuevamente en un futuro cercano. Sea siempre muy bienvenido.

10/10 - 훌륭해요

Damaris

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
For the price, can’t beat it. Close to everything.
2024년 4월에 1박 숙박함
답변 제공: Up Midtown 님, 2024년 4월 19일
Dear Damaris, Thank you for booking our Up Midtown and for taking the time to share your positive feedback. We are delighted to hear that you enjoyed our convenient location and value for money. We can't wait to welcome you back soon for another great stay. Best regards,

10/10 - 훌륭해요

Keith

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Nice location
2024년 4월에 1박 숙박함
답변 제공: Up Midtown 님, 2024년 4월 11일
Dear Keith, Thank you for choosing Up Midtown and for taking the time to leave a review. We are delighted to hear that you enjoyed our nice location. We hope to welcome you back soon for another wonderful stay. Best,

4/10 - 별로예요

Byron

2024년 4월에 2박 숙박함
답변 제공: Up Midtown 님, 2024년 4월 30일
Dear Byron, Thank you for taking the time to share your rating with us. We apologize that we didn't meet your expectations. We value feedback that will help us bolster our guest experience moving forward, and we hope to getting the chance to better serve you next time your travels bring you back to Miami. Sincerely,

10/10 - 훌륭해요

Silvia 님, Orlando

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Ee went several times and always were very good!!!
2024년 4월에 3박 숙박함
답변 제공: Up Midtown 님, 2024년 4월 9일
Dear Silvia, Thank you so much for being a loyal guest and for taking the time to share your positive experiences at the Up Midtown! We are thrilled to hear that we consistently met your expectations during each visit. We can't wait to welcome you back for another great stay soon!

2/10 - 너무 별로예요

Nijah

2024년 3월에 1박 숙박함
답변 제공: Up Midtown 님, 2024년 3월 30일
Dear Nijah, Thank you for taking the time to share your rating about your recent stay at our hotel. We are deeply sorry you are unhappy with your visit on this occasion. We really hope we will have the opportunity of restoring your confidence in our hotel on a future occasion. Kindest regards,

10/10 - 훌륭해요

Sergiusz

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Excellent property for short stay. Close to restaurants, design district and bar's.
2024년 3월에 1박 숙박함
답변 제공: Up Midtown 님, 2024년 3월 29일
Dear Sergiusz, Thank you for booking Up Midtown and for taking the time to leave such a positive review. We are delighted to hear that you enjoyed our excellent property and convenient location. We look forward to having you again next time your travels bring you back to Miami. Best regards,

6/10 - 괜찮아요

Rebecca

가족 여행
Prior to arrival was not aware that this was a motel and not a hotel , rooms was outside. However it was a pleasant stay, it had some faults like water pressure was low but other than that the stay was good. Staff was polite and attentive to needs. Surrounding area was good lots of food options and walkable places
2024년 3월에 5박 숙박함
답변 제공: Up Midtown 님, 2024년 3월 22일
Dear Rebecca, Thank you for choosing our hotel and taking the time to share your feedback. We are glad to hear that you had a pleasant stay despite some minor issues with the water pressure. We appreciate your kind words about our polite and attentive staff, and we hope to welcome you back soon. Warm regards,

8/10 - 좋아요

Michael

좋아요: 청결 상태, 숙박 시설 상태 및 시설
2024년 3월에 1박 숙박함
답변 제공: Up Midtown 님, 2024년 3월 22일
Dear Michael, Thank you for choosing to stay at our hotel and for taking the time to leave your rating. We are glad to hear that you had a positive experience during your stay. We look forward to welcoming you back soon for another enjoyable stay. Best,

6/10 - 괜찮아요

hannah

가족 여행
Decent
2024년 3월에 5박 숙박함
답변 제공: Up Midtown 님, 2024년 3월 22일
Dear Hannah, Thank you for choosing our hotel and taking the time to share your feedback. We are glad to hear that you found your stay decent. We hope to have the opportunity to welcome you back soon for an even better experience. Best,

