Search Resorts in Middlesex County

"The property potential is indeed promising, yet the current condition of the property appears to be underappreciated and outdated."

"No hot water in the bathroom:breakfast was very basic also the young girl who served breakfast needs to work on her customer service skills "

"The room had an amazing view of the pool and ocean. It was in close proximity to all the restaurants and activities. Staff was overly friendly and the food was amazing. "

"The entire front staff was very helpful and made me feel like family. Breakfast was great even though i had it to go."

"I rarely write reviews, but future guests considering this hotel in Ocho Rios should know what we experienced. We stayed here during a Christmas holiday vacation, but it became one of the worst hotel stays I’ve had. During our stay, the hotel shut off the water to the entire property — not low pressure, but no running water at all. That meant no showers, no sinks. What made this even worse was that the hotel never warned guests this would happen. There was no notice or communication. At the same time, the hotel WiFi did not work for our entire stay. For international travelers staying in Ocho Rios, reliable internet is a basic necessity, yet this hotel could not provide it. When we tried to speak with hotel staff and cancel the remainder of our stay due to the lack of basic utilities, no attendants were available to help us. The security on property could only help to their extent. Office staff were completely unavailable when we needed assistance over the holidays. Afterwards, the hotel blamed a recent hurricane. However, we stayed at other hotels in Jamaica during the same trip where both water and WiFi worked perfectly. At no point before or during check-in did this hotel communicate that these services would not be available. The hotel has also refused to offer compensation or respond to calls about a refund. No water. No WiFi. No communication. Extremely disappointing for a hotel stay during the holiday when guests are paying premium rates."

"Mountain view not that important. There was no breakfast available."

"Internet was fine, room was clean, ocean view wasn't that important. A bit disappointed that there isn't a safe beach. However overall, a great property."

"Loved the vegetable gardens, the friendly staff and our spacious clean room with our very private balcony. Good food and lovely grounds as well as seeing the resident peacock at meals made our stay very special. So happy not to be at one of those 5star all inclusives."

"The room was clean and kept clean during our stay. The staff - amazing people!!!! It is a very scenic spot! Breakfast was great; dinner, not so much. "