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"Didn't use amenities however the room was dirty! The shower did not drain so we stood ankle deep in dirty water while trying to shower. The room just looked dirty. Smudges on the wall, dust in the corners, hand prints all over the door....."

"room was great u have everything u need in this 1 hotel so need to go anywhere else!!! And the beach is 5 min away!!!"

"Sheraton really disappointed me. While I understand that rooms are not always ready when you arrive, to charge guests to hold their bags $6 per item is nothing but a cash grab. Then on top of that, they refused to provide even an hour for a later checkout resulting in us conveniently needing to leave our luggage with them again for a fee and more money for them. It’s a disgusting practice I have never seen before. I grew up with parents in the then Starwood chain and it’s really sad to see this brand of hotels turn into this."

"Great location, friendly staff, and updated room"

"Staff was very friendly, room was clean and spacious, the restaurant Bond 45 was excellent. The only thing is that I wanted to purchase the hotel tote bag and nobody could tell me where I can purchase it. "

"The staff was super helpful!"

"This hotel was very clean. My room's layout wasnt the best. I had to open doors to find the bathroom and closet but they were clean. I wasn't wowed by the room but we just needed a clean place to sleep after an event we attended. The staff was friendly and there are plenty of eating options"

"I had a wonderful stay at this hotel. The staff was welcoming, professional, and always ready to help with anything I needed. The room was clean, comfortable, and well-maintained, which made my stay very relaxing. The location was convenient and close to everything I needed. I truly appreciated the great service and attention to detail. I would definitely stay here again and highly recommend this hotel to anyone looking for a pleasant and comfortable experience."

"Stayed on the 37th floor and took an elevator down to the casino. During this experience the elevator fell from the 37th floor to the spa then came to an abrupt stop. An advisory message was then announced saying that the elevator was having issues and to press the call help button. Upon pressing the button, nothing happened. Eventually the doors opened and we were able to get off at the spa level. Staff were advised and it did not seem that much was done."