6/10 - 괜찮아요

Jitendra

가족 여행
좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
Easy access and nice little patio with chairs on the property
2024년 3월에 1박 숙박함
답변 제공: Up Midtown 님, 2024년 3월 17일
Dear Jitendra, Thank you for choosing our hotel and taking the time to leave a review. We are glad you enjoyed our easy access and our patio. We look forward to having you again anytime soon. Best regards,

10/10 - 훌륭해요

Víctor

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Good
2024년 3월에 1박 숙박함
답변 제공: Up Midtown 님, 2024년 3월 8일
Dear Victor, Thank you so much for booking Up Midtown and sharing your experience on Expedia. We are thrilled to hear you enjoyed your recent stay. We look forward into having you again next time your travels bring you back to Miami. Warm regards,

10/10 - 훌륭해요

ramaraj

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Nice
2023년 12월에 4박 숙박함
답변 제공: Up Midtown 님, 2024년 3월 6일
Dear Ramaraj, Thank you so much for booking Up Midtown and for sharing your kind review. We are thrilled to hear that you had a nice experience with us. We hope to welcome you back soon for another great stay. Warm regards,

8/10 - 좋아요

Paul

좋아요: 청결 상태, 직원 및 서비스
2024년 2월에 1박 숙박함
답변 제공: Up Midtown 님, 2024년 3월 3일
Dear Paul, Thank You so much for choosing Up Midtown for your recent stay in Miami, and taking the time to share your kind feedback. We are thrilled to know you enjoyed a pleasant time overall, and we look forward into having you again soon. Sincerely,

2/10 - 너무 별로예요

Bradley

단체 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Terrible
2024년 2월에 1박 숙박함
답변 제공: Up Midtown 님, 2024년 2월 27일
Dear Bradley, Thank you for sharing your feedback with us, we truly value your opinion. We apologize that your experience did not meet your expectations. We hope to have the opportunity to welcome you back in the future and provide a more positive experience. Regards,

2/10 - 너무 별로예요

em

출장 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Are you tired of dealing with dishonest hotel staff? Unfortunately, I recently experienced this firsthand. I had made a reservation for two nights through Expedia and received confirmation that everything was in order. However, upon arriving at the hotel for check-in, I was stunned to hear that my room had already been given away to another guest. To make matters worse, my booking had been canceled and I was left to sleep in my car that night. It seems that the hotel staff sold my room to someone else for a higher price. Don't let this happen to you - choose a hotel with a reputation for honesty and integrity. Be advised that Expedia did NOT accept any responsibility for this issue, and only repeated the word of dishonest hotel staff. On top of that, you should know that it is not a real hotel, it is mostly a low-quality Motel
2024년 2월에 2박 숙박함
답변 제공: Up Midtown 님, 2024년 2월 27일
Dear em, Thank you for sharing your experience with us, although we are disappointed to hear about the issues you encountered during your stay. We take these matters very seriously and will be looking into what happened to ensure it does not occur again in the future. We hope to have the opportunity to welcome you back to our hotel for a much improved experience. Best,

8/10 - 좋아요

Malik

가족 여행
좋아요: 청결 상태, 직원 및 서비스
Hotel bien situé dans un quartier agréable. A proximité à pied de Wynwood, et proche de lignes de Trolleys gratuites
2024년 2월에 1박 숙박함
답변 제공: Up Midtown 님, 2024년 2월 25일
Cher Malik, Nous vous remercions d'avoir pris le temps de visiter notre hôtel et de laisser votre évaluation. Nous sommes ravis de savoir que vous avez apprécié notre emplacement idéal dans un quartier agréable, à proximité à pied de Wynwood et proche des lignes de Trolleys gratuites. Votre satisfaction est notre priorité et nous espérons vous accueillir à nouveau bientôt pour une expérience encore plus agréable. Bien à vous,

8/10 - 좋아요

Nicole

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스
Room was clean and smelled nice. Ample parking. Bed was a bit hard, but comfortable otherwise. Staff was friendly. Great value for the price. Would return.
2024년 2월에 1박 숙박함
답변 제공: Up Midtown 님, 2024년 2월 24일
Dear Nicole, Thank you for choosing our hotel and for taking the time to leave a review. We are delighted to hear that you enjoyed your stay overall, from the cleanliness of the room to the ample parking and friendly staff. We appreciate your feedback on the bed comfort and look forward to welcoming you back soon. Warm regards,

