외관
예약 가능 여부 확인

더 킹스 헤드 인/여관 - 더 인/여관 컬렉션 그룹 여행 후기

3 out of 5
더 킹스 헤드 인/여관 - 더 인/여관 컬렉션 그룹
The Green, Newton Under Roseberry, Middlesbrough, England

이용 후기

9.2

매우 훌륭해요

평점 10 - 훌륭해요. 133개 이용 후기 중 91개" "
평점 8 - 좋아요. 133개 이용 후기 중 27개" "
평점 6 - 괜찮아요. 133개 이용 후기 중 10개" "
평점 4 - 별로예요. 133개 이용 후기 중 4개" "
평점 2 - 너무 별로예요. 133개 이용 후기 중 1개" "

9.6/10

청결 상태

9.4/10

직원 및 서비스

8.4/10

편의 시설/서비스

9.0/10

숙박 시설 상태 및 시설

8.6/10

친환경

이용 후기

10/10 - 훌륭해요

Robert and Anne

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Beautiful bar, restaurant and rooms. Nothing to fault, can highly recommend
2024년 5월에 1박 숙박함

10/10 - 훌륭해요

John

반려동물 동반 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Nice rooms. Lovely restaurant
2024년 3월에 1박 숙박함

8/10 - 좋아요

Saleem

2024년 1월에 1박 숙박함
답변 제공: Guest Experience 님, 2024년 2월 8일
Thank you for your rating. We hope to see you again soon.

6/10 - 괜찮아요

Rex

연인과의 여행, 출장 여행
좋아요: 청결 상태
No WiFi or o2 signal , with the exception of one member of staff everyone was just doing their job no more no less ,rats around the accommodation, outside when i saw them .
2024년 1월에 1박 숙박함
답변 제공: Guest Experience 님, 2024년 2월 8일
Thank you for taking the time to share your feedback. Your comments will be passed on to those relevant to be reviewed. We hope to see you again soon.Thank you for taking the time to share your feedback. All feedback is welcome, both positive and constructive. Your comments will be passed on to those relevant to be reviewed. We hope to see you again soon.

10/10 - 훌륭해요

Emma

출장 여행
좋아요: 청결 상태, 직원 및 서비스
2024년 1월에 1박 숙박함
답변 제공: Guest Experience 님, 2024년 2월 8일
Thank you for your rating. We would love to welcome you back.

10/10 - 훌륭해요

L G

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great in every way
Accommodation was lovely, very comfy bed. Tasty food, very friendly service. Would definitely recommend.
2023년 12월에 1박 숙박함
답변 제공: Guest Experience 님, 2024년 2월 8일
Thank you for the review. We couldn't be happier you enjoyed your stayed and we hope to see you again soon.

10/10 - 훌륭해요

Graham

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Nice welcome from the staff,nice comfortable room and bed,excellent food would stay again.
2023년 12월에 1박 숙박함
답변 제공: Guest Experience 님, 2024년 2월 8일
We can’t wait to welcome you back. Thank you for your feedback.

10/10 - 훌륭해요

Jon

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The staff were friendly and the room was spacious and clean with tea, coffee and biscuits.
2023년 12월에 1박 숙박함
답변 제공: Guest Experience 님, 2024년 2월 8일
Thank you for the review. We couldn't be happier you enjoyed your stayed and we hope to see you again soon.

10/10 - 훌륭해요

Sally

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 1박 숙박함
답변 제공: Guest Experience 님, 2023년 12월 6일
Thank you for your rating. See you again soon.

10/10 - 훌륭해요

Tris

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
I think that overall my stay was excellent value. I wish the mattress wasn't quite so firm and that the pillows were more like my own (latex) but this is impossible to cater for. Food also excellent.
2023년 11월에 1박 숙박함
답변 제공: Guest Experience 님, 2023년 11월 14일
Thank you for taking the time to send us your feedback, it is always gratefully appreciated. We are delighted you had a great experience with us. Your comments will be passed on the team, both positive and constructive. We look forward to seeing you again soon.

6/10 - 괜찮아요

Tracey

출장 여행
좋아요: 청결 상태
Great if you want to get away from t'internet
Lovely country location and busy pub with good range of food including game. Chain rather than individually run. Minimal or no wifi, especially in the bedrooms. Good breakfast. Bedroom in the conservatory very cold which meant the bed felt damp so avoid if possible. Plenty of hot water in the morning though.
2023년 10월에 1박 숙박함
답변 제공: Guest Experience 님, 2023년 11월 1일
Thank you for taking the time to share your feedback. Your comments will be passed on to those relevant to be reviewed. We hope to see you again soon.

