“Our fourth stay at the Metropole in recent years.A privilege to stay in such a unique historic building,with yes a little patina around the edges.If you dont embrace the nostalgia then budget chain's are available.The staff here are so good,as is the breakfast and the pool and spa facility.A great location for roadtrips around mid Wales,and a huge car park.”
“Site manager fobbed me of 6 times to try and get the tv to work. No eating knives. Some dirty bed sheets. Hot tub not working
My advice is avoid twin rivers”
“Absolutely horrible !!! Staff were horrible and the owner was cursing at me and never got the keys to my cabin even after it being paid and money taken out my account !! Waited for 5 hours just to be told “there has been a double booking” and not even getting a refund or any other cabin !!!!
Unprofessional service and behaviour from the owner and the staff ! So disappointed with this company!!!”