4/10 - 별로예요

Laura

좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
Shower had mold, no early check in. Pretty expensive for the facility condition.
2024년 2월에 4박 숙박함
답변 제공: Up Midtown 님, 2024년 2월 21일
Dear Laura, Thank you for choosing our hotel and for sharing your review. We apologize for the issues you experienced with the shower and the lack of early check-in. We will address these concerns to ensure a better experience for our guests in the future. We hope to have the opportunity to welcome you back soon for a much improved stay. Best regards,

2/10 - 너무 별로예요

Katy

출장 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
El Hotel era un Motel y lo acaban de cambiar de nombre, solamente dos fotos corresponden a las instalaciones reales del hotel y el resto de fotos no son reales, muy alto el precio para ese hotel y además al ver el Hotel intentamos cancelar y pagar al menos una noche lo cual no se pudo y se tuvo que pagar la reservacion completa aún cuando su publicidad no corresponde con el Hotel.
답변 제공: Up Midtown 님, 2024년 2월 20일
Estimada Katy, Agradecemos su reseña y lamentamos sinceramente que su experiencia no haya sido satisfactoria. Lamentamos cualquier confusión con respecto a las imágenes del hotel. Tomaremos en consideración sus comentarios para mejorar nuestros servicios en el futuro. Esperamos tener la oportunidad de recibirla nuevamente y brindarle una experiencia más positiva en su próxima visita. Muy Cordiales Saludos,

8/10 - 좋아요

miguel

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Centric hotel !
2024년 2월에 3박 숙박함
답변 제공: Up Midtown 님, 2024년 2월 19일
Dear Miguel, Thank you for choosing our hotel and taking the time to share your feedback. We're delighted to hear that you found our location central. We look forward to welcoming you back soon! Best,

2/10 - 너무 별로예요

Michael

2024년 2월에 5박 숙박함
답변 제공: Up Midtown 님, 2024년 3월 22일
Dear Michael, Thank you for taking the time to rate your recent stay by us. We usually pride ourselves in our service and attention to details and on this occasion it was clearly not the standard of service you experienced. Please accept our sincere apologies. We really hope that you will provide us with another opportunity to restore your faith in our hotel. Kindest regards,

8/10 - 좋아요

ivan

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
everything was very good will return
2024년 1월에 10박 숙박함
답변 제공: Up Midtown 님, 2024년 2월 17일
Dear Ivan, Thank you for choosing our Up Midtown and for taking the time to share your kind feedback. We are delighted to hear that everything was very good during your stay and look forward to welcoming you back soon. Warm regards,

10/10 - 훌륭해요

DANIEL F

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
I like evething
2024년 2월에 2박 숙박함
답변 제공: Up Midtown 님, 2024년 2월 17일
Dear DANIEL F, Thank You so much for booking Up Midtown and taking the time to leave your feedback. We are delighted to know you enjoyed a pleasant stay and we look forward into having you again next time your travels bring you back to Miami. Best regards,

10/10 - 훌륭해요

ryan

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Excellent property. I highly recommend staying here
2024년 2월에 1박 숙박함
답변 제공: Up Midtown 님, 2024년 2월 10일
Dear Ryan, Thank you for your glowing review of the Up Midtown. It is awesome to hear that you enjoyed a pleasant stay. We look forward to host you again should your travels bring you back to Miami. Warm regards,

10/10 - 훌륭해요

rosa

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Quick 1 night stay.
Stayed one night to get to port Miami for a cruise. Pretty small Hotel/Motel. Check in was done the night before so made it super easy when we arrived. Held $100 for incidentals which is fine. Very simple room but had what you would typically need. Shower liners need to be longer. When you shower water spills onto the tile floors and they are VERY slick. Overall would stay again for a quick 1-2 nights. Was in a walkable area for food And things to see.
2024년 2월에 1박 숙박함
답변 제공: Up Midtown 님, 2024년 2월 5일
Dear Rosa, thank you for choosing our Up Midtown hotel and taking the time to share your feedback. We're glad to hear that your check-in process was smooth and that you found our location convenient for exploring the area. We appreciate your suggestion regarding the shower liners and will make sure to address this for future guests. We hope to welcome you back soon for another enjoyable stay. Best,

10/10 - 훌륭해요

Joshua

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
It was perfect for our trip, the location was extremely convenient and the staff is very friendly
2024년 2월에 2박 숙박함
답변 제공: Up Midtown 님, 2024년 2월 5일
Dear Joshua, Thank you for choosing our Up Midtown hotel for your recent trip and for taking the time to share your five stars feedback. We're delighted to hear that our convenient location and friendly staff contributed to a perfect stay. We appreciate your kind words and look forward to welcoming you back soon. Warm regards,

10/10 - 훌륭해요

ryan

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Excellent property for my shirt stay. Staff were very accommodating and friendly. I highly recommend staying here.
2024년 2월에 1박 숙박함
답변 제공: Up Midtown 님, 2024년 2월 4일
Dear Ryan, Thank you for choosing our hotel Up Midtown for your short stay and for taking the time to share your excellent experience. We are delighted to hear that our staff went above and beyond to ensure your comfort and that you highly recommend us. It would be our pleasure to welcome you back soon. Best regards,

10/10 - 훌륭해요

Gulhis

2024년 2월에 1박 숙박함
답변 제공: Up Midtown 님, 2024년 2월 4일
Thank you so much Gulhis for taking the time to share your review with us. We are glad to learn you enjoyed a pleasant stay at the Up Midtown. We look forward to having you again next time your travels bring you back to the Miami area. Warm regards,

4/10 - 별로예요

Anatolio

연인과의 여행
별로예요: 숙박 시설 상태 및 시설
Jesus Cordoba the receptionist is great friendly and helpful
2024년 1월에 1박 숙박함
답변 제공: Up Midtown 님, 2024년 2월 2일
Dear Anatolio, Thank you for choosing our hotel and for taking the time to share your feedback. We truly value your kind words about our receptionist, Jesus. We hope to have the opportunity to welcome you back. Best,

10/10 - 훌륭해요

Gary

2024년 1월에 1박 숙박함
답변 제공: Up Midtown 님, 2024년 3월 20일
Dear Gary, We really appreciate You for choosing Up Midtown and sharing your feedback. We are thrilled to know you had enjoyed your stay with us. We hope that we would have the pleasure of welcoming you back soon. Happy travels!

10/10 - 훌륭해요

Leonard

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Rooms are great , service was smooth .
2024년 1월에 1박 숙박함
답변 제공: Up Midtown 님, 2024년 1월 31일
Dear Leonard, Thank you for choosing Up Midtown and for taking the time to share your positive review on Expedia. We are thrilled to hear that you found our rooms to be great and that you experienced a smooth service. We look forward to having you again next time your travels bring you back to Miami. Best regards,

10/10 - 훌륭해요

Camille

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
I would do it a gain for a short trip
I have to say that for a 24hr trip i loved it. Flew it town for a concert. This hotel was literally 8mins away from the venue. The man at the desk(i wish i remembered his name) was so helpful to me especially since i had be locked out of all my accts. The bed was comfy asf. The shower was a little small. But for 24hrs it was fine
2024년 1월에 1박 숙박함
답변 제공: Up Midtown 님, 2024년 1월 30일
Dear Camille, Thank you for choosing Up Midtown and for sharing your review. We're delighted to hear that you enjoyed your short trip and found our convenient location near the concert venue to be a major plus. We apologize for any inconvenience regarding the size of the shower, but we're glad it didn't impact your overall experience. We appreciate your kind words about our helpful staff member, and we hope to have the pleasure of welcoming you back soon. Best regards,

2/10 - 너무 별로예요

Brian

2024년 1월에 1박 숙박함
답변 제공: Up Midtown 님, 2024년 3월 20일
Dear Brian, Thank you for your stay and for taking the time to share your rating. We always strive to meet your expectations, if not exceed them, and we are truly sorry for the letdown with the service provided this time. We sincerely hope to regain the opportunity to welcome you back for an improved experience on your next visit to Miami. Regards,

8/10 - 좋아요

Mark

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great hotel, excellent value for money.
I was on a flying visit to Miami for work. I chose the hotel as it is perfectly situated just two blocks from the company office. It met all my requirements and expectations, very comfortable, clean, excellent location, there is a wide range of restaurants, shops etc all with easy walking distance from the hotel. Check in and check out were both fast and great customer service from the desk front desk staff. This is a great choice and offer excellent value for money, although I did not venture far on this trip, it is only a short trip to down town, the port of Miami and Miami beach. Highly recommended.
2024년 1월에 2박 숙박함
답변 제공: Up Midtown 님, 2024년 1월 28일
Dear Mark, Thank you for choosing our hotel for your recent stay in Miami and for sharing your feedback. We're thrilled to hear that our location and amenities met your expectations and that you had a comfortable and enjoyable visit. We're glad to know that our front desk staff provided great customer service and that you found our hotel to be a great choice offering excellent value for money. We appreciate your recommendation and hope to have the opportunity to welcome you back soon. Best regards,

4/10 - 별로예요

Devon

단체 여행
별로예요: 편의 시설/서비스
This was not a hotel, it’s a motel. I’m shocked it’s on Expedia. I wish I could get some sort of refund. The bathroom window had no curtain, the adjacent building could look right into my bathroom. I had no privacy there.
2024년 1월에 1박 숙박함
답변 제공: Up Midtown 님, 2024년 1월 26일
Dear Devon, thank you for choosing our hotel for your recent stay and for taking the time to leave us your feedback. We apologize for any inconvenience caused by the lack of a curtain in your bathroom window, and we understand the importance of privacy for our guests. We appreciate your comments and will take them into consideration as we continue to make improvements. We hope to have the opportunity to welcome you back in the future for a more enjoyable experience. Best,

2/10 - 너무 별로예요

William

단체 여행
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
When I booked this property, I was optimistic. I've never booked a motel before, but bookings were limited in the area we wanted, so Up Midtown was one of my only choices. The photos online with Expedia led me to believe that we'd have a decent experience as far as room design & cleanliness. Boy was I wrong. Parking was almost non existent, and a massive tractor trailer was blocking the parking lot by being parked on the street/curb. When we walked in to the room, we knew instantly we were not going to be staying. It smelled of 100 cigarettes. Smoke coated the walls and you could see the discoloration from the original paint color. The appliances in the room were covered in dirt and looked like they hadn't been cleaned in ages. The floors were covered with dirt. Burn holes in the linen on the beds. Black smudging near the electrical switches (god knows what that was about). No one in our party was remotely close to being ok with feeling comfortable or staying the night, let alone two. $400 for two nights.... I wouldn't have payed more than $100 total. The photos online show a clean, well kept, well decorated room interior. What we got was far from it. I appreciate the front desk staffer helping us in cancelling the stay and providing insight in to the process. Aside from that, there was nothing at this property that would convince me to book again, nor recommend to anyone.
2024년 1월에 2박 숙박함
답변 제공: Up Midtown 님, 2024년 1월 25일
Dear William, Thank you for choosing our hotel and for sharing your feedback. We apologize for the negative experience you had during your stay. We understand your disappointment with the cleanliness and condition of the room, and we are truly sorry for any inconvenience caused. We appreciate your recognition of the front desk staff's assistance and we will address the issues you mentioned to ensure a better experience for future guests. We hope to have the opportunity to welcome you back in the future. Regards,

10/10 - 훌륭해요

Angelo

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Charmant spacieux et confortable.
Super bien placé, de taille humaine avec le charme des petits bâtiments locaux avec son patio arboré. Charmant spacieux et confortable.
2024년 1월에 1박 숙박함
답변 제공: Up Midtown 님, 2024년 1월 19일
Cher Angelo, Nous vous remercions chaleureusement pour votre visite et pour avoir pris le temps de nous évaluer. Nous sommes ravis de savoir que vous avez apprécié l'emplacement idéal de notre hôtel Up Midtown, ainsi que son ambiance chaleureuse et conviviale. Nous sommes fiers de notre patio arboré qui ajoute une touche de charme à notre établissement. De plus, nous sommes heureux que vous ayez trouvé nos chambres charmantes, spacieuses et confortables. Votre satisfaction est notre priorité et nous espérons avoir le plaisir de vous accueillir à nouveau dans un futur proche. À très bientôt