10/10 - 훌륭해요

Martin

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
A little gem..
Really nice and welcoming. I have business in this location and will book again. Food good value and equally nice excellent breakfast. Nothing to dislike.
2023년 10월에 1박 숙박함
답변 제공: Guest Experience 님, 2023년 10월 31일
Thank you for your feedback. It is greatly appreciated. We look forward to welcoming you back.

6/10 - 괜찮아요

Harry

가족 여행
좋아요: 청결 상태, 편의 시설/서비스
With limited mobility we were in upstairs room with long access corridor. bathroom mirror and wash basin were too high for 5ft 2in person and wardrobe space was inadequate
2023년 10월에 1박 숙박함
답변 제공: Guest Experience 님, 2023년 10월 31일
Guest satisfaction is a top priority of ours, and any feedback is greatly received. It assists us in highlighting any areas we may have fallen short in and helps enhance our guest experience. I would like to take this opportunity to assure you, your comments have been brought to the attention of our General and compliance Manager. Your points will be discussed and reviewed in depth and any necessary updates will be implemented. Please note, our team are always on hand to assist if there is anything you may require.

8/10 - 좋아요

Chris

가족 여행
좋아요: 편의 시설/서비스
A very pleasant overnight stay
2023년 10월에 1박 숙박함
답변 제공: Guest Experience 님, 2023년 10월 9일
Thank you for your feedback. It is greatly appreciated. We look forward to welcoming you back.

8/10 - 좋아요

Trevor

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Reasonable hotel with good staff
One night stay which was fairly expensive for a small room. The toilet was difficult to flush and the sink plug did not fit. Staff was good and breakfast had a wide choice made to order; dinner also had a variety of interesting choices. The entrance to the car park was very narrow and on a busy road. Hotel had charm and was historic though, its situation was excellent.
2023년 9월에 1박 숙박함
답변 제공: Guest Experience 님, 2023년 9월 23일
Thank you for your feedback. It is greatly appreciated. We hope to welcome you back.

8/10 - 좋아요

실제 이용하신 고객

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Loved it
A lovely place in a quiet location
2023년 8월에 1박 숙박함
답변 제공: Guest Experience 님, 2023년 9월 23일
Thank you for taking the time to send us your feedback, it is always gratefully appreciated. We are delighted you had a great experience with us and look forward to seeing you again soon.

10/10 - 훌륭해요

Alison

단체 여행, 연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The inn and accommodation block are well planned out and very well maintained to a modern standard. The evening and breakfast menu offer a local twist to familiar dishes. Roseberry Topping Hill just behind the pub must be conquered. The route is a challenge but the view is amazing.
2023년 7월에 2박 숙박함

10/10 - 훌륭해요

Andy

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Nice, quiet and friendly place to stay, scenic backdrop to the three key elements that count, Good food, Good Service and Good accommodation.
2023년 5월에 1박 숙박함
답변 제공: Guest Experience 님, 2023년 5월 17일
Thank you for your feedback. It is greatly appreciated. We hope to welcome you back.

10/10 - 훌륭해요

Bijan

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Its an amazing property and the room available for families was large. Staff is warm and friendly and food great
답변 제공: Guest Experience 님, 2023년 3월 24일
Thank you for taking the time and passing on your feedback, it is always gratefully appreciated. We are delighted you enjoyed your experience with us and look forward to seeing you again soon.

8/10 - 좋아요

john

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 2월에 1박 숙박함
답변 제공: Guest Experience 님, 2023년 2월 23일
Thank you for your rating. See you again soon.

10/10 - 훌륭해요

James

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Nice comfy room. Excellent breakfast. Would stay again.
2023년 1월에 1박 숙박함
답변 제공: Guest Experience 님, 2023년 2월 8일
Thank you for your review. I know the team would be thrilled to welcome you back.

6/10 - 괜찮아요

Tim

출장 여행
좋아요: 청결 상태, 직원 및 서비스
Recent stay
Friendly staff but bedroom very dated and food was bland
2023년 1월에 1박 숙박함
답변 제공: Guest Experience 님, 2023년 1월 20일
Thank you for your positive and constructive feedback. I will ensure your feedback is passed on to be reviewed. Guest satisfactory is a top priority of ours and we are always looking at ways to improve our guest experience. We hope to welcome you back in the future.

10/10 - 훌륭해요

Gemma

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
A Great Stay
What a great stay at the Kings Head. The room was lovely with a four poster bed, very clean and comfortable. It is dog friendly, and Lottie our Dandie Dinmont was very well looked after by the amazing staff in the bar, she was even treated to her own breakfast! Would highly recommend.
2023년 1월에 1박 숙박함
답변 제공: Guest Experience 님, 2023년 1월 12일
Thank you for taking the time to send us your feedback, it’s a pleasure to read such a lovely review.I will ensure the team are in receipt of your kind words and we hope to see you again very soon.

10/10 - 훌륭해요

Antony

연인과의 여행, 출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Smashing staff superb location good food dog and family friendly Ideal for Yorkshire coast and moors
2022년 12월에 3박 숙박함
답변 제공: Guest Experience 님, 2022년 12월 19일
Thank you for your feedback. We hope to welcome you back soon.

6/10 - 괜찮아요

Bill

가족 여행
좋아요: 청결 상태
It's very convenient for exploration of Roseberry Topping, though the staff were unsure of the time it would take to climb it
2022년 10월에 1박 숙박함
답변 제공: Guest Experience 님, 2022년 11월 8일
Thank you for your feedback. We have had some staff covering and are new to the area.

10/10 - 훌륭해요

Darrell

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Superb
Very nice clean comfortable room Very nice polite helpful staff Good food I highly recommend you won’t be disappointed it is in my list of personal favourites to stay now
2022년 10월에 2박 숙박함
답변 제공: Guest Experience 님, 2022년 10월 20일
Wow, thank you so much. We hope to welcome you back soon.

8/10 - 좋아요

Christopher

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Lovely views
Room was lovely.but wi fo was useless in room was ok in main bar area. Entrance door to accommodation was noisy.
2022년 10월에 2박 숙박함
답변 제공: Guest Experience 님, 2022년 10월 10일
We appreciate your feedback. As a company, we are always looking at ways to improve our guest experience. Please note, your comments will be passed on to those relevant and we hope to welcome you back to The King's Head Inn.

10/10 - 훌륭해요

Ian

2022년 10월에 1박 숙박함
답변 제공: Guest Experience 님, 2022년 10월 5일
Thank you for your rating. We would love to welcome you back.

10/10 - 훌륭해요

Gary

2022년 9월에 1박 숙박함

6/10 - 괜찮아요

Julie

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
No Wi-Fi
I was travelling for business therefore had planned to work in the evening. Unfortunately absolutely no wi fi signal so not possible to do any work This was a real shame as food was lovely Room was clean but bed (room 1) pushed up to the window / wall so only accessible from one side
2022년 9월에 1박 숙박함
답변 제공: Guest Experience 님, 2022년 9월 16일
Thank you for feedback. We apologise for the inconvenience. It seems, we can't have the beautiful surroundings and achieve the desired signal strength 100 percent of the time. Rest assured, we are doing everything within our power to improve this.

10/10 - 훌륭해요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great stay for family
Great stay. The room was more spacious than anticipated.
2022년 8월에 2박 숙박함
답변 제공: Guest Experience 님, 2022년 8월 24일
Thank you for taking the time and passing on your feedback, it is always gratefully appreciated. We are delighted you enjoyed your experience with us and look forward to seeing you again soon.

6/10 - 괜찮아요

Philip

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스
Lovely property in great location. However, wifi access to internet completely unusable due to lack of bandwidth, which combined with virtually no 3G or 4G coverage in the area means you are in information black hole!
2022년 8월에 2박 숙박함
답변 제공: Guest Experience 님, 2022년 8월 19일
Thank you for your feedback. It is greatly appreciated. We hope to welcome you back.

10/10 - 훌륭해요

Christina

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
5 star stay
Absolutely fantastic service the whole of our stay. Polite helpful staff. Food delicious freshly cooked. Excellent choice for breakfast which was cooked to order.
2022년 8월에 2박 숙박함
답변 제공: Guest Experience 님, 2022년 8월 19일
Thank you for taking the time to share your experience with us. Feedback from our guests is valuable. We are pleased you enjoyed your stayed and we hope to see you again soon.

10/10 - 훌륭해요

Ade

2022년 7월에 1박 숙박함
답변 제공: Guest Experience 님, 2022년 8월 19일
Thank you for your rating. It is greatly appreciated. We look forward to welcoming you back.

8/10 - 좋아요

Howard

연인과의 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
It’s in a great spot for walking locally and Roseberry topping is very close by. Room was fine, food was excellent .Plenty of places to park car. The only downside for us (which may not be a downside for others) was the Wi-Fi was poor in that I connected once and then it was slow and only on for a very short time before disconnecting). My phones network was poor here so I couldn’t use my phone for the internet either. All in all we enjoyed ourselves.
2022년 7월에 1박 숙박함
답변 제공: Guest Experience 님, 2022년 7월 8일
Thank you for your feedback. It is greatly appreciated. We hope to welcome you back.

8/10 - 좋아요

JANE

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The deluxe double in the conservatory would benefit from AC.
2022년 6월에 3박 숙박함
답변 제공: Guest Experience 님, 2022년 6월 20일
Thank you for taking the time to share your feedback. All feedback is welcome, both positive and constructive. Your comments will be passed on to those relevant to be reviewed. We hope to see you again soon.

10/10 - 훌륭해요

adrian

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2022년 6월에 1박 숙박함
답변 제공: Guest Experience 님, 2022년 6월 15일
Thank you for your rating. We hope to see you again soon.

10/10 - 훌륭해요

Anthony

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great!!!
2022년 6월에 1박 숙박함
답변 제공: Guest Experience 님, 2022년 6월 13일
Thank you for taking the time to share your recent experience with us. We could not be happier you enjoyed your stay with us and look forward to welcoming you back in the future.

10/10 - 훌륭해요

Karen

2022년 6월에 1박 숙박함
답변 제공: Guest Experience 님, 2022년 6월 8일
Thank you for your rating . We hope to see you again soon.

10/10 - 훌륭해요

Sharon

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2022년 5월에 2박 숙박함

8/10 - 좋아요

ian 님, Bodham

연인과의 여행, 반려동물 동반 여행
좋아요: 청결 상태, 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
We had the last room and it was really a single!
2022년 5월에 1박 숙박함
답변 제공: Guest Experience 님, 2022년 6월 13일
Thank you for taking the time to share your feedback. Your comments will be passed on to those relevant to be reviewed. We hope to see you again soon.

6/10 - 괜찮아요

michael

출장 여행
좋아요: 청결 상태, 직원 및 서비스
2022년 5월에 1박 숙박함
답변 제공: Guest Experience 님, 2022년 5월 22일
Thank you for your rating. We hope to see you again and provide you with our guest experience we are known for.

8/10 - 좋아요

Susanne

2022년 5월에 1박 숙박함
답변 제공: Guest Experience 님, 2022년 5월 16일
Thank you for your rating. We hope to see you again soon.

10/10 - 훌륭해요

Michael

2022년 4월에 2박 숙박함
답변 제공: Guest Experience 님, 2022년 5월 5일
Thank you for your rating. We hope to see you again soon. :)

10/10 - 훌륭해요

Andrew

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Very nice stay
Very happy with the room.also the staff was friendly.the food was also very nice to
2022년 4월에 2박 숙박함
답변 제공: Guest Experience 님, 2022년 5월 5일
Thank you for taking the time to share your recent experience with us. We could not be happier you enjoyed your stay with us and look forward to welcoming you back in the future.

6/10 - 괜찮아요

Kay

2022년 4월에 1박 숙박함
답변 제공: Guest Experience 님, 2022년 4월 14일
Thank you for your rating.

10/10 - 훌륭해요

Grant

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Hidden gem of a place!
Service from the team was fantastic and the food was great. Special mention to the manager Oscar who went out of his way to make sure he had everything we needed. Great place, great views…..will definitely go back.
2022년 4월에 2박 숙박함
답변 제공: Guest Experience 님, 2022년 4월 11일
Thank you for taking the time to send us your feedback, it’s a pleasure to read such a lovely review. I will ensure the team are in receipt of your kind words and we hope to see you again very soon.

10/10 - 훌륭해요

Paul

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Anniversary break
Loved it. Comfy homley. Staff couldnt do enough for you. Will definately go back. Breakfast was amazing and eveningeals were worth every penny
2022년 3월에 2박 숙박함
답변 제공: Guest Experience 님, 2022년 3월 30일
Thank you for taking the time to share your feedback with us. It is truly appreciated. I will ensure your kind words get passed on.

10/10 - 훌륭해요

David

Cody and friendly
Brill but couldn’t see bar tariff and no breakdown of bar bill !
2022년 3월에 2박 숙박함
답변 제공: Guest Experience 님, 2022년 3월 11일
Thank you for taking the time to share your recent experience with us. We could not be happier you enjoyed your stay with us and look forward to welcoming you back in the future.

2/10 - 너무 별로예요

실제 이용하신 고객

출장 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Closed
I turned up at 23:00 to check in hotel was closed and no one as we’re the phone so I had to book another hotel.
2022년 2월에 1박 숙박함
답변 제공: King's Head 님, 2022년 2월 21일
Our pub closes and check in stops at 23:00 every night, including the night in question - upon checking CCTV you arrived to check in at 23